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Great stay . Person at front desk was very friendly and attentive to our problems. Since the Hilton never got your reservation for us. You made sure you took our money but you never booked our reservation with them. Thats not what I call good business practices on Agoda part. But the Hilton honored our email confirmation.

I was very impressed with the stay here. I read other reviews and most all said this hotel had small rooms but coming from already living in a small house, I didn't mind it at all. The front desk person was very nice. My family arrived two hours earlier then check -in time and they found a room already ready so we didn't have to wait. The breakfast buffet was really go...

The staff was great. When I first arrived was given a room that wasn't clean. The staff immediately found me another room. Then the second rooms keys didn't work and again the staff was very polite and professional and found me a room that was ready. The first room was in the 6th floor second in the 5th. I found that the higher the room the more apt that smoking went ...

Nice and clean place on the shore of the Hudson river. The house is dated (with shared washroom), but the owner, Moe, was very friendly, service minded and made us feel like home. A quiet and safe area with easy access to the Staten Island ferry and hence Manhattan. It take approx 15 min by bus (#51) to the Staten Island Ferry (Free but takes 30 mins) to get to Manhat...

Perfect experience with excellent customer service & staff, although we only stayed there for few hours... I will rebook my next trip with Holiday Inn Express Staten Island West.