Travelling to United States? Read all updated requirements before you book.
Lobby, Staypineapple, An Elegant Hotel, Union Square in San Francisco (CA)
Superior King - Bed, Staypineapple, An Elegant Hotel, Union Square in San Francisco (CA)
Lobby, Staypineapple, An Elegant Hotel, Union Square in San Francisco (CA)
Lobby, Staypineapple, An Elegant Hotel, Union Square in San Francisco (CA)
Interior view, Staypineapple, An Elegant Hotel, Union Square in San Francisco (CA)
Interior view, Staypineapple, An Elegant Hotel, Union Square in San Francisco (CA)
Bathroom, Staypineapple, An Elegant Hotel, Union Square in San Francisco (CA)

Removed from saved list

8.4

Excellent

2,090 reviews

2,090 reviews

See map
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Rye
40 m
Scenic 49 Mile Drive
60 m
Shannon Street Murals
120 m
Redwood Room
150 m
Town and County Market
160 m
Popular landmarks
Chinatown
1.0 km
Lombard Street
1.8 km
Ferry Building Marketplace
2.0 km
Oracle Park
2.2 km
Fisherman's Wharf
2.4 km
Closest landmarks
Spine Pain Relief Centre
40 m
Curran Theater
210 m
Obiko
220 m
Geary Theatre
240 m
Glide Memorial United Methodist Church
240 m

Staypineapple, An Elegant Hotel, Union Square

580 Geary St, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in San Francisco Downtown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Alcatraz Island. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Located in heart of San Francisco (CA)

Front desk [24-hour]

520 meters to public transportation

Inside city center

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Coffee shop

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 1 minutes on Agoda.com
Value for money8.0
Distance to city center1.0 Miles
Location rating8.3
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.7 km

Rooms available at Staypineapple, An Elegant Hotel, Union Square

Very good
Room comfort & quality

8

Accessible Queen with Roll-in Shower
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Queen Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Queen
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior King
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Accessible Queen
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Queen
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
King Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Celebrity King Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Celebrity King Room with Communication Features
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Staypineapple, An Elegant Hotel, Union Square provide laundry services?

Yes! Staypineapple, An Elegant Hotel, Union Square offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Does Staypineapple, An Elegant Hotel, Union Square offer dry cleaning services?

Yes! Staypineapple, An Elegant Hotel, Union Square features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What bars are nearby Staypineapple, An Elegant Hotel, Union Square?

While remaining at Staypineapple, An Elegant Hotel, Union Square, indulge in your evening or night out at Butterfly Bar, Buddha Lounge, and Commonwealth Club to make the most out of your nightlife.

How many rooms does Staypineapple, An Elegant Hotel, Union Square have?

Staypineapple, An Elegant Hotel, Union Square has a total of 93 rooms.

At what time of the year is Staypineapple, An Elegant Hotel, Union Square most popular?

Staypineapple, An Elegant Hotel, Union Square's most popular month where verified guests have stayed the most is in May.

What is the verified guest review consensus about Staypineapple, An Elegant Hotel, Union Square's view?

67.0% of our verified guest assessments have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Staypineapple, An Elegant Hotel, Union Square down in the review section.

What is the typical rating that verified Couples' have given to Staypineapple, An Elegant Hotel, Union Square?

Past couple travelers that have stayed at this property have given Staypineapple, An Elegant Hotel, Union Square an average rating of 8.6. You can look up on more descriptive customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the nearest train, metro, or bus station to Staypineapple, An Elegant Hotel, Union Square?

The closest train, metro, or bus station is Montgomery Street Subway Station, 1008.27 m away from Staypineapple, An Elegant Hotel, Union Square.

What time is check-in and check-out at Staypineapple, An Elegant Hotel, Union Square?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

What is the closest airport to Staypineapple, An Elegant Hotel, Union Square?

The nearest airport to Staypineapple, An Elegant Hotel, Union Square is Stockton Metropolitan Airport, 103.0 km away.

See map

Explore the neighborhood

What people love about Staypineapple, An Elegant Hotel, Union Square

  • 10

    Exceptional
    Staff 

    "Clean and very friendly staffs"

    Thattawan

    |

    May 24, 2023

  • 10

    Exceptional
    Staff 

    "Clean n friendly staff"

    Sawant

    |

    March 19, 2023

  • 9.6

    Exceptional
    Location

    "Great location, good restaurants within walking distance."

    Carl

    |

    January 10, 2023

Overall rating:

8.4

Excellent
2,090 reviews
Cleanliness
9.0
Facilities
8.1
Location
8.3
Read all reviews >
What travelers say they love:
Very good staff friendly very clean everything
francisco from United States
Family with young children
More about Staypineapple, An Elegant Hotel, Union Square

More about Staypineapple, An Elegant Hotel, Union Square

Staypineapple, An Elegant Hotel, Union Square

Get the most from an urban escape in San Francisco (CA) when you book a room at Staypineapple, An Elegant Hotel, Union Square. Located right in the city center, Staypineapple, An Elegant Hotel, Union Square saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Staypineapple, An Elegant Hotel, Union Square makes it easy to plan your day trips, sightseeing, and more around San Francisco (CA). Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service and luggage storage can assist with your needs. Packing light is possible at Staypineapple, An Elegant Hotel, Union Square thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and instant tea at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

For the ultimate convenience, you can even have groceries delivered to your room at Staypineapple, An Elegant Hotel, Union Square, with their exclusive service.


Around the property

Experience San Francisco (CA) like a true local. Don't forget to stop by Pier 39 located 2.4 km away, where everyone who visits San Francisco (CA) wants to have their photo taken.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Languages spoken
  • English
  • Filipino
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Coffee shop
  • Grocery delivery
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bicycle rental [free]
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Restaurants on site
Pineapple Bistro and Bar
  • Cuisine: American
  • Menu: Buffet

Location

580 Geary St, San Francisco Downtown, San Francisco (CA), United States, 94102
Excellent
Location

8.3

Airports
  • San Francisco International Airport (SFO)
    18.7 km 22 min drive
  • Oakland International Airport (OAK)
    19.4 km
Public transportation
  • Powell Street Subway Station
    520 m
  • Historic Streetcars
    680 m
Hospital or clinic
  • Spine Pain Relief Centre
    40 m
Shopping
  • Ghirardelli Square
    2.3 km
Convenience store
  • 7 Eleven
    410 m
Cash withdrawal
  • ATM
    30 m

What's nearby

Popular landmarks
  • Chinatown
    1.0 km
  • Lombard Street
    1.8 km
  • Ferry Building Marketplace
    2.0 km
  • Oracle Park
    2.2 km
  • Fisherman's Wharf
    2.4 km
  • Pier 39
    2.4 km
  • Alcatraz Island
    4.5 km
  • Golden Gate Park
    4.7 km
  • Twin Peaks
    4.7 km
  • Golden Gate Bridge
    6.8 km
Nearby landmarks
  • Rye
    40 m
  • Spine Pain Relief Centre
    40 m
  • Scenic 49 Mile Drive
    60 m
  • Shannon Street Murals
    120 m
  • Redwood Room
    150 m
  • Town and County Market
    160 m
  • Napa Valley Winery Exchange
    170 m
  • Right Way
    190 m
  • San Francisco Art Exchange
    190 m
  • Bohemian Club
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that pets under 25 pounds are allowed at the rate of $100 non-refundable pet fee.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Getting around
  • Distance from city center1.0 Miles
  • Travel time to airport (minutes)20
Extras
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 93
  • Year property opened1913
Parking
  • Daily parking fee0 USD

Property announcements

Please note: Guests under the age of 21 can only check in with a parent or official guardian. Dogs are welcome with a fee. The fee covers cleaning costs, use of a dog bed, and complimentary dog treats/poop bags. Parking is available at a location nearby. Pricing varies by vehicle size. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Staypineapple, An Elegant Hotel, Union Square from real guests

Provided by verified guests of Agoda
8.4
Cleanliness9.0
Facilities8.1
Location8.3
Room comfort and quality8.0
Service9.0
Value for money8.0
High score for San Francisco (CA)
Rating
9+ Exceptional (31)
8-9 Excellent (7)
7-8 Very Good (8)
6-7 Good (6)
<6 Below Expectation (12)
Time of the year
Mar - May (18)
Jun - Aug (21)
Sep - Nov (16)
Dec - Feb (9)

Show reviews that mention 

Showing 64 verified guest comments
1234
10.0
Exceptional
PAUL from Malaysia
Couple
Superior King
Stayed 2 nights in October 2022

Great Service, Fantastic Location, Comfortable Room, Great Value for Money”

Great Service -- Friendly, efficient & helpful staff Fantastic Location -- 10 mins walk from Union Square, lots of great restaurants and cafes nearby Comfortable Room -- Well-appointed room with fantastic little touches, spacious bathroom and a very comfortable bed (I especially appreciated the 2 single duvets as opposed to 1 king-sized duvet) And best of all, great value for money :)

Reviewed November 27, 2022

See room deals

Hi Paul, You made our Pineapple day with your review…..we love doing what we do because we can make people happy. Thank you from the core of our Pineapple heart. Until next time, Rhodora/Head Pineapple

Responded December 17, 2022
Staypineapple, An Elegant Hotel, Union Square
10.0
Exceptional
Anastasiia from United Arab Emirates
Couple
Superior Queen
Stayed 2 nights in June 2022

Highly recommended! ”

It’s a cozy place with probably the best bed I have ever slept on- couldn’t get out of it in the mornings! Very clean, great branded amenities around the room with pineapple smell, loved how detail oriented they are. Very friendly employees, always there to help! Definitely will be staying there again, once in San Francisco!

Reviewed July 04, 2022

See room deals

Hello Anastasiia, Thank you very much for choosing to stay with us here at Staypineapple San Francisco! We love that you enjoyed your experience, and we sure hope you will return for another great stay sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back! Happy Travels, Rhodora / Head Pineapple

Responded July 05, 2022
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
Carl from United Kingdom
Couple
Deluxe Queen
Stayed 3 nights in January 2023

Tidy”

Great location, good restaurants within walking distance. Reasonable sized room for a city hotel, very clean and well kept rooms and hotel, recommended.

Reviewed January 11, 2023

See room deals

Hello, Thank you very much for choosing to stay with us here at Staypineapple San Francisco! We love that you enjoyed your experience, and we sure hope you will return for another great stay sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back! Happy Travels, Rhodora / Head Pineapple

Responded January 13, 2023
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
Robin from United Kingdom
Couple
Deluxe Queen
Stayed 4 nights in September 2022

Cool as a pineapple”

Great staff, couldn't do enough to make our stay better. Great attention to detail. They've gone that extra mile to please us. Two free beverages on arrival, cold water flavoured with pineapple and lovely pineapple cookies. We needed ice and the staff, would get us some without hassle. Lovely yellow dressing gowns and themed rooms. Free coffee pods and water. Just a relaxing hassle free stay

Reviewed September 12, 2022

See room deals

Hi Robin, We can't thank you enough for taking the time to provide this wonderful review; we really appreciate it!! And you are so kind to mention the team; we have to agree - our staff is fantastic and they truly loves providing exceptional experiences to our guests. We are so happy to see that you found our hotel relaxing and hassle free. Until next time, Rhodora

Responded September 14, 2022
Staypineapple, An Elegant Hotel, Union Square
10.0
Exceptional
Angelie from Philippines
Family with young children
King Room
Stayed 3 nights in December 2021

Sophisticated boutique hotel”

Location is the best. Bed is comfortable. The lobby is so elegant

Reviewed December 19, 2021

See room deals

Hi Angelie, We're glad you enjoyed your stay - we appreciate the awesome rating. See you soon and thank you for choosing Staypineapple. Sincerely, Rhodora

Responded April 15, 2022
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
Holly from United States
Business traveler
Queen Room
Stayed 1 night in May 2022

truly elegant”

Many older hotels try to pull off the classic elegant look. Few succeed - but Staypineapple does. My room was small but the glamorous surroundings and the fabulous European duvet made up for it. I will return.

Reviewed May 16, 2022

See room deals

Hello Holly, Thank you very much for choosing to stay with us here at Staypineapple SF! We love seeing that you enjoyed your experience, and we sure hope you will return for another great stay again sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back! Happy Travels, Rhodora / Head Pineapple

Responded May 18, 2022
Staypineapple, An Elegant Hotel, Union Square
10.0
Exceptional
francisco from United States
Family with young children
Standard Queen
Stayed 1 night in February 2020

nice”

very good staff friendly very clean everything

Reviewed February 24, 2020

See room deals

Thank you for staying with us!

Responded February 28, 2020
Staypineapple, An Elegant Hotel, Union Square
10.0
Exceptional
Monique from United States
Couple
Queen Room
Stayed 2 nights in September 2021

Exceptional”

It was the best stay in SF I loved it.

Reviewed September 07, 2021

See room deals

Hi Monique, We are so happy that we ranked as your best stay in San Francisco. We thank you for choosing Staypineapple and we look forward to welcoming you back soon. Sincerely, Rhodora E.

Responded September 11, 2021
Staypineapple, An Elegant Hotel, Union Square
9.6
Exceptional
Peggy from United States
Couple
Standard Queen
Stayed 2 nights in April 2022

Very pleasantly surprised!”

The room was well appointed but our room was a bit small.

Reviewed April 13, 2022

See room deals

Hi Peggy, Thank you from the core of our Pineapple heart for the great review! Sincerely, Rhodora E.

Responded April 15, 2022
Staypineapple, An Elegant Hotel, Union Square
9.2
Exceptional
Frances from Philippines
Couple
Superior Queen
Stayed 2 nights in December 2019

perfect!”

excellent location, especially excellent bedsheets! room a little small but the ameneties were great

Reviewed February 18, 2021

See room deals

Thanks for the review. Glad that you were able to take advantage of our amenities during this stay. We look forward to welcoming you back to San Francisco. Cheers! Rhodora Escobar

Responded February 21, 2021
Staypineapple, An Elegant Hotel, Union Square
8.0
Excellent
Tyler from United States
Couple
Superior Queen
Stayed 1 night in June 2021

Great Stay! ”

A great clean stay, friendly staff and $10 credit for the snack bar during our stay. A bit thrown off with just how small the room was for the price of a superior queen room. Other than that I have no complaints. Heads up you’ll owe $50 deposit once you arrive. Expecting it to return to my account after checking out.

Reviewed June 12, 2021

See room deals

Thank you from the core of our pineapple heart for such a great review!

Responded June 23, 2021
Staypineapple, An Elegant Hotel, Union Square
7.6
Very good
Suzanne from United States
Solo traveler
Standard Queen
Stayed 1 night in May 2022

It’s a very nice place, but rooms not soundproof”

Don’t stay here if you’re a light sleeper who requires a soundproof or motion proof room. Although the hotel was far from booked, they still put me in a room right over a giant industrial fan outside that shook the entire room all night, and inside the door opened to the elevator, so I got to hear the few other guests conversing and walking down the hallway. I love the room, such great decor, so clean and cozy. But why put what few guests that you have in the worst rooms? I would give a glowing review if I was in a better room. I guess I paid for a cheap room?

Reviewed May 06, 2022

See room deals

Dear Suzanne, Dear Suzanne, We are very sorry to see that you did not have the exceptional experience we strive to provide to all of our guests here at Staypineapple San Francisco. I wish that we had the opportunity to move you into a different room so we can make it right. We appreciate you having chosen us for your recent stay and we sincerely apologize for falling short in any way. If your travel brings you back to San Francisco or any of the Staypineapple locations please do let me know so we can make it up to you. Thank you and best regards, Rhodora

Responded May 10, 2022
Staypineapple, An Elegant Hotel, Union Square
7.6
Very good
Asya from Switzerland
Couple
Superior Queen
Stayed 2 nights in July 2022

It's okay for a short trip”

We stayed for 2 nights. Room is small but totally okay for a short stay. Internet connection was terrible. We had no connection in our room. Right in front of our window was some kind of ventilation which was very loud. We had no problem sleeping but for light sleepers no chance to sleep. Reception staff is very friendly. Hotel location is very central so perfect for sightseeing with limited time. Compared to other hotels near union square the price is very good.

Reviewed September 01, 2022

See room deals

Dear Asya, We thank you for sharing this feedback with us as it is the only way we learn and get better. I am so sorry about internet and the noise outside of your window. I promise you we will get better and make sure that both issues are resolved. We would love for you to give us another chance to earn your confidence! Contact me at any time as I would love the opportunity to make this right for you. Sincerely, Rhodora

Responded September 10, 2022
Staypineapple, An Elegant Hotel, Union Square
7.6
Very good
Amy from United States
Family with teens
Queen Room
Stayed 4 nights in July 2022

Charming hotel”

Very cute ambiance. Rooms are small but the bedding is heavenly! Its in a good location but neighborhood is not without its issues - its a little dodgy. Had multiple issues with our keys deactivating and wi-fi not working.

Reviewed July 27, 2022

See room deals

Hello, Thank you for your review and for your kind words, we are glad that you loved our beddings. We sincerely apologize for the Wi-Fi and key issues that you experienced, I understand how frustrating this was for you. We are taking necessary actions to address both issues and we really appreciate you bringing this to our attention as it is so important to us to provide extraordinary service, and we can’t do that without you letting us know when we miss the mark. I hope you'll give us another opportunity to welcome you back. Sincerely, Rhodora

Responded July 29, 2022
Staypineapple, An Elegant Hotel, Union Square
6.8
Good
Liza from United States
Couple
Superior Queen
Stayed 2 nights in July 2020

Good”

The location of the hotel is not good at all. The neighborhood is very dirty and full of homeless people sleeping and living on the sidewalks. The hotel is nice but the neighborhood isles not feel safe or clean or walkable

Reviewed July 12, 2020

See room deals

Hello, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We do take an additional $50 deposit per night, which should be returned back if not used within 10 business days. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rhodora Escobar

Responded March 31, 2021
Staypineapple, An Elegant Hotel, Union Square
6.8
Good
Hungsun from South Korea
Business traveler
Standard Queen
Stayed 3 nights in August 2022

Good”

Just good location. that's all!

Reviewed December 28, 2022

See room deals

Hi Hungsun, Thank you for taking the time to share you're review of our location. We hope to welcome you back soon. Cheers, Rhodora

Responded December 30, 2022
Staypineapple, An Elegant Hotel, Union Square
6.8
Good
Chee from Malaysia
Couple
Queen Room
Stayed 1 night in October 2022

Room”

Rooms too small

Reviewed November 12, 2022

See room deals

Dear Chee, Thank you for your feedback, our building is a 100+ years - built in 1913. It was lovingly renovated and turned into a Staypineapple Hotel in 2016, this is why our rooms are a lot smaller than your typical new build hotels. I appreciate your honest comment about the size of the room, I hope the uniqueness and history add the experience when staying with us. Sincerely, Rhodora

Responded November 18, 2022
Staypineapple, An Elegant Hotel, Union Square
5.6
Natalie from United States
Couple
Superior Queen
Stayed 1 night in May 2022

Super cute does the job”

Rooms are absolutely adorable and the beds are AMAZINGly comfortable, loved the European duvets! Fridge was small and broken no microwave and bed was squeaky and the short staff made getting a coffee in the lobby a 45 min process

Reviewed May 30, 2022

See room deals

Dear Natalie, Thank you very much for choosing to stay with us here at Staypineapple San Francisco! We love that you enjoyed your experience, and we sure hope you will return for another great stay sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back! Happy Travels, Rhodora / Head Pineapple

Responded July 01, 2022
Staypineapple, An Elegant Hotel, Union Square
5.6
Ben from United States
Couple
Superior King
Stayed 5 nights in June 2022

Good for single night or double night stays ”

I stayed for about 5 nights while the beds are super comfy that's about all they offer

Reviewed June 29, 2022

See room deals

Dear Ben, We are very sorry to see that you did not have the exceptional experience we strive to provide to all of our guests here at Staypineapple SF. We appreciate you having chosen us for your recent stay and we sincerely apologize for falling short in any way. We will continue to do our best to improve in any areas we can. Thank you and best regards, Rhodora / General Manager

Responded July 01, 2022
Staypineapple, An Elegant Hotel, Union Square
4.8
Samantha from United States
Couple
Superior Queen
Stayed 4 nights in April 2022

Rooms are tiny and loud”

Beds are full not queen. The rooms barely fit the bed and a dresser. The walls were all scraped up. The street noise was extremely loud it was as if the windows were all open. Worst of all it smelled like an old musty moldy basement.

Reviewed April 14, 2022

See room deals

Dear Samantha, Thank you for your review and sharing your feedback. We sincerely apologize for not meeting your expectations. We have noted your feedback regarding the walls and windows, and are taking steps to ensure these are being addressed. We really appreciate you bringing this to our attention as it is so important to us to provide extraordinary service, and we can’t do that without you letting us know when we miss the mark. We sure hope you will give us another opportunity - please reach out to me at so we can make it right. Sincerely, Rhodora

Responded April 15, 2022
Staypineapple, An Elegant Hotel, Union Square
1234
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss