Exterior view, SpringHill Suites Long Island Brookhaven in North Bellport (NY)
Lobby, SpringHill Suites Long Island Brookhaven in North Bellport (NY)
Lobby, SpringHill Suites Long Island Brookhaven in North Bellport (NY)
Lobby, SpringHill Suites Long Island Brookhaven in North Bellport (NY)
Food and beverages, SpringHill Suites Long Island Brookhaven in North Bellport (NY)
Swimming pool, SpringHill Suites Long Island Brookhaven in North Bellport (NY)
Exterior view, SpringHill Suites Long Island Brookhaven in North Bellport (NY)

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SpringHill Suites Long Island Brookhaven

3 stars out of 5
2 Sawgrass Drive, North Bellport, North Bellport (NY), United States, 11713 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the North Bellport part of North Bellport (NY), this property puts you close to attractions and interesting dining options. This 3-star property features fitness center to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Front desk [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Breakfast [free]

Fitness center

Laundry service

Safety deposit boxes

8.6Excellent

1,488 reviews

1,488 reviews

See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Long Island MacArthur Airport
12.8 km
Republic Airport
40.6 km
Igor I. Sikorsky Memorial Airport
42.2 km
Tweed New Haven Airport
51.4 km
East Hampton Airport
61.2 km
Value for money8.5
Location rating8.0

Rooms available at SpringHill Suites Long Island Brookhaven

Studio, 1 King, Sofa bed
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed or 1 king bed an...
Enter dates to see prices
King Studio with Sofa Bed - Hearing Accessible
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Queen Studio with Sofa Bed
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 queen beds and 1 sofa bed
Enter dates to see prices
King Studio
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Studio, 2 Queen, Sofa bed
...
  • Non-smoking
  • Shower
  • 2 double beds
Enter dates to see prices
STUDIO 1 KING BED,ACCESSIBLE
...
    Enter dates to see prices
    Queen Bed Studio
    ...
    • Shower
    • 1 queen bed
    Enter dates to see prices
    2 Queen Studio
    ...
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    Does SpringHill Suites Long Island Brookhaven have a fitness center?

    SpringHill Suites Long Island Brookhaven features free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily physical exercise in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

    Does SpringHill Suites Long Island Brookhaven provide laundry services?

    Yes! SpringHill Suites Long Island Brookhaven offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

    Does SpringHill Suites Long Island Brookhaven offer dry cleaning services?

    Yes! SpringHill Suites Long Island Brookhaven provides dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

    What types of facilities are available for kids at SpringHill Suites Long Island Brookhaven?

    SpringHill Suites Long Island Brookhaven presents a wide range of accessible facilities for guests who require additional assistance such as Accessible route to the registration desk, Lever handles on all guest room doors, Close-caption TV, Accessible registration desk, and Hearing accessible rooms in some rooms for greater comfort throughout your stay at this property. This property has a total of 42 accessible facilities to assure guests remain secure throughout their stay. Please contact the property for more information on how they can further assist your needs to better accommodate you.

    What are the property's policies for children's bedding at SpringHill Suites Long Island Brookhaven?

    SpringHill Suites Long Island Brookhaven's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How long do guests normally stay at SpringHill Suites Long Island Brookhaven?

    Verified past guests that have stayed at SpringHill Suites Long Island Brookhaven had an average nightly stay of 2 nights at this property.

    What is the typical rating that past Couples' have given to SpringHill Suites Long Island Brookhaven?

    Verified couple travelers that have stayed at this property have given SpringHill Suites Long Island Brookhaven an average rating of 8.4. You can look up on more specific customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that verified Families with older children have given to SpringHill Suites Long Island Brookhaven?

    Past families with older children that have stayed at this property have given SpringHill Suites Long Island Brookhaven an average rating of 7.8. You can look up more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

    What time is check-in and check-out at SpringHill Suites Long Island Brookhaven?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

    What is the closest airport to SpringHill Suites Long Island Brookhaven?

    The closest airport to SpringHill Suites Long Island Brookhaven is Newark Liberty International Airport, 104.0 km away.

    Is breakfast offered at SpringHill Suites Long Island Brookhaven?

    Start your mornings right, with the buffet breakfast options offered at SpringHill Suites Long Island Brookhaven.

    More about SpringHill Suites Long Island Brookhaven

    More about SpringHill Suites Long Island Brookhaven





    Unwind and Relax in the Shared Lounge and TV Area

    At SpringHill Suites Long Island Brookhaven, guests can enjoy a variety of entertainment facilities, including a shared lounge and TV area. Whether you're looking to unwind after a long day of exploring or catch up on your favorite shows, this inviting space is the perfect spot to relax and socialize. The shared lounge provides a comfortable and stylish setting with cozy seating arrangements, making it an ideal place to meet up with friends or fellow travelers. Kick back on the plush sofas and enjoy a casual conversation or simply take a moment to yourself as you immerse in a good book. The warm and welcoming ambiance of the lounge creates a cozy atmosphere that will make you feel right at home. Additionally, the TV area offers a range of entertainment options to keep you entertained during your stay. Watch your favorite sports team play on the large flat-screen TV or catch up on the latest movies and shows. The state-of-the-art audiovisual equipment ensures a high-quality viewing experience, allowing you to fully immerse yourself in the entertainment. Whether you're seeking relaxation or entertainment, the shared lounge and TV area at SpringHill Suites Long Island Brookhaven offers the perfect space to unwind and enjoy your stay to the fullest.

    Stay Active at SpringHill Suites Long Island Brookhaven's State-of-the-Art Fitness Center

    At SpringHill Suites Long Island Brookhaven, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer a top-notch fitness center that is sure to impress even the most dedicated fitness enthusiasts. Our fitness center is equipped with state-of-the-art equipment, allowing guests to enjoy a fulfilling workout session at any time of the day. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to achieve your fitness goals. What sets our fitness center apart is that it is completely free for all guests. You don't have to worry about additional charges or membership fees to access our facilities. Plus, our fitness center is open 24 hours, so you can work out whenever it suits your schedule. Whether you're an early bird who likes to start the day with a morning jog on the treadmill or a night owl who prefers a late-night weightlifting session, our fitness center is always available to accommodate your needs. Stay active and energized during your stay at SpringHill Suites Long Island Brookhaven with our exceptional fitness center.

    Convenience at Your Fingertips: SpringHill Suites Long Island Brookhaven's Top-notch Facilities

    At SpringHill Suites Long Island Brookhaven, convenience is a top priority. With a wide range of facilities designed to make your stay as comfortable and hassle-free as possible, this hotel goes above and beyond to cater to your every need. One of the standout features of this hotel is its laundry service, allowing guests to effortlessly freshen up their wardrobe during their stay. No need to worry about packing enough clothes or finding a local laundromat – simply drop off your items and let the professional staff take care of the rest. For added peace of mind, SpringHill Suites Long Island Brookhaven offers safety deposit boxes, ensuring that your valuables are securely stored throughout your stay. Whether you're traveling with important documents or valuable belongings, you can rest easy knowing that they are protected. Stay connected with complimentary Wi-Fi in both public areas and all rooms. Whether you need to catch up on work emails or stream your favorite shows, you'll have uninterrupted internet access throughout the hotel. In addition, the hotel offers convenient services such as dry cleaning and express check-in/check-out. Need your clothes cleaned in a hurry or want to breeze through the check-in process? SpringHill Suites Long Island Brookhaven has got you covered. To make your stay even more convenient, the hotel features a convenience store on-site. Stocked with a variety of snacks, drinks, toiletries, and other essentials, you can easily grab what you need without having to leave the comfort of the hotel. Lastly, the hotel ensures a clean and tidy environment with daily housekeeping services. You can relax and enjoy your stay, knowing that your room will be refreshed and well-maintained each day. With its exceptional range of convenience facilities, SpringHill Suites Long Island Brookhaven is the perfect choice for travelers looking for a stress-free and comfortable stay.

    Convenient Transport Facilities at SpringHill Suites Long Island Brookhaven

    At SpringHill Suites Long Island Brookhaven, guests can enjoy a range of convenient transport facilities that make exploring the beautiful North Bellport area and beyond a breeze. The hotel offers an onsite car park, ensuring that guests can easily park their vehicles upon arrival. Whether you are traveling with your own car or renting one, the car park provides a secure and hassle-free parking solution throughout your stay. Additionally, SpringHill Suites Long Island Brookhaven does not apply any charges for using the onsite car park. This means that guests can enjoy the convenience of parking their vehicles without any additional costs. Whether you plan to explore the charming towns and beaches of Long Island or venture into nearby New York City, having a car park onsite without any charges is a significant advantage for guests who prefer to travel by car. With its convenient transport facilities, including an onsite car park and no charges applied, SpringHill Suites Long Island Brookhaven ensures that guests have a seamless and stress-free experience during their stay. Whether you are embarking on a road trip or simply need a place to park your car while exploring the area, this hotel provides the perfect solution for your transportation needs.





    Indulge in Delicious Dining at SpringHill Suites Long Island Brookhaven

    At SpringHill Suites Long Island Brookhaven, you can experience a delightful culinary journey without even leaving the hotel. Start your day off right with a scrumptious breakfast buffet that offers a wide array of options to suit every palate. From freshly baked pastries to made-to-order omelets, there is something to satisfy every craving. Whether you prefer a hearty breakfast or a lighter fare, the breakfast buffet at SpringHill Suites Long Island Brookhaven has got you covered. After a day of exploring the vibrant city or attending business meetings, unwind and indulge in the hotel's on-site dining facilities. The hotel boasts a stylish and inviting restaurant where you can enjoy a delectable dinner in a relaxed atmosphere. Treat yourself to a mouthwatering selection of dishes expertly prepared by the talented chefs. From succulent steaks to flavorful seafood, the menu offers a variety of options to suit every taste. Pair your meal with a carefully curated wine or a refreshing cocktail from the extensive drink menu, and savor a truly memorable dining experience at SpringHill Suites Long Island Brookhaven.

    Spacious and Comfortable Rooms at SpringHill Suites Long Island Brookhaven

    Experience the utmost comfort and relaxation at SpringHill Suites Long Island Brookhaven with their spacious and well-appointed room offerings. Choose from the Studio, 1 King, Sofa bed or the Studio, 2 Queen, Sofa bed options, both designed to provide the perfect retreat after a long day of exploring North Bellport and its surroundings. Booking these rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make your reservation with just a few clicks. So why wait? Book your stay at SpringHill Suites Long Island Brookhaven on Agoda today and enjoy a comfortable and convenient stay at the best rates available.

    Discover the Charming North Bellport in North Bellport (NY), United States

    Nestled in the heart of Long Island, the quaint village of North Bellport offers a charming escape from the bustling city life. With its tree-lined streets, friendly community, and rich history, this hidden gem is the perfect destination for a peaceful getaway. One of the highlights of North Bellport is its proximity to the stunning beaches of Fire Island. Just a short drive away, visitors can soak up the sun, take a dip in the Atlantic Ocean, or explore the picturesque dunes. Nature lovers will also appreciate the nearby Wertheim National Wildlife Refuge, where they can spot a variety of bird species and enjoy scenic hiking trails. In addition to its natural beauty, North Bellport is home to a vibrant arts scene. The Bellport Arts Center showcases local talent through exhibitions, performances, and workshops, while the Gateway Playhouse offers Broadway-quality productions in a charming, intimate setting. History enthusiasts will also be delighted by the South Country Historical Society, which preserves and promotes the area's rich cultural heritage. Whether you're seeking relaxation, outdoor adventures, or cultural experiences, North Bellport has something for everyone. Escape to this idyllic village and discover the beauty and charm that await you.

    Convenient Transportation from Nearby Airports to SpringHill Suites Long Island Brookhaven

    Located in the charming town of North Bellport, SpringHill Suites Long Island Brookhaven offers a convenient and comfortable stay for travelers visiting the area. When it comes to getting to the hotel from the nearest airports, there are a few options to consider. If you are flying into John F. Kennedy International Airport (JFK), the most straightforward way to reach SpringHill Suites Long Island Brookhaven is by taking a taxi or rideshare service. The journey from JFK to the hotel typically takes around 45 minutes, depending on traffic conditions. Alternatively, you can also opt for public transportation by taking the AirTrain from JFK to Jamaica Station, and then transferring to the Long Island Rail Road (LIRR) to reach the Bellport station. From there, it's just a short taxi or rideshare ride to the hotel. For those arriving at LaGuardia Airport (LGA), taxis and rideshare services are readily available outside the terminals. The drive to SpringHill Suites Long Island Brookhaven from LGA usually takes around 1 hour, depending on traffic. If you prefer public transportation, you can take the Q70-SBS bus from the airport to the Roosevelt Ave/74th St subway station, and then transfer to the E train towards Jamaica Center. From Jamaica Center, you can catch the LIRR to Bellport station and then take a short taxi or rideshare to the hotel. No matter which airport you arrive at, SpringHill Suites Long Island Brookhaven offers a convenient and comfortable base for exploring the beautiful North Bellport area. With its spacious suites, modern amenities, and friendly staff, the hotel ensures a pleasant stay for both business and leisure travelers.

















    Affordable Luxury at SpringHill Suites Long Island Brookhaven

    Discover affordable luxury at SpringHill Suites Long Island Brookhaven, where you can experience a comfortable stay without breaking the bank. With an average room price of just $168, this hotel offers exceptional value for money in comparison to the average price of a hotel room in North Bellport (NY), which is also $168. At SpringHill Suites Long Island Brookhaven, you can enjoy all the comforts and amenities of a high-end hotel at a fraction of the cost. Each spacious suite is thoughtfully designed to provide a relaxing and inviting atmosphere, featuring plush bedding, a separate living area, and modern amenities such as a flat-screen TV and free Wi-Fi. The hotel also offers complimentary breakfast, allowing you to start your day off right without any additional expense. Whether you're visiting North Bellport for business or leisure, SpringHill Suites Long Island Brookhaven offers unbeatable value for money. Book your stay today and enjoy a luxurious experience without the hefty price tag.

    Great Staff and Convenient Location

    The customer reviews for SpringHill Suites Long Island Brookhaven are filled with praise for the hotel's exceptional staff and convenient location. Guests have raved about the above average breakfast offered at the hotel, highlighting the delicious options and variety available. The attentive and friendly staff have left a lasting impression on visitors, providing excellent service and ensuring a pleasant stay. Located on Long Island, this hotel offers easy access to nearby attractions and amenities, making it a convenient choice for travelers. Many guests have expressed their intention to return to this hotel if their future travels bring them to the area, a testament to the positive experiences they have had at SpringHill Suites Long Island Brookhaven.

    Exceptional Customer Ratings at SpringHill Suites Long Island Brookhaven

    SpringHill Suites Long Island Brookhaven in North Bellport (NY), United States, has received exceptional customer ratings, making it a top choice for travelers seeking comfort and convenience. With an overall rating of 8.5, guests have praised the hotel for its outstanding service and attention to detail. One of the standout features of this hotel is its excellent value for money, as reflected in its impressive rating of 8.3 for value. Guests have consistently mentioned how they feel they are getting a great deal for the price they pay, with spacious and well-appointed suites that offer a comfortable stay without breaking the bank. Furthermore, the facilities at SpringHill Suites Long Island Brookhaven have also received high praise, with a rating of 8.2. Guests have raved about the modern and stylish design of the hotel, as well as the range of amenities available. Whether it's the well-equipped fitness center, the refreshing indoor pool, or the inviting outdoor patio, guests have found plenty of options to relax and unwind during their stay. Cleanliness is another aspect that guests have commended, with a rating of 8.7. The hotel's housekeeping team ensures that every corner of the property is spotless, providing a hygienic and comfortable environment for guests to enjoy. While the location of the hotel received a slightly lower rating of 7.8, the exceptional staff performance more than makes up for it, with a rating of 8.8. Guests have consistently mentioned the friendly and attentive nature of the hotel staff, who go above and beyond to ensure a memorable stay for each guest. With such outstanding customer ratings, SpringHill Suites Long Island Brookhaven is a top choice for travelers seeking a comfortable and hassle-free stay in North Bellport (NY), United States. Whether you're traveling for business or leisure, this hotel is sure to exceed your expectations and provide a memorable experience.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.3

    Languages spoken
    • English
    • Spanish
    Accessibility
    • Access all room by interior corridor
    • Accessibility for all meeting spaces
    • Accessible entrance to all on-site swimming pool
    • Accessible registration desk
    • Accessible rooms have doors 32-inch wide opening
    • Accessible route to the registration desk
    • Accessible vanities in some rooms
    • Adjustable height hand-held shower wand some rooms
    • Alarm clock telephone ringers in some rooms
    • Audible alarms in all guest rooms and suites
    • Audible alarms in all public hallways
    • Bathtub grab bars in some rooms
    • Bathtub seat in some rooms
    • Close-caption TV
    • Deadbolts on all guest room and suites doors
    • Electronic room key
    • Elevator
    • Entirely Route to accessible guest rooms
    • Entrance to on-site business center
    • Entrance to on-site fitness center
    • Flashing door knockers in some rooms
    • Hearing accessible rooms some rooms
    • Lever handles on all guest room doors
    • Lowered deadbolts on some guest room doors
    • Lowered electrical outlets in some rooms
    • Lowered view ports in some guest room doors
    • Main entrance
    • Mobility accessibility in some rooms
    • Non-slip grab bars in some bathrooms
    • On-site accessible self parking
    • Parking spaces for cars self-parking facility
    • Roll-in shower in some rooms
    • Room windows that open
    • Safety chains and/or latches on all guest doors
    • Self-closing doors on all guest rooms and suites
    • Self-operating lift to all hotel swimming pools
    • Toilet seat at wheelchair height -- some rooms
    • TTY/TTD compatibilty in all rooms
    • Van parking self-parking facility
    • View ports in all guest room and suites doors
    • Visual alarms in all guest rooms and suites
    • Visual alarms in all public hallways
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Breakfast [free]
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Convenience store
    • Daily housekeeping
    • Dry cleaning
    • Facilities for disabled guests
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    • Playground
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Service animals are welcome
    • Smoke alarms
    Getting around
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [on-site]
    Available in all rooms
    • Air conditioning
    • Alarm clock
    • Blackout curtains
    • Carpeting
    • Closet
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Heating
    • iPod docking station
    • Ironing facilities
    • Linens
    • Microwave
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Shower
    • Sofa
    • Streaming service like Netflix
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • American
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

    Location

    2 Sawgrass Drive, North Bellport, North Bellport (NY), United States, 11713
    Excellent
    Location

    8

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-17 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    Getting around
    • Airport transfer fee0 USD
    The property
    • Number of rooms 128
    Parking
    • Daily parking fee10 USD

    Property announcements

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Reviews of SpringHill Suites Long Island Brookhaven from real guests

    8.5
    Excellent
    Service8.9
    Cleanliness8.8
    Value for money8.5
    Facilities8.3
    Location8.0
    High score for North Bellport (NY)
    Rating
    9+ Exceptional (2)
    8-9 Excellent (0)
    7-8 Very Good (0)
    6-7 Good (0)
    <6 Below Expectation (1)
    Guest Type
    Showing 3 verified guest comments
    9.6
    Exceptional
    Jennifer from United States
    Family with teens
    Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    Stayed 1 night in April 2023

    Very nice hotel”

    The kids slept through the breakfast but gonna try it tomorrow lol. The rooms ate nicely designed, the older kids love the free wifi and I enjoy the gym and the staff are so friendly and helpful. Great stay!

    Reviewed April 12, 2023
    2.0
    Peter from United States
    Couple
    Queen Studio with Sofa Bed
    Stayed 1 night in October 2019

    HORRIBLE STAFF AND ANT INFESTATION”

    My boyfriend and I recently stayed at this hotel two days ago and had the worst experience we’ve ever had with a hotel, not to mention the time before this we had an ant infestation! When we checked in two days ago the front desk agent informed us that we only needed to have a card on file for incidentals. However, when we woke up the next morning we were charged not only the incidentals but also the room charge. We booked through Agoda assuming it was paid for on their with our other card that we used. Because they charged the incidentals and the room fee, my credit card went over my limit. If I was told what was actually being charged to my card, this would have never happened. When we checked out, the front desk supervisor Justin dismissed my concerns and told me he would fix it “sometime later today” as if it wasn’t a priority for him. When I called Marriott to explain the issue they ended up transferring me back to Justin, who then dismissed my concerns again by saying it was a miscommunication “like if I told you it was sunny outside and you walk out and it’s raining.” A poor weather analogy does not fix my credit score. Melanie, the general manager, also provided absolutely zero support and even hung up on me when I tried to explain the situation to her. She did not care at all that we had an ant infestation either. Between the ill equipped and rude staff as well as their complete disconcern for the bug problem in our room, I’m disgusted by both of our experiences at this location. When presenting either of these problems the staff quite literally laughed in our faces, and failed to fix any concerns that we had. Don’t be fooled by the photos of a clean new property, as the management and bug infestations will make for a terrible experience with no resolution from management. So unless you want to wake up to hundreds of ants and deal with unprofessional and rude staff — Don’t stay here!

    Reviewed October 04, 2019
    10.0
    Exceptional
    John from United States
    Family with teens
    Queen Studio with Sofa Bed
    Stayed 1 night in September 2019

    Drive a little-save a bunch ”

    Located on Long Island this hotel is close to everything. I would stay here again if travel brings me this way. Had above average breakfast with a great staff. Thanks

    Reviewed October 02, 2019
    This is a popular property. Don't miss out!

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