Excellent 8.7
Based on 18 reviews
Excellent 8.4
Based on 311 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 18 reviews
  • Cleanliness 9.2
  • Location 9.2
  • Room comfort and quality 8.8
  • Service 9.0
  • Value for money 7.9
  • Food and dining 8.2
Sort by

Kevin from Zimbabwe
Couple
Good
Thought the breakfast was not of a great standard
Reviewed February 22, 2016

ANIL from India
Business traveler
Stayed 4 nights in June 2009
Home away from Home
Nice Location, Friendly and smiling and always to your help. Close to Waterfront and City.
The heavy charges charged per person by the Hotel for dropping you at the Waterfront which is just 500 meteres form the hotel is not fair. All the hotels in the surrounding are providing free transport to and fro.
A very conveniently located Accomodation where staff is very friendly and always smiling and ready to help whatever possible way. Away from home these attitudes make you feel happy and relaxed and comfortable.
Reviewed June 26, 2009

Luis from Mexico
Family with teens
2 Double beds - Non Smoking
Stayed 5 nights in September 2014
Excelente
Comida atención y lugar
Excwlente
Reviewed September 13, 2014

John from Australia
Couple
Conveniently located, efficiently run hotel....
From first contact on the hotel forecourt upon arrival until departure the friendly, efficient, personable staff contributed to our enjoyable stay.
Reviewed January 26, 2016

Maria from Australia
Solo traveler
adequate but expensive.
The breakfast
no alarm or phone in the bathroom and an awkward bath to get out of. Dangerous,
Reviewed January 26, 2016

Patrick from Belgium
Family with young children
2 Double Beds
Stayed 4 nights in December 2014
Perfect stay !
Top
Reviewed January 04, 2015

Alfredo from Portugal
Couple
2 Double beds - Non Smoking
Stayed 4 nights in April 2015
Uma boa estadia
Simpatia + disponibilidade + atenção
Boa
Reviewed April 08, 2015

Patricia from South Africa
Group
Exceptional
Shuttle service excellent friendly staff breakfast delicious will be back soon
Reviewed January 25, 2016

Issau from Saudi Arabia
Family with young children
Otherwise good
All was well but the seating arrangements for five pple was very scarce...we had to wait for long to get table for five
The service for drinks very slow..even for water had to ask and wait for ages to get it
Reviewed January 22, 2016

Satoshi from Japan
Business traveler
Stayed 3 nights in July 2010
ロケーションは抜群
ロビー近辺は非常に豪華で、調度品も豪華。ピアノの生演奏もあるなどゴージャス感一杯
スタッフにより、サービスのレベルに差がある
同僚と2名、同じ日の別便でケープタウン空港に到着するので、電話で空港からのピックアップを頼んだが、自分の際は迎えがあったのに、同僚のときはなかったりと、対応がいい加減。ベルボーイや運転手などは親切だが、フロントやレストランのチーフウエイトレスは感じが悪かった。ロケーションとしては、ウオーターフロントに近く、無料送迎バスで5分程度で着くので便利。テーブルマウンテンへの送迎もコンサルジュに頼めば迅速に対応してくれた。
Reviewed August 09, 2010

Carel from South Africa
Couple
Excellent place to stay.
All the staff was very friendly and helpfull. Food was excellent.
There was nothing that we did not like.
Reviewed January 17, 2016

Jolene from South Africa
Family with young children
Good
The location.
It looks old fashioned. Rooms are small. Quite expensive for the value of your money.
Reviewed January 17, 2016

Margaret from United States
Solo traveler
Good
Overall ok like any expensive hotel
Busy and rrowded at times with overnight cruise passengers Also being met at airport expensive compared to uber
Reviewed January 17, 2016

Alexis from France
Couple
Good but not great or...
The staff, the location, the facilities!
For the premium you pay it could be more space in the room with easier access facilities! Parkin isn't included in the price! Does not compare to what can be gotten as standard in the country!
Reviewed January 10, 2016

Kefentse from South Africa
Family with young children
Comfortable and safe however house...
The reception was clean, front desk people and the gentlemen who helps with languages and transport were very friendly, helpful and professional. New Years party pool party was awesome, waiters and ...
On our 2nd and 3rd day out bathroom bin was not taken out. I had to take my baby dirty diapers out myself. And also from 2nd day until the last were provided with those small milk to drink coffee only...
Reviewed January 05, 2016


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: