Staybridge Suites Denver - Cherry Creek
In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Glendale part of Denver (CO), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Denver Botanic Gardens. Rated with 3 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

IHG Clean Promise
When you’re ready to travel again, we’ll be ready to welcome you
Pets allowed
Car park
Shuttle service
Free Wi-Fi in all rooms!
Golf course [on-site]
Front desk [24-hour]
Check-in/out [express]
Exceptional service, but checking out with agora prepay was difficult. Almost charged me twice. ”
Customer service
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Great Service and wonderful value”
The staff is extremely helpful and friendly. The free breakfast is excellent - unlike other free breakfasts I have had, this had great variety. Plus Mondays, Tuesdays and Wednesdays they have a soxial hour with complimentary beer, wine, soft drinks and food. The food options change each day... and always include a salad option. My family met for a happy hour and a nosh every night. The rooms are excellent and spacy with a kitchenette with a refrigerator , stove, microwave and diahwasher, plus some utensils, glassware, plates, bowls and flatware. Will definitely be returning.
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Excellent”
Serving staff at meal time were great! Made meals enjoyable
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Very good”
Beds are doubles very small especially for two people very uncomfortable, exterior doors lock early in the evening and times aren’t posted had to walk around property to front entrance; otherwise good stay
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Paid app for room rate. Hotel also charged same card hotel rate plus $50 didn’t tell us. ”
Room was a little messy. Dirty bedding floor was not vacuumed. Hesitate to walk shoeless and used our own sleeping bags~
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殘缺房間 拒絕更換 強迫入住七天”
共住14晚,Room 304 2 bedroom Suite 。入住當晚已發現其中一間房的冷氣是壞的,改用了 “ 可攜式冷氣機",但要開着窗放置排氣管很奇怪, 我們立即要求換房,但前台說已沒有房間給我們換房,我們詢問那一天有房間給我們更換,前台說要 check, 但之後沒有給我們回覆。 第二晚另一房間的厠所塞了,而且整個單位冷氣也是壞的,温度長期保持 80-84°F , 晚上睡夢中熱得醒了,我們再要求換房,但也是遭同一理由拒絕,我們再詢問那一天會有房間可轉換,前台說我們要每天到前台查詢, 真的 Ridiculous,不知道這是什麼服務 !!! 第三天到前台查詢換房事宜,職員又說我們要早上到台前查詢並登記,才能換房,但我們多日來要求換房,職員也沒有說這些 “規矩" ,感覺是酒店職員存心不想給我們換房間,好的房間給其他客人,破爛的一間給我們 !!! 第四五天也是繼續沒有厠所用,經常要走到一樓的公衆洗手間借用厠所,非常不便。即使酒店職員來通厠所,但冲厠 2-3次就開始塞了, 我們已經完全沒有掉紙巾到坐厠裡,也會塞,即是坐厠本身就是有很嚴重問題,不是普通的通厠所就能解決,酒店根本不應出租這間房 !! 經我們極力爭取換房後,前台職員說 2天後可安排,但那天早上我們要 8:00-10:00 期間到台前查詢及登記, “ make sure the front desk blocked the room for us and put my name on " 。 2日後我們按職員說的程序到前台辦手續,職員說 “ already blocked the room and put my name on, the new room is 308 " , 待客人 check out 及清潔後,我們就可遷入。 但當我接近 13:00 回到酒店,前台說不能換房,又說他跟 “ Boss " 確認我們要換房時 “ Boss " 說不可以, room 308 已 reserve 給他人。我們反問別人訂房,為什麼不能給他住我們的房間,而我們搬往Room 308 呢?職員只說 “不能 ” , 這完全是欺負我們 !!! 其中一房 shower 的水很弱,要很長時間才能冲走身上、頭上的梘液。 晚上 11:30pm 還有住客打籃球、游水,很嘈,影響睡眠 !!!
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