St. James Hotel an Ascend Hotel Collection Member
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1 King Bed Non-Smoking - Guestroom St. James Hotel an Ascend Hotel Collection Member
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8.1
Excellent
/10
(16 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location
  • Jamie Hayes Gallery830 m
  • The National WWII Museum840 m
  • Jackson Square930 m
  • St Louis Cathedral950 m
  • French Quarter970 m
  • Garden District2.98 km
  • Royal Street3.07 km
  • Frenchmen Street4.07 km
  • Sydney & Walda Besthoff Sculpture Garden4.74 km
  • City Park5.63 km
  • Free Wi-Fi

    St. James Hotel an Ascend Hotel Collection Member

    330 Magazine Street, Central Business District, New Orleans (LA), United States, 70130 - See map
    "I've stayed in $1000 a night rooms that didn't have a staff as well trained and courteous as the staff at the St. James."
    Bryant - May 23, 2016
    Excellent service
    8.5 rating for service
    Excellent comfort
    8.0 room quality and comfort
    Very good cleanliness
    7.8 rating for cleanliness
    Very good facilities on premise
    7.3 facilities on premise
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    • Laundry service

    Value for money8.5
    Location rating9.4
    Nearest airportLakefront Airport (NEW)
    Distance to airport10.4 km

    Rooms available at St. James Hotel an Ascend Hotel Collection Member

    8.0
    Very good
    Room comfort & quality
    2 Queen Bed Non-Smoking
    2 Queen Bed Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    1 King Bed Suite Non-Smoking
    1 King Bed Suite Non-Smoking
    ...
    • Room size: 37 m²/398 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 Queen Bed Non-Smoking
    1 Queen Bed Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    1 King Bed Non-Smoking
    1 King Bed Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Accessible 1 King Bed Non-Smoking
    Accessible 1 King Bed Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Suite Non-Smoking
    King Suite Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Queen Non-Smoking
    Queen Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Queen Double Non-Smoking
    Queen Double Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Double Classic Two Queen Beds
    Double Classic Two Queen Beds
    ...
    • Room size: 37 m²/398 ft²
    Enter dates to see prices
    2 Queen Beds Non-Smoking
    2 Queen Beds Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 2 queen beds
    Enter dates to see prices
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    More about St. James Hotel an Ascend Hotel Collection Member

    More about St. James Hotel an Ascend Hotel Collection Member

    7.2
    Very good

    "Nice staff"

    Tiago

    |

    June 27, 2016

    An overview

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    Most talked about facilities

    Breakfast
    Housekeeping

    What they offer

    9.6
    Exceptional

    "Great hotel."

    Ronald

    |

    April 17, 2016

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Chophouse New Orleans
    Cuisine:Steakhouse
    Bon Ton Café
    Cuisine:Cajun/Creole

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of St. James Hotel an Ascend Hotel Collection Member from real guests

    Overall rating
    8.0
    Excellent
    From 622 reviews
    Provided by verified guests of
    Agoda Reviews (16)Booking.com Reviews (605)
    Rating via Agoda8.1
    /
    10
    Excellent
    Cleanliness7.8
    Facilities7.3
    Location9.4
    Room comfort and quality8.0
    Service8.5
    Value for money8.5
    High score for New Orleans (LA)
    Rating
    9+ Exceptional (4)
    8-9 Excellent (1)
    7-8 Very Good (5)
    6-7 Good (2)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (7)
    Jun - Aug (2)
    Sep - Nov (0)
    Dec - Feb (4)
    All guests (16)
    All room types
    All languages
    Showing 13 verified guest comments
    6.8
    Good
    david from Australia
    Couple
    Accessible 1 King Bed Non-Smoking
    Stayed 4 nights in December 2017

    A nice place, good rate and location ”

    Hotel room was nice, the front staff were nice - where things fell apart was the breakfasts - for 3 nights the maid never left the breakfast order form and so I would have to ring to get the form - and then every morning they got half the order wrong - and this happened 4 times - day 1 no knife with 4 croissants, day 2 no coffee, day 3 no tea and it was brought at 7:10am instead of 9:30, day 4 no orange juice, no tea - so nice place but the breakfast part was an ongoing pain

    Reviewed December 07, 2017
    8.0
    Excellent
    Samnang from United States
    Family with young children
    2 Queen Bed Non-Smoking
    Stayed 1 night in June 2016

    Staff”

    Just want to give a great mention to the front desk staff. They were really nice and informative.

    Reviewed March 03, 2017
    7.2
    Very good
    Tiago from Brazil
    Business traveler
    Accessible 1 King Bed Non-Smoking
    Stayed 2 nights in June 2016

    Good place !!!!”

    Nice big room with lots of character. Nice staff

    Reviewed June 27, 2016
    10.0
    Exceptional
    Bryant from United States
    Couple
    2 Queen Bed Non-Smoking
    Stayed 2 nights in May 2016

    NOLA ”

    4 minute walk from bourbon st. $300 less per night and way nicer. I've stayed in $1000 a night rooms that didn't have a staff as well trained and courteous as the staff at the St. James. Close to everything.

    Reviewed May 23, 2016
    9.6
    Exceptional
    Ronald from United States
    Couple
    1 King Bed Non-Smoking
    Stayed 5 nights in April 2016

    St James Stay”

    Great hotel. Location is great for walking and site seeing. Staff was more than accommodating, friendly and very helpful. We have stayed at the St. James before and will do so again when in New Orleans.

    Reviewed April 17, 2016
    10.0
    Exceptional
    Sandra from United States
    Couple
    2 Queen Bed Non-Smoking
    Stayed 2 nights in March 2016

    Amazing hotel and great location ”

    Great staff, the hotel is next to canal street and walking distance to all of new orleans history.

    Reviewed March 14, 2016
    6.0
    Rahayu from Singapore
    Business traveler
    1 King Bed Non-Smoking
    Stayed 5 nights in May 2015

    Great location but cleanliness can be improved”

    Good location, friendly and helpful staff.

    Location was good. Staff members were friendly and helpful. Need to improve on cleanliness. Sheets and towels were stained.

    Reviewed June 04, 2015
    9.3
    Exceptional
    David from Australia
    Couple
    1 King Bed Non-Smoking
    Stayed 3 nights in May 2015

    Location, location, location!”

    Location adjacent to the French Quarter of New Orleans, quality of the room, style of the building

    The St James Hotel was an excellent way for an older couple to relax into the New Orleans style of life for the first time. It has intimate and laid-back old-world style, was very comfortable and very well appointed, and most importantly for us was only two short blocks away from Canal Street and plunging into the French Quarter at Decatur Street. Our room was clean and the bed was very comfortable, a big plus point from my wife. The staff were helpfulness itself, and the two relaxing areas on the ground floor, one with a small plunge-pool, were delightful oases. The only drawbacks for us were minor, and in no way detract from this review: The renovations by the front desk meant there was no in-house breakfast facilities except for to-the-door delivery of a very basic continental. This was easily compensated by the bright and breezy Ruby Slipper a block away, and down-home Mothers in the other direction. The attached restaurant, Chophouse, was very popular and we were served excellent meals by very attentive staff. But it was an exceptionally reverberant location for a fine-dining, and we could barely hear ourselves over the noisy hubbub. Summary: When we return to New Orleans, and we will, the St James will be our hotel of choice.

    Reviewed May 24, 2015
    9.0
    Exceptional
    Beulah from United States
    Couple
    1 King Bed Non-Smoking
    Stayed 2 nights in February 2015

    Can't get better staff than Michaele”

    staff friendliness, location and comfort

    Michaele was an exceptional concierge and staff member, she should get a raise for her ability to handle a busy hotel one handedly, her friendliness and helpfulness on directions, things to see and places to eat. She was working each day we were there and we were so happy to see her smiling and beautiful face when we entered as we knew she would be able to help us with our questions or queries about anything. The day staff was ok but not as helpful as Michaele (sorry if I am spelling that wrong). The beds were comfortable and clean, the croissants and coffee in the am were wonderful and the location was the best you could ask for and quiet. I would stay here again. Deb Soehner

    Reviewed February 08, 2015
    8.0
    Excellent
    Julia from Malaysia
    Couple
    Stayed 3 nights in May 2013

    Conveniently located, close to the French Quarters”

    Location, close to French Quarters
    Reviewed May 15, 2013
    7.7
    Very good
    Laura from Australia
    Solo traveler
    Stayed 4 nights in March 2011

    Charming atmosphere ”

    Old-fashioned atmosphere, friendly staff

    I really enjoyed staying here, and the place has a real charm about it that other big hotels lack. My only real complaints were that the room wasn't super-clean - it was fine, but could have been a little cleaner (tabletops wiped, a little less dust) and that the wireless internet was out all week...I could use the internet across the road for free, but it wasn't as convenient as having it in my room. But these were pretty minor quibbles, and for the price and the location I'd still definitely recommend this hotel.

    Reviewed March 23, 2011
    7.7
    Very good
    Celene from United States
    Group
    Stayed 1 night in February 2009

    St. James”

    -close to French Quarter/Bourbon Street -good deal found online
    -neighborhood can be a bit iffy at night -even the concierge said it looked better during the night than day -$2.95 daily charges for the safe

    We checked in the first night past midnight and were told there was only one room available - a smoking suite. We took it and it didn't smell bad at all. The next night (and the night after) we moved because our friend came to stay with us and she booked a package through Expedia. It was a pleasant place to be for the weekend before Mardi Gras.

    Reviewed February 25, 2009
    7.0
    Very good
    pattaraporn from Thailand
    Business traveler
    Stayed 1 night in December 2012

    ทำเลดีมากๆ”

    ที่ตั้งของโรงแรม

    โรงแรมอยู่ใกล้แหล่งท่องเที่ยวมากๆ ห้องสะอาด เตียงนอนนอนสบายมากๆ แต่ห้องมีขนาดเล็ก อุปกรณ์ไฟฟ้าในห้องชำรุด ไม่มีน้ำดื่มบริการภายในห้อง ไม่มีอาหารเช้าและที่จอดรถ ไม่มี heater ในห้องน้ำ อาบน้ำแล้วหนาวมากๆ

    Reviewed December 23, 2012
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    St. James Hotel an Ascend Hotel Collection Member
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    • Exceptional location
    • Jamie Hayes Gallery
    • New Orleans Amtrak is within 1.12 km