Excellent 8.9
Based on 1317 reviews

Recent customer comments

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based on 1317 reviews
  • Cleanliness 9.0
  • Facilities 7.8
  • Location 9.1
  • Room comfort and quality 8.8
  • Service 9.3
  • Value for money 9.1
  • Food and dining 7.8
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Trang from Vietnam
Classic Double Room
Stayed 1 night in August 2016
Convenient place
Well-located place in center of Hanoi. Friendly staff!
Reviewed August 23, 2016

LIT from Malaysia
Business traveler
Deluxe double room
Stayed 2 nights in June 2016
Do not like the ambient of the hotel....
Breakfast is like..OMG>.! Not returning
Reviewed August 22, 2016

SIOW from Malaysia
Classic Double Room
Stayed 1 night in August 2016
The hotel is located conveniently at the Old Quarters which surrounded by shops & restaurants.
The reception staff were very friendly, helpful & polite. They made our stay very pleasant. Definitely will recommend friends to stay here.
Reviewed August 21, 2016

jun from China
Stayed 1 night in August 2016
Staff is friendly
Location is good and it has some local restuarants around. Staff is nice and the breakfast is delicious.however,the facilities are old due to years.
Reviewed August 18, 2016

Ying from Malaysia
Deluxe double room
Stayed 1 night in August 2016
Location is good which it's near to the night market. The staff were good. They helped to arrange for airport pickup service and sent breakfast to our rooms due to early flight. The rooms and toilet were spacious and nice. But the airconditioner was not well maintained as it's not cooling. The beds was old and dent.
Reviewed August 18, 2016

Sing from China
Deluxe Family Room
Stayed 2 nights in June 2016
Good location
Free wifi, close to city area really easy to find
Reviewed August 17, 2016

Joanne from Australia
Stayed 2 nights in August 2016
Great location
Good hotel in the Old Quarter so was convienently located to everything. It is right amongst it all but the rooms are suprisingly quiet. Very clean
Reviewed August 16, 2016

Bethan from United Kingdom
Solo traveler
Junior Suite
Stayed 1 night in August 2016
It was amright
The location was perfect. The room was described as a suit.. The wallpaper was peeling off the walls, the balcony door didn't close properly. On the website it stated they did room service but they only serve breakfast of a morning.
Reviewed August 15, 2016

Manjuka from Australia
Solo traveler
Stayed 3 nights in August 2016
Good value
Good breakfast, and staff are helpful. Convenient location in walking distance to both the Lake and the Cathedral. Room was almost new, however the shower had some issues - hope they fix it. Only other issue I had was a noisy neighbour.
Reviewed August 15, 2016

stephane from France
Solo traveler
Deluxe double room
Stayed 1 night in July 2016
A perfect place in the old quarter of Hanoï. Staff are really professional, friendly and always ready to help. Rooms are huge for this kind of budget with all equipment. A really good place with nothing to complaints.
Reviewed August 10, 2016


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