Premier Splendid Inn Pinetown
65 Kings Road, Pinetown, Durban, South Africa, 3610 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pinetown part of Durban, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous uShaka Marine World. Rated with 3 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.
Highlights
Facilities
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
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Great stay ”
Great value for money. Only complaint I have is that I had to bath with cold water in the morning.
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My stay ”
Me and my partner had a great time there. The kitchen even delivered our food to us at our room.
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Home away from home environment ”
Value for money...will always come back.Customer service out of this world.
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Thank you for taking the time to give us great feedback !
You get what you pay for”
I would have been prepared to pay more if they had a small fridge and/or microwave. Maybe even a basin. They serviced the room but did not fill up the coffee and sugar sachets. We went without coffee on the second morning. I guess you het what you pay for. TV remote broken.
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Unprepared ”
Phone cable was cut... Call when you need anything, we were 4 but we had 2 towels, there was a kettle but no cups for tea, no water glasses.
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Very good”
Place was nice
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Good”
Very neat and clean place. Quiet, peaceful and cosy. Disappointed that housekeeping staff were not wearing face masks when attending to the rooms, but I had reported this to frontline staff.
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Thank you for taking the time to give us feedback.
Rooms I was in.”
Carpets must be change or cleaned with something, the smell, started feeling flu like symptoms. It is horrible. The chair by the desk dirty! dirty! Sink stopper not tight doesn't hold water. Bathroom toilet makes noise as bowel doesn't hold water as it should, the light is not working in the bathroom. The tv,no clear picture, volume on some channels too high, had to try watch what I could with no sound. The remote itself doesn't respond when trying to do anything.
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Restaurant”
i had supper at the restaurant that evening of my stay - ordered half chicken with fries as per menu - the menu specify 600 gram - the chicken i received was so small and weigh less than 350 grams - this i explained to the chef on duty that they are steeling from the customers if they advertise 600g and serve 350g only - rather just advertise half chicken and exclude the weight - but if you advertise a weight on your menu you need to be within the limits of what has been advertised.
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Review ”
The staff was not friendly or helpful in fact i felt uncomfortable. The facility advertises a price inclusive of breakfast which is not the case The staircase is a nighmare
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Not worth the money they charge ”
The carpet was beyond dirty and smelly. When we checked in to the room there was still trash from the previous night 😤 I can not emphasize on how bad the carpet smelled and how dirty it was. The curtains 🤮 so dirty. I even asked for my money back so that I can go somewhere else but I was told there are no refunds 😔 I wouldn’t recommend it.
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Excellent”
Great staff and find the hotel to suit my needs. I have now stayed at Splendid Inn a few times while in KZN on business.
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Good, clean and centrally located ”
Secured compound, which I fell was necessary in Pinetown. Clean rooms, with air conditioner ( which is needed in summer in Pinetown) safe parking. Did. It include breakfast, but was not expensive if one were to purchase it. I did not purchase breakfast due to early business, so I can't comment about the quality of it
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Splendid”
Definition of normative determinism was experienced at this splendid hotel as the stay was splendid.
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Well located and value for money. Staff was friendly and the place was exceptionally clean”
I would consider it as the first choice when I am in Durban again
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Beautiful experience ”
The hotel staff is friendly and the service efficient. Pictures can at times be very deceitful however from the time you enter the room the experience is "wow". Value for money is definitely worth a repeat visit as well as telling other people about the hotel. Keep up the good work guys
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Good value for money , pleasant & professional”
Nice hotel , good location close to hiway and walking distance to shopping centre, comfortable rooms, ample parking, food outstanding .overall very pleasant stay .
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Accommodation Only”
The stay was good, excepting for the large noise volumes, other guests were very inconsiderate in terms of slamming doors, if a plan could be made regarding making the entrance doors close quieter or putting signs up to notify guests to please be considerate to other guests in the hotel regarding noise levels, it would make a huge improvement to one's stay!
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Generally OK”
Overall the hotel was fine. Rooms were clean, good bathrooms and comfortable beds. Just a few small niggles - only one international socket in the room and this was fitted so close to the top of the desk that you could not plug a UK plug in to it. Safe would not work - and no instructions how to use it anyway! Despite us staying in the middle of summer the pool was not maintained so not useable.Very helpful staff and decent food and very generous helpings in the restaurant.
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Towels...bed...pedestal.”
Bed was so uncomfortable to sleep on ...every turn you take it squeaks so loudly. Alot of noise throughout the night ...you can hear the next room conversation and t.v. No towels in the room I had to call reception for towels and Wi-Fi code...receptionist ask me to come to them th collect...I was very upset and said that's not what should happen. I was suppose to have been given all of this and the room should have been checked before I was sent through. The pedalstal was so loose that when I left my water bottle on it slid. I paid much cheaper for other accommodation and it was the best which included breakfasy
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