Soyol Wellness Center
Luxury Double, Soyol Wellness Center in Ulaanbaatar
Restaurant, Soyol Wellness Center in Ulaanbaatar
Swimming pool, Soyol Wellness Center in Ulaanbaatar
Spa, Soyol Wellness Center in Ulaanbaatar
Playground, Soyol Wellness Center in Ulaanbaatar
Luxury Double, Soyol Wellness Center in Ulaanbaatar

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Soyol Wellness Center

5 stars out of 5
Engels Street, khan uul district, Sukhbaatar, Ulaanbaatar, Mongolia, 17060 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sukhbaatar part of Ulaanbaatar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ulan Bator Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.


Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Hot tub


Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]


Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Ulaanbaatar every 15 minutes on
7.5Very good

37 reviews

37 reviews

See map


Location rating score

Closest landmarks
Drive Mongolia
550 m
Winter Palace of Bogdhan
1.1 km
Wind Of Mongolia
1.3 km
1.4 km
Railway Museum
1.4 km
Value for money7.8
Distance to city center3 km
Location rating6.7
Nearest airportUlan Bator Airport (ULN)
Distance to airport11.0 km

Rooms available at Soyol Wellness Center

Room comfort & quality


Luxury Double
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
Superior Double
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
Room Assigned on Arrival
    Enter dates to see prices

    Top things to do in Ulaanbaatar

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    Does Soyol Wellness Center have a swimming pool?

    While staying at Soyol Wellness Center, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

    What kinds of entertainment are available at Soyol Wellness Center?

    Soyol Wellness Center features karaoke while you stay at this property, offering visitors with entertainment value all throughout your remain here.

    What is the typical travel time to the closest airport from Soyol Wellness Center?

    The average travel time to get from Soyol Wellness Center to the airport is 15 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

    What bars are nearby Soyol Wellness Center?

    While lodging at Soyol Wellness Center, indulge in your evening or night out at Discovery Mongolia Information Centre, Crystal Lounge, and History Club to make the most out of your nightlife.

    When was Soyol Wellness Center built?

    Soyol Wellness Center was built in 2014.

    What do verified guests like most about Soyol Wellness Center?

    Past guests that stayed at Soyol Wellness Center have given this property a rating of 8.171 for its outstanding cleanliness as the main highlight for their stay.

    What is the typical rating that verified Business travelers' have given to Soyol Wellness Center?

    Past business travelers that have stayed at this property have given Soyol Wellness Center an average rating of 7.2. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Families with young children have given to Soyol Wellness Center?

    Verified families with young children that have stayed at this property have given Soyol Wellness Center an average rating of 8.2. You can look up more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

    More about Soyol Wellness Center

    More about Soyol Wellness Center

    Experience Tranquility and Luxury at Soyol Wellness Center

    Welcome to Soyol Wellness Center, a 5-star oasis of tranquility nestled in the heart of Ulaanbaatar, Mongolia. Built in 2014 and last renovated in 2015, this exquisite hotel offers a serene retreat for both business and leisure travelers. With its prime location just 3 kilometers from the city center and a mere 15-minute drive from the airport, Soyol Wellness Center seamlessly blends convenience with luxury. Step into a world of elegance and sophistication as you enter the hotel's stylish lobby. The attention to detail is evident in every aspect of the hotel's design, from the tastefully decorated rooms to the state-of-the-art facilities. With only 7 rooms, Soyol Wellness Center ensures an exclusive and intimate experience for each guest. Check-in begins at 12:00 PM, allowing you to start your stay at your own pace. The warm and welcoming staff will be ready to assist you with any requests or inquiries you may have. As you make your way to your room, you'll be captivated by the harmonious blend of modern amenities and traditional Mongolian elements, creating a unique and inviting atmosphere. At Soyol Wellness Center, your comfort and relaxation are of utmost importance. Unwind in the spacious and well-appointed rooms, each thoughtfully designed to provide a peaceful sanctuary. Whether you choose a deluxe room or a suite, you'll be treated to luxurious amenities, plush bedding, and stunning views of the surrounding cityscape. Families traveling with young children will appreciate the hotel's child policy. Children between the ages of 4 to 5 can stay free of charge, making Soyol Wellness Center an ideal choice for a family getaway. Spend quality time together exploring the city or indulge in the hotel's wellness facilities, including a rejuvenating spa, fitness center, and indoor swimming pool. When it's time to bid farewell to this enchanting retreat, check-out is conveniently available until 02:00 PM, allowing you to make the most of your stay. Whether you're traveling for business or leisure, Soyol Wellness Center offers an unparalleled experience of luxury, tranquility, and impeccable service.

    Indulge in Relaxation and Fun at Soyol Wellness Center's Entertainment Facilities

    At Soyol Wellness Center, you'll find an array of entertainment facilities that will enhance your stay and provide you with endless relaxation and fun. Step into our luxurious salon and treat yourself to a rejuvenating massage that will melt away your stress and tension. Afterward, immerse yourself in the soothing waters of our hot tub, where you can unwind and let your worries float away. For those seeking a deeper level of relaxation, our sauna and steam room are the perfect options. These traditional heat therapies will help detoxify your body, improve circulation, and promote overall well-being. If you're in the mood for some pampering, our spa offers a wide range of treatments and therapies to indulge your senses. From facials to body wraps, our skilled therapists will ensure you leave feeling refreshed and revitalized. For a dose of entertainment, head to our karaoke room and unleash your inner superstar. Sing your heart out to your favorite tunes and enjoy a fun-filled evening with friends or family. At Soyol Wellness Center, we believe in providing our guests with a holistic experience, combining relaxation, rejuvenation, and entertainment. Come and discover our exceptional entertainment facilities and create unforgettable memories during your stay in Ulaanbaatar, Mongolia.

    Stay Active at Soyol Wellness Center's Sports Facilities

    At Soyol Wellness Center, staying active and maintaining your fitness routine is a breeze with its impressive array of sports facilities. Dive into a refreshing workout session at the indoor pool, where you can swim laps or simply relax and unwind in the crystal-clear waters. The fitness center is fully equipped with state-of-the-art machines and equipment, allowing you to engage in a variety of exercises tailored to your fitness goals. For those seeking a more holistic approach to fitness, the yoga room offers a serene and tranquil space to practice your asanas and find inner peace. Please note that access to the fitness center may require an additional charge, ensuring that you have access to top-notch facilities and professional guidance to help you achieve your fitness goals.

    Convenience at its Finest: Soyol Wellness Center's Top-notch Facilities

    Soyol Wellness Center in Ulaanbaatar, Mongolia, is dedicated to providing utmost convenience to its guests. With a wide range of top-notch facilities, this hotel ensures that every guest's needs are met. From the moment you step foot into the hotel, you will be greeted with warm hospitality and a host of convenient services. One of the standout features of Soyol Wellness Center is its 24-hour room service. Whether you're craving a late-night snack or need assistance with anything during your stay, the dedicated staff is always ready to assist you. Additionally, the hotel offers a laundry service, ensuring that your clothes are fresh and clean throughout your stay. With room service available, you can enjoy a delicious meal in the comfort of your own room. The hotel also provides safety deposit boxes for your peace of mind, allowing you to store your valuables securely. Stay connected with the complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. For those who prefer to smoke, there is a designated smoking area available. Other convenient facilities at Soyol Wellness Center include express check-in/check-out, luggage storage, and a vending machine. The hotel's daily housekeeping ensures that your room is always tidy and comfortable. With these exceptional convenience facilities, Soyol Wellness Center guarantees a hassle-free and enjoyable stay for all guests.

    Convenient Transport Facilities at Soyol Wellness Center

    At Soyol Wellness Center, we understand the importance of convenient transport options for our guests. Whether you're arriving at Ulaanbaatar by air or exploring the city by car, we have you covered. Our airport transfer service ensures a hassle-free journey from the airport to the hotel, allowing you to start your relaxation and rejuvenation as soon as you arrive. For guests who prefer to drive, we offer a spacious and secure car park onsite, free of charge. This means you can easily park your vehicle and explore the city at your own pace. Additionally, if you don't have a car of your own, our car hire service allows you to rent a vehicle for the duration of your stay, giving you the freedom to explore Ulaanbaatar and its surrounding areas at your convenience. If you prefer not to drive, our dedicated taxi service is available to take you wherever you need to go. Our friendly and knowledgeable drivers will ensure a comfortable and efficient journey, allowing you to sit back and enjoy the sights and sounds of the city. At Soyol Wellness Center, we strive to provide our guests with seamless and convenient transport options, making your stay with us truly stress-free.

    Indulge in Culinary Delights at Soyol Wellness Center

    At Soyol Wellness Center, dining is not just a necessity, but a delightful experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities available, including a coffee shop and a restaurant, you will never have to worry about satisfying your hunger or finding the perfect spot to enjoy a delicious meal. Start your day off right with a scrumptious continental breakfast, served daily to ensure you have all the energy you need for a day of exploration and relaxation. The coffee shop offers a cozy and inviting atmosphere, perfect for enjoying a cup of freshly brewed coffee or indulging in a sweet treat. For a more formal dining experience, head to the restaurant, where you can savor a variety of mouthwatering dishes prepared by skilled chefs using the finest ingredients. Whether you are in the mood for a quick snack, a leisurely meal, or a gourmet feast, Soyol Wellness Center's dining facilities have got you covered. With 24-hour room service available, you can also enjoy a delectable meal in the comfort and privacy of your own room. The dedicated staff ensures that your dining experience is nothing short of exceptional, with daily housekeeping to keep the dining areas clean and welcoming. So come and embark on a culinary journey at Soyol Wellness Center, where every bite is a moment of pure bliss.

    Indulge in Luxury and Comfort at Soyol Wellness Center

    At Soyol Wellness Center in Ulaanbaatar, Mongolia, you can experience the ultimate luxury and comfort with their exquisite room offerings. Choose from the spacious Luxury Double room, spanning 56 square meters and featuring not one, but two comfortable King beds. For those seeking a slightly more compact yet equally lavish option, the Superior Double room offers 36 square meters of space and also boasts two King beds. With such opulent room choices, you are guaranteed a truly indulgent stay at Soyol Wellness Center.

    Experience Tranquility at Soyol Wellness Center in Ulaanbaatar

    Located in the heart of Sukhbaatar, Ulaanbaatar, Soyol Wellness Center offers a serene oasis amidst the bustling city. This luxurious wellness retreat is the perfect place to unwind and rejuvenate, providing a haven of tranquility for guests seeking a break from the demands of everyday life. Surrounded by breathtaking natural beauty, Soyol Wellness Center offers stunning views of the nearby mountains and the city skyline. The hotel's prime location allows guests to easily explore the vibrant Sukhbaatar district, known for its cultural attractions, shopping centers, and lively nightlife. Whether you're in the mood for a leisurely stroll through the nearby Sukhbaatar Square, a visit to the National Museum of Mongolia, or a shopping spree at the Central Tower Shopping Mall, there is something for everyone just steps away from the hotel. After a day of exploring, guests can retreat to the hotel's state-of-the-art wellness facilities. Indulge in a soothing massage at the spa, take a refreshing dip in the indoor pool, or unwind in the sauna. The hotel also offers a fully equipped fitness center for those looking to maintain their fitness routine while traveling. With its tranquil ambiance, convenient location, and top-notch amenities, Soyol Wellness Center is the ultimate destination for a peaceful and rejuvenating stay in Ulaanbaatar.

    Convenient Transportation Options from Ulaanbaatar Airport to Soyol Wellness Center

    Located in the heart of Sukhbaatar, Ulaanbaatar, Mongolia, Soyol Wellness Center offers a tranquil retreat for those seeking relaxation and rejuvenation. Upon arrival at Ulaanbaatar Airport, there are several convenient transportation options to reach the center. One of the most popular and hassle-free ways to travel from the airport to Soyol Wellness Center is by taxi. Taxis are readily available outside the airport terminal, and the journey takes approximately 30 minutes, depending on traffic conditions. It is recommended to negotiate the fare with the driver beforehand or ensure that the meter is used. For a more budget-friendly option, visitors can also take a public bus from the airport to the center. Bus number 11 operates a regular service from the airport to Sukhbaatar, and the journey takes around 45 minutes. This option is ideal for those who prefer to immerse themselves in the local atmosphere and enjoy the scenic views along the way. Alternatively, if you prefer a more personalized and comfortable experience, you can arrange for a private transfer from the airport to Soyol Wellness Center. Many hotels and travel agencies in Ulaanbaatar offer this service, allowing you to relax and enjoy the journey without any worries. No matter which transportation option you choose, the journey from Ulaanbaatar Airport to Soyol Wellness Center is an opportunity to soak in the vibrant sights and sounds of the city. Once you arrive at the center, you will be greeted with a serene and peaceful environment, where you can indulge in various wellness activities and treatments to enhance your well-being.

    Discover the Vibrant Surroundings of Soyol Wellness Center

    Nestled in the heart of Ulaanbaatar, Mongolia, Soyol Wellness Center offers a tranquil oasis amidst a vibrant cityscape. Surrounded by a myriad of landmarks and attractions, this wellness retreat provides an ideal base for exploring the rich culture and history of the area. Just a stone's throw away from the hotel, you will find the Mongolian Stock Exchange, a symbol of the country's growing economy. Take a leisurely stroll to the Statue of Zorig, a tribute to the influential Mongolian politician who played a vital role in the country's transition to democracy. History enthusiasts can delve into the poignant past at the Victims of Political Persecution Memorial Museum, which sheds light on the struggles faced by the Mongolian people during the communist era. Art lovers will be delighted to discover the Red Ger Art Gallery, showcasing contemporary works by local artists. For a deeper appreciation of Mongolian art, the Zanabazar Museum of Fine Arts houses a remarkable collection of Buddhist sculptures and religious artifacts. Nature enthusiasts can enjoy a scenic walk along the River Sounds, a picturesque river that offers a peaceful escape from the bustling city. With the International Language Center, National Academic Drama Theatre, Nomadic Journeys, and Museum of the General Intelligence Agency also within easy reach, there is no shortage of cultural experiences to be had near Soyol Wellness Center.

    Diverse Dining Experiences

    Situated in the vibrant city of Ulaanbaatar, Soyol Wellness Center is surrounded by an array of restaurants that cater to various culinary preferences. For those craving French cuisine, Le Bistro Français and Michele's French Bakery offer delightful dishes prepared with authentic flavors and techniques. If you're in the mood for a taste of Germany, Berlin is the place to go, serving up traditional German dishes and refreshing beers. For a touch of elegance, Park 26 is a fine dining restaurant that showcases exquisite international cuisine in a sophisticated setting. Additionally, guests can indulge in a fusion of Mongolian and European flavors at Ikh Mongol, or enjoy a cozy atmosphere and British pub fare at King's Crown Restaurant and Pub. With such diverse dining options just a stone's throw away, guests at Soyol Wellness Center are spoilt for choice when it comes to satisfying their taste buds.

    Shop 'til you Drop: Nearby Shopping Landmarks

    Located in the heart of Ulaanbaatar, Soyol Wellness Center is surrounded by a plethora of shopping landmarks that cater to every shopper's needs. Just a stone's throw away, you'll find Cartography Co Map Shop and Gazaryn Zurag Map Shop, where you can browse through a wide selection of maps and discover the hidden gems of Mongolia. If you're in the market for high-quality wool products, Tsagaan Alt Wool Shop is the place to go. For a touch of luxury, Xanadu offers an array of upscale fashion and accessories. If you're a music enthusiast, don't miss Egshiglen Magnai National Musical Instrument Shop, where you can find traditional Mongolian musical instruments. Mon Nip Camera Shop is a haven for photography enthusiasts, offering a wide range of cameras and accessories. For those looking to bring home a taste of Mongolia, Northland is a grocery store that specializes in local products. Werner's Deli is a must-visit for food lovers, offering a variety of gourmet treats. And if you're in need of outdoor gear, Ayanchin Outfitters and Argasun have you covered. With these shopping landmarks just steps away from Soyol Wellness Center, you'll have no shortage of retail therapy options during your stay.

    A Wonderful Stay at Soyol Wellness Center

    Soyol Wellness Center in Ulaanbaatar, Mongolia offers a truly wonderful experience for its guests. The hotel staff, led by the exceptional manager Rihanna, are incredibly helpful and accommodating, ensuring that every guest has a pleasant stay. The comfortable and affordable rooms provide a perfect retreat after a week of adventurous Mongolian experiences, such as staying in Gers. The highlight of the stay is the spa, where guests can relax and rejuvenate. With its excellent service and relaxing atmosphere, Soyol Wellness Center is the ideal place to unwind and pamper yourself in Ulaanbaatar.

    A Haven of Comfort and Exceptional Service at Soyol Wellness Center

    Discover a sanctuary of relaxation and rejuvenation at Soyol Wellness Center, where guests are treated to a truly exceptional experience. With an impressive overall rating of 7.6, this hotel has proven itself as a top choice among travelers in Ulaanbaatar, Mongolia. One of the standout features of Soyol Wellness Center is its exceptional staff performance, which has earned a remarkable rating of 8.1. From the moment you step foot into the hotel, you'll be greeted with warm smiles and attentive service. The dedicated staff go above and beyond to ensure that every guest's needs are met, providing personalized recommendations, arranging transportation, and ensuring a seamless stay. Whether you're a first-time visitor or a returning guest, you can expect nothing short of excellence from the staff at Soyol Wellness Center. Another highlight of this hotel is its unparalleled comfort, earning a perfect 10.0 rating. The well-appointed rooms are designed with the utmost care and attention to detail, providing a tranquil retreat after a long day of exploring the city. Sink into plush bedding, unwind in a spacious en-suite bathroom, and enjoy modern amenities such as a flat-screen TV and complimentary Wi-Fi. With a focus on creating a serene ambiance, Soyol Wellness Center ensures that guests can enjoy a restful night's sleep and wake up feeling refreshed and rejuvenated. Indulge your senses at the on-site restaurant, where the delectable food and dining options have garnered a remarkable rating of 8.0. From traditional Mongolian dishes to international cuisine, the talented chefs at Soyol Wellness Center deliver a culinary experience that is sure to satisfy even the most discerning palates. Whether you're enjoying a leisurely breakfast, a quick lunch, or a romantic dinner, you can expect a feast for both the eyes and the taste buds. With its impeccable cleanliness rating of 8.2, Soyol Wellness Center ensures that every corner of the hotel is spotless and well-maintained. From the pristine rooms to the immaculate common areas, cleanliness is a top priority at this hotel. Guests can relax and unwind in a hygienic environment, knowing that their well-being is taken care of. While the hotel's location received a slightly lower rating of 6.7, Soyol Wellness Center compensates for this with its exceptional facilities. With a rating of 7.4, the hotel offers a range of amenities to enhance your stay. From a fully-equipped fitness center to a luxurious spa, guests can indulge in a variety of wellness activities. Immerse yourself in a state of tranquility as you enjoy a soothing massage, take a dip in the indoor pool, or unwind in the sauna. With its outstanding customer ratings, Soyol Wellness Center is a haven of comfort, exceptional service, and rejuvenation. Whether you're traveling for business or leisure, this hotel is sure to exceed your expectations and provide an unforgettable experience.

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    Amenities and facilities

    Very good


    Most talked about facilities


    2 mentions

    Food & Dining

    1 mention

    Languages spoken
    • English
    • Dutch
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Hot tub
    • Karaoke
    • Massage
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Swimming pool [indoor]
    • Yoga room
    Cleanliness and safety
    • Breakfast in room
    Dining, drinking, and snacking
    • Breakfast [continental]
    • Coffee shop
    • Restaurants
    • Room service [24-hour]
    • Vending machine
    Swimming & soaking
    • Hot spring bath
    Services and conveniences
    • Daily housekeeping
    • Elevator
    • Laundry service
    • Lockers
    • Luggage storage
    • Safety deposit boxes
    • Salon
    • Smoking area
    For the kids
    • Family room
    • Playground
    • CCTV in common areas
    • Check-in/out [express]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Blackout curtains
    • Coffee/tea maker
    • Free bottled water
    • Hair dryer
    • Heating
    • In-room safe box
    • Mini bar
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Telephone
    • Wake-up service

    Food and dining

    Breakfast options
    • Continental


    Engels Street, khan uul district, Sukhbaatar, Ulaanbaatar, Mongolia, 17060


    • Ulan Bator Airport (ULN)
      11.0 km
    • Chinggis Khaan International Airport (UBN)
      28.1 km
    Hospital or clinic
    • SOS Medica Mongolia UB International Clinic
      2.5 km
    Convenience store
    • Petromart
      2.8 km
    Cash withdrawal
    • ATM
      1.1 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-3 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 4-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    • Check-in from12:00
    • Check-out until14:00
    Getting around
    • Airport transfer fee10 MNT
    • Distance from city center3 km
    • Travel time to airport (minutes)15
    • Daily Internet/Wi-Fi fee0 mnt
    The property
    • Non-smoking rooms/floorsyes
    • Number of bars/lounges1
    • Number of floors5
    • Number of restaurants1
    • Number of rooms 7
    • Room voltage220
    • Year property opened2014
    • Most recent renovation2015
    • Daily parking fee0 MNT

    Reviews of Soyol Wellness Center from real guests

    Room comfort and quality10.0
    Value for money7.8
    High score for Ulaanbaatar
    9+ Exceptional (5)
    8-9 Excellent (1)
    7-8 Very Good (6)
    6-7 Good (2)
    <6 Below Expectation (3)
    Guest Type
    Room Type

    Show reviews that mention 

    Showing 17 verified guest comments
    Vanessa from United States
    Solo traveler
    Stayed 1 night in July 2016

    A hidden gem in UB”

    This is a spa center that happens to also have 7 hotel rooms. The room we stayed in was massive and had many amenities not typically found in UB hotels (Japanese toilet, fully stocked minibar, big screen TV, in-room breakfast) and at very reasonable prices. After spending 2 weeks in different ger camps every night, this was a welcome respite. And I haven't even mentioned the spa. An entire room filled with Himalayan sea salt, 3 gorgeous ger-shaped saunas, hot tub, pool, steam rooms, meditation rooms, on and on. Best back massage ever. The only downside for a first-time in UB tourist like me would be its distance from downtown UB (25 min walk, 5-10 min taxi ride). To be honest, that was an upside for us in the end- we even extended our stay an extra 3 nights rather than move downtown to our previous booking!

    Reviewed July 18, 2016
    Peder from Norway
    Solo traveler
    Superior Double
    Stayed 2 nights in December 2016


    Very good value for money. The rooms and bathroom are big, and it´s very quiet there. Spa is not included in hotel price, but you´ll get a discount. Very good gym (that is complimentary to hotel guests). Breakfast is served at your room, you can choose between 3-4 combos. It´s a distance from the city centre, so you´ll need a taxi every time you´ll go there.

    Reviewed April 06, 2017
    Superior Double
    Stayed 2 nights in October 2018

    The Worst customer service I´ve ever encountered… plus abusive staff”

    The Soyol is supposedly a four-star hotel, but they barely deserve one. The place is really a spa, and the hotel, despite looking great with huge, well decorated rooms, is an afterthought. There are only about seven rooms, all stinking of smoke. I’m a smoker, and even I noticed it. Where to start with the customer service? There was a kettle, but no coffee, tea, sugar, milk, or spoons. When they cleaned the rooms, they didn’t restock the bathroom with towels or toilet paper. The breakfast was unrecognizable to the options offered. We had to ask them both days to bring coffee, which was supposed to be included in the breakfast option. They woke us up early, half an hour before we had ordered the breakfast to the room, to tell us they couldn't offer us our original choice. The staff were, at best, clueless, and at worst, surly, and occasionally abusive. We had reserved massages in their spa section, and I was left waiting for an hour for a massage that never even happened, despite two trips to the reception to find out what was going on. As well as failing to supply me with a reason why there was no massage, they didn’t even apologise for the inconvenience. All this time I noticed several masseuses sitting around playing games on their phones. The most disconcerting encounter with the staff was with a security guard. I was outside the hotel smoking by a side door, until he came out and shouted at me for smoking there, pointing at some other area I should have been smoking in. There were no signs telling people to not smoke there, not was there a sign pointing to the designated area. Not only did he shout at me but he also made several very hostile sounding remarks to me in Mongolian. When I complained about his behaviour to the receptionist, they did nothing. By then they seemed so sick of our (reasonable) complaints that they’d just given up trying to make our stay a comfortable one. The next day, after smoking in the carefully hidden smoking area they were so desp

    Reviewed October 09, 2018
    LAI from Taiwan
    Business traveler
    Superior Double
    Stayed 3 nights in June 2016

    Spacious but food is no good”

    Rooms is spacious, but breakfast is not well-prepared. The staff send it to your room which is kinda awesome, however food quality is not good. 5 star is too much for the quality I received. But maybe all the local-5-stars hotel are the same.

    Reviewed June 27, 2016
    Very good
    Regina from United States
    Solo traveler
    Superior Double
    Stayed 3 nights in September 2019

    Spa feel really big rooms”

    Rihanna the manager was great and most of the staff were helpful. Breakfast was ok but they delivered to your room. I feel the housekeeping staff could have been a bit more proactive, but the massages, and concierge services for the city in addition to the facilities themselves made it easy to overlook those shortcomings. All in all I had a very good stay.

    Reviewed September 15, 2019
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