Star Hotel
Blk. 14 Lot 6, Mabini Street Corner Voyager, Brgy. 9-A, Davao City, Poblacion, Davao City, Philippines, 8000 - See map
Conveniently situated in the Poblacion part of Davao City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Davao Crocodile Park. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities
Front desk [24-hour]
Airport transfer
Restaurants
Room service [24-hour]
Bar
Wi-Fi in public areas
Family room
Taxi service
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Perfect Location and Accomodating Staff”
The hotel located in the city center and lots of public transport, nearby restaurants, bars etc. The hotel staff are nice and friendly. Breakfast is superb.
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Hi, Rey! Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Alex
Great Location and Accomodating Staff”
Easy access to different restaurant and malls. The staff are very accomodating.
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Hi, Rey! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, James!
Good experience”
The pm shift guard was just playing with his phone when we were checking out. But nevertheless it was a good stay. Hotel staff were accomodating. Room was great Location is also near at malls.
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Hi, Roy! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Marie!
Good”
You should inform your guests before booking that you require travel authlrity and QR code before you accept guests
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Thanks for sharing your valuable feedback, Mel! We will surely work on this to enhance your experience in the future. Regards, Alex
Affordable and location is great.”
I rented 4 family rooms for 2 nights, Christmas eve and Christmas Day. Compared to other hotels which offers family rooms in Davao City for those 2 nights, Star Hotel is affordable. Location is great. I would recommend this place to my friends. Staff in the Front desk are nice. Housekeeping people are awesome. It was a really good stay.
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Good hotel ”
Pros - Clean hotel. Location is great. Accomodating and friendly staff Room rate is okay as long as u book early Cons - Breakfast is okay as long as u take yours at 6.30 cuz the food gets very cold much later since their food containers do not have heaters underneath. Clean hotel but 3 small cockroaches were sited during my stay. This can easily be reollved with insecticides. Facilities - small lobby, dining area.
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Could be better”
Upon entering, there is no front desk officer. After a while, the front desk lady just casually walks towards the back of the desk from the lobby like she is walking in the park and not even saying a welcome to the guests. Also kind of snarky towards the security guard over such a small thing as a "pen" that he wants to borrow, and telling the guard to buy his own pen. By the way, the pen that was supposed to be borrowed by the guard was for us to use to fill up the guest record. Ugh, even if she's that way, at least there should still be some manners and decorum but none came from her. She gave us a wifi password that won't make our laptop nor phone connect to the wifi until the end of our stay. The television cable is not working well not to mention the fact that the channels are basic. Also, the bed covers are white on the surface until you pull the covers over the light and see the "hidden treasures" or blots through it. This is what I cannot forget the most. The room is spacious though, the exterior and interior of the entire building look good and the hot shower works well too! The problem however is the service and the cleanliness. I hope for more from the service and cleanliness of this hotel since the hotel itself has potential.
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Sorry for the inconvenience, Cael! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, James!
Good”
overall stay is good. but no internet connection, no hot water.. i booked double bed but on the day they are full booked thats why they upgraded our room. its ok we are upgraded, but im curious whenni booked its available, how come on the day of checkin ots fully booked or not available? thats all.. over all stay isnok. nice, clean and safe.
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Good”
Staff are so helpful and clean rooms. They are very considerate for allowing me to have an early check-in and late check-out.
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Recommended but with a lot of Caveat.”
Pros: (1) clean and spacious rooms ( 2) freebies like soap, slippers, etc. (3) Cable TV have decent channels. Cons: (1) Housekeeping and FO staff not available during night. If you have problem with TV, Internet, missing towel etc. you'll have to wait till tomorrow. (2) They cut off the water at Night -- This is confirmed... Been here a couple of times you have to call the guard so he'll open the water valve. (3) Not all rooms have internet. (4) Elevator not working.. good luck with your luggage. (4) Lady FO staff needs re-training. - not accommodating condescending at times.
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Sorry for the unpleasant experience you had with us, Bong! Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Bryce
My 7th time in just a month | Service gets bad as time goes by. ”
** PROS ** (1) Spacious rooms esp. suite room (2) Relatively clean (3) Condiments - coffee, disposable slippers, usual shampoo and soap. ** CONS ** (1) FO staff ends the shift at 9pm, Meaning if you have concerns with your room.. They will be addressed the next day.(2) Housekeeping is not available in the evenings. Meaning if you have missing towels, problem with the room (TV, Internet, Hot shower, Aircon). you'll wait till morning at 9am. (3) Water gets cut off! during evenings -- Been here for more than 5 times this month alone this is a normal occurance.. (4) ELEVATORS not functioning!- Good luck with your baggage (5) Staff needs re-training and re-orientation specially the lady FO -- I can point out many instance in my stay for bad service. (But this might exceed the text limit here). (6) far from convenience stores ** Overall ** my next booking we will try other hotel.
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We are sorry the stay turned out to be an average one, Bong! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, James!
Above average”
The room is clean. The location is strategically located near other establishments. I was just disappointed that there was no WIFI connection available.
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Inconvenient and worst hotel experience ”
I arrived at the hotel then the attendant gave me a key card when I arrived infront of the door the key card was not working. Then a few minutes later the guy appear and he used the key. He told me that the key card sensor is not working. Like why they did not mention that in the lobby. While i settle my things inside the room i went down to the lobby regarding the key card, i asked how will i open the room whenever i go out, she said that I need to call the guy who open the room. Im a lady and a guy whom I dont know will open my room whenever I arrived. It doesnt sound comfortable. I ask her if all the rooms are like that, as per her no that is the only room because i only book through Agoda. Now I asked her to upgrade the room i will pay the additional since im really not comfortable but no available room????? Then the wifi in the 4th floor is so slow The shower heater is not working I need to refill the flush tank in the toilet bowl The windows are dirty The shelves and small refrigerator is dirty too It’s my first time in Davao. And they made my davao experience worst and stressfull.
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Acceptable”
I will not recommend this Hotel. Aircon is not functioning well. Shower too. We ask for assistance but no one attends us immediately because they have no room service during night time.😡😡😡. We complained on the front desk. But the staff is rude…
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Acceptable”
Property can still improve heaps.
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Excellent Service!”
I like our stay in Star, we had an event on the next day, it was my daughter's christening. The staff are very welcoming and helpful of our needs in the function room, you'll really expect a warm welcome from them, 100% recommended!
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Good”
Ok naman siya for a 3 star hotel. Kaya lang yung prinepare nila na breakfast is good for 1 lang instead good for 2 kasi tinake out nmin yung breakfast namin kasi maaga ang alis nmin
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hotel does not accomodate early check in, lets you wait for 3 hours”
facility is not that great, far from city, breakfast menu: egg , hotdog and mongo sprout, and they called it buffet, price is same with other 3 star hotel, most of all no wi-fi. no greetings when you enter, no one will help you to you room, staff ignores you a lot. the only one that greeted me is the guard of the hotel. far from restaurant and convenience store. this is the first time ive been asked to wait 3 hours, even though there's a lot of people who checked out already. Had they told me there's an additional charge for early check in, i would have paid, coz i did it in other european and asian hotel, simply amazing and shocking, good thing they have a vegan food to order in their mini bistro
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Low cost”
My second booking at this place. Got the room at a cheap price with free breakfast. Clean sheets and towels. The bathroom could do a more thorough cleaning. Heater runs too hot or too cold.
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Good”
We had our room on the 5th floor at 510. This room has no window but it was fine. One thing that they really need to improve is the kind of breakfast they are serving. Egg omelet was too dry, corned beef tasted like a not for hotel type one. I think it would be better to drink a 3 in one coffee than the brewed one they're serving. I think you can get a better deal with the price in other hotels and get breakfast from Jollibee or McDonalds.
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