Splendora Hotel Hanoi

Splendora Hotel Hanoi

62 Ngo Huyen, Hoan Kiem District, Hanoi, Vietnam
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Deluxe Single Splendora Hotel Hanoi
Deluxe Single
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     Splendora Hotel Hanoi

    Guest reviews

    8.7
    Excellent
    /10
    (539 reviews)See what guests said
    7.2
    Very good

    "Good for access to city inside."

    JONG S.

    -

    December 5, 2018

    9.3
    Exceptional service
    Recommended by 87% of guests

    Property highlights

    • 910 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Hanoi

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Vietnam Country Tour - Day Tours40 m
  • Magonn Design90 m
  • Nha Tho90 m
  • St. Joseph's Cathedral (Nha Tho Lon)110 m
  • Heydi Fashion House130 m
  • Clouds130 m
  • Art Vietnam Gallery140 m
  • Le Chalet Cafe150 m
  • K S and Friends Art Gallery170 m
  • Tina Sparkle(Ipa-Nima)170 m
  • Value for money8.9
    Distance to city center0.9 km
    Location rating9.0
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.4 km
    Select your room
    8.6
    Excellent
    Room comfort & quality
    Family Suite Room
    Family Suite Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 single bed and 1 queen be...
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
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    Honeymoon Room
    Honeymoon Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
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    Deluxe Single
    Deluxe Single
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
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    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 double bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed and 1 queen be...
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    Suite with City View
    Suite with City View
    ...
    • Shower
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    Family Suite
    Family Suite
    ...
    • Shower
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    Hotel Suite
    Hotel Suite
    ...
    • Non-smoking
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    Have a question for Splendora Hotel Hanoi?

    What people love about the property

    • 10.0
      Exceptional

      "Good choice to stay here."

      tipmic

      |

      June 9, 2017

    • 10.0
      Exceptional

      "The Hotel Staffs made the stay extra special."

      Karel S.

      |

      May 14, 2018

    • 9.7
      Exceptional

      "Had an excellent stay, everything was clean and worked."

      William

      |

      January 19, 2016

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    More about Splendora Hotel Hanoi

    More about Splendora Hotel Hanoi

    9.2
    Exceptional

    "It's a very nice hotel with very friendly staff and a very g..."

    Lee

    |

    December 13, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Our room was large and clean."

    Julie

    |

    November 23, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Pho Tiu Ba Phuong
    70 m Vietnamese
    Hanoi Lucky Restaurant
    80 m Vietnamese
    Carlsberg Bun Bo Nam bo'
    120 m Vietnamese
    American cuisine
    American cuisine
    Rosemary Kitchen & Sandwicherie
    60 m American, European, Vegetarian
    La Place
    110 m American, Asian, Cafe
    Surf'n'Fries
    190 m American, Eastern European, European
    Asian cuisine
    Asian cuisine
    Hanoi Bliss Restaurant
    40 m Asian, Chinese, European
    7 miles Hanoi
    50 m Asian, Fast food, Pizza
    Ashima Tu Xuong
    60 m Asian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (539)Booking.com Reviews (477)
    8.7
    /
    10
    Cleanliness8.3
    Facilities8.1
    Location9.0
    Room comfort and quality8.6
    Service9.3
    Value for money8.9
    Provided by verified guests of Agoda
    All languages
    All guests (539)
    All room types

    Show reviews that mention 

    Showing 312 verified guest comments
    12345
    10.0
    Exceptional
    yongsheng from Singapore
    Group
    Deluxe Queen Room
    Stayed 4 nights in January 2019
    Excellent hotel + friendly staff + location”
    It’s a great stay with Splendora Hotel in Hanoi and it’s my 3rd time staying here after my Halong Bay trip return. The staff are very friendly and informative. Many places and famous local food are walking distance from hotel. If you are considering to visit Halong Bay or Ninh Binh(Kong Skull Island where they film King Kong) do get in touch with their customer and sale department to arrange the tour. Splendora is a good choice for all types of travellers. I will strongly recommend this hotel.
    Reviewed January 26, 2019
    10.0
    Exceptional
    yongsheng from Singapore
    Group
    Deluxe Queen Room
    Stayed 1 night in January 2019
    Excellent hotel + friendly staff + location”
    It’s a great stay with Splendora Hotel in Hanoi and it’s my 2nd time staying here. The staff are very friendly and informative. Many places and famous local food are walking distance from hotel. If you are considering to visit Halong Bay or Ninh Binh(Kong Skull Island where they film King Kong) do get in touch with their customer and sale department to arrange the tour. Splendora is a good choice for all types of travellers. I will strongly recommend this hotel.
    Reviewed January 26, 2019
    9.6
    Exceptional
    HYUNSOO
    Solo traveler
    Deluxe Twin
    Stayed 3 nights in December 2018
    Happy stay!”
    hotel in a great location in the old town (5 min walk max to the Hoàn Kiếm lake). Very value for money. I felt a little nice the breakfast. Staff is okay trying to help for everything and can speak good English friendly staff!! I like her (>.<)/ Thank you!
    Reviewed December 22, 2018
    8.0
    Excellent
    Kevin from Canada
    Solo traveler
    Deluxe Queen Room
    Stayed 3 nights in November 2018
    Great people!”
    What makes this place is the staff, front desk is exceptional! The room is basic, but bed is comfy, shower works, room is clean, location is good as any. Don't know about the view because never opened the drapes at night when I returned! Breakfast is better then alot of places that I have stayed in Vietnam., and they will accommodate you as best they can! The staff go out of their way to make sure you enjoy you're stay and will point you in the right direction for what ever interest you. If you're looking for 5 star hotel this isn't it, but a solid comfortable stay , and I wouldn't hesitate to stay there again.
    Reviewed December 05, 2018
    9.6
    Exceptional
    Javier from United Kingdom
    Couple
    Deluxe Queen Room
    Stayed 3 nights in November 2018
    An Hotel is as good as its stuff, and this is a very good hotel”
    This is a boutique hotel right in the heart of the old quarter (5 min walk max to the Hoàn Kiếm lake). In general, I'd say that is a normal 3 star hotel, with a decent breakfast and a good, very clean room. However, what I think makes this hotel outstanding is the stuff at reception. So friendly, so nice, constantly giving advises, etc. So, if I had to summarise this hotel, I would say is a 3 start hotel with a 5 start staff.
    Reviewed November 23, 2018
    10.0
    Exceptional
    JENJIRA from Thailand
    Couple
    Deluxe Queen Room
    Stayed 2 nights in October 2018
    Good location, Lovely hotel, Great staff”
    This is my first trip to Hanoi and staying at Splendora Hotel made me feel like home in Vietnam. At first we were a bit surprised because the hotel is located in a small narrow alley way. However, we didn’t mind the location because the street itself is interesting with several restaurants, bars, tour shops and local food places. We were greeted with a welcome drink with a small plate of fruit while waiting to be checked in which is a nice touch. The room was an odd shape but well suited for its price. It has two small windows looking at traffic going pass on the local road. The breakfast was great for me. I love having hot made to order Pho noodles. There were yummy seasonal fresh fruits and some local food. My husband had 2 eggs omelets and baguette which he enjoyed. The staff at the Splendora are just wonderful. They greeted us with welcoming smile when we arrived. We liked the Splendora, so we booked another 3 nights. They managed to give us the same room, so we didn’t have to
    Reviewed November 16, 2018
    10.0
    Exceptional
    JENJIRA from Thailand
    Couple
    Deluxe Twin
    Stayed 7 nights in October 2018
    Good location, Lovely hotel, Great staff”
    This is my first trip to Hanoi and staying at Splendora Hotel made me feel like home in Vietnam. At first we were a bit surprised because the hotel is located in a small narrow alley way. However, we didn’t mind the location because the street itself is interesting with several restaurants, bars, tour shops and local food places. We were greeted with a welcome drink with a small plate of fruit while waiting to be checked in which is a nice touch. The room was an odd shape but well suited for its price. It has two small windows looking at traffic going pass on the local road. The breakfast was great for me. I love having hot made to order Pho noodles. There were yummy seasonal fresh fruits and some local food. My husband had 2 eggs omelets and baguette which he enjoyed. The staff at the Splendora are just wonderful. They greeted us with welcoming smile when we arrived. We liked the Splendora, so we booked another 3 nights. They managed to give us the same room, so we didn’t have to
    Reviewed November 16, 2018
    8.0
    Excellent
    Quyend from Vietnam
    Couple
    Deluxe Queen Room
    Stayed 2 nights in June 2018
    Very helpful and friendly staff”
    We're really welcome when we reached the hotel for the first day, staff were very helpful, friendly and nice, from the receptionist to the door man. The receptionist walked us to the room and showed us what they have and how it should be used, also introduced the breakfast with very good manner. The room was clean and fairly big compared to other hotels I stayed in old quarter before.
    Reviewed July 14, 2018
    10.0
    Exceptional
    Marcus from United States
    Solo traveler
    Deluxe Double
    Stayed 1 night in June 2018
    Splendid stay”
    I stayed at Splendora for just one night, and then booked three or four more. The staff was the highlight of the hotel for me. They remembered my name right away, and were attentive to every part of my trip including booking tours and a trip to Ha Long bay. They even booked a taxi for me days after I checked out; I was overwhelmed and stopped by because I knew they would be happy to help. Such a warm and kind crew. Would recommend whole heartedly!
    Reviewed June 17, 2018
    10.0
    Exceptional
    Knutt from Thailand
    Solo traveler
    Deluxe Queen Room
    Stayed 1 night in June 2018
    Fantastic stay :)”
    Have stayed here for 10 days in the deluxe queen room and loving everyday here :) The room is cleaned and everything work perfectly fine for me. The staffs here are so special! They are so friendly and helpful! Their English are very good also. You can ask them about everything and they will try hard to help you. You can also book the tours here with good prices. The breakfast is good. Although may be not too many things to choose but it's good enough. The location is at the old quarter. Not too far from many tourist attraction. You can also ask for the map about places to eat or tourist attractions from the staffs. Overall, fantastic! Will definitely booked here again if I come back to Hanoi :)
    Reviewed June 03, 2018
    10.0
    Exceptional
    Louise from New Zealand
    Couple
    Deluxe Double
    Stayed 3 nights in May 2018
    Perfect stay”
    Great hotel in a great location in the old town. The thing that makes this hotel exceptional though is the kindness of the staff and their willingness to go above and beyond. We liked it so much we went back twice 😊
    Reviewed May 20, 2018
    10.0
    Exceptional
    Karel from Indonesia
    Family with young children
    Family Suite Room
    Stayed 1 night in October 2017
    In my opinion : Best Hotel in Hanoi”
    The Hotel Staffs made the stay extra special. They helped us with giving maps, suggestions where to eat & go, confirm our cruise to Halong Bay, picking up & drop us to the Airport, keep our luggages when we're on a cruise, reconfirm our next hotel at Danang, till arrange transportation for us in Danang. My son especially loved the laptop they put in our rooms, and the wi-fi are fast too.
    Reviewed May 14, 2018
    8.0
    Excellent
    Andrew from United Kingdom
    Couple
    Deluxe Queen Room
    Stayed 1 night in October 2018
    One Night in Hanoi”
    Stayed here on 4th Oct 2018 for one night. Staff were super friendly and upgraded our room to family suite. Bed was reasonably comfortable and not hard. The window overlooked the alley the hotel was in so the view was obscured by other buildings directly opposite. Not much of a big deal if you are staying one night or two. The hotel was easy to find with Google Maps and GPS. The breakfast was good with a good selection to choose from. The electric did go out at 11.40am due to an electrical fault which caused the elevator to stop working. The staff helped us with the luggage and we left it there until 5pm to collect before leaving Hanoi. This hotel is a good place to stay for short period of time without the fuss. Easy check-in and friendly staff. Oh, the Wifi was good, too. ;)
    Reviewed October 07, 2018
    8.8
    Excellent
    PAUL from Singapore
    Solo traveler
    Deluxe Double
    Stayed 2 nights in March 2018
    Very respectable hotel”
    Staff are very friendly and always look forward to feedback on how to improve. The breakfast is one of the most impressive ones I've had for a 3 star hotel. They offer more than what's on the buffet spread too. I got the room on lvl 8, spacious, clean, no issues with the bathroom or cleanliness. If I haaave to be critical then I'd say the design of having a cupboard above the TV saves space but compromises vertical hanging space... Would definitely recommend, location is prime too :)
    Reviewed March 07, 2018
    10.0
    Exceptional
    Kinhee from Singapore
    Group
    Deluxe Twin
    Stayed 3 nights in January 2018
    A lovely jewel in the old quarter of Hanoi”
    It is a perfect hotel for its location, proximity to amenities and facilities, a paradise to Vietnamese local life. I love the smiles of all the staff there. The breakfast had ample to choose from. Thank you for the Vietnamese hospitality.
    Reviewed January 16, 2018
    9.6
    Exceptional
    Siti from Singapore
    Solo traveler
    Deluxe Twin
    Stayed 3 nights in November 2017
    Exceptional”
    Good location with lots of shops nearby. Within walking distance to attractions. Superb service by the staff who were helpful in recommending places to go, walking routes to take and were generally very approachable. Worth a return trip!
    Reviewed December 02, 2017
    10.0
    Exceptional
    Ying from China
    Solo traveler
    Deluxe Double
    Stayed 1 night in July 2017
    Good”
    We like everything. Staffs here are supper friendly and helpful. Breakfast was very delicious. The hotel locates at a quite area yet only a few mins walking distance to old quarter center. St. Joseph's Cathedral is almost next door. There's also an airport shuttle bus station called "Airport Mini Bus" nearby, within 10 min walking, bus costs VND40,000 per person.
    Reviewed July 08, 2017
    8.4
    Excellent
    leon from Singapore
    Solo traveler
    Deluxe Twin
    Stayed 2 nights in May 2017
    Awesome”
    My my what can I say... my stay here was pretty next to perfect. Travelled alone for business but booked a twin bed as it came with a spa ticket for the same price. Experience was top notch from the moment I reached. The receptionist came outside to greet me (by name!!) while I was smoking before entering. From the start she and another guy (I guess a customer relations officer?) began talking to me in perfect English , asking what I'm doing here, plans, offering tips etc while they were processing my check in with a welcome drink and fruits to boot. They notice I was alone and offered to change my booking to a double bed so check in took abit longer while they check the rooms availability. The man brought me to my room personally and even offered to book a grab for me (was rushing to go off for a meeting ). Also apologized profusely for drilling from the building next door(day time) but surely you can't blame them for that. Pity I Was out of the hotel every morning and back only at night as I would have loved to spend more time in the hotel. But everytjme the staff saw me, they always strike a conversation about my plans, how I'm getting there, offering to help etc. Breakfast was great compared to other hotels in vn within the same price range. You get your usual buffet style sausages, ham, toast, salad and fruits. But the special thing about this place is you get a menu to order freshly cooked food! Noodles, rice, eggs are available. Pity I didn't order them as I always had a breakfast meeting. Even the waiter at the eating area provided great customer service. Striking up conversations with guest while dining. She was enthusiastic I guess as she truely enjoyed conversing in English. Room was as expected, similar to picture although I got a corner room so it was oddly shaped but no complaints. Location was great, just at the outshirts of old quarter so it was easy for grab/uber to reach. Have to walk 10m to the main road to meet them though. Located at
    Reviewed May 29, 2017
    8.8
    Excellent
    Abdel
    Solo traveler
    Deluxe Queen Room
    Stayed 3 nights in July 2018
    AK - Canada ”
    Very nice hotel, the room was very clean and the staff were great. The front desk staff do speak English and Minh was very helpful. She speaks very well and always suggested places, restaurants and things to do in Hanoi.
    Reviewed August 06, 2018
    8.0
    Excellent
    sarin from Thailand
    Couple
    Deluxe Queen Room
    Stayed 2 nights in June 2018
    2 Night at Splendora”
    1.Best Location. 2.Very value for money. 3.Staff is okay try to help for everything and can speak good English. 4.I eat a instant noodle in the room on the last morning of stay and staff get a bit mad at me when i check out. So i think food doesn't allow to eat in hotel room.
    Reviewed June 28, 2018
    12345
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    Splendora Hotel Hanoi
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    • Exceptional location
    • St. Joseph's Cathedral (Nha Tho Lon)
    • Hanoi Railway Station is within 0.91 km