Southview Hotel

Lamberto Macias St. Banilad Dumaguete City, Dumaguete City, Dumaguete, Philippines, 6200
Southview Hotel
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 Southview Hotel
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8.2
Excellent
/10
(446 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location
Parking
FREE
  • Dumaguete Belfry Tower2.23 km
  • St Catherine of Alexandria Cathedral2.25 km
  • Sisters of St Paul of Chartres Monument2.68 km
  • Rizal Boulevard2.78 km
  • Silliman University Anthropology Museum2.84 km
  • Silliman University Campus3.03 km
  • Casaroro Falls9.98 km
  • Pulangbato Falls11.71 km
  • Twin Lakes of Balinsasayao and Danao14.66 km
  • Malatapay Market20.53 km
  • Highlights and ratings

    2-star Hotel
    Free Wi-Fi

    This property is in high demand!

    Booked 18 times

    "Room was very clean with hot water and true to the images."
    Christopher - November 23, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent service
    8.4 rating for service
    Excellent facilities on premise
    8.0 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Cheaper than 92% of all properties in Dumaguete in the last 24 hoursCompared to 366 Dumaguete properties at Agoda for various dates
    Property ranking|Compared to 366 Dumaguete properties
    See all rankings
    Review score - United States
    8.9/10
    Value for money score
    8.6/10
    Cheapest price score
    Cleanliness score
    8.8/10
    Better than
    96
    %
    of Dumaguete properties
    Better than
    93
    %
    of Dumaguete properties
    Better than
    92
    %
    of Dumaguete properties
    Better than
    90
    %
    of Dumaguete properties
    Value for money8.6
    Location rating7.5
    Nearest airportSibulan Airport (DGT)
    Distance to airport4.9 km

    Rooms available at Southview Hotel

    Family Suite
    Family Suite
    ...
    • Street view
    • Balcony/terrace
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Superior Deluxe Room
    Superior Deluxe Room
    ...
    • Room size: 12 m²/129 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Double Twin
    Double Twin
    ...
    • Street view
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Street view
    • Non-smoking
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Single Room with Bathroom
    Single Room with Bathroom
    ...
    • Shower
    • 1 single bed
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
    • Non-smoking
    • Shower
    • 1 double bed
    Enter dates to see prices
    Double Or Twin Standard
    Double Or Twin Standard
    ...
      Enter dates to see prices
      Suite Standard
      Suite Standard
      ...
        Enter dates to see prices

        What people love about Southview Hotel

        • 10.0
          Exceptional
          Cleanliness

          "Super clean and beautiful.hotel with very affordable prices"

          Azucena I.

          |

          November 26, 2018

        • 9.2
          Exceptional

          "I'll will recommend south view hotel to my friends ."

          Ricky

          |

          November 9, 2018

        • 6.0
          Review score
          Staff 

          "Enjoyed my stay, staff is very polite and helpful."

          William

          |

          May 27, 2018

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        More about Southview Hotel

        More about Southview Hotel

        9.2
        Exceptional

        "3E- excellent in location, excellent in the hotel, excellent..."

        Ferdinand

        |

        September 20, 2018

        Description

        Show less

        Most talked about facilities

        Breakfast
        25 mentions
        Housekeeping
        14 mentions
        Internet
        6 mentions
        Food & Dining
        2 mentions

        What they offer

        10.0
        Exceptional
        Staff 

        "The place are nice and included front desk people are nice t..."

        EZECHIEL

        |

        May 29, 2018

        View all reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        American

        Restaurants on site

        Restaurant
        Cuisine:American, Asian
        Menu:Buffet, A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

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        Reviews of Southview Hotel from real guests

        Overall rating
        8.2
        Excellent
        From 446 reviews
        Provided by verified guests of
        Agoda Reviews (233)Booking.com Reviews (213)
        Rating via Agoda8.3
        /
        10
        Cleanliness8.8
        Facilities8.0
        Location7.5
        Service8.4
        Value for money8.6
        High score for Dumaguete
        Rating
        9+ Exceptional (43)
        8-9 Excellent (15)
        7-8 Very Good (23)
        6-7 Good (6)
        <6 Below Expectation (16)
        Time of the year
        Mar - May (31)
        Jun - Aug (22)
        Sep - Nov (24)
        Dec - Feb (26)
        All guests (233)
        All room types
        All languages

        Show reviews that mention 

        Showing 103 verified guest comments
        12345
        8.4
        Excellent
        Jouvern from Philippines
        Group
        Double Standard
        Stayed 3 nights in May 2019

        Good place to stay”

        Stayed in their Standard Double Room for 4 nights. Room was clean and the staff are very accommodating. They prepped our breakfast to-go and before the standard time so we were able to get to our destination early. Only suggestion is to have a place where wet clothes (from island hopping activities) can be hung and maybe a closet to store clothes. They only provided us with 2 hangers per room.

        Reviewed June 13, 2019
        9.2
        Exceptional
        steve from Philippines
        Couple
        Double Deluxe
        Stayed 3 nights in April 2019

        almost western standards ”

        Very good nice bed, shower, breakfast and building I think you can get the same rate if you just show up? Down side its about 1 mile from town and The cheap room doesn't have a window I think if you just show up you could talk them into a window up grade?

        Reviewed May 02, 2019
        8.4
        Excellent
        Queenjhen from Philippines
        Couple
        Double Standard
        Stayed 4 nights in July 2019

        Good staff and nice location malapit sa lahat like robinson mall port and terminal ”

        Near in any location para sa mga tourispot

        Reviewed July 24, 2019
        8.4
        Excellent
        Adonis from Philippines
        Family with young children
        Double Standard
        Stayed 1 night in January 2019

        Excellent”

        Pros - value for money - comfortable bed and pillows - quite air-conditioning system Cons - TV menu are in Chinese - breakfast menu could be improve - location is a bit far from city center

        Reviewed June 27, 2019
        10.0
        Exceptional
        Maria from Philippines
        Group
        Double Standard
        Stayed 1 night in March 2019

        Par excellence in every aspect.”

        The edifice is new and facade is beautiful. Our room smell so good and very clean, especially the bathroom. Staffs are friendly and respectful. They served delectable foods. Wifi connection is fast. Hope with these truthful comments they will maintain their standsard or better surfass the existinh one. I have very minute concern, the excess water in the bathroom post shower, hooe they can do something about it.

        Reviewed April 03, 2019
        5.6
        Daren from Philippines
        Business traveler
        Double Deluxe
        Stayed 1 night in June 2019

        Poor staff at front desk. Bad attitude.Tricky.”

        I paid for an additional day. Front desk staff attempted not to provide me with an official receipt, which is a violation of the laws in the country.IN addition they attempted to cheat me out of 265.00 pesos in change.

        Reviewed June 22, 2019
        8.0
        Excellent
        Marc
        Business traveler
        Double Standard
        Stayed 2 nights in February 2019

        Good place to stay with few improvements.”

        Pros - value for money, new facilities, wifi is very good, Cons- location is quute far from downtown and night life. Noisy staff especially when your room is located near the kitchen. FO are not polite and courteous to guests.

        Reviewed February 15, 2019
        9.6
        Exceptional
        Gary from United States
        Couple
        Double Standard
        Stayed 9 nights in January 2019

        Great Staff, being expanded Quiet. Bent over Backwards to assist me. ”

        Limited Menu. Chef was willing to work with me on Custom Meals as Closely as he could if Possible tho, could be charged extra. Being a Picky American Eater it worked for me. Mini Store next door. Laundry short walk down the street inexpensive and Quick, or Staff will take it. Quite area away from Main area tho short 50 Php Trike ride.

        Reviewed February 11, 2019
        9.6
        Exceptional
        Christopher from United States
        Couple
        Double Standard
        Stayed 2 nights in November 2018

        Business oriented”

        So they host many events here, from webinars to business meetings and the hotel is extremely clean. During days when events take place breakfast will be via room service. Otherwise it’s down at the restaurant. The bike rides to town center is about 60 pesos and 30pesos for a ride to the mall.

        Reviewed December 31, 2018
        5.2
        Rhea from Philippines
        Couple
        Double Standard
        Stayed 1 night in April 2019

        Not so friendly staff”

        Pros: The hotel is okay. Although, th location is a bit far from downtown. Cons: The staff specially the guard at the main door is not so friendly. Act like he's the owner of the hotel. The breakfast buffet is very limited. The funny part is that when my partner went for another round for food, he staff stalled him and said that the food is limited. Like WTF?! YOU SHOULD NOT SERVE IT BUFFET STYLE IF YOU DO NOT WANT T YOUR GUEST TO GET AND EAT WHATEVER THEY LIKE.

        Reviewed April 24, 2019
        3.2
        Janine
        Family with teens
        Superior Deluxe Room
        Stayed 3 nights in April 2019

        Worst hotel to stay in Dumaguete”

        Front desk staff was very arrogant! They had problems with my booking. We booked a double twin room and was given a double suite. When we complained the front desk staff was very arrogant and told us it is not their fault, despite having a confirmation from agoda that we booked 2 double twin rooms. We had to settle the problem with the admin of the hotel. 1 room was not cleaned the second day. They had smelly towel, no coffee/tea in the room, no foot rug in the bathroom. They do not guide their guest to park properly despite the lack of parking spaces! Breakfast was bad, too! Few food choices and quantity of servings, you even have to pay for toasted bread. Checkout was even worse! We were asked to pay additional for our rooms because they said we “upgraded” our room from double suite to double twin! No proper coordination was given from the staff. We had to settle this again and wasted 30 mins (we were trying to catch our trip). I then had to explained what happened to 2 other staff! They apologized countless of times, however, the damage has been done. My advice to the hotel is to improve your services and train your front desk staff properly!

        Reviewed April 22, 2019
        8.4
        Excellent
        Prety from Philippines
        Group
        Double Standard
        Stayed 1 night in April 2019

        Good Location”

        The hotel is right on the highway, very easy to locate and the driver knows where. Can be reached via tricycle with Php8 fare. Close to the tourist sites. Can be walked. The room is clean, a bit small but cleanliness is maintained.

        Reviewed April 20, 2019
        7.6
        Very good
        Nazer from Philippines
        Couple
        Double Standard
        Stayed 2 nights in March 2019

        Good service.”

        Good service and we love the complimentary breakfast. Initially, the shower does not work in our assigned room and the staff are very kind enough to transfer us to another room. Overall, we had a great experience.

        Reviewed April 13, 2019
        9.2
        Exceptional
        Caryll from Philippines
        Group
        Double Standard
        Stayed 8 nights in March 2019

        Place is clean. Courteous and helpful staff. ”

        Pros: Area is near Robinsons and the office where I worked for 4 days as part of my trip. Cons: Bathroom is small. Limited selection for the free breakfast. No slippers provided. Toothbrush was given on our 4th day.

        Reviewed April 06, 2019
        9.2
        Exceptional
        Ken from Philippines
        Couple
        Double Standard
        Stayed 2 nights in March 2019

        My honest review - the good and a few complaints”

        The good: - the room is indeed super clean and beautiful. - staff (and waiter) are super friendly, makes you feel at home. - clean shower room with hot bath. - cheap but feels like a luxury hotel I have a few complaints though. I hope the staff or the manager can read these: - my room has a telephone but it doesn't have number's list. how would I call front desk and restaurant (or laundry services) without a number list? i don't know what number to call. luckily, I just press last dialed number and it called the front desk. - they offer room service (food) but my room doesn't have a "menu". how would I know what food to order without a "food menu"? - shower room floor tiles are slippery when wet. maybe those tiles are not designed for wet floor? Hotel location is a little farther to the city proper. Other reviews from other customers said it would cost around 20-30 pesos to ride a tricycle and that is so true. I will still recommend this hotel to my friends and families though.

        Reviewed March 28, 2019
        8.4
        Excellent
        Rahula from Philippines
        Couple
        Family Room
        Stayed 2 nights in May 2019

        Excellent”

        I like the room. Big enougj

        Reviewed May 28, 2019

        Thank you very much!

        Responded May 30, 2019
        Southview Hotel
        9.6
        Exceptional
        EDGAR from Philippines
        Family with young children
        Family Suite
        Stayed 1 night in May 2019

        Nice Place”

        Good location. Good value for money. Firendly staff

        Reviewed May 08, 2019
        10.0
        Exceptional
        Charles from Australia
        Couple
        Double Standard
        Stayed 2 nights in February 2019

        Recommended”

        I have been staying here for couple of times and I’ve never been disappointed. The staffs are polite and friendly. The rooms are clean, clean sheets and great value for money. I’ll definitely won’t hesitate to book again.

        Reviewed February 18, 2019
        3.6
        Martin from Germany
        Couple
        Double Standard
        Stayed 1 night in January 2019

        So noisy, sleeping was impossible ”

        They gave us a room which was directly next to the Restaurants kitchen. Only a thin window was inbetween. At 5 pm the employees in the kitchen started to talk very loudly. It was impossible to get some sleep after 5 pm! When I knocked at the window to show that there are guests trying to sleep, they talked and laughed even louder. Beside that there was a cockroach in the shower. So, if youre looking for a loud place where you cannot find any sleep, this is it.

        Reviewed January 21, 2019
        7.6
        Very good
        Alan from Philippines
        Couple
        Double Deluxe
        Stayed 1 night in May 2019

        Nice rooms and clean for the price ”

        I didn't like the Filipino breakfast if you want better you have to pay but price is breakfast with room how you make one egg scrambled eggs

        Reviewed June 02, 2019
        12345

        Reviews of Southview Hotel from real guests

        Overall rating
        8.2
        Excellent
        From 446 reviews
        Provided by verified guests of
        Agoda Reviews (233)Booking.com Reviews (213)
        Rating via Agoda8.3
        /
        10
        Cleanliness8.8
        Facilities8.0
        Location7.5
        Service8.4
        Value for money8.6
        High score for Dumaguete
        Rating
        9+ Exceptional (43)
        8-9 Excellent (15)
        7-8 Very Good (23)
        6-7 Good (6)
        <6 Below Expectation (16)
        Time of the year
        Mar - May (31)
        Jun - Aug (22)
        Sep - Nov (24)
        Dec - Feb (26)
        All guests (233)
        All room types
        All languages

        Show reviews that mention 

        Showing 103 verified guest comments
        12345
        8.4
        Excellent
        Jouvern from Philippines
        Group
        Double Standard
        Stayed 3 nights in May 2019

        Good place to stay”

        Stayed in their Standard Double Room for 4 nights. Room was clean and the staff are very accommodating. They prepped our breakfast to-go and before the standard time so we were able to get to our destination early. Only suggestion is to have a place where wet clothes (from island hopping activities) can be hung and maybe a closet to store clothes. They only provided us with 2 hangers per room.

        Reviewed June 13, 2019
        9.2
        Exceptional
        steve from Philippines
        Couple
        Double Deluxe
        Stayed 3 nights in April 2019

        almost western standards ”

        Very good nice bed, shower, breakfast and building I think you can get the same rate if you just show up? Down side its about 1 mile from town and The cheap room doesn't have a window I think if you just show up you could talk them into a window up grade?

        Reviewed May 02, 2019
        8.4
        Excellent
        Queenjhen from Philippines
        Couple
        Double Standard
        Stayed 4 nights in July 2019

        Good staff and nice location malapit sa lahat like robinson mall port and terminal ”

        Near in any location para sa mga tourispot

        Reviewed July 24, 2019
        8.4
        Excellent
        Adonis from Philippines
        Family with young children
        Double Standard
        Stayed 1 night in January 2019

        Excellent”

        Pros - value for money - comfortable bed and pillows - quite air-conditioning system Cons - TV menu are in Chinese - breakfast menu could be improve - location is a bit far from city center

        Reviewed June 27, 2019
        10.0
        Exceptional
        Maria from Philippines
        Group
        Double Standard
        Stayed 1 night in March 2019

        Par excellence in every aspect.”

        The edifice is new and facade is beautiful. Our room smell so good and very clean, especially the bathroom. Staffs are friendly and respectful. They served delectable foods. Wifi connection is fast. Hope with these truthful comments they will maintain their standsard or better surfass the existinh one. I have very minute concern, the excess water in the bathroom post shower, hooe they can do something about it.

        Reviewed April 03, 2019
        5.6
        Daren from Philippines
        Business traveler
        Double Deluxe
        Stayed 1 night in June 2019

        Poor staff at front desk. Bad attitude.Tricky.”

        I paid for an additional day. Front desk staff attempted not to provide me with an official receipt, which is a violation of the laws in the country.IN addition they attempted to cheat me out of 265.00 pesos in change.

        Reviewed June 22, 2019
        8.0
        Excellent
        Marc
        Business traveler
        Double Standard
        Stayed 2 nights in February 2019

        Good place to stay with few improvements.”

        Pros - value for money, new facilities, wifi is very good, Cons- location is quute far from downtown and night life. Noisy staff especially when your room is located near the kitchen. FO are not polite and courteous to guests.

        Reviewed February 15, 2019
        9.6
        Exceptional
        Gary from United States
        Couple
        Double Standard
        Stayed 9 nights in January 2019

        Great Staff, being expanded Quiet. Bent over Backwards to assist me. ”

        Limited Menu. Chef was willing to work with me on Custom Meals as Closely as he could if Possible tho, could be charged extra. Being a Picky American Eater it worked for me. Mini Store next door. Laundry short walk down the street inexpensive and Quick, or Staff will take it. Quite area away from Main area tho short 50 Php Trike ride.

        Reviewed February 11, 2019
        9.6
        Exceptional
        Christopher from United States
        Couple
        Double Standard
        Stayed 2 nights in November 2018

        Business oriented”

        So they host many events here, from webinars to business meetings and the hotel is extremely clean. During days when events take place breakfast will be via room service. Otherwise it’s down at the restaurant. The bike rides to town center is about 60 pesos and 30pesos for a ride to the mall.

        Reviewed December 31, 2018
        5.2
        Rhea from Philippines
        Couple
        Double Standard
        Stayed 1 night in April 2019

        Not so friendly staff”

        Pros: The hotel is okay. Although, th location is a bit far from downtown. Cons: The staff specially the guard at the main door is not so friendly. Act like he's the owner of the hotel. The breakfast buffet is very limited. The funny part is that when my partner went for another round for food, he staff stalled him and said that the food is limited. Like WTF?! YOU SHOULD NOT SERVE IT BUFFET STYLE IF YOU DO NOT WANT T YOUR GUEST TO GET AND EAT WHATEVER THEY LIKE.

        Reviewed April 24, 2019
        3.2
        Janine
        Family with teens
        Superior Deluxe Room
        Stayed 3 nights in April 2019

        Worst hotel to stay in Dumaguete”

        Front desk staff was very arrogant! They had problems with my booking. We booked a double twin room and was given a double suite. When we complained the front desk staff was very arrogant and told us it is not their fault, despite having a confirmation from agoda that we booked 2 double twin rooms. We had to settle the problem with the admin of the hotel. 1 room was not cleaned the second day. They had smelly towel, no coffee/tea in the room, no foot rug in the bathroom. They do not guide their guest to park properly despite the lack of parking spaces! Breakfast was bad, too! Few food choices and quantity of servings, you even have to pay for toasted bread. Checkout was even worse! We were asked to pay additional for our rooms because they said we “upgraded” our room from double suite to double twin! No proper coordination was given from the staff. We had to settle this again and wasted 30 mins (we were trying to catch our trip). I then had to explained what happened to 2 other staff! They apologized countless of times, however, the damage has been done. My advice to the hotel is to improve your services and train your front desk staff properly!

        Reviewed April 22, 2019
        8.4
        Excellent
        Prety from Philippines
        Group
        Double Standard
        Stayed 1 night in April 2019

        Good Location”

        The hotel is right on the highway, very easy to locate and the driver knows where. Can be reached via tricycle with Php8 fare. Close to the tourist sites. Can be walked. The room is clean, a bit small but cleanliness is maintained.

        Reviewed April 20, 2019
        7.6
        Very good
        Nazer from Philippines
        Couple
        Double Standard
        Stayed 2 nights in March 2019

        Good service.”

        Good service and we love the complimentary breakfast. Initially, the shower does not work in our assigned room and the staff are very kind enough to transfer us to another room. Overall, we had a great experience.

        Reviewed April 13, 2019
        9.2
        Exceptional
        Caryll from Philippines
        Group
        Double Standard
        Stayed 8 nights in March 2019

        Place is clean. Courteous and helpful staff. ”

        Pros: Area is near Robinsons and the office where I worked for 4 days as part of my trip. Cons: Bathroom is small. Limited selection for the free breakfast. No slippers provided. Toothbrush was given on our 4th day.

        Reviewed April 06, 2019
        9.2
        Exceptional
        Ken from Philippines
        Couple
        Double Standard
        Stayed 2 nights in March 2019

        My honest review - the good and a few complaints”

        The good: - the room is indeed super clean and beautiful. - staff (and waiter) are super friendly, makes you feel at home. - clean shower room with hot bath. - cheap but feels like a luxury hotel I have a few complaints though. I hope the staff or the manager can read these: - my room has a telephone but it doesn't have number's list. how would I call front desk and restaurant (or laundry services) without a number list? i don't know what number to call. luckily, I just press last dialed number and it called the front desk. - they offer room service (food) but my room doesn't have a "menu". how would I know what food to order without a "food menu"? - shower room floor tiles are slippery when wet. maybe those tiles are not designed for wet floor? Hotel location is a little farther to the city proper. Other reviews from other customers said it would cost around 20-30 pesos to ride a tricycle and that is so true. I will still recommend this hotel to my friends and families though.

        Reviewed March 28, 2019
        8.4
        Excellent
        Rahula from Philippines
        Couple
        Family Room
        Stayed 2 nights in May 2019

        Excellent”

        I like the room. Big enougj

        Reviewed May 28, 2019

        Thank you very much!

        Responded May 30, 2019
        Southview Hotel
        9.6
        Exceptional
        EDGAR from Philippines
        Family with young children
        Family Suite
        Stayed 1 night in May 2019

        Nice Place”

        Good location. Good value for money. Firendly staff

        Reviewed May 08, 2019
        10.0
        Exceptional
        Charles from Australia
        Couple
        Double Standard
        Stayed 2 nights in February 2019

        Recommended”

        I have been staying here for couple of times and I’ve never been disappointed. The staffs are polite and friendly. The rooms are clean, clean sheets and great value for money. I’ll definitely won’t hesitate to book again.

        Reviewed February 18, 2019
        3.6
        Martin from Germany
        Couple
        Double Standard
        Stayed 1 night in January 2019

        So noisy, sleeping was impossible ”

        They gave us a room which was directly next to the Restaurants kitchen. Only a thin window was inbetween. At 5 pm the employees in the kitchen started to talk very loudly. It was impossible to get some sleep after 5 pm! When I knocked at the window to show that there are guests trying to sleep, they talked and laughed even louder. Beside that there was a cockroach in the shower. So, if youre looking for a loud place where you cannot find any sleep, this is it.

        Reviewed January 21, 2019
        7.6
        Very good
        Alan from Philippines
        Couple
        Double Deluxe
        Stayed 1 night in May 2019

        Nice rooms and clean for the price ”

        I didn't like the Filipino breakfast if you want better you have to pay but price is breakfast with room how you make one egg scrambled eggs

        Reviewed June 02, 2019
        12345
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