Staypineapple at Hotel Z
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Staypineapple at Hotel Z

521 6th Ave, San Diego City Center, San Diego (CA), United States, 92101
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    Staypineapple at Hotel Z Reviews

    9.0
    Exceptional
    /10
    (45 reviews)See what guests said
    10.0
    Exceptional

    "The staff was great, the location is even better."

    David

    -

    August 15, 2018

    9.6
    Exceptional cleanliness
    Recommended by 89% of guests

    Things you’ll love about Staypineapple at Hotel Z

    Things you'll love

    • Located in heart of San Diego (CA)

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Exceptional
    Location
    9.6
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • San Diego Convention Center540 m
  • PETCO Park590 m
  • USS Midway Museum1.56 km
  • Balboa Park2.37 km
  • Fort Rosecrans Cemetery8.5 km
  • Cabrillo National Monument8.56 km
  • Old Point Loma Lighthouse8.81 km
  • Sunset Cliffs Natural Park9.02 km
  • Soledad Park16.44 km
  • La Jolla Cove18.82 km
  • This property is in high demand!

    Last booked 12 hours ago

    Value for money8.2
    Location rating9.6
    Nearest airportSan Diego International Airport (SAN)
    Distance to airport4.7 km

    Rooms available at Staypineapple at Hotel Z

    King Suite
    King Suite
    ...
    • City view
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Z Double Queen Suite w/Communication Features
    Z Double Queen Suite w/Communication Features
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 2 queen beds
    Enter dates to see prices
    King Suite ADA
    King Suite ADA
    ...
    • City view
    Enter dates to see prices
    Z King Suite w/Communication Features
    Z King Suite w/Communication Features
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Z Double Queen Suite Mobility Accessible w/Tub
    Z Double Queen Suite Mobility Accessible w/Tub
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 2 queen beds
    Enter dates to see prices
    Queen Suite
    Queen Suite
    ...
    • City view
    • Shower
    • 2 queen beds
    Enter dates to see prices
    Z King Suite Mobility Accessible w/Roll-in Shower
    Z King Suite Mobility Accessible w/Roll-in Shower
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Two Queen Beds
    Deluxe Two Queen Beds
    ...
    • City view
    Enter dates to see prices
     Z King Suite Mobility Accessible w/Tub
    Z King Suite Mobility Accessible w/Tub
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Z Double Queen Mobility Accessible w/Tub
    Z Double Queen Mobility Accessible w/Tub
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 2 queen beds
    Enter dates to see prices

    What people love about Staypineapple at Hotel Z

    • 10.0
      Exceptional
      Breakfast

      "Complimentary breakfast and afternoon delight was a nice touch."

      Michael

      |

      January 14, 2019

    • 7.2
      Very good
      Staff 

      "Staff was GREAT!"

      Michelle

      |

      December 8, 2018

    • 9.6
      Exceptional
      Staff 

      "Fantastic staff and location."

      Hannah

      |

      August 2, 2018

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    More about Staypineapple at Hotel Z

    More about Staypineapple at Hotel Z

    10.0
    Exceptional

    "All staff were polite and helpful."

    Michael

    |

    January 14, 2019

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    An overview

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    What they offer

    10.0
    Exceptional

    "Friendly staff, nice location, clean/tidy rooms."

    Kwok-Wai J.

    |

    December 7, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Guests under the age of 21 can only check in with a parent or official guardian. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Reviews of Staypineapple at Hotel Z from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (45)Booking.com Reviews (1388)
    9.0
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities8.3
    Location9.6
    Service9.4
    Value for money8.2
    All languages
    All guests (45)
    All room types
    Showing 19 verified guest comments
    10.0
    Exceptional
    Regina from New Zealand
    Couple
    Deluxe King Room
    Stayed 2 nights in June 2018

    Exceptional”

    First stay with the StayPineapple group and we were thoroughly impressed. Location was excellent, the hotel was clean, provided complimentary bike hire but the naked experience.. OMG this was by far the standout! We had the best sleep during our short stay in San Diego - still tempted to buy their full bedding set!

    Reviewed June 18, 2019

    Hello! Thank you so much for the great review! Glad you enjoyed exploring from the center of San Diego with us. The "Naked Experience" is luxurious, isn't it?! Did you know today is National Buy Yourself An Incredible Bed Day? See - now you can have a perfect sleep every night guilt free :) We look forward to helping you Staypineapple every night soon! Thank you again for staying with us! Mat Anderson General Manager

    Responded June 28, 2019
    Staypineapple at Hotel Z
    10.0
    Exceptional
    Stevie from United Kingdom
    Couple
    Deluxe King Room
    Stayed 2 nights in May 2019

    Fantastic Hotel with Friendly Staff ”

    We stayed here for 2 nights as part of our honeymoon travelling the west coast. The hotel was great, fantastic location and the staff were so lovely and helpful. They upgraded our room and also provided chocolates champagne and even wrote us a card! They recommended lots of places for us to eat and go for drinks and even gave us tickets to the nightclub across the road. We had such a lovely experience and the amenities here couldn't of been better, super fast wifi, complementary tea, coffee cake and even breakfast on weekends. We also used the super cool electric shuttle too and from the zoo! Thank you for making our stay so enjoyable.

    Reviewed May 22, 2019

    Hi Stevie, Congratulations again! It's fun to think about in 10, 20, 30+ years from now we'll be able to be a part of these great memories. I'm happy you were able to enjoy all of our amenities - sounds like you really got the most out of your experience here. Thank you very much for the staff compliments too. We wish you many more years of happiness and look forward to seeing you every year for anniversary trips ;) Mat Anderson General Manager (619) 330-6401

    Responded May 23, 2019
    Staypineapple at Hotel Z
    9.2
    Exceptional
    William from United States
    Business traveler
    1 King Mobility Accessible Tub
    Stayed 4 nights in May 2019

    Exceptional”

    Fantastic staff. Very friendly and helpful!!

    Reviewed May 08, 2019

    Thank you for the staff compliments and the fantastic review! Mat Anderson General Manager (619) 330-6401

    Responded May 14, 2019
    Staypineapple at Hotel Z
    10.0
    Exceptional
    DIANA
    Family with teens
    Communications Access Two Queens
    Stayed 1 night in April 2019

    Great service and facilites”

    Everything good

    Reviewed May 04, 2019

    Thank you for the great review, Diana! This is everything to us! Mat Anderson General Manager (619) 330-6401

    Responded May 04, 2019
    Staypineapple at Hotel Z
    8.8
    Excellent
    Candace from United States
    Family with teens
    King Suite with Communication Accessible Features
    Stayed 1 night in March 2019

    First Impression of California”

    We were a little worried as there appeared to be a mentally ill man raging in front of the hotel in the middle of the afternoon while we were attempting to check in, but we quickly learned this is not that unusual for San Diego. The staff was wonderful and had our room ready early which was such a blessing after a long flight. The hotel is great and the bikes are super fun to cruise around on. Breakfast is great and healthy. Wish there was a place to sit outside.

    Reviewed April 03, 2019

    Hi Candace, Thank you so much for choosing us for your first visit to California! Glad we could get you in early to start enjoying sooner. San Diego like other major cities does have a homeless population. It unfortunately effects many veterans, people with mental disabilities like you mentioned, and families that have been priced out from lack of affordable housing. We're also lucky in San Diego in that our local government is very involved in the rehabilitation process and offers many services for people affected by homelessness. It seems like from your review you came away from the experience with the same thoughts as the thousands of other guests who visit us and San Diego - they loved their time here! I'm so happy we could be a part of great trip with you. Also, I cannot guarantee anything but just know we share your feelings about outdoor seating so we're looking into the possibilities of this! Thank you again for trying us out! Mat Anderson General Manager (619) 330-6401

    Responded April 03, 2019
    Staypineapple at Hotel Z
    9.6
    Exceptional
    ALEXANDRA
    Business traveler
    Deluxe Queen Room
    Stayed 3 nights in March 2019

    Adorable Hotel with amazing staff and location ”

    The staff make you feel like family. They go above and beyond to make your stay in San Diego the best possible. When you call the front desk they respond by answering with; Hello this is xxx, I can help you with anything. And they do! Late night extra water? Done. Extra towels? Done. Refill of what you were missing at breakfast time? Done. Big shout out to Keith and Marianela who really did everything they could for me and my colleagues! You should go visit them, I hope to really soon. The hotel itself is also lovely with beautifully decorated doors and pineapple details everywhere. It is walking distance to any Gaslamp destination and the convention centre. They have a shuttle service to take you around downtown if you don’t want to walk though. This team has thought of everything! The accommodations are amazing, but it’s really the people who made all the difference! We switched hotels during our stay, we were there on business and were sad to leave. I would 100% recommend!

    Reviewed April 02, 2019

    Hi Alexandra, Thank you for the glowing review! And feel like family?! Come on - you ARE family here! These comments really warm my heart. I can't wait to share with Keith, Marielena, and the team! It's more than a job or even career for us here - we genuinely enjoy helping you and others have a good time. Reviews like this are what we do it for - true satisfaction from kind words like these are all we need. If you're ever in town again for business or pleasure, please reach out in advance so we can make sure you don't have to switch again! We have an outstanding sales team that's very flexible in working with businesses if your company travels to San Diego or other cities we're located too. Thank you again for the kind words. Hope to see you again soon! Mat Anderson General Manager (619) 330-6401

    Responded April 03, 2019
    Staypineapple at Hotel Z
    8.4
    Excellent
    Hoang from United States
    Family with young children
    King Suite with Communication Accessible Features
    Stayed 1 night in March 2019

    Spotless”

    Stayed here on short notice, rate was crazy high for number of stars. The room was surprisingly spotless. Not fancy by any means, but quality wasn't bad. The bed was very comfortable and the bathroom was super clean. Water took a long long time to heat up. Breakfast spread is super basic. But location wise it's excellent, park nearby for $15 overnight. If I am in town again and the rate wasn't 5* would definitely book again.

    Reviewed March 08, 2019

    Hi Hoang, Thank you for the cleanliness compliments! Our back of house team has a ton of pride in their work and are very dedicated to providing you a brand new, fresh room every day. Awesome to see you enjoyed the "Naked Experience" in the bedding! We serve breakfast essentials which are included in your amenity charges for a quick, healthy, refreshing way to start your day. San Diego has limitless restaurant and leisure options available walking distance from our hotel so we still encourage all of our guests to get out and explore the best of what "America's Finest City" has to offer! The days you stayed with us were over a large citywide convention which increased the rates of all downtown hotels. Like with any bookings, it usually benefits to make reservations in advance as well. We really appreciate you'd stay with us again so please reach out before your next stay so our front office can assist in finding the best value for you! Mat Anderson General Manager

    Responded March 16, 2019
    Staypineapple at Hotel Z
    10.0
    Exceptional
    hanchen from China
    Couple
    Deluxe King Room
    Stayed 3 nights in December 2018

    Good stay”

    Free Shuttle, wonderful snack and friendly staff. Amazing stay

    Reviewed March 07, 2019

    Thank you for the amazing review! Glad you enjoyed riding around in style on our bright yellow golf cart! We really appreciate the staff compliments. Thank you for staying with us and I hope we have the opportunity to welcome you again! Mat Anderson General Manager (619) 330-6401

    Responded March 08, 2019
    Staypineapple at Hotel Z
    10.0
    Exceptional
    Stephanie
    Couple
    1 King Mobility Accessible Tub
    Stayed 2 nights in February 2019

    Very accommodating and friendly staff. Great location and very clean and nice rooms. ”

    Staff was exceptionally nice. Amenities they offered were great such as breakfast, complimentary bottles of water, bikes, shuttle around town, and more. They seemed to want to help in any way they could to make our stay nicer. And they did!! My husband and I talked about how we will be staying st this hotel again.

    Reviewed February 28, 2019

    Hi Stephanie, Thank you for the staff compliments and exceptional review too! Our goal is to exceed every guest's expectations so glad to see our team was dedicated to helping you have a memorable experience with us. That's awesome we'll have to opportunity to host you again! Safe travels in the meantime and we look forward to future adventures together! Mat Anderson General Manager (619) 330-6401

    Responded March 06, 2019
    Staypineapple at Hotel Z
    8.8
    Excellent
    Jennifer from Australia
    Couple
    Deluxe King Room
    Stayed 2 nights in January 2019

    Excellent”

    Great location, super comfy beds and great tv. Staff were friendly.

    Reviewed January 30, 2019

    Glad to see you enjoyed our "Naked Experience" in the bedding! Thank you for the kind words about the staff too. I hope we have the opportunity to welcome you again! Mat Anderson General Manager (619) 330-6401

    Responded January 31, 2019
    Staypineapple at Hotel Z
    10.0
    Exceptional
    Michael from Australia
    Couple
    Deluxe King Room
    Stayed 2 nights in January 2019

    Will be returning!”

    Exceeded all expectations. All staff were polite and helpful. Complimentary breakfast and afternoon delight was a nice touch. Very close to many bars and restaurants. Had no issues walking around at night in the Gaslamp district

    Reviewed January 14, 2019

    Hi Michael, Absolutely what we shoot for every guest - feels great every time we see exceeded expectations! Thank you for the staff compliments. Let us know your breakfast preferences and we'll have a plate waiting for you when you return! Thank you for staying with us and we look forward to more Gaslamp adventures with you soon! Mat Anderson General Manager (619) 544-6801

    Responded January 17, 2019
    Staypineapple at Hotel Z
    7.2
    Very good
    Michelle from United States
    Couple
    Deluxe King Room
    Stayed 1 night in December 2018

    Very good”

    Staff was GREAT! Love the shuttle, too. But room had NO CLOSET, no fridge, noise insulation was AWFUL! You could hear every step everyone took (sounded like a heard of elephants). The whole room shook every time someone slammed the door and the windows needed to be triple glaze to shut out some of the noise til 3 AM

    Reviewed December 08, 2018

    Hi Michelle, Thank you for the awesome review of the staff! That means a lot to us. I'm sorry the design of your room did not meet your needs. We do have rooms with refrigerators so we should have done a better job at determining your requests at check-in. Our front office would be happy to check availability for you upon your next visit. We also have all of your creature comforts available too upon request - irons, robes, slippers, etc. Just press our "Everything Button" and we'll bring any request to your room right away. You getting a good night's sleep is a top priority for us so I apologize if the noise kept you awake. We have inner facing rooms if you prefer than can offer a quieter stay. Thank you for staying with us and I hope we have the opportunity to welcome you again! Mat Anderson General Manager

    Responded December 12, 2018
    Staypineapple at Hotel Z
    10.0
    Exceptional
    Kwok-Wai from Hong Kong
    Group
    Deluxe King Room
    Stayed 1 night in November 2018

    Awesome Hotel!!!”

    This hotel is just perfect, and their bed was really comfortable I ever slept. Friendly staff, nice location, clean/tidy rooms. Thanks!

    Reviewed December 07, 2018

    Perfect?! Well this is certainly very humbling, Kwok-Wai. Our "Naked Experience" in the beds is something else, right? Thank you so much for the outstanding review and I hope we have the opportunity to host you again! Mat Anderson General Manager

    Responded December 12, 2018
    Staypineapple at Hotel Z
    10.0
    Exceptional
    David from United States
    Couple
    Deluxe King Room
    Stayed 1 night in August 2018

    Best decision to stay here”

    After a bad Airbnb situation a week before my wedding (don’t ever let an Airbnb charge you more than the app!) I was at a loss for where to stay in the city. I decided on Hotel Z and couldn’t have been happier. The staff was great, the location is even better. A big win for me, I’ll definitely stay again and recommend to anyone looking for a nice place without breaking the bank!

    Reviewed August 15, 2018

    Hi David, We're probably biased but we also think you made the best decision to stay with us! I'm glad we could turn your fortune around into a good experience in San Diego. We look forward to welcoming you back and please reach out to us in advance so we can help you take your next experience in San Diego to the next level! Mat Anderson General Manager (619) 330-6401

    Responded August 16, 2018
    Staypineapple at Hotel Z
    9.2
    Exceptional
    Jeanhee from South Korea
    Solo traveler
    Deluxe King Room
    Stayed 2 nights in August 2018

    very small room with not enough light but a good bed and comforter”

    overall it was a good stay

    Reviewed August 09, 2018

    Hi Jeanhee, I'm glad you enjoyed the bed and comforter. We have bigger rooms available so if the one reserved does not meet your needs we'd be happy to check availability for you for other room types. I hope we can welcome you again - thank you! Mat Anderson General Manager (619) 330-6401

    Responded August 16, 2018
    Staypineapple at Hotel Z
    9.6
    Exceptional
    Hannah from Australia
    Couple
    Deluxe King Room
    Stayed 3 nights in July 2018

    Exceptional”

    Fantastic staff and location. We were extremely impressed with our room as soon as we walked. The bathroom amenities were great. We loved that we could use the hotel bikes for free. We booked a room which had a lot of space and three windows, but we do believe there are smaller rooms. We will definitely stay there again.

    Reviewed August 02, 2018

    Hi Hannah, I'm so happy you came all the way from Australia and stayed with us! Thank you for the kind words about the staff and I'm glad you enjoyed the amenities. That's quite a long trip to make so as often as you'd like to return, we'd definitely love to host you again! Mat Anderson General Manager (619) 330-6401

    Responded August 04, 2018
    Staypineapple at Hotel Z
    10.0
    Exceptional
    Oriana from Switzerland
    Couple
    Deluxe King Room
    Stayed 5 nights in May 2018

    Nur zu empfehlen!”

    Auf unserer Reise war dies einer der besten Hotels! Das Bett ist unglaublich bequem, man kann es sich garnicht vorstellen. Sehr viele unglaublich tolle Restaurant in der Umgebung. Freundliches Personal und immer sehr sauber! Man wird in diesem Hotel nicht entäuscht. Wir würden jederzeit wieder kommen!

    Reviewed May 18, 2018

    English Translation: On our trip this was one of the best hotels! The bed is incredibly comfortable, you can not imagine it. Very many amazing restaurants in the area. Friendly staff and always very clean! You will not be disappointed in this hotel. We would come back anytime! Thank you so much for your detailed, positive comments about the clean rooms, friendly staff and comfortable beds. We are looking forward to welcoming you back soon. Regards, Jill General Manager Response in German: Vielen Dank für Ihre ausführlichen, positiven Kommentare über die sauberen Zimmer, das freundliche Personal und die komfortablen Betten. Wir freuen uns, Sie bald wieder zu begrüßen. Grüße, Jill Generaldirektor

    Responded June 26, 2018
    Staypineapple at Hotel Z
    3.6
    KUO from Taiwan
    Couple
    Deluxe King Room
    Stayed 2 nights in June 2018

    Acceptable”

    原本住在附近的INDIGO,看見這裡評價很棒,改到這裡住了三晚。結果隔音非常差完全無法入睡,枕頭和浴袍上都黏有頭髮,剛進房衛生紙就只剩一張完全沒有補,咖啡機裡頭還有殘渣沒有清理。採光很差如果沒有住在靠街道上的房間。

    Reviewed August 28, 2018

    你好KUO, 謝謝你試試我們!對不起我的中文不好。我在用谷歌翻譯。我相信您可以從我們的客人評論中看到這對我們來說是不正常的,所以我為您在逗留期間的清潔道歉。清潔和服務是我們的首要任務。如果有任何事情阻止您睡個好覺或享受您的住宿,請在前台告訴我們,我們會立即解決您的問題。我希望您在聖地亞哥度過愉快的時光,我們有機會再次歡迎您,向您展示我們真正的服務水平! Mat Anderson General Manager

    Responded November 06, 2018
    Staypineapple at Hotel Z
    9.2
    Exceptional
    JIYOUNG from South Korea
    Solo traveler
    Deluxe King Room
    Stayed 1 night in September 2018

    깔끔하고 좋았어요~”

    생각보다 넓어서 좋았구요! 호텔이 귀여워요ㅠㅠ 흑흑.... 위치도 좋아요 핸드/바디로션, 샴푸, 린스, 바디샤워 다 있어요! 치약,칫솔,빗은 제공되지않습니다~ 챙겨가세요!

    Reviewed September 17, 2018

    안녕 Jiyoung, 우리와 함께있어 줘서 고마워! 미안해, 내 한국인은 좋지 않아. Google 번역을 사용하고 있습니다. 특별한 비누로 호텔의 청결을 즐기 셨기 때문에 기쁩니다. 요청시 치약 및 기타 세면 도구를 이용하실 수 있습니다. 객실에는 없습니다. 방에있는 "Everything"버튼을 누르면 방으로 가져와 드리겠습니다. 샌디에고에 다시 오신 것을 환영합니다. 고맙습니 Mat Anderson General Manager

    Responded September 28, 2018
    Staypineapple at Hotel Z
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    • Exceptional location
    • San Diego Convention Center