Starhotels Terminus
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8.2
Excellent
/10
(260 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Museo del Tesoro di San Gennaro1.02 km
  • Via San Gregorio Armeno1.18 km
  • Napoli Sotterranea1.27 km
  • Museo Cappella Sansevero1.46 km
  • Chiesa di Santa Chiara1.63 km
  • Gesu Nuovo Church1.73 km
  • Catacombe di San Gennaro2.52 km
  • Galleria Borbonica2.78 km
  • Via Caracciolo e Lungomare di Napoli3.21 km
  • Parco Archeologico Pausilypon9.7 km
  • Free Wi-Fi

    Starhotels Terminus

    91 Piazza Garibaldi, Stazione Centrale, Naples, Italy, 80142 - See map

    This property is in high demand!

    Booked 34 times

    "Luxurious atmosphere the moment you walk into the hotel from the noise outside"
    milly - April 28, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    Excellent facilities on premise
    8.1 facilities on premise
    Very good service
    7.9 rating for service
    • 80 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Naples

    • Free Wi-Fi in all rooms!

    Cheaper than 99% of all properties in Naples in the last 24 hours

    Compared to 5,523 Naples properties at Agoda for various dates

    Property ranking|Compared to 5,523 Naples properties
    See all rankings
    Value for money score
    8.1/10
    Location score
    9.1/10
    Service score
    7.9/10
    Cleanliness score
    8.5/10
    Better than
    99
    %
    of Naples properties
    Better than
    99
    %
    of Naples properties
    Better than
    99
    %
    of Naples properties
    Better than
    99
    %
    of Naples properties
    Value for money8.1
    Location rating9.1
    Nearest airportNaples International Airport (NAP)
    Distance to airport3.1 km

    Rooms available at Starhotels Terminus

    Deluxe Room
    Deluxe Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Family Room (2 Adults + 2 Children)
    Family Room (2 Adults + 2 Children)
    ...
    • Room size: 26 m²/280 ft²
    • 2 single beds and 1 queen b...
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    Triple Classic
    Triple Classic
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed and 1 single b...
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    Single Standard
    Single Standard
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 queen bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 41 m²/441 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Junior Suite Standard
    Junior Suite Standard
    ...
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      Junior Suite Capacity 2
      Junior Suite Capacity 2
      ...
        Enter dates to see prices
        Suite Capacity 2
        Suite Capacity 2
        ...
          Enter dates to see prices

          What people love about Starhotels Terminus

          • 9.6
            Exceptional
            Location

            "Location was awesome with train stations nearby."

            Stephanie

            |

            September 11, 2018

          • 9.6
            Exceptional
            Cleanliness

            "The hotel was clean and it came with breakfast and dinner!"

            Stephanie

            |

            September 11, 2018

          • 9.6
            Exceptional
            Location

            "It was in a very convenient location just outside the main train station."

            Karyn

            |

            July 31, 2016

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          More about Starhotels Terminus

          More about Starhotels Terminus

          8.8
          Excellent

          "WiFi is solid and fast."

          LO W.

          |

          November 26, 2018

          An overview

          Show less

          Most talked about facilities

          Breakfast
          25 mentions
          Housekeeping
          9 mentions
          Internet
          5 mentions
          Food & Dining
          2 mentions

          What they offer

          8.8
          Excellent

          "I stayed for 3 nights and had a good time."

          LO W.

          |

          November 26, 2018

          View all reviews
          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Restaurants on site

          ODEON RESTAURANT
          Cuisine:International, Italian
          Menu:Buffet, A-la-carte

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          What guests think of this property

          Overall rating
          8.4
          Excellent
          From 2901 reviews
          Provided by verified guests of
          Agoda Reviews (260)Booking.com Reviews (2641)
          Rating via Agoda8.2
          /
          10
          Cleanliness8.5
          Facilities8.1
          Location9.1
          Room comfort and quality7.2
          Service7.9
          Value for money8.1
          High score for Naples

          Most helpful reviews for Starhotels Terminus

          Couple
          Stayed 1 night in May 2019
          Superior Room
          Exceptional9.2
          Highly recommend this hotelHotel is right across the Naples terminal. It is very convenient. The room is quiet considering the fact that it is near the rail station. Internet is fast. Room is spacious. Had the dinner in the hotel restaurant and it taste pretty good. I highly recommend to stay in this hotel if you come to Naples
          Muliadifrom ThailandReviewed May 25, 2019
          Couple
          Stayed 4 nights in January 2019
          Superior Double Room
          Excellent8.4
          good but expensiveThe location is really good. It's near by the main train station. We are also satisfied with the breakfast. However, the service fee here is expensive. We would like to eat in the restaurant, but it was too full. So we ordered dinner in our room and they charged for 6 euro.
          Tzu-Yuanfrom TaiwanReviewed March 11, 2019
          Group
          Stayed 2 nights in May 2019
          Superior Room
          Good6.0
          Great location but poor staff serviceLocated right next to train terminal which is fantastic. However, staff isnt helpful at all. My friend was being charged 2.5 Euro for consuming bottled water stated “with compliments” on credit card even reception said no need to pay! Noise can be heard clearly from street and from corridor. I can also know when did my neighbour having shower.. hotwater came only after 15mins turning the tap on in the morning.. and no drainage at all!
          Yeefrom Hong KongReviewed May 19, 2019
          Couple
          Stayed 3 nights in May 2019
          Triple Classic
          Exceptional10.0
          ExceptionalThe only problem with this hotel is the noise from trains and traffic, we stayed on 3rd floor, kept the balcony door closed & it was fine. Hotel a bit far to monuments by walking but having train outside your door makes up for it, train fare for most trips 1.30euro so very cheap. Not the best part of Naples to stay but if you afraid to walk it isn’t a problem at all
          GiorgioReviewed May 07, 2019
          Couple
          Stayed 1 night in April 2019
          Superior Double or Twin
          Exceptional9.2
          Fantastic location, just opposite Napoli Centrale/Garibaldi!Had only 2D1N in Naples-a stopover for Amalfi tour. Very convenient location-just 1min walk to train station Napoli Centrale/Garibaldi (has soundproof windows-so no worries). Compared to all the other hotels in Naples, it is modern & not has no gaudy interiors. Breakfast was fantastic with local pastries for €12. It is also opposite a supermarket with wide variety of food & it has a few restaurants alongside it. Do go to Attanasio-a seafood Italian/Mediterranean place! :)
          Nurfrom SingaporeReviewed May 05, 2019

          Reviews of Starhotels Terminus from real guests

          Overall rating
          8.4
          Excellent
          From 2901 reviews
          Provided by verified guests of
          Agoda Reviews (260)Booking.com Reviews (2641)
          Rating via Agoda8.2
          /
          10
          Cleanliness8.5
          Facilities8.1
          Location9.1
          Room comfort and quality7.2
          Service7.9
          Value for money8.1
          High score for Naples
          Rating
          9+ Exceptional (64)
          8-9 Excellent (36)
          7-8 Very Good (33)
          6-7 Good (20)
          <6 Below Expectation (23)
          Time of the year
          Mar - May (45)
          Jun - Aug (54)
          Sep - Nov (47)
          Dec - Feb (30)
          All guests (260)
          All room types
          All languages

          Show reviews that mention 

          Showing 176 verified guest comments
          12345
          9.2
          Exceptional
          Muliadi from Thailand
          Couple
          Superior Room
          Stayed 1 night in May 2019

          Highly recommend this hotel”

          Hotel is right across the Naples terminal. It is very convenient. The room is quiet considering the fact that it is near the rail station. Internet is fast. Room is spacious. Had the dinner in the hotel restaurant and it taste pretty good. I highly recommend to stay in this hotel if you come to Naples

          Reviewed May 25, 2019

          Dear Muliadi, Thank You for choosing Starhotels Terminus and for sharing Your important opinion with the whole community. It’s a pleasure for us reading all the comments and opinion from our guest, and we would like to thank You for the nice words about our location, roomes, interne and restaurant. We are looking forward to welcome You again soon. Kind regards, Paola Castiglia - Reservations Manager

          Responded May 27, 2019
          Starhotels Terminus
          8.4
          Excellent
          Tzu-Yuan from Taiwan
          Couple
          Superior Double Room
          Stayed 4 nights in January 2019

          good but expensive”

          The location is really good. It's near by the main train station. We are also satisfied with the breakfast. However, the service fee here is expensive. We would like to eat in the restaurant, but it was too full. So we ordered dinner in our room and they charged for 6 euro.

          Reviewed March 11, 2019

          Dear Tzu- Yan, We sincerely would like to thank You for dedicating some of Your personal time evaluating our hotel. We are very glad You appreciated mainly the location; it’s one of our strengths. In the hope to have the opportunity of accommodating You again we’re sending our most cordial greetings. The Management.

          Responded May 27, 2019
          Starhotels Terminus
          6.0
          Yee from Hong Kong
          Group
          Superior Room
          Stayed 2 nights in May 2019

          Great location but poor staff service”

          Located right next to train terminal which is fantastic. However, staff isnt helpful at all. My friend was being charged 2.5 Euro for consuming bottled water stated “with compliments” on credit card even reception said no need to pay! Noise can be heard clearly from street and from corridor. I can also know when did my neighbour having shower.. hotwater came only after 15mins turning the tap on in the morning.. and no drainage at all!

          Reviewed May 19, 2019

          Dear Yee, We sincerely thank You for dedicating some of Your personal time valuating Starhotels Termnus. We really want to do apologize for the inconvenient with the shower. We have just solved the problem. Hope to have the pleasure of welcoming You in Starhotels Terminus again. Kind regards, Paola Castiglia - Reservations Manager

          Responded May 27, 2019
          Starhotels Terminus
          10.0
          Exceptional
          Giorgio
          Couple
          Triple Classic
          Stayed 3 nights in May 2019

          Exceptional”

          The only problem with this hotel is the noise from trains and traffic, we stayed on 3rd floor, kept the balcony door closed & it was fine. Hotel a bit far to monuments by walking but having train outside your door makes up for it, train fare for most trips 1.30euro so very cheap. Not the best part of Naples to stay but if you afraid to walk it isn’t a problem at all

          Reviewed May 07, 2019

          Dear Giorgio, Thank You for sharing Your important opinion with the community of Agoda. Your opinion and score is important for us, we are used to take into consideration all the suggestions and comments, in order to improve our service. We sincerely hope to have the opportunity of welcoming you to Starhotels Terminus again and to give you a better experience. Kind regards, The Management

          Responded May 27, 2019
          Starhotels Terminus
          9.2
          Exceptional
          Nur from Singapore
          Couple
          Superior Double or Twin
          Stayed 1 night in April 2019

          Fantastic location, just opposite Napoli Centrale/Garibaldi!”

          Had only 2D1N in Naples-a stopover for Amalfi tour. Very convenient location-just 1min walk to train station Napoli Centrale/Garibaldi (has soundproof windows-so no worries). Compared to all the other hotels in Naples, it is modern & not has no gaudy interiors. Breakfast was fantastic with local pastries for €12. It is also opposite a supermarket with wide variety of food & it has a few restaurants alongside it. Do go to Attanasio-a seafood Italian/Mediterranean place! :)

          Reviewed May 05, 2019

          Dear Nur, Thank You for choosing Starhotels Termnus and for sharing Your important opinion with the whole community. It’s a pleasure for us reading your words, we are rellay glad about your satisfaction. We are looking forward to welcome You again soon. Kind regards, Paola Castiglia - Reservations Manager

          Responded May 27, 2019
          Starhotels Terminus
          9.2
          Exceptional
          SHUICHI from Japan
          Couple
          Deluxe Room
          Stayed 2 nights in June 2019

          Exceptional”

          The temperature control of the shower did not work well. It suddenly got hot and cold.

          Reviewed June 24, 2019
          8.8
          Excellent
          Chi from Hong Kong
          Couple
          Superior Double or Twin
          Stayed 2 nights in March 2019

          Great location”

          Great location just next to the train station. Room with balcony. It was clean, large but old.

          Reviewed May 06, 2019

          Dear Chi, Thank You for choosing Starhotels Termnus and for sharing Your opinion with the community of Agoda. It’s such a pleasure for us reading all the comments and suggests from our guests; our goal is to guarantee a pleasant stay and a memorable experience. Thank You also for the positive note about our location and room. We are looking forward to welcome You again. Kind regards, Paola Castiglia - Reservations Manager

          Responded May 27, 2019
          Starhotels Terminus
          8.4
          Excellent
          Michael from United States
          Couple
          Superior Double or Twin
          Stayed 3 nights in December 2017

          New Year's Eve Stay”

          My husband and I were in desperate need of finding a hotel to stay in during our few day stop-over in Naples. The hotel is within 200m of the main train terminal in Naples with a grocery store next to it. It was very convenient for getting "in and out" of Naples as it was close to the train station but that was the only real-perk. It was also very close to the metro to get to the city center. The only disadvantage to this hotel is that it is located alongside the square which can be very noisy with cars and people. I'd suggest a room not facing the city square or on an upper floor.

          Reviewed August 18, 2018

          Dear Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paola Castiglia Revenue Manager

          Responded November 30, 2018
          Starhotels Terminus
          8.0
          Excellent
          MARILYN from Australia
          Couple
          Stayed 4 nights in June 2016

          Really nice hotel.”

          Nice hotel right next to central train station. Nice breakfast and close to many restaurants. Supermarket across the road next to bookstore on train station side. Very nice food in hotel restaurant. It costs $20 euros to the airport by taxi. Caught the Alibus from the airport but long wait and cost $4 per person and crowded. Very close to Metro for travelling to Pompeii. The Metro train is very old and crowded so leave early!

          Reviewed June 20, 2016
          8.3
          Excellent
          Eng from Singapore
          Group
          Stayed 1 night in May 2012

          Great Location With Good Room”

          Location very very near to the railway station and big lobby and good room.

          The location of the hotel is near to the railway station. It come with the facilities similar to that of other hotel. The room is big and so is the toilet. The room does come with television and fridge but without safe deposit box (if you need either of this or all). The hotel has elevators. It also allow free storage of your luggage. the room include breakfast. The hotel is quiet in the inside therefore we have a good rest. Even though our room overlook the main road. The Main Railway Station is about or less then 5-mins Walking Distance and there are no supermarket nearby not sure if there is any at the Mcdonalds side of the railway station. And the wifi is only available at the lobby area unless you wanted to pay for it. Other then the check-out which is slower then others hotel nothing much to complain about. However, do request to take your own luggage if you store it with them. Cos it will take very long before it reaches your room.

          Reviewed May 18, 2012
          8.3
          Excellent
          Yasuhiro from Japan
          Couple
          Stayed 3 nights in August 2011

          Nice and economy hotel”

          best location

          the hotel is very convenient, just in front of central naple station. room is not small compare to the price, and not so loud even if there is the street infront of room. i would like to stay here again if i have the chance to go to naple.

          Reviewed August 16, 2011

          Dear Yasuhiro, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paola Castiglia Revenue Manager

          Responded November 30, 2018
          Starhotels Terminus
          7.2
          Very good
          Minvin from Indonesia
          Couple
          Superior Double or Twin
          Stayed 2 nights in February 2019

          Convenient”

          The location was convenient as it was near the train/rail station. However, the neighbourhood gets a little creepy during the nights. The breakfast was good and there was a reasonable selection of foods. Overall a good location to stay in. Just be more careful during the nights.

          Reviewed February 24, 2019

          Dear MInvin, First of all we would like to thank You for Your evaluation regarding Starhotels Terminus. We are really glad to read Your opinions; we have shared with all the staff your appreciation as a way to thank them for the service and dedication towards to our guests and we are very happy to have contributed to make your stay in Naples a memorable one. We sincerely hope to have the opportunity of accommodating You in Starhotels Terminus again and to give You our most sincere welcome back. Kind regards. The Management

          Responded May 27, 2019
          Starhotels Terminus
          7.6
          Very good
          Wei from Singapore
          Family with teens
          Standard Triple
          Stayed 1 night in May 2019

          Super convenient location”

          Perfect for 1 night's stay as it's 1 min walk from main station. Triple room was small and amenities were lacking a bit - no hotel slippers, sofa bed was very small. WiFi was fine.

          Reviewed May 29, 2019

          Dear Wei, Thank you so much for your evaluation about Starhotels Terminus. We are happy that you loved our stategic location. We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Terminus. Kind regards Paola Castiglia - Reservations Manager

          Responded June 15, 2019
          Starhotels Terminus
          8.8
          Excellent
          Elena from United States
          Family with teens
          Superior Double or Twin
          Stayed 3 nights in June 2019

          Excellent”

          The hotel is located next to Train Terminal. Very unpleasant part of the city

          Reviewed June 06, 2019

          Dear Elena, Thank you so much for your review. We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Terminus. Kind regards Paola Castiglia - Reservations Manager

          Responded June 15, 2019
          Starhotels Terminus
          8.8
          Excellent
          LO from Taiwan
          Family with teens
          Superior Double or Twin
          Stayed 3 nights in November 2018

          Best of 3 star hotels”

          Very sweet stuff and restaurant. WiFi is solid and fast. Since it's rated 3 stars, I don't expect too much. I stayed for 3 nights and had a good time.

          Reviewed November 26, 2018

          Dear Lo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paola Castiglia Revenue Manager

          Responded November 30, 2018
          Starhotels Terminus
          9.6
          Exceptional
          Su from Australia
          Couple
          Superior Double or Twin
          Stayed 1 night in May 2018

          Fantastic stay”

          The location was extremely convenient, it was easy to get to after an extremely long flight. It was close to a few good restaurants. The staff was very friendly and helpful. Our room was spacious and tastefully decorated. The breakfast selection was amazing!

          Reviewed July 08, 2018

          Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paola Castiglia Revenue Manager

          Responded January 09, 2019
          Starhotels Terminus
          9.6
          Exceptional
          Silvija from United Kingdom
          Couple
          Superior Double or Twin
          Stayed 3 nights in May 2018

          Stunning hotel in prime location. Helpful and welcoming staff. Super clean with delicious breakfast!”

          Supermarket and central station across the road. Not related to this great hotel, but tourists beware: be careful of Circovesuviana corrupt staff ( at Central Station)! We were sold invalid tickets to Sorrento . Prize on tickets €1.30, but asked to pay €15.60. They refuse to issue receipt, when paid by cash. No CCTV in ticket office, so staff free to pocket and rob. Had to buy return tickets again.

          Reviewed May 13, 2018

          Dear Guest, Thank you for taking the time to tell your experience. Sincerely, Paola Castiglia - Revenue Manager 0817793562 Dear Guest,

          Responded May 26, 2018
          Starhotels Terminus
          9.6
          Exceptional
          Rachel from United States
          Solo traveler
          Superior Double or Twin
          Stayed 1 night in April 2018

          Great comfort - Wi-Fi a little iffy”

          the Wi-Fi is GREAT... in the lobby. I couldn't get anything in the room. however, the room was quite large for European standards, with a full bath and shower. Also had a roof garden and terrace overlooking Naples and Vesuvius. That was breathtaking!!!

          Reviewed April 11, 2018

          Dear Guest, thank you very much for your review. We are looking forward to welcoming you soon again. Best Regards, Paola Castiglia – Revenue Manager

          Responded May 26, 2018
          Starhotels Terminus
          9.2
          Exceptional
          Hendry from Australia
          Couple
          Superior Double or Twin
          Stayed 4 nights in December 2017

          Great location”

          We stayed for 4 nights in this hotel. It's located right across Napoli Centrale Terminal, so it's a good base if you're thinking of visiting Pompeii or Sorrento. There is a supermarket next to the train station. The breakfast was good, 24 hr gym and spacious room. It's however a little bit noisy due to the proximity to the station and lots of traffic.

          Reviewed January 06, 2018

          Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Paola Castiglia - Revenue Manager

          Responded May 26, 2018
          Starhotels Terminus
          2.0
          Kenneth from Malaysia
          Couple
          Superior Double or Twin
          Stayed 1 night in July 2017

          Bad bad bad”

          Very bad service. The reception guy name Antonio just throw the room card on the table without saying single word upon we check in. Then when I ask the bell boy where is toilet, he just point to a driection and did not tell where is the exact location (actually the toilet is located at 1st floor, he should inform us need to go one floor up). This hotel is next to train station, so very crowded and very noisy during night time. Overall not a good experience here, not recommend for people to stay in this hotel.

          Reviewed July 22, 2017

          Dear Kenneth, Thank you for taking the time to share your feedback. I'm sorry if your stay has not been very pleasant. However feedbacks like this are important to improve our service. I can assure you that we will do our best if you give us a chance to earn back your trust. Sincerely, Paola Castiglia - Revenue Manager

          Responded May 26, 2018
          Starhotels Terminus
          12345
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          • Exceptional location
          • Museo del Tesoro di San Gennaro
          • Garibaldi Metro Station is within 0.08 km