This property is in high demand!
Booked 21 times
Booked 21 times
Nice hotel, well located good equipped, the staff is professional specially Mr Shamil he has high level of customer service compare to the others staf...
Abdelmalek | October 10, 2018
Shahid receptionist from star Metro Deira for his kind help and his fantastic customer service experience on approaching with the guests
fitsum | December 23, 2019
Hotel is very neat and clean , rooms are well equipped with facilities make you feel like home.
Mukti | March 4, 2020
I will highly recommend this hotel to everyone and wanted to come back here again.
ronnel | March 4, 2020
Pros: the location was very accessible to restaurant, mall and transportation.
Susan | December 21, 2019
The receptionist Norisel is very professional and has a very positive attitude
Taha | March 3, 2020
240 meters to public transportation
Located in heart of Dubai
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Distance to city center||3.4 Km|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||3.6 km|
Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
StarMetro Deira Hotel Apartments is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at StarMetro Deira Hotel Apartments also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, StarMetro Deira Hotel Apartments has a car park available for guests. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.
StarMetro Deira Hotel Apartments does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Excellent location near by to Salah al din metro station."
March 4, 2020
"Opposite to reef mall and many restaurants are nearby."
March 4, 2020
"Staff are nice and helpful and professional"
March 19, 2020
Nestled in the heart of Deira, StarMetro Deira Hotel Apartments is an ideal spot from which to discover Dubai. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Reef Mall, Al Ghurair centre, Hamarain Centre.
At StarMetro Deira Hotel Apartments, the excellent service and superior facilities make for an unforgettable stay. The hotel provides 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, valet parking to ensure our guests the greatest comfort.
The ambiance of StarMetro Deira Hotel Apartments is reflected in every guestroom. television LCD/plasma screen, carpeting, towels, separate living room, internet access – wireless are just some of the facilities that can be found throughout the property. The hotel offers wonderful recreational facilities such as fitness center, sauna, outdoor pool, spa, massage to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at the StarMetro Deira Hotel Apartments.
"The staff on the reception was very polite and kind."
March 4, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
StarMetro Deira Hotel Apartments
Show reviews that mention
It ok but if you don’t ask to clean the room they don’t clean, I need to call first but I need ask 3times before your wish to clean your room terrible staff friendly but they do the job better so the will satisfy to stay in the hotel. The staff need more improvement to handle their job! Thank you
Dear Lilibeth, Greetings of the day! Thank you for the time you took to review our hotel. We are pleased to note that you were pleased with the location, services and standards we offer. Your comment will motivate our team further and specially to improve the job task of staff and will continue to raise the bar of our benchmarks. We took note on your comment regarding the room cleaning issue and we will definitely implement. We thank you again for staying in our hotel as we look forward to welcoming you back to Dubai and to the Star Metro Deira Hotel Apartment. Best Regards, Saber Riabi - Front Office Manager.
Good place near to metro , clean , quit
Dear Mr. Michael, Greetings of the day! Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back. Best Regards, Saber Riabi - Front Office Manager.
We we’re from Abu dhabi and decided to stay in Dubai for an overnight stay. We’ve checked-in late at night around 10pm. Mohammed in the reception was so accommodating and we were upgraded to one bedroom apartment! It was superb! The only thing that we were not happy is the AC. It was not tagt cold and a bit hot but we were so tired to call and asked to fixed it. Overall, our stay was good and would definitely be back!
Dear Ms. Lormelyn, Greetings of the day! Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back. Best Regards, Saber Riabi - Front Office Manager
Good value to money”
It's not my first time but was one of the best. Mr. Shahid made the check-in a good experience , it was quick and he was keen to give me a room that meets my expectations. good location, high speed internet, renovated floor (5th floor)
Dear Nermeen, Greetings of the day! Thank you for your review highlighting the great experience you have had in our hotel, and we are most certainly pleased by your kind worlds. Be assured, all your motivating comments will be passed on to the mentioned colleagues and the entire team to highlight their great efforts and dedication towards our guest’s satisfaction. We look forward to welcoming you back to Dubai and to the Star Metro Deira Hotel Apartment Dubai. Best Regards, Saber Riabi - Front Office Manager
The room was spacious and clean. The AC was very cool. Some facilities weren't functional like the kettle and stove but the staffs replaced it immediately. The electrical sockets were out of reach. It is quite inconvenient to charge your gadgets far from bedside. The staffs were very attentive to my needs though.
Security staff should be more professional and friendly.”
The stay was going very good till i meet the security staff manager who was very unprofessional, too much arrogant, the was he talk and the way he is giving and explaining the hotel policy. I felt that im talking to an Investigator no security staff hotel. I never know that its not allowed to receive a visitor during your stay, which’s very disappointing, he said that i will allow you but for 1 hour only, he is deciding who can enter to your room and deciding also how much time he can stay with you, first time i know that the hotel security staff can take this kind of decision.
S P A C E”
Im sorry i wasnt able to take photos, i screwed my phone before checking in which was very sad. However, let us talk about the room i was allocated in. Deluxe room: Very spacious!! Kitchenette wares are complete. High ceiling. Comfy bed and sodas. Hmm. spacious. It is spacious :D I didnt encounter any negatives throughout my stay. I would definitely come back here and suggest this to whoever is reading this. Happy guest :) Location: Location is great. lots of food stalls are surrounding the property. If you are craving for p*rk dishes. Try Lamesa (buffet) and Manila Grill (a la Carte) in Asiana Hotel, just infront of the hotel. by the way, there is a convenience store at he ground floor..
We arrived 6 in the morning with a baby of 2 years , flying the whole night. Upon arrival the reception told us there is no room and we will have it after midday. I asked the reception if we can have a tea or breakfast as we have paid for it. But the reception refused it and asked to pay 35 AED. When i tried to discuss they told me rules are rules and your booking is starting only after 12 so breakfast is not including. But i told them i will be leaving at 4 in the morning so i wont have breakfast anyway. But they refused it with a attitude. I went to buy a tea in their coffee shop but the girl working there didnt have 500 Aed change. So we had to walk more than a kilometer to mcdonalds as it was friday , everything was closed and we didnt have internet to google. Bathroom was smelly and we had insects in the fridge bathroom and kitchen. A glass of water or a tea or a juice upon arrival would have changed a lot. I would never recommend this hotel .
A good Hotel Apartment”
We stayed at this hotel twice first in 2017 for 2 weeks and then in 2018 for a month the room that we stayed in are both nice and spacious only the utensils is a bit old but still can use it properly, the room attendant or the cleaner is really nice people, but the bathtub is broken and they can't fix it, the machines at the gym some are not functioning and most of all we were disappointed because the pool was under construction for 15 days that's one of the reasons we like the hotel.
Very excellent place But see notes.”
We are very happy to stay there and enjoy it. Furthermore, Facilities very nice but we need breakfast time little more and swimming pool open 9.00am only we need to open at least 7.00am. Moreover there is no Children's pools
Great place to stay”
I travelled with my family hotel nice location clean and near to metro station supermarket and reef shoping mall is by step away i recomended to stay here
Dear Mr. Shahid, Greetings of the day! Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back. Best Regards, Saber Riabi - Front Office Manager.
Good hotel with good location”
convenient hotel with nice food nearby.
Dear Ms.Lee, Greetings of the day! Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back. Best Regards, Saber Riabi - Front Office Manager.
Good hotel and service”
Dear Ms. Lee, Greetings of the day! Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back. Best Regards, Saber Riabi - Front Office Manager.
No alcohol for your cold”
what kind of hotel does not serve beers?? Any hotel in Dubai, that loves -20 degrees inside the rooms and +500 out side because its in the desert. So get a cold or the flu from the nuclear powered air condition and celebrate that by not having a beer or any kind of alcohol. I did not enjoy, this time.
We stayed there bcoz we had a flight next day. So no interaction with staff much just at the time of check in the staff was trying her best but Check in process was slow due to only one staff at the reception. Other facilities in the room were good except the Aircondition which was not cooling . One bed apartment we stayed was huge and very clean. Had a comfortable stay
Value for Money | Nice Location | Spacious Rooms”
It was a great experience staying there. The rooms are pretty spacious and it is situated right next to the metro station. It is value for money. However do not opt for breakfast as it is totally rip off. You can have better breakfast from outside in less amount.
very spacious , complete kitchenette, one of the best hotel apartments in dubai ive been to”
i had a problem with the microwave but as soon as i reported it, the hotel technician directly fixed it. and the hotel receptionist was very kind and accommodating explaining hotel facilities upon checkin
Mariane in the reception was amazing! She's very accommodating and helpful with my request during check in. Great space and and perfect for solo but most especially for family. The only thing I can comment in the room is the smell that stayed inside the apartment probably from cooking by the the previous tenant. Otherwise, great experience as always!
Ms. May, Sathiq, the duty manager, the resident manager and all staff in Star Metro gives an excellent service. Been staying at Star Metro since 2015 whenever I am in Dubai. I have referred this to friends also. Almost all my colleagues in our company now stays at Star Metro. Even my boss who used to stay at Rotana Arjaan now chooses to stay with us at Star Metro.
BEST HOTEL APARTMENT IN 4 STAR GRADE”
Stayed there 4 times by now. The rooms are spacious and clean with all amenities for a family of 3. TV channels are disappointing especially if you have young children. Restaurant is expensive and no spread.But overall a real value for money with comfortable stay.