Staypineapple, An Elegant Hotel, Union Square

580 Geary St, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map
Free Wi-Fi
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Staypineapple, An Elegant Hotel, Union Square

"Our stay at staypineapple was great."

Nathanael - April 1, 2019

 Staypineapple, An Elegant Hotel, Union Square
Lobby Staypineapple, An Elegant Hotel, Union Square
Lobby Staypineapple, An Elegant Hotel, Union Square
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Popular landmarks
Chinatown 1.03 km
Lombard Street 1.79 km
Ferry Building Marketplace 1.99 km
Oracle Park 2.18 km
Fisherman's Wharf 2.39 km
Pier 39 2.44 km
Alcatraz Island 4.55 km
Golden Gate Park 4.71 km
Twin Peaks 4.72 km
Golden Gate Bridge 6.81 km
Nearby landmarks
Rye 40 m
Scenic 49 Mile Drive 60 m
Shannon Street Murals 120 m
Redwood Room 150 m
Napa Valley Winery Exchange 170 m
San Francisco Art Exchange 190 m
Bohemian Club 200 m
Curran Theater 210 m
Obiko 220 m
Glide Memorial United Methodist Church 240 m
8.4

Excellent

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 858 reviews
Exceptional cleanliness
9.3 rating for cleanliness
Exceptional service
9.2 rating for service
Excellent facilities on premise
8.3 facilities on premise
Excellent comfort
8.0 room quality and comfort

The sheets were super comfortable and the room was homey.

Nathanael | April 1, 2019

Very good staff friendly very clean everything

francisco | February 24, 2020

The rooms were well appointed and comfortable.

Todd | October 12, 2019

My wife and I enjoyed 1 night stay there.

Nathanael | April 1, 2019

The staff was friendly and very helpful.

Todd | October 12, 2019

We look forward to staying there again.

Todd | October 12, 2019

  • 520 meters to public transportation

  • Located in heart of San Francisco (CA)

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 2 minutes on Agoda.com
Value for money7.9
Distance to city center1.0 Miles
Location rating8.4
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.7 km

Rooms available at Staypineapple, An Elegant Hotel, Union Square

Very good
Room comfort & quality
8.0
Deluxe King Room
Deluxe King Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 king bed
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Superior Corner Queen Room
Superior Corner Queen Room
...
  • Room size: 23 m²/248 ft²
  • 1 queen bed
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Superior King
Superior King
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Queen
Deluxe Queen
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
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Superior Queen
Superior Queen
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
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Standard Queen
Standard Queen
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
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King Room
King Room
...
  • Non-smoking
  • Shower
  • 1 king bed
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Queen Room
Queen Room
...
  • Non-smoking
  • Shower
  • 1 queen bed
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Accessible Queen
Accessible Queen
...
  • Non-smoking
  • Shower
  • 1 queen bed
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Accessible Queen with Roll-in Shower
Accessible Queen with Roll-in Shower
...
  • Non-smoking
  • Shower
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Frequently asked questions

What time is check-in and check-out at Staypineapple, An Elegant Hotel, Union Square?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Staypineapple, An Elegant Hotel, Union Square?

For those who wish to drive their own cars, Staypineapple, An Elegant Hotel, Union Square has a car park that's close to the hotel. Parking is available for a fee of 58 USD per day. If you're looking for an easy way to get around San Francisco (CA) with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Staypineapple, An Elegant Hotel, Union Square?

Staypineapple, An Elegant Hotel, Union Square does not permit smoking in any of its rooms or indoor areas.

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What people love about Staypineapple, An Elegant Hotel, Union Square

  • 10.0
    Exceptional
    "We enjoyed our stay."

    Todd | October 12, 2019

  • 9.2
    Exceptional
    "This is a delightful hotel both for fun and business."

    Harry | October 4, 2019

  • 7.2
    Very good
    Location
    "with some common sense & reference to google maps, it was easy to stay away from the Tenderloin area."

    CHEN | June 22, 2018

Property ranking|Compared to 747 San Francisco (CA) properties
See all rankings
Review score - United States
9.4/10
Cleanliness score
9.3/10
Service score
9.1/10
Room comfort score
8.0/10
Better than
99
%
of San Francisco (CA) properties
Better than
98
%
of San Francisco (CA) properties
Better than
97
%
of San Francisco (CA) properties
Better than
94
%
of San Francisco (CA) properties
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Overall rating:
8.7
Excellent
940 reviews
Cleanliness
9.3
Facilities
8.3
Location
8.4
Read all reviews >
What travelers say they love:
Locational cleanliness everything was really great!
Nadia from Canada
Business traveler
More about Staypineapple, An Elegant Hotel, Union Square

More about Staypineapple, An Elegant Hotel, Union Square

Staypineapple, An Elegant Hotel, Union Square is a historic 1913 hotel located just 5 minutes' walk from vibrant Union Square. It offers a coffee and signature pineapple treat reception at check-in and free WiFi in all rooms.

A blend of modern decor and restored 1930s Victorian elegance is featured in all rooms. A flat-screen cable TV is featured in each room. A hairdryer is included in the en suite bathroom. A coffee machine allows guests to brew a fresh cup of coffee each morning. The Bistro and Bar offers cocktails in a relaxing atmosphere. Quick bites to eat are also offered.

A computer in the lobby is available for guest use. Concierge services and a 24-hour reception provide convenient guest assistance.

San Francisco’s Chinatown is 1 km away from Staypineapple, An Elegant Hotel, Union Square. Grace Cathedral is 8 minutes’ walk away.

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What they offer

10.0
Exceptional
"Nathan in particular was very accommodating and had great su..."

Nadia | July 20, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Pineapple Bistro and Bar
Cuisine:American
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
Jones
40 m American, Bar, Pub
Olympic Flame Cafe
40 m American, Cafe, Diner
Perfect Hamburger
50 m American, Chinese, Italian
Asian cuisine
Asian cuisine
Kim Thanh
40 m Asian, Chinese, Seafood
Indonesia Restaurant
100 m Asian, Indonesian
iThai
100 m Asian, Thai
Cafe
Cafe
mangos cafe
20 m Cafe, Mexican
Nile cafe san francisco
60 m Cafe
All about Herbs @ Paris Cafe
100 m Cafe, French, Fusion

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Staypineapple, An Elegant Hotel, Union Square from real guests

Overall rating
8.7
Excellent
From 940 reviews
9.2Cleanliness
9.1Service
8.8Room comfort and quality
Agoda Reviews (96)Booking.com Reviews (762)
Rating via Agoda8.6
/
10
Cleanliness9.3
Facilities8.3
Location8.4
Room comfort and quality8.0
Service9.2
Value for money7.9
High score for San Francisco (CA)
Rating
9+ Exceptional (14)
8-9 Excellent (6)
7-8 Very Good (3)
6-7 Good (4)
<6 Below Expectation (4)
Time of the year
Mar - May (5)
Jun - Aug (9)
Sep - Nov (10)
Dec - Feb (7)
Don't miss out!Users are booking a place in San Francisco (CA) every 2 minutes on Agoda.com
All guests (96)
All room types
All languages
Showing 31 verified guest comments
12
10.0
Exceptional
Todd from United States
Couple
Superior Queen
Stayed 1 night in October 2019

Superb Experience”

We enjoyed our stay. The staff was friendly and very helpful. The rooms were well appointed and comfortable. Do not be put off by the name, it is a luxury hotel in the heart of San Francisco. We look forward to staying there again.

Reviewed October 12, 2019

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
Nathanael from United States
Couple
Superior King
Stayed 1 night in March 2019

Romantic, fun, and great service ”

Our stay at staypineapple was great. To be honest I didn't quite understand the whole pineapple fetish thing that they had going on throughout the hotel but I went with it. My wife and I enjoyed 1 night stay there. The sheets were super comfortable and the room was homey. They offered us delicious pineapple cupcakes at checkin and pineapple infused water which was also very good. We had a great experience here. If there were one possible downside to this hotel, it is that the walls were very thin. Fortunately for us, all of our neighbors were quiet.

Reviewed April 01, 2019

Thank you Nathanael, Our pineapple theme is birthed in the idea that the pineapple is an international symbol for hospitality. After debuting in Europe after the return of Columbus, this rare and prized fruit was in high demand throughout Europe, but due to lack of refrigeration, and a climate not hospitable to the cultivation of pineapples, it became a treat for only the wealthy. Over time, it became a treat served to only the most honored guests. Hotels, inns, and even towns began carving pineapples into their signs and walls to convey a welcoming tone. We are dedicated to providing welcoming and friendly treatment to all of our guests and let them know they are most honored.

Responded April 04, 2019
Staypineapple, An Elegant Hotel, Union Square
6.4
Good
Vina
Business traveler
Queen Room
Stayed 2 nights in May 2019

Pleasant stay”

A Friend suggested this hotel to me, so I stayed 2 nights during my first visit ever to San Francisco. After 15 hours long flight, I got the good rest I wanted thanks to a very comfy bed. However, I could smell traces of dogs and dogs' fur on the carpet. Luckily, I have no allergies. The proximity to Union Square makes it easy to explore city center. Staff is also very helpful. My only disappointment is that they charge "resort fee" (understand that every other hotel also charge the same, however, in my opinion, ... this hotel is not a resort like at all, and their rate is already premium)

Reviewed June 22, 2019

Thank you for leaving us your honest review. We're glad you like some things at our hotel and were also able to provide us feedback on where we can improve. We will certainly look into the issues you experience. We hope to see you again on your next visit.

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
9.2
Exceptional
Harry from Australia
Business traveler
Standard Queen
Stayed 5 nights in September 2019

Fun and Good value”

This is a delightful hotel both for fun and business. Nicely renovated, this property is but a few blocks to Union Square. The pineapple motif is great

Reviewed October 04, 2019

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
9.2
Exceptional
Ryan from Australia
Couple
Superior Queen
Stayed 1 night in April 2018

Great hotel and good value in expensive SF”

Very nice hotel, friendly staff and good value rooms. They are a little small but represent very good value for money compared to others. San Fran can be quite expensive!

Reviewed June 07, 2018

Ryan, We appreciate the wonderful review. I will definitely share your sentiments with our team, and we will do our best to provide the same level of service to all of our guests. Our rooms are a bit cozy as we are a 100+ year old facility. Most hotel rooms during our construction phase did not have personal bathrooms, a feature which was added many years later, shrinking our room and closet size. We try to keep all of our amenities and furnishings as modern as possible to make up for the lack of space. Thank you again, and we hope you return to stay with us again one day!. Ryan B. Front Desk Manager

Responded June 18, 2018
Staypineapple, An Elegant Hotel, Union Square
7.2
Very good
CHEN from Singapore
Business traveler
Superior Queen
Stayed 7 nights in June 2018

Very good”

I was initially apprehensive of the location of the hotel as it was near to the Tenderloin area. However, with some common sense & reference to google maps, it was easy to stay away from the Tenderloin area. It is walking distance from Union Square which makes for great shopping & walking. Fluffy bed & comfortable room. The room might be slightly small for a couple with huge luggages.

Reviewed June 22, 2018

Chen, Thank you for the honest appraisal of our hotel. Our location can be offputting for many. We are near the Tenderloin, which is notorious for its homeless population and blight, but we are also right next to the heartbeat of SF, Union Square. I'm glad you were able to safely navigate the area and truly enjoy what San Francisco has to offer. We are close to the Cable Cars, and the best shopping district in the west, not to mention all the food you can desire. Our bed's are certainly a hot topic and can easily be purchased for home use from Simmons. Thank you again, Ryan B.

Responded July 01, 2018
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
Neil from United Kingdom
Couple
Superior Queen
Stayed 9 nights in September 2018

GREAT LOCATION ETC”

Great location, rooms not massive but spotless, modern, and great quality furnishing etc. We couldn't have been more confortable. The four stars for price was purely down to how busy the whole City was rather than a mark down for this hotel in particular.

Reviewed October 05, 2018

Thank you for the awesome feedback Neil. We are ecstatic to know you found our location to your advantage and found our rooms modern and spotless. Happy to know you were very comfortable while staying with us. Being in the heart of San Francisco we do agree it gets busy its part of the fun life we have here in SF, it is very lively indeed. We hope to see you again on your next trip. Thank you again for staying with us.

Responded October 19, 2018
Staypineapple, An Elegant Hotel, Union Square
8.8
Excellent
Janet from United States
Couple
Standard Queen
Stayed 1 night in January 2019

What a surprise!”

We live in the Bay Area and stayed for a night following a concert. This place is beautiful,querky, charming with a great sense of humor. Wonderful restaurants and bars steps away. Neighborhood can be a bit sketchy but if you're looking for a "downtown " experience this is a fun place to stay. We'll be back!

Reviewed January 28, 2019

Thank you Janet. We hope more concerts pop up so you can stay with us again. I'm ecstatic our team and hotel were able to bring our Pineapple Hospitality A game. We'll do our best to be even better next time. Ryan, Front Desk

Responded February 02, 2019
Staypineapple, An Elegant Hotel, Union Square
8.4
Excellent
Stevie from United Kingdom
Couple
Superior King
Stayed 4 nights in May 2019

Great Location ”

Really great central location and staff were friendly and helpful. Rooms were on the small side but were clean and had super comfy beds and bedding which I think they pride themselves on. We were on our honeymoon literally married few days before and was a little disappointed that the hotel didn’t do anything special for us considering I had informed them in advance upon booking. We were also charged additional daily charges for WiFi etc which we were at no point advised about when checking in. Just a shame that these few things tainted our stay.

Reviewed May 07, 2019

Thank you for taking the time to share your feedback. We are truly grateful to had served you during your visit to San Francisco. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
8.0
Excellent
Jeffrey from Australia
Couple
Standard Queen
Stayed 4 nights in August 2019

Very good”

Staff were excellent. There was an outdoor bar at the back of the hotel so people were walking past our bedroom all night, so little sleep was had.

Reviewed August 26, 2019

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
5.6
Alvin from Singapore
Couple
Superior Queen
Stayed 5 nights in November 2018

Careless us, dishonest housekeeper”

I'm keeping this review as objective as I can. Firstly, this hotel has an excellent ambiance n we were blown away by their staff. When I expressed that we had a long flight and wished to check in earlier, she immediately agreed. Although many hotels do that but there are also some which do not. Hence, we were really appreciative of it. However, things turned sour when I left a pair of Melissa sneakers behind. We did not think of packing it in after I wore it once because everything seemed safe since we've been there for 4 nights. When we found out about e loss, we quickly called tt night n e staff insisted that we call e next morning. My hubby forced him to head up to check (no guest staying) which he unwillingly agreed. Found nothing; we decided to seek help from tt friendly staff we met tt morning. We called e next morning n she promised to drop a mail within e day. She did not. We waited for another day but to no avail. Finally, we spoke to e manager. He said he has done his part.

Reviewed December 06, 2018

I sincerely apologize we were unable to find your missing sneakers. While we have a very good system tracking Lost and Found items throughout our hotel, I can assure you this does not happen everyday. Our housekeepers have been with us from ten to twenty years and we have not had any issues regarding dishonesty. We do our best to keep track of lost items. We will certainly follow up with you in the event we do find your sneakers. With that said we're ecstatic you were blown away with the express check in and enjoyed our hotel's ambiance. We sincerely hope to welcome you again at our hotel. Thank you again for staying with us.

Responded December 10, 2018
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
RYAN from United States
Couple
Standard Queen
Stayed 1 night in November 2018

Clean and Comfortable boutique hotel ”

Everything one would want, in a setting just nice enough to make a person feel comfortable rather than out of place. Elevators require room access cards for "elevated" security, and the doors to the rooms feel sturdy and solid. beautiful finish work throughout which is clearly the focus here.

Reviewed November 13, 2018

Ryan, So glad you had a wonderful time in our hotel. Our company takes great pride in appearance and has designed this hotel to be the utmost in comfort, with an elegant flair. We're happy you could stay with us and enjoy our little pineapple slice of the world. Thank you for the review and staying with us, Ryan B. Front Desk Manager

Responded November 15, 2018
Staypineapple, An Elegant Hotel, Union Square
8.4
Excellent
Warren from Singapore
Couple
Queen Room
Stayed 1 night in March 2018

Cool hotel with a lovely concept”

We were very impressed by the friendly staff and how they tried to heighten our experience. Loved the concept and interior design of the premises, and the hotel had everything we needed. Highly recommended!

Reviewed March 10, 2018

Thank you for staying with us we truly appreciate your business. We are extremely delighted you loved our cool hotel's lovely concept. We love our awesome Pineapple theme as well. We're very happy to know our staff was able to heighten your experience while staying with us. We work very hard to ensure our guests are happy and comfortable during their stay. We hope to see you again on your next visit. Thank you.

Responded October 19, 2018
Staypineapple, An Elegant Hotel, Union Square
8.4
Excellent
Yvonne from New Zealand
Couple
Superior King
Stayed 2 nights in January 2019

Excellent”

We booked superior king room, but found our room was much smaller in comparison to other rooms - there was no room for our luggage and wardrobe was tiny. Overall the staff were great and the interior funky.

Reviewed February 13, 2019

Yvonne, I apologize for the small rooms size. Unfortunately our hotel was designed for the turn of the 20th century and has left our building somewhat cramped. We hope our comfy beds and pleasant staff made up for the cozy rooms.

Responded February 14, 2019
Staypineapple, An Elegant Hotel, Union Square
8.8
Excellent
ka from Hong Kong
Couple
Standard Queen
Stayed 4 nights in June 2019

Excellent”

Very helpful staff, hotel facilities was great. We had a happy stay there

Reviewed June 12, 2019

Thank you for taking the time to share your feedback. We are truly grateful to had served you during your visit to San Francisco. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
10.0
Exceptional
Nadia from Canada
Business traveler
Superior Queen
Stayed 5 nights in July 2019

Great boutique hotel!”

Locational cleanliness everything was really great! only complaint was the elevator is slow because it’s a historical building but it makes the building beautiful! Nathan in particular was very accommodating and had great suggestions!!

Reviewed July 20, 2019

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
9.2
Exceptional
Dorota from Poland
Couple
Superior Queen
Stayed 1 night in October 2019

Amazing atmosphere and design”

Loved (almost :)) everything about this place and will certainly come back. The only thing that I didn’t like was the lack of breakfast buffet :) super friendly staff and amazing comfy bed!

Reviewed November 02, 2019

Thank you staying with us! We're glad you loved almost everything about our hotel. We hope to expand our breakfast menu in the future. We would love to welcome you back in the near future.

Responded November 06, 2019
Staypineapple, An Elegant Hotel, Union Square
10.0
Exceptional
Julio from Australia
Couple
Superior Queen
Stayed 1 night in September 2019

Amazing Hotel ”

The bed feels like sleeping on the clouds.

Reviewed September 10, 2019

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
4.0
Karen from Australia
Business traveler
Accessible Queen
Stayed 2 nights in June 2019

Not worth the money and sub-standard for a boutique hotel ”

Unfortunately staff there was quite incompetent and rude. Didn’t get an option to pay for amenities fee for inclusion such as bike hire, water (couldn’t even get enough), wi-fi on top of expensive nightly rate. Rooms are small and smells. Noise from Upper floor disturbed sleep, not sound proof.

Reviewed June 24, 2019

Thank you for leaving us your honest review. We're glad you like some things at our hotel and were also able to provide us feedback on where we can improve. We will certainly look into the issues you experience. We hope to see you again on your next visit.

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
9.2
Exceptional
Frances from Philippines
Couple
Standard Queen
Stayed 2 nights in December 2019

perfect!”

excellent location, especially excellent bedsheets! room a little small but the ameneties were great

Reviewed February 18, 2021

Thanks for the review. Glad that you were able to take advantage of our amenities during this stay. We look forward to welcoming you back to San Francisco. Cheers! Rhodora Escobar

Responded February 21, 2021
Staypineapple, An Elegant Hotel, Union Square
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  • Excellent location
  • Chinatown
  • Powell Street Subway Station is within 0.52 km
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