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Staypineapple, An Elegant Hotel, Union Square
Staypineapple, An Elegant Hotel, Union Square
Staypineapple, An Elegant Hotel, Union Square
Staypineapple, An Elegant Hotel, Union Square
Staypineapple, An Elegant Hotel, Union Square
Staypineapple, An Elegant Hotel, Union Square
Staypineapple, An Elegant Hotel, Union Square

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8.6

Excellent

1,109 reviews

1,109 reviews

Housekeeping4
Breakfast1

I love the room, such great decor, so clean and cozy.

Suzanne
- May 5, 2022
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Rye

40 m

Scenic 49 Mile Drive

60 m

Shannon Street Murals

120 m

Redwood Room

150 m

Town and County Market

160 m

Popular landmarks
Chinatown

1.0 km

Lombard Street

1.8 km

Ferry Building Marketplace

2.0 km

Oracle Park

2.2 km

Fisherman's Wharf

2.4 km

Closest landmarks
Spine Pain Relief Centre

40 m

Curran Theater

210 m

Obiko

220 m

Geary Theatre

240 m

Glide Memorial United Methodist Church

240 m

Staypineapple, An Elegant Hotel, Union Square

580 Geary St, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in San Francisco Downtown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Alcatraz Island. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

Located in heart of San Francisco (CA)

Front desk [24-hour]

520 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Bicycle rental

Pets allowed

Free Wi-Fi in all rooms!

Luggage storage

Luggage storage

Contactless check-in/out

Laundry service

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 1 minutes on Agoda.com
Value for money7.9
Distance to city center1.0 Miles
Location rating8.2
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.7 km

Rooms available at Staypineapple, An Elegant Hotel, Union Square

Very good
Room comfort & quality

8

Standard Queen
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior King
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Queen
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Accessible Queen
...
  • Non-smoking
  • Shower
  • 1 queen bed
Enter dates to see prices
Queen Room
...
  • Non-smoking
  • Shower
  • 1 queen bed
Enter dates to see prices
Accessible Queen with Roll-in Shower
...
  • Non-smoking
  • Shower
  • 1 queen bed
Enter dates to see prices
King Room
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
Celebrity King Room
...
  • Room size: 14 m²/151 ft²
  • Shower
Enter dates to see prices
King Hearing Accessible Non-Smoking
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices

Frequently asked questions

Does Staypineapple, An Elegant Hotel, Union Square have a hot tub?

Staypineapple, An Elegant Hotel, Union Square does not have a hot tub.

What time is check-in and check-out at Staypineapple, An Elegant Hotel, Union Square?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Staypineapple, An Elegant Hotel, Union Square?

If you're looking for an easy way to get around San Francisco (CA) with private transportation, the hotel can arrange taxi service.

What are my dining options at Staypineapple, An Elegant Hotel, Union Square?

Staypineapple, An Elegant Hotel, Union Square features an on-site restaurant for your dining convenience.

What is the smoking policy at Staypineapple, An Elegant Hotel, Union Square?

Staypineapple, An Elegant Hotel, Union Square does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Staypineapple, An Elegant Hotel, Union Square?

Powell Street Subway Station is the closest train, metro, or bus station, about 510 m away from Staypineapple, An Elegant Hotel, Union Square.

What restaurants are nearby Staypineapple, An Elegant Hotel, Union Square?

Restaurants including Taqueria El Sol, Millennium and mangos cafe are popular in Staypineapple, An Elegant Hotel, Union Square’s neighborhood which is known as San Francisco Downtown.

What popular shopping places are close to Staypineapple, An Elegant Hotel, Union Square?

Located in the San Francisco Downtown area, Staypineapple, An Elegant Hotel, Union Square is close to great shopping choices like Union Square, Napa Valley Winery Exchange and San Francisco Art Exchange.

What are popular attractions near Staypineapple, An Elegant Hotel, Union Square?

Guests at Staypineapple, An Elegant Hotel, Union Square can easily visit Lombard Street, Chinatown and Cable Car Museum located in the San Francisco Downtown area.

What popular natural sightseeing spots are close to Staypineapple, An Elegant Hotel, Union Square?

Staypineapple, An Elegant Hotel, Union Square is located in the San Francisco Downtown area, which is famous for natural sightseeing destinations such as Scenic 49 Mile Drive, Gold Country and Russian Hill.

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Explore the neighborhood

What people love about Staypineapple, An Elegant Hotel, Union Square

  • 7.6

    Very good
    Cleanliness

    "I love the room, such great decor, so clean and cozy."

    Suzanne

    |

    May 5, 2022

  • 10

    Exceptional
    Location

    "Location is the best."

    Angelie

    |

    December 19, 2021

  • 10

    Exceptional

    "The lobby is so elegant"

    Angelie

    |

    December 19, 2021

Overall rating:

8.6

Excellent
1,109 reviews
Cleanliness
9.2
Facilities
8.2
Location
8.2
Read all reviews >
What travelers say they love:
Very helpful staff, hotel facilities was great.
ka from Hong Kong SAR, China
Couple
More about Staypineapple, An Elegant Hotel, Union Square

More about Staypineapple, An Elegant Hotel, Union Square

Staypineapple, An Elegant Hotel, Union Square

Get the most from an urban escape in San Francisco (CA) when you book a room at Staypineapple, An Elegant Hotel, Union Square. Located right in the city center, Staypineapple, An Elegant Hotel, Union Square saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Staypineapple, An Elegant Hotel, Union Square makes it easy to plan your day trips, sightseeing, and more around San Francisco (CA). Front desk services including concierge service and luggage storage can assist with your needs.
Packing light is possible at Staypineapple, An Elegant Hotel, Union Square thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and instant tea at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

For the ultimate convenience, you can even have groceries delivered to your room at Staypineapple, An Elegant Hotel, Union Square, with their exclusive service.


Around the property

Experience San Francisco (CA) like a true local. Don't forget to stop by Pier 39 located 2.4 km away, where everyone who visits San Francisco (CA) wants to have their photo taken.

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Amenities and facilities
Excellent
Facilities

8.2

Languages spoken

  • English
  • Spanish

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Grocery delivery

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bicycle rental [free]
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Restaurants on site

Pineapple Bistro and Bar

  • Cuisine: American
  • Menu: Buffet
Location
580 Geary St, San Francisco Downtown, San Francisco (CA), United States, 94102
Excellent
Location

8.2

Airports

  • San Francisco International Airport (SFO)
    18.7 km 22 min drive
  • Oakland International Airport (OAK)
    19.4 km

Public transportation

  • Powell Street Subway Station
    520 m
  • Historic Streetcars
    680 m

Hospital or clinic

  • Spine Pain Relief Centre
    40 m

Shopping

  • Ghirardelli Square
    2.3 km

Convenience store

  • 7 Eleven
    410 m

Cash withdrawal

  • ATM
    30 m
What's nearby

Popular landmarks

  • Chinatown
    1.0 km
  • Lombard Street
    1.8 km
  • Ferry Building Marketplace
    2.0 km
  • Oracle Park
    2.2 km
  • Fisherman's Wharf
    2.4 km
  • Pier 39
    2.4 km
  • Alcatraz Island
    4.5 km
  • Golden Gate Park
    4.7 km
  • Twin Peaks
    4.7 km
  • Golden Gate Bridge
    6.8 km

Nearby landmarks

  • Rye
    40 m
  • Spine Pain Relief Centre
    40 m
  • Scenic 49 Mile Drive
    60 m
  • Shannon Street Murals
    120 m
  • Redwood Room
    150 m
  • Town and County Market
    160 m
  • Napa Valley Winery Exchange
    170 m
  • Right Way
    190 m
  • San Francisco Art Exchange
    190 m
  • Bohemian Club
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that pets under 25 pounds are allowed at the rate of $100 non-refundable pet fee.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until12:00

Getting around

  • Distance from city center1.0 Miles
  • Travel time to airport (minutes)20

Extras

  • Daily Internet/Wi-Fi fee0 USD

The property

  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 93
  • Year property opened1913

Parking

  • Daily parking fee0 USD
Property announcements

Please note: Guests under the age of 21 can only check in with a parent or official guardian. Dogs are welcome with a fee. The fee covers cleaning costs, use of a dog bed, and complimentary dog treats/poop bags. Parking is available at a location nearby. Pricing varies by vehicle size. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Staypineapple, An Elegant Hotel, Union Square from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.2
Facilities8.2
Location8.2
Room comfort and quality8.0
Service9.1
Value for money7.9
High score for San Francisco (CA)
Rating
9+ Exceptional (18)
8-9 Excellent (6)
7-8 Very Good (5)
6-7 Good (4)
<6 Below Expectation (7)
Time of the year
Mar - May (11)
Jun - Aug (10)
Sep - Nov (11)
Dec - Feb (8)
All guests (119)
All room types
All languages

Show reviews that mention 

Showing 40 verified guest comments
12
10.0
Exceptional
Todd from United States
Couple
Superior Queen
Stayed 1 night in October 2019

Superb Experience”

We enjoyed our stay. The staff was friendly and very helpful. The rooms were well appointed and comfortable. Do not be put off by the name, it is a luxury hotel in the heart of San Francisco. We look forward to staying there again.

Reviewed October 12, 2019

See room deals

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
Nathanael from United States
Couple
Superior King
Stayed 1 night in March 2019

Romantic, fun, and great service ”

Our stay at staypineapple was great. To be honest I didn't quite understand the whole pineapple fetish thing that they had going on throughout the hotel but I went with it. My wife and I enjoyed 1 night stay there. The sheets were super comfortable and the room was homey. They offered us delicious pineapple cupcakes at checkin and pineapple infused water which was also very good. We had a great experience here. If there were one possible downside to this hotel, it is that the walls were very thin. Fortunately for us, all of our neighbors were quiet.

Reviewed April 01, 2019

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Thank you Nathanael, Our pineapple theme is birthed in the idea that the pineapple is an international symbol for hospitality. After debuting in Europe after the return of Columbus, this rare and prized fruit was in high demand throughout Europe, but due to lack of refrigeration, and a climate not hospitable to the cultivation of pineapples, it became a treat for only the wealthy. Over time, it became a treat served to only the most honored guests. Hotels, inns, and even towns began carving pineapples into their signs and walls to convey a welcoming tone. We are dedicated to providing welcoming and friendly treatment to all of our guests and let them know they are most honored.

Responded April 04, 2019
Staypineapple, An Elegant Hotel, Union Square
6.4
Good
Vina
Business traveler
Queen Room
Stayed 2 nights in May 2019

Pleasant stay”

A Friend suggested this hotel to me, so I stayed 2 nights during my first visit ever to San Francisco. After 15 hours long flight, I got the good rest I wanted thanks to a very comfy bed. However, I could smell traces of dogs and dogs' fur on the carpet. Luckily, I have no allergies. The proximity to Union Square makes it easy to explore city center. Staff is also very helpful. My only disappointment is that they charge "resort fee" (understand that every other hotel also charge the same, however, in my opinion, ... this hotel is not a resort like at all, and their rate is already premium)

Reviewed June 22, 2019

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Thank you for leaving us your honest review. We're glad you like some things at our hotel and were also able to provide us feedback on where we can improve. We will certainly look into the issues you experience. We hope to see you again on your next visit.

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
9.2
Exceptional
Harry from Australia
Business traveler
Superior Queen
Stayed 5 nights in September 2019

Fun and Good value”

This is a delightful hotel both for fun and business. Nicely renovated, this property is but a few blocks to Union Square. The pineapple motif is great

Reviewed October 04, 2019

See room deals

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
9.2
Exceptional
Ryan from Australia
Couple
Superior Queen
Stayed 1 night in April 2018

Great hotel and good value in expensive SF”

Very nice hotel, friendly staff and good value rooms. They are a little small but represent very good value for money compared to others. San Fran can be quite expensive!

Reviewed June 07, 2018

See room deals

Ryan, We appreciate the wonderful review. I will definitely share your sentiments with our team, and we will do our best to provide the same level of service to all of our guests. Our rooms are a bit cozy as we are a 100+ year old facility. Most hotel rooms during our construction phase did not have personal bathrooms, a feature which was added many years later, shrinking our room and closet size. We try to keep all of our amenities and furnishings as modern as possible to make up for the lack of space. Thank you again, and we hope you return to stay with us again one day!. Ryan B. Front Desk Manager

Responded June 18, 2018
Staypineapple, An Elegant Hotel, Union Square
7.2
Very good
Dalal
Couple
Superior King
Stayed 3 nights in November 2019

Cute hotel but overpriced”

Cute hotel, the rooms were super clean.. the staff were very friendly and hospitable.. the hotel is located few minutes walk from Union Square and close to many restaurants and bars.. the only criticism we had was the size of the room, it was so tiny for the very high price we paid..

Reviewed December 12, 2019

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Thank you for sharing your feedback with us. We're glad you found our hotel rooms super clean and our staff very friendly and hospitable. Our rates usually vary depending on the season, they tend to be higher during the convention months. We hope to see you again on your next visit. Thank you for staying with us.

Responded December 28, 2019
Staypineapple, An Elegant Hotel, Union Square
7.2
Very good
CHEN from Singapore
Business traveler
Superior Queen
Stayed 7 nights in June 2018

Very good”

I was initially apprehensive of the location of the hotel as it was near to the Tenderloin area. However, with some common sense & reference to google maps, it was easy to stay away from the Tenderloin area. It is walking distance from Union Square which makes for great shopping & walking. Fluffy bed & comfortable room. The room might be slightly small for a couple with huge luggages.

Reviewed June 22, 2018

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Chen, Thank you for the honest appraisal of our hotel. Our location can be offputting for many. We are near the Tenderloin, which is notorious for its homeless population and blight, but we are also right next to the heartbeat of SF, Union Square. I'm glad you were able to safely navigate the area and truly enjoy what San Francisco has to offer. We are close to the Cable Cars, and the best shopping district in the west, not to mention all the food you can desire. Our bed's are certainly a hot topic and can easily be purchased for home use from Simmons. Thank you again, Ryan B.

Responded July 01, 2018
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
Neil from United Kingdom
Couple
Superior Queen
Stayed 9 nights in September 2018

GREAT LOCATION ETC”

Great location, rooms not massive but spotless, modern, and great quality furnishing etc. We couldn't have been more confortable. The four stars for price was purely down to how busy the whole City was rather than a mark down for this hotel in particular.

Reviewed October 05, 2018

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Thank you for the awesome feedback Neil. We are ecstatic to know you found our location to your advantage and found our rooms modern and spotless. Happy to know you were very comfortable while staying with us. Being in the heart of San Francisco we do agree it gets busy its part of the fun life we have here in SF, it is very lively indeed. We hope to see you again on your next trip. Thank you again for staying with us.

Responded October 19, 2018
Staypineapple, An Elegant Hotel, Union Square
8.8
Excellent
Janet from United States
Couple
Standard Queen
Stayed 1 night in January 2019

What a surprise!”

We live in the Bay Area and stayed for a night following a concert. This place is beautiful,querky, charming with a great sense of humor. Wonderful restaurants and bars steps away. Neighborhood can be a bit sketchy but if you're looking for a "downtown " experience this is a fun place to stay. We'll be back!

Reviewed January 28, 2019

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Thank you Janet. We hope more concerts pop up so you can stay with us again. I'm ecstatic our team and hotel were able to bring our Pineapple Hospitality A game. We'll do our best to be even better next time. Ryan, Front Desk

Responded February 02, 2019
Staypineapple, An Elegant Hotel, Union Square
8.4
Excellent
Stevie from United Kingdom
Couple
Superior King
Stayed 4 nights in May 2019

Great Location ”

Really great central location and staff were friendly and helpful. Rooms were on the small side but were clean and had super comfy beds and bedding which I think they pride themselves on. We were on our honeymoon literally married few days before and was a little disappointed that the hotel didn’t do anything special for us considering I had informed them in advance upon booking. We were also charged additional daily charges for WiFi etc which we were at no point advised about when checking in. Just a shame that these few things tainted our stay.

Reviewed May 07, 2019

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Thank you for taking the time to share your feedback. We are truly grateful to had served you during your visit to San Francisco. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
8.0
Excellent
Jeffrey from Australia
Couple
Standard Queen
Stayed 4 nights in August 2019

Very good”

Staff were excellent. There was an outdoor bar at the back of the hotel so people were walking past our bedroom all night, so little sleep was had.

Reviewed August 26, 2019

See room deals

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
5.6
Alvin from Singapore
Couple
Superior Queen
Stayed 5 nights in November 2018

Careless us, dishonest housekeeper”

I'm keeping this review as objective as I can. Firstly, this hotel has an excellent ambiance n we were blown away by their staff. When I expressed that we had a long flight and wished to check in earlier, she immediately agreed. Although many hotels do that but there are also some which do not. Hence, we were really appreciative of it. However, things turned sour when I left a pair of Melissa sneakers behind. We did not think of packing it in after I wore it once because everything seemed safe since we've been there for 4 nights. When we found out about e loss, we quickly called tt night n e staff insisted that we call e next morning. My hubby forced him to head up to check (no guest staying) which he unwillingly agreed. Found nothing; we decided to seek help from tt friendly staff we met tt morning. We called e next morning n she promised to drop a mail within e day. She did not. We waited for another day but to no avail. Finally, we spoke to e manager. He said he has done his part.

Reviewed December 06, 2018

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I sincerely apologize we were unable to find your missing sneakers. While we have a very good system tracking Lost and Found items throughout our hotel, I can assure you this does not happen everyday. Our housekeepers have been with us from ten to twenty years and we have not had any issues regarding dishonesty. We do our best to keep track of lost items. We will certainly follow up with you in the event we do find your sneakers. With that said we're ecstatic you were blown away with the express check in and enjoyed our hotel's ambiance. We sincerely hope to welcome you again at our hotel. Thank you again for staying with us.

Responded December 10, 2018
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
RYAN from United States
Couple
Standard Queen
Stayed 1 night in November 2018

Clean and Comfortable boutique hotel ”

Everything one would want, in a setting just nice enough to make a person feel comfortable rather than out of place. Elevators require room access cards for "elevated" security, and the doors to the rooms feel sturdy and solid. beautiful finish work throughout which is clearly the focus here.

Reviewed November 13, 2018

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Ryan, So glad you had a wonderful time in our hotel. Our company takes great pride in appearance and has designed this hotel to be the utmost in comfort, with an elegant flair. We're happy you could stay with us and enjoy our little pineapple slice of the world. Thank you for the review and staying with us, Ryan B. Front Desk Manager

Responded November 15, 2018
Staypineapple, An Elegant Hotel, Union Square
8.4
Excellent
Warren from Singapore
Couple
Standard Queen
Stayed 1 night in March 2018

Cool hotel with a lovely concept”

We were very impressed by the friendly staff and how they tried to heighten our experience. Loved the concept and interior design of the premises, and the hotel had everything we needed. Highly recommended!

Reviewed March 10, 2018

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Thank you for staying with us we truly appreciate your business. We are extremely delighted you loved our cool hotel's lovely concept. We love our awesome Pineapple theme as well. We're very happy to know our staff was able to heighten your experience while staying with us. We work very hard to ensure our guests are happy and comfortable during their stay. We hope to see you again on your next visit. Thank you.

Responded October 19, 2018
Staypineapple, An Elegant Hotel, Union Square
8.8
Excellent
ka from Hong Kong SAR, China
Couple
Standard Queen
Stayed 4 nights in June 2019

Excellent”

Very helpful staff, hotel facilities was great. We had a happy stay there

Reviewed June 12, 2019

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Thank you for taking the time to share your feedback. We are truly grateful to had served you during your visit to San Francisco. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
8.4
Excellent
Yvonne from New Zealand
Couple
Superior King
Stayed 2 nights in January 2019

Excellent”

We booked superior king room, but found our room was much smaller in comparison to other rooms - there was no room for our luggage and wardrobe was tiny. Overall the staff were great and the interior funky.

Reviewed February 13, 2019

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Yvonne, I apologize for the small rooms size. Unfortunately our hotel was designed for the turn of the 20th century and has left our building somewhat cramped. We hope our comfy beds and pleasant staff made up for the cozy rooms.

Responded February 14, 2019
Staypineapple, An Elegant Hotel, Union Square
9.2
Exceptional
Frances from Philippines
Couple
Superior Queen
Stayed 2 nights in December 2019

perfect!”

excellent location, especially excellent bedsheets! room a little small but the ameneties were great

Reviewed February 18, 2021

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Thanks for the review. Glad that you were able to take advantage of our amenities during this stay. We look forward to welcoming you back to San Francisco. Cheers! Rhodora Escobar

Responded February 21, 2021
Staypineapple, An Elegant Hotel, Union Square
6.8
Good
Liza from United States
Couple
Superior Queen
Stayed 2 nights in July 2020

Good”

The location of the hotel is not good at all. The neighborhood is very dirty and full of homeless people sleeping and living on the sidewalks. The hotel is nice but the neighborhood isles not feel safe or clean or walkable

Reviewed July 12, 2020

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Hello, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We do take an additional $50 deposit per night, which should be returned back if not used within 10 business days. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rhodora Escobar

Responded March 31, 2021
Staypineapple, An Elegant Hotel, Union Square
10.0
Exceptional
Julio from Australia
Couple
Superior Queen
Stayed 1 night in September 2019

Amazing Hotel ”

The bed feels like sleeping on the clouds.

Reviewed September 10, 2019

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Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
10.0
Exceptional
Nadia from Canada
Business traveler
Superior Queen
Stayed 5 nights in July 2019

Great boutique hotel!”

Locational cleanliness everything was really great! only complaint was the elevator is slow because it’s a historical building but it makes the building beautiful! Nathan in particular was very accommodating and had great suggestions!!

Reviewed July 20, 2019

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Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded October 23, 2019
Staypineapple, An Elegant Hotel, Union Square
12
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