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Star Plaza Hotel

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Very good7.0
Based on 38 reviews
Star Plaza Hotel
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7.9 Very good location
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7.9Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Bar

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Room choices
Presidential Suite
...
  • River view
  • 51 m²
  • 1 king bed
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Royal Suite with Twin Bed
...
  • River view
  • 22 m²
  • 2 semi double beds
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Family
...
  • No view
  • 32 m²
  • 1 king bed
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Plaza Deluxe
...
  • River view
  • 32 m²
  • 1 king bed
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Junior Double - no window
...
  • No view
  • 20 m²
  • 1 double bed
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Junior Twin Suite without Window
...
  • No view
  • 20 m²
  • 2 semi double beds
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Verified guest reviews

Agoda Reviews (38)
Booking.com Reviews (37)

4.0

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Very good
  • Cleanliness 6.8
  • Facilities 6.1
  • Location 7.9
  • Service 7.3
  • Value for money 7.1
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 7.7
  • Service 7.3
  • Value for money 6.3
Review score
  • Cleanliness 5.7
  • Facilities 5.0
  • Location 6.0
  • Service 7.0
  • Value for money 5.7
Very good
  • Cleanliness 7.0
  • Facilities 7.3
  • Location 9.0
  • Service 7.3
  • Value for money 7.8
Very good
  • Cleanliness 7.0
  • Facilities 6.2
  • Location 8.4
  • Service 7.4
  • Value for money 7.6
Very good
  • Cleanliness 8.7
  • Facilities 5.3
  • Location 8.0
  • Service 8.0
  • Value for money 8.0
Very good
  • Cleanliness 7.2
  • Facilities 6.0
  • Location 8.0
  • Service 6.8
  • Value for money 8.0
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Room type
  • Junior Double - no window
  • Junior Twin Suite without Window
  • Royal Suite with Twin Bed
  • Family
  • Presidential Suite
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6.4
Terence from United States
Solo traveler
Royal Suite with Twin Bed
Stayed 2 nights in June 2017
It tries hard, but misses more than it hits”
This felt like a provincial hotel that knows it is kinda crappy but is putting on a brave try to be better. It has a well-stocked minibar with prices barely above retail (a rarity for any hotel), decent quality toiletries, cold a/c, and a comfy mattress. These were let down by the ants and roaches that got into the room (the only hotel out of half a dozen I stayed in in the Philippines where this happened) and the loose door handle with a lock that a child could have picked, so security there is minimal. It was convenient for what I was doing on my travels but I doubt I'd stay there again.
Reviewed June 27, 2017
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4.8
Charles from United States
Couple
Junior Twin Suite without Window
Stayed 4 nights in May 2017
Small, dirty rooms. Strong sewer smell from shower drain”
Charged us for EVERYTHING. Extra pillow 40p/night. We brought out 5yr.old and they even charged us for extra towel. Even though we had one more un-refundable extra day there my wife insisted we change hotels. That was after she found a cock rouch in my glass of water I left for my morning medications. Also, when checking in I noticed their rack rate was same as I paid on Agoda.
Reviewed May 26, 2017
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8.0
Monina from Philippines
Family with young children
Junior Double - no window
Stayed 1 night in April 2017
Very good”
Best hotel in Dagupan City
Reviewed April 03, 2017
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8.0
Carla from Philippines
Business traveler
Junior Twin Suite without Window
Stayed 2 nights in March 2017
Very good”
The place was great it has ktv within the hotel so you dont need to worry going out. the staff are all accommodating and friendly i also want to thank the guard who help us out to look for a tricycle going to nearby resto. i think they need to check if heater is working.
Reviewed March 20, 2017
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8.0
Mark from Ireland
Couple
Presidential Suite
Stayed 2 nights in January 2017
A good stay”
We stayed in this hotel for two nights in Jan. The only negative thing I can say is that we couldn't connect to the Wi-Fi in our room and as a result had to connect to the network downstairs. Other than that though, we found the hotel to be very good and comfortable and the staff to be very friendly.
Reviewed February 17, 2017
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6.4
Morten from Denmark
Family with young children
Royal Suite with Twin Bed
Stayed 1 night in February 2017
Nice river view”
The view from the rooms that actually have a view is nice. The hotel is centrally located (if there is a center in 🔪🔪...) The front staff are home how to qs
Reviewed February 14, 2017
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6.4
Januario from United States
Solo traveler
Presidential Suite
Stayed 3 nights in December 2016
Has some bad apples in CS..”
Took 45mins 2 lazy food service staff to finally get my daing and egg breskfast! 2 morning in a row. Place wasnt even full! Since my room wasnt clean that 1st night, I requested all the dirty towel replace after i came back from town. A guy came over, pickup one the regular dirty towel raise it up agains the light as if he was inspecting it for a freaking towel abuse! To add insults to crazy thing he did, he just replace that towel and left the smaller dirty towel behind! How crazy is that. A 2nd towel request was handled more smoothly...
Reviewed January 03, 2017
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8.4
Suhaimi from Singapore
Family with teens
Junior Double - no window
Stayed 5 nights in November 2016
Hotel good in terms of security.”
Needs to have fridge and safe boxes.
Reviewed December 03, 2016
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9.6
Dominador from Philippines
Family with teens
Junior Twin Suite without Window
Stayed 3 nights in November 2016
Its nice to stay in this hotel ang its accessible to everything.”
Pros - accessible to everything i need. Cons - traffic.
Reviewed November 08, 2016
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8.0
Myra from Philippines
Solo traveler
Family
Stayed 1 night in October 2016
Hotel is okay for a provincial city although it can use some new paint”
Hotel is a bit old and needs to be updated.
Reviewed October 27, 2016
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