St. Louis Union Station Hotel, Curio Collection by Hilton

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1820 Market St, Saint Louis Downtown, St. Louis (MO), United States, 63103-2260

Highlights

100 meters to public transportation

Free airport transfer

720 meters to City Museum

Free Wi-Fi in all rooms!

Daily housekeeping

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurant

Bar

Mini golf course

About us

Make your best journey to St. Louis (MO) with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Saint Louis Downtown part of St. Louis (MO), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Gateway Arch. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

This property is in high demand!

12 travelers have booked today.

Location 8.4
Facilities 7.9
Cleanliness 7.5
Service 7.5

Based on 2,667 verified reviews

Location

8.4

Facilities

7.9

Cleanliness

7.5

Service

7.5

Value for money

7.0

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Nearest transportation options

Union Station is within 0.1 km

St. Louis Amtrak Train Station is within 0.55 km

See map

8.4Excellent

Location rating score

Excellent location - 470 meters from city center
Popular landmarks
City Museum
730 m
Busch Stadium
1.3 km
The Gateway Arch
1.9 km
Cathedral Basilica of Saint Louis
4.4 km
Missouri Botanical Garden
4.8 km
Closest landmarks
St. Louis Union Station
50 m
Milles Fountain
80 m
Union Station
100 m
18th & Chestnut Garage
190 m
Robert E. Lee Hotel
210 m

Good to know

Value for money7.0
Distance to city center1.3 km
Location rating8.4
Nearest airportLambert-St. Louis International Airport (STL)
Distance to airport18.7 km

Rooms available at St. Louis Union Station Hotel, Curio Collection by Hilton

1 King Executive Courtyard View
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  • Room size: 35 m²/377 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
2 Queen Deluxe Courtyard View
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  • Room size: 35 m²/377 ft²
  • Courtyard view
  • 2 queen beds
Enter dates to see prices
Grand Hall 1 King Luxury Junior Suite
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  • Room size: 35 m²/377 ft²
  • 1 king bed and 1 sofa bed
  • 1 king bed and 1 sofa bed
Enter dates to see prices
2 Queen Executive Courtyard View
...
  • Room size: 35 m²/377 ft²
  • Courtyard view
  • 2 queen beds
Enter dates to see prices
Grand Hall Luxury 1 King
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  • Room size: 35 m²/377 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Grand Hall 1 King Luxury Mobil Access W/tub
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  • Room size: 35 m²/377 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Grand Hall 1 King Luxury Fountain View
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  • Room size: 35 m²/377 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Grand Hall 1 King Pegram Luxury Suite
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  • Room size: 35 m²/377 ft²
  • 1 king bed and 1 sofa bed
  • 1 king bed and 1 sofa bed
Enter dates to see prices
1 King Deluxe Courtyard View
...
  • Room size: 35 m²/377 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Yes! St. Louis Union Station Hotel, Curio Collection by Hilton offers fitness center that is suitably located on site, catering to your active needs to remain in shape while on holiday retreat. For more details, please contact the property for more information.

While staying at St. Louis Union Station Hotel, Curio Collection by Hilton, jump start your vacation by visiting the closest attractions that are within close proximity to the property which include St. Louis Union Station, Milles Fountain, and Robert E. Lee Hotel.

St. Louis Union Station Hotel, Curio Collection by Hilton's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at St. Louis Union Station Hotel, Curio Collection by Hilton had an average nightly stay of 2 nights at this property.

The average room rate for St. Louis Union Station Hotel, Curio Collection by Hilton in the past month is 276.49 USD, compared to city's average of 167.49 USD.

Past local travelers that have stayed at this property have given St. Louis Union Station Hotel, Curio Collection by Hilton an average rating of 10.0. You can look up on more descriptive customer evaluations, and comments for this property down in the review section.

Check-in is from 04:00 pm, and check-out is until 11:00 am. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

The closest airport to St. Louis Union Station Hotel, Curio Collection by Hilton is Lambert-St. Louis International Airport, 19.0 km away.

More about St. Louis Union Station Hotel, Curio Collection by Hilton

More about St. Louis Union Station Hotel, Curio Collection by Hilton

Experience Historic Charm at St. Louis Union Station Hotel, Curio Collection by Hilton

Nestled just 1.3 kilometers from the vibrant heart of downtown St. Louis, the St. Louis Union Station Hotel, Curio Collection by Hilton, offers a perfect blend of historic grandeur and modern comfort. Originally built in 1894, this iconic hotel has been beautifully renovated in 2018, preserving its rich architectural heritage while providing contemporary amenities for a memorable stay. Guests can enjoy the elegant ambiance of a bygone era combined with the convenience of today’s hospitality standards.

Entertainment Facilities at St. Louis Union Station Hotel, Curio Collection by Hilton

Discover a vibrant atmosphere at the St. Louis Union Station Hotel, Curio Collection by Hilton, where entertainment is at the heart of your stay. Unwind and socialize at the stylish bar, a perfect spot to enjoy expertly crafted cocktails in a lively yet sophisticated setting. Whether you're winding down after a day of exploring or kicking off an evening out, the bar offers a warm and inviting ambiance to relax and connect. For those seeking some fun and friendly competition, the hotel features a well-equipped games room. This lively space provides a variety of entertainment options, making it an ideal place to gather with friends or family. Whether you're playing classic arcade games or engaging in other recreational activities, the games room adds an extra layer of enjoyment to your stay, ensuring memorable moments and endless entertainment.

Unwind and Stay Active at St. Louis Union Station Hotel’s Sports Facilities

Discover a perfect blend of relaxation and fitness at the St. Louis Union Station Hotel, Curio Collection by Hilton. Guests can maintain their active lifestyle at the state-of-the-art fitness center, equipped with modern exercise machines and free weights to help you stay energized during your stay. Whether you're an avid gym-goer or just looking to stretch your legs, the fitness area offers a welcoming environment to work out and boost your well-being. After a productive workout or a busy day exploring the city, unwind by taking a refreshing dip in the outdoor pool. Surrounded by a scenic setting, the pool provides a tranquil oasis where you can relax and soak up the sun. It’s the perfect spot to cool off, unwind, and enjoy some leisure time in comfort and style.

Exceptional Convenience Facilities at St. Louis Union Station Hotel, Curio Collection by Hilton

Experience seamless comfort and security during your stay at St. Louis Union Station Hotel, Curio Collection by Hilton, thanks to a range of thoughtful convenience facilities. Guests can enjoy the ease of free Wi-Fi across all rooms and public areas, ensuring you stay connected whether you're working or relaxing. For added peace of mind, safety deposit boxes are available to safeguard your valuables, and luggage storage services make it simple to explore the city without worry. Enhance your stay with exclusive access to the executive lounge, offering a quiet space to unwind or conduct informal meetings. Daily housekeeping ensures your room remains pristine, while convenient amenities such as laundry services and a concierge desk provide personalized assistance to cater to your needs. Whether you're here for business or leisure, these facilities are designed to make your visit effortless and enjoyable.

Convenient Valet Parking at St. Louis Union Station Hotel

Experience effortless arrival and departure with the hotel's premium valet parking service, designed to provide guests with maximum convenience and peace of mind. Whether you're arriving by car after a long journey or heading out for a night on the town, the dedicated valet team ensures your vehicle is handled with care and efficiency. This seamless service allows you to focus on enjoying your stay without the stress of finding parking or navigating busy streets.

Comfort and Convenience in Every Room at St. Louis Union Station Hotel

Experience a blend of comfort and modern amenities in the thoughtfully appointed rooms of the St. Louis Union Station Hotel, Curio Collection by Hilton. Each room is equipped with air conditioning to ensure a pleasant climate, along with blackout curtains that provide a restful night’s sleep. Stay entertained with a television featuring satellite or cable channels, and enjoy the convenience of a daily newspaper delivered to your door. For your personal grooming needs, a hair dryer and quality toiletries are readily available, while complimentary tea offers a relaxing touch during your stay. Guests can also take advantage of in-room facilities designed for comfort and practicality, including a coffee/tea maker and a refrigerator for your convenience. Whether you're starting your day with a warm cup of tea or keeping your snacks fresh, these amenities make your stay seamless. The combination of these facilities ensures that every guest enjoys a cozy, convenient, and enjoyable experience in the heart of St. Louis.

Exquisite Dining Experience at St. Louis Union Station Hotel

At the St. Louis Union Station Hotel, Curio Collection by Hilton, guests are treated to a delightful culinary journey within a charming and historic setting. The hotel features an elegant restaurant that offers a diverse menu of delicious dishes, crafted to satisfy a variety of tastes and preferences. Whether you're seeking a hearty breakfast to start your day or a refined dinner after exploring the city, the restaurant provides a welcoming atmosphere complemented by attentive service. In addition to its exceptional dining options, the hotel ensures a comfortable stay with daily housekeeping, maintaining a pristine and inviting environment for all guests. The combination of flavorful cuisine and meticulous cleanliness creates a perfect blend of hospitality and comfort, making your visit to St. Louis truly memorable.

Luxurious and Diverse Room Options at St. Louis Union Station Hotel, Curio Collection by Hilton

Discover a wide array of thoughtfully designed rooms at the St. Louis Union Station Hotel, Curio Collection by Hilton, each tailored to meet your comfort and style preferences. From the cozy 35-square-meter rooms featuring a King Bed or Two Queen Beds to the expansive 80-square-meter Presidential Suite with a King Bed and additional space, guests can choose accommodations that perfectly suit their needs. For those seeking a touch of elegance, the Grand Hall Luxury Suites and Historic Governor Suites offer exquisite settings with luxurious touches, while accessible options such as Mobil/Heard Accessible rooms ensure a comfortable stay for all guests. Booking your stay through Agoda guarantees you the best prices available, along with a seamless, hassle-free experience. With easy-to-navigate booking processes and exclusive deals, Agoda helps you secure your preferred room type quickly and confidently. Whether you're traveling for business or leisure, choosing the ideal room at this iconic hotel has never been easier or more affordable.

Discover the Vibrant Heart of Saint Louis Downtown

Nestled in the bustling core of St. Louis, Downtown offers a dynamic blend of history, culture, and modern attractions. Stroll along the lively streets lined with historic architecture, trendy shops, and diverse dining options that showcase the city’s rich culinary scene. The area is home to iconic landmarks such as the Gateway Arch, where visitors can take in breathtaking views of the Mississippi River and the city skyline from its observation deck. Downtown St. Louis also boasts a vibrant arts and entertainment scene, with theaters, galleries, and live music venues that keep the city buzzing day and night. The nearby Busch Stadium and Enterprise Center host thrilling sports events and concerts, making this area a hub of activity and excitement. Whether you're exploring historic sites, enjoying world-class dining, or immersing yourself in local culture, Downtown St. Louis offers an unforgettable experience just steps away from your stay at the St. Louis Union Station Hotel.

Easy Transit from St. Louis Lambert International Airport to St. Louis Union Station Hotel, Curio Collection by Hilton

Traveling from St. Louis Lambert International Airport to the St. Louis Union Station Hotel, Curio Collection by Hilton is both convenient and straightforward. Located just about 20 minutes away by car, guests can opt for a quick taxi or ride-sharing service such as Uber or Lyft, which provides a direct and hassle-free transfer right to the hotel’s doorstep. For those preferring public transportation, the MetroLink light rail offers an economical and efficient option. Simply catch the MetroLink from the airport’s station on the Red Line, heading toward Lambert Airport Terminal, and then transfer at the Forest Park-DeBaliviere station to the Blue Line. Disembark at the Union Station stop, which is within walking distance of the hotel, making your journey seamless and stress-free.

Discover Iconic Landmarks Near St. Louis Union Station Hotel

Nestled in the heart of St. Louis, the St. Louis Union Station Hotel, Curio Collection by Hilton offers guests unparalleled access to some of the city's most renowned attractions. Just a short distance away, the majestic Gateway Arch stands as an iconic symbol of the city’s history and resilience, offering breathtaking views from its observation deck. Nature lovers will appreciate the nearby Missouri Botanical Garden and Forest Park, which provide serene escapes and lush landscapes perfect for leisurely strolls or family outings. For those interested in culture and entertainment, the City Museum and Saint Louis Art Museum are within easy reach, offering captivating exhibits and interactive experiences that showcase the city’s vibrant arts scene. Sports fans can catch a game at Busch Stadium, home to the St. Louis Cardinals, while families can explore the fascinating exhibits at the Saint Louis Science Center or enjoy the whimsical attractions at the Old Courthouse & Museum. With such a diverse array of landmarks nearby, your stay at this historic hotel promises an enriching and memorable experience in the heart of St. Louis.

Convenient Public Transport Options Around St. Louis Union Station Hotel, Curio Collection by Hilton

Nestled in the heart of St. Louis, the Union Station Hotel offers unparalleled access to a variety of public transportation options that make exploring the city effortless. Just steps away is the iconic St. Louis Amtrak Train Station, providing seamless rail connections for travelers arriving from or heading to other major cities across the country. Nearby, the historic Union Station itself serves as a hub for local transit, connecting guests to various parts of the city with ease. For those looking to explore beyond the city center, the River's Edge Station and Red Rocks Station offer convenient options for commuter transit and regional travel. The Civic Center station further enhances connectivity, making it simple to reach cultural attractions, entertainment venues, and business districts. Additionally, the Greyhound Bus Terminal nearby provides long-distance bus services, ensuring guests have flexible and accessible transportation choices during their stay. Whether arriving by train, bus, or local transit, guests at the hotel are perfectly positioned to discover all that St. Louis has to offer.

Culinary Delights Near St. Louis Union Station Hotel

Just steps from the hotel, food enthusiasts can indulge in a diverse array of dining options that showcase the vibrant flavors of St. Louis. For seafood lovers, the Broadway Oyster Bar offers a fresh and lively atmosphere with a variety of oysters and seafood dishes. Sweet-tooth visitors will enjoy the nostalgic charm of Crown Candy Kitchen, famous for its decadent sundaes and classic candies. Meat aficionados can savor premium steaks at Best Steak House or enjoy gourmet burgers and locally sourced ingredients at Bailey's Range. For an elevated dining experience, Three Sixty provides panoramic city views alongside contemporary cuisine. Italian favorites await at Charlie Gitto's, renowned for its authentic flavors and warm ambiance. Casual diners can visit City Diner or Courtesy Diner for comfort food classics, while Joey B's on the Hill offers hearty Italian-American dishes in a cozy setting. Sushi enthusiasts will appreciate Sushi Ai’s fresh and expertly crafted rolls, offering a taste of Japan right in the heart of St. Louis.

Nearby Shopping and Cultural Landmarks

Just steps from the hotel, explore the vibrant Cherokee Antique Row, a haven for vintage and antique treasures. The nearby Art and Entertainment District Grand Center offers a mix of galleries, theaters, and creative spaces that inspire and entertain. For sweet indulgences, visit Bissinger's Handcrafted Chocolatier for artisanal chocolates, or browse the unique finds at Di Gregorio Market and Gringo Jones Imports. Art lovers will appreciate the Bruno David Gallery and Forrrest Gallery, showcasing contemporary works, while book enthusiasts can delve into a world of literary gems at Left Bank Books. Additionally, the historic St. Louis Union Station itself offers a variety of shopping options, making this area a perfect destination for those seeking a blend of culture, art, and retail therapy.

Luxury Stay at St. Louis Union Station Hotel: A Premium Experience Compared to City Averages

St. Louis Union Station Hotel, Curio Collection by Hilton, offers an upscale lodging experience with room rates typically ranging from $251 to $300 per night. This price point reflects the hotel's historic charm, luxurious amenities, and prime location within the city, making it an ideal choice for travelers seeking a premium stay. While this rate is higher than the average hotel room in St. Louis, which falls between $151 and $200, guests are assured of exceptional service and a distinctive ambiance that justifies the investment. Compared to the general hotel market in St. Louis, the Union Station Hotel stands out as a more luxurious option, catering to those who desire a blend of historic elegance and modern comfort. For travelers who prioritize a memorable experience and top-tier amenities, the slightly elevated price is a worthwhile consideration. Whether for a romantic getaway, a special celebration, or a business trip, staying at this iconic hotel promises a level of sophistication and comfort that surpasses the standard city accommodations.

Exceptional Stay at St. Louis Union Station Hotel, Curio Collection by Hilton

Guests consistently praise the St. Louis Union Station Hotel for its friendly and helpful staff, creating a welcoming atmosphere from the moment of arrival. The hotel boasts spotless, spacious rooms with large bathrooms, ensuring a comfortable and relaxing stay. Visitors love the unique features, such as the mesmerizing light show in the lobby and the variety of entertainment options suitable for both kids and adults, making it an ideal destination for families and couples alike. Dining experiences at Station Grill receive high marks for their delicious food and professional service, contributing to the overall positive impression. The hotel’s location offers convenient parking and easy access to numerous attractions, making it perfect for those with a car looking to explore the city’s rich history and vibrant scene. With super soft beds and a host of fun amenities, this historic hotel provides a memorable stay filled with comfort, entertainment, and charm.

Exceptional Comfort and Prime Location at St. Louis Union Station Hotel

Nestled within the historic charm of St. Louis, the Union Station Hotel, Curio Collection by Hilton offers guests an inviting blend of elegance and convenience. With an impressive overall rating of 8.0, visitors consistently praise the hotel for its superb facilities and strategic location, making it an ideal choice for both leisure and business travelers. The hotel’s prime setting allows easy access to the city's main attractions, ensuring memorable experiences right outside the doorstep. Guests also appreciate the attentive staff and the well-maintained environment, which contribute to a welcoming and comfortable stay. The hotel’s thoughtful amenities and charming historic ambiance create a unique atmosphere that sets it apart from other accommodations in the area. Whether exploring the vibrant city or relaxing in style, visitors find this hotel to be a remarkable base for their St. Louis adventures.

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Amenities and facilities

Very good7.9

Facilities

Languages spoken
  • English
Accessibility
  • Elevator
  • Facilities for disabled guests
  • Parking spaces for cars self-parking facility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Mini golf course
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Pet-sitting services
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Ironing facilities
  • Non-smoking
  • Refrigerator
  • Telephone
  • Toiletries
  • TV [flat screen]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Grand Hall
  • Cuisine: American
  • Menu: Buffet
Grand Hall Market - Starbucks
  • Cuisine: American
  • Menu: Buffet
Station Grille
  • Cuisine: American
  • Menu: Buffet, A-la-carte

Location

1820 Market St, Saint Louis Downtown, St. Louis (MO), United States, 63103-2260

Excellent8.4

Location

Airports
  • Lambert-St. Louis International Airport (STL)
    18.7 km
  • MidAmerica St. Louis Airport (BLV)
    35.2 km
Public transportation
  • Union Station
    100 m
  • St. Louis Amtrak Train Station
    550 m
Hospital or clinic
  • Coleman Dental
    1.1 km
Shopping
  • Soulard Farmers Market
    2.1 km
Convenience store
  • 7 Eleven
    260 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • City Museum
    730 m
  • Busch Stadium
    1.3 km
  • The Gateway Arch
    1.9 km
  • Cathedral Basilica of Saint Louis
    4.4 km
  • Missouri Botanical Garden
    4.8 km
  • Saint Louis Science Center
    5.5 km
  • St. Louis Zoo
    7.3 km
  • Saint Louis Art Museum
    7.6 km
  • Forest Park
    8.0 km
  • Grant's Farm
    15.0 km
Nearby landmarks
  • St. Louis Union Station
    50 m
  • Milles Fountain
    80 m
  • Union Station
    100 m
  • 18th & Chestnut Garage
    190 m
  • Robert E. Lee Hotel
    210 m
  • Centenary United Methodist Church
    330 m
  • Stifel Theatre
    500 m
  • Peabody Opera House
    510 m
  • Eternal Flame Park
    520 m
  • Campbell House Museum
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
  • Reception open until00:00
Getting around
  • Distance from city center1.3 km
  • Airport transfer fee0 USD
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)15 USD
The property
  • Year property opened1894
  • Number of floors6
  • Most recent renovation2018
  • Non-smoking rooms/floorsyes
  • Number of restaurants0
  • Number of bars/lounges0

Reviews of St. Louis Union Station Hotel, Curio Collection by Hilton from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.7
  • Location score 8.4 out of 10 and is a high score in St. Louis (MO)
    Location8.4
  • Facilities score 7.9 out of 10 and is a high score in St. Louis (MO)
    Facilities7.9
  • Cleanliness score 7.5 out of 10 and is a high score in St. Louis (MO)
    Cleanliness7.5
  • Service score 7.5 out of 10 and is a high score in St. Louis (MO)
    Service7.5
  • Value for money score 7 out of 10 and is a high score in St. Louis (MO)
    Value for money7.0
High score for St. Louis (MO)

Rating

9+ Exceptional (6)
8-9 Excellent (4)
7-8 Very Good (7)
6-7 Good (4)
<6 Below Expectation (7)

Review summary

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With its excellent and friendly staff, this hotel has won the hearts of its guests. The best location in the heart of the city makes it easy for guests to explore the nearby aquarium and museums. The spacious and clean rooms are equipped with good quality amenities. The hotel offers many activities and services nearby, including easy access to transportation.

Few guests mentioned uncleanliness in rooms with dirty surfaces and litter. Some reported slow and disorganized valet parking resulting in longer waiting times.

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Showing 28 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Luis from United States
    Family with young children
    2 Qn Mobility/hearingaccess Roll In Shower
    Stayed 2 nights in March 2024

    “Staying at Union Station!”

    We had an amazing weekend!! The location was great, there is plants to do at Union Station itself and it pretty closed to much more in downtown St Louis. Our room was fine but they could be better cleaning, there were left behind prescription pills near the night stand, we had to move the bed a bit to get something that fell back and it was pretty gross back there. On surface level it was clean, the bathroom was clean and the sheets looked good.

    Reviewed March 31, 2024
  2. 6.4
    Good
    Nicole from United States
    Family with young children
    2 Queen Beds Deluxe
    Stayed 3 nights in August 2022

    “Not worth the price”

    For the price of this hotel, it wasn’t worth it. This hotel is in a great location- there’s a lot to do in the area, and the lobby is really cool. It is hotel itself is huge, and parking (which is a separate fee) isn’t close to the entrance, so you have to haul your luggage far. There is one main set of elevators, and it’s a long walk to the rooms. Our key cards didn’t work at first, so we had a long walk back to get new cards. When we finally got into the room, there were Doritos in the middle of the floor and between the beds. There was also coffee residue in the sink, dust covering every surface, and a pencil and pretzel on the floor. We ended up getting a new room, which was somewhat cleaner- this one had a plastic lid on the floor and hair in the shower. I asked for housekeeping to come clean, and I was told they needed 24 hours notice. We got the manager involved at this point, and he attempted to make it right. We ended up in a third room, and this one only had a little hair in the shower. Overall, the cleanliness of the rooms was not great- I’m guessing housekeeping is short-staffed. The location and building itself were awesome, but with parking and breakfast being extra, in addition to the already high price of the room, I would choose to stay somewhere else next time.

    Reviewed August 19, 2022
  3. 4.4
    Becky from United States
    Family with young children
    2 Queen Beds Deluxe
    Stayed 1 night in June 2022

    “Worst hotel experience I’ve had in a while ”

    We found articles of clothing in our bed. Our bathroom Floors were dirty. Customer service was impossible. Valet was incredibly unprofessional. Trashcans were overflowing throughout the hotel. Told them about shattered glass in the floor of one of the main areas but it was still there the next day. Was really so excited to stay here and it was just overall an unpleasant experience.

    Reviewed June 26, 2022
  4. 7.6
    Very good
    Henry from United States
    Family with young children
    2 Queen Deluxe Courtyard View
    Stayed 2 nights in May 2022

    “Parking is not free”

    I was not told about any free parking, cost me $30 a day not exactly sure what I'm paying for, since I had issues with a key fob in my battery went dead, causing my alarm to go off four times on my car, and no one ever came to inspect. I guess the only reason they have security is to make sure people pay when they go out. Other than that the hotel and surrounding areas are pretty, and clean. Everything that we were planning to go to was nearby, or at the hotel itself. Was kind of disappointed that the train that they had on display was not viewable for hotel guest, since there are posters, and pictures of the train all over the inside of the room made me think that they would. Other than that I enjoyed my stay.

    Reviewed May 31, 2022
  5. 10.0
    Exceptional
    Tayna from United States
    Group
    1 King Bed Deluxe
    Stayed 1 night in May 2022

    “Excellent Service”

    Stayed here for the Kenny Chesney concert. Way above my expectations! Staff was amazing, room was fresh/comfortable/clean. Highly recommend

    Reviewed May 10, 2022
Changed to review page 1

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