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Staypineapple at Hotel Z

"I would definitely stay here again."

Valarie - September 26, 2019
 Staypineapple at Hotel Z
Lobby Staypineapple at Hotel Z
Lobby Staypineapple at Hotel Z
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Staypineapple at Hotel Z

521 6th Ave, San Diego City Center, San Diego (CA), United States, 92101 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
Close to Petco Park
Within 490 m of property
See map
Popular landmarks
Original Bike Cab Company, The 100 m
Bike Tours San Diego 120 m
Park-it-on-Market 120 m
Gaslamp Quarter 120 m
Exclusive Collection Fine Art Gallery 130 m
Bub's at the Ballpark 170 m
Gaslamp Museum at the Davis-Horton House 180 m
Gaslamp Quarter Walking Tours 190 m
William Heath Davis House 190 m
Rock Bottom Brewery 220 m
Nearby landmarks
Petco Park 490 m
Seaport Village 1.16 km
USS Midway Museum 1.55 km
San Diego Zoo 2.88 km
Balboa Park 2.97 km
Old Town San Diego State Historic Park 6.11 km
SeaWorld 8.71 km
Coronado Bridge 15.31 km
La Jolla Cove 18.86 km
Torrey Pines State Natural Reserve 26.66 km
9.5

Exceptional

Location rating score

Inside city center
Popular neighborhood

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Located in heart of San Diego (CA)

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Dry cleaning

  • Grocery delivery

Your dates are popular among travelersUsers are booking a place in San Diego (CA) every 2 minutes on Agoda.com
Value for money8.5
Location rating9.5
Nearest airportSan Diego International Airport (SAN)
Distance to airport4.1 km

Rooms available at Staypineapple at Hotel Z

Two Queen Suite with Communication Accessible Features
Two Queen Suite with Communication Accessible Features
...
  • Shower
  • 1 sofa bed and 2 queen beds
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King Suite
King Suite
...
  • City view
  • Non-smoking
  • 1 king bed
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Z King Suite w/Communication Features
Z King Suite w/Communication Features
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed and 1 sofa bed
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Z Queen w/Communication Features
Z Queen w/Communication Features
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 queen bed
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 Z Double Queen w/Communication Features
Z Double Queen w/Communication Features
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 queen beds
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Z Double Queen Suite Mobility Accessible w/Tub
Z Double Queen Suite Mobility Accessible w/Tub
...
  • Room size: 25 m²/269 ft²
  • Bathtub
  • 2 queen beds and 1 sofa bed
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Z King Suite Mobility Accessible w/Roll-in Shower
Z King Suite Mobility Accessible w/Roll-in Shower
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 king bed and 1 sofa bed
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Z King
Z King
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 king bed
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 Z King Suite Mobility Accessible w/Tub
Z King Suite Mobility Accessible w/Tub
...
  • Room size: 26 m²/280 ft²
  • Bathtub
  • 1 sofa bed and 1 king bed
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Z Queen
Z Queen
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Staypineapple at Hotel Z?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Staypineapple at Hotel Z?

For those who wish to drive their own cars, Staypineapple at Hotel Z has a car park right on site for maximum convenience. Parking is available for a fee of 45 USD per day. If you're looking for an easy way to get around San Diego (CA) with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Staypineapple at Hotel Z?

Staypineapple at Hotel Z does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Staypineapple at Hotel Z

  • 10.0
    Exceptional

    "The bed and bedding are the best even out of any kind of five star hotels."

    Seyong

    |

    August 3, 2019

  • 10.0
    Exceptional

    "First stay with the StayPineapple group and we were thoroughly impressed."

    Regina

    |

    June 18, 2019

  • 9.2
    Exceptional

    "Comfortable room, but compact."

    Valarie

    |

    September 26, 2019

Property ranking|Compared to 821 San Diego (CA) properties
See all rankings
Location score
9.6/10
Service score
9.5/10
Cleanliness score
9.7/10
Couples review score
9.2/10
Better than
99
%
of San Diego (CA) properties
Better than
99
%
of San Diego (CA) properties
Better than
99
%
of San Diego (CA) properties
Better than
98
%
of San Diego (CA) properties
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Overall rating:
9.2
Exceptional
1,168 reviews
Cleanliness
9.6
Facilities
8.6
Location
9.5
Read all reviews >
What travelers say they love:
Clean and with it's own style.
Mohammad from Sweden
Solo traveler
More about Staypineapple at Hotel Z

More about Staypineapple at Hotel Z

Featuring free Wi-Fi throughout the property, Staypineapple at Hotel Z offers pet-friendly accommodation in San Diego. San Diego International Airport is just 4 kilometers from the property.

Each room at this hotel features a flat-screen TV with cable channels. Select rooms include a seating area to relax in after a busy day. All rooms come with a private bathroom equipped with a shower that includes guest bath robes and free toiletries.

Staypineapple at Hotel Z provides guests with a 24-hour reception. Free use of bicycles is available at this hotel and the area is popular for cycling. Downtown San Diego is 400 metres from Staypineapple at Hotel Z, while Horton Plaza Shopping Center is 500 metres away.

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Most talked about facilities

Breakfast
4 mentions
Housekeeping
2 mentions

What they offer

10.0
Exceptional
Staff 

"I was so impressed with this hotel - all the little touches,..."

Kate

|

November 10, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Staypineapple at Hotel Z from real guests

Overall rating
9.2
Exceptional
From 1168 reviews
9.5Cleanliness
9.5Location
9.4Service
Agoda Reviews (84)Booking.com Reviews (1044)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.6
Facilities8.6
Location9.5
Service9.4
Value for money8.5
High score for San Diego (CA)
Rating
9+ Exceptional (26)
8-9 Excellent (4)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (7)
Jun - Aug (11)
Sep - Nov (10)
Dec - Feb (6)
Don't miss out!Users are booking a place in San Diego (CA) every 2 minutes on Agoda.com
All guests (84)
All room types
All languages

Show reviews that mention 

Showing 34 verified guest comments
12
9.6
Exceptional
ALEXANDRA
Business traveler
Deluxe Queen Room
Stayed 3 nights in March 2019

Adorable Hotel with amazing staff and location ”

The staff make you feel like family. They go above and beyond to make your stay in San Diego the best possible. When you call the front desk they respond by answering with; Hello this is xxx, I can help you with anything. And they do! Late night extra water? Done. Extra towels? Done. Refill of what you were missing at breakfast time? Done. Big shout out to Keith and Marianela who really did everything they could for me and my colleagues! You should go visit them, I hope to really soon. The hotel itself is also lovely with beautifully decorated doors and pineapple details everywhere. It is walking distance to any Gaslamp destination and the convention centre. They have a shuttle service to take you around downtown if you don’t want to walk though. This team has thought of everything! The accommodations are amazing, but it’s really the people who made all the difference! We switched hotels during our stay, we were there on business and were sad to leave. I would 100% recommend!

Reviewed April 02, 2019

Hi Alexandra, Thank you for the glowing review! And feel like family?! Come on - you ARE family here! These comments really warm my heart. I can't wait to share with Keith, Marielena, and the team! It's more than a job or even career for us here - we genuinely enjoy helping you and others have a good time. Reviews like this are what we do it for - true satisfaction from kind words like these are all we need. If you're ever in town again for business or pleasure, please reach out in advance so we can make sure you don't have to switch again! We have an outstanding sales team that's very flexible in working with businesses if your company travels to San Diego or other cities we're located too. Thank you again for the kind words. Hope to see you again soon! Mat Anderson General Manager (619) 330-6401

Responded April 03, 2019
Staypineapple at Hotel Z
10.0
Exceptional
Regina from New Zealand
Couple
Deluxe King Room
Stayed 2 nights in June 2018

Exceptional”

First stay with the StayPineapple group and we were thoroughly impressed. Location was excellent, the hotel was clean, provided complimentary bike hire but the naked experience.. OMG this was by far the standout! We had the best sleep during our short stay in San Diego - still tempted to buy their full bedding set!

Reviewed June 18, 2019

Hello! Thank you so much for the great review! Glad you enjoyed exploring from the center of San Diego with us. The "Naked Experience" is luxurious, isn't it?! Did you know today is National Buy Yourself An Incredible Bed Day? See - now you can have a perfect sleep every night guilt free :) We look forward to helping you Staypineapple every night soon! Thank you again for staying with us! Mat Anderson General Manager

Responded June 28, 2019
Staypineapple at Hotel Z
10.0
Exceptional
Zaria from United States
Group
Mobility Accessible Two Queens Bathtub
Stayed 1 night in August 2019

Lovely!”

Stayed here with my sister as she was visiting from back east. We had never been to San Diego before so we were a little nervous about everything but this hotel made everything so much better. The theme and decor is very well put and the staff is beyond helpful, friendly, and informative about anything you could ever need during your stay/the area. I didn’t have any pets with me but I loved how they were pet friendly but it didn’t make the place seem dirty or unkept. The rooms were spotless and the view was great and the price wasn’t bad at all! Made our stay 10x more enjoyable.

Reviewed August 20, 2019

Thank you for the outstanding review, Zaria! So happy we could be a part of the memories for your first time in San Diego. We really appreciate the staff compliments! We love our city and love sharing it with other people so we enjoy providing recommendations. Our back of house team is extremely dedicated to their craft and we have a special cleaning procedure for any rooms that welcome pets so each room is brand new every time someone checks in! We believe everyone should have access to great hotels so you'll always receive a value at Staypineapple. Thank you for staying with us and I hope we have the opportunity to welcome you again! Mat Anderson General Manager (619) 330-6401

Responded August 21, 2019
Staypineapple at Hotel Z
8.8
Excellent
Candace from United States
Family with teens
King Suite with Communication Accessible Features
Stayed 1 night in March 2019

First Impression of California”

We were a little worried as there appeared to be a mentally ill man raging in front of the hotel in the middle of the afternoon while we were attempting to check in, but we quickly learned this is not that unusual for San Diego. The staff was wonderful and had our room ready early which was such a blessing after a long flight. The hotel is great and the bikes are super fun to cruise around on. Breakfast is great and healthy. Wish there was a place to sit outside.

Reviewed April 03, 2019

Hi Candace, Thank you so much for choosing us for your first visit to California! Glad we could get you in early to start enjoying sooner. San Diego like other major cities does have a homeless population. It unfortunately effects many veterans, people with mental disabilities like you mentioned, and families that have been priced out from lack of affordable housing. We're also lucky in San Diego in that our local government is very involved in the rehabilitation process and offers many services for people affected by homelessness. It seems like from your review you came away from the experience with the same thoughts as the thousands of other guests who visit us and San Diego - they loved their time here! I'm so happy we could be a part of great trip with you. Also, I cannot guarantee anything but just know we share your feelings about outdoor seating so we're looking into the possibilities of this! Thank you again for trying us out! Mat Anderson General Manager (619) 330-6401

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Staypineapple at Hotel Z
8.4
Excellent
Kelly from Taiwan
Business traveler
King Suite
Stayed 2 nights in September 2019

Great location and hotel services. Not to many choices for breakfast but the rest is awesome!”

I had some problem with booking reservations and the staff are so patient to help out and even get the room upgraded. So appreciated!! I would definitely choose to stay here next time when visiting San Diego!

Reviewed September 13, 2019

Hi Kelly, Glad we could help you get everything figured out! We appreciate your patience too. Nice people get nice things so it was our pleasure to offer the upgrade! :) I'm happy you enjoyed exploring from the center of San Diego with us. We've received a lot of positive feedback on the breakfast choices but are always evaluating options based on people's feedback. In your opinion, what do you feel would make the selection better? Your endorsement means the world to us - thank you. We look forward to next time! Mat Anderson General Manager

Responded September 18, 2019
Staypineapple at Hotel Z
10.0
Exceptional
David from United States
Couple
Deluxe King Room
Stayed 1 night in August 2018

Best decision to stay here”

After a bad Airbnb situation a week before my wedding (don’t ever let an Airbnb charge you more than the app!) I was at a loss for where to stay in the city. I decided on Hotel Z and couldn’t have been happier. The staff was great, the location is even better. A big win for me, I’ll definitely stay again and recommend to anyone looking for a nice place without breaking the bank!

Reviewed August 15, 2018

Hi David, We're probably biased but we also think you made the best decision to stay with us! I'm glad we could turn your fortune around into a good experience in San Diego. We look forward to welcoming you back and please reach out to us in advance so we can help you take your next experience in San Diego to the next level! Mat Anderson General Manager (619) 330-6401

Responded August 16, 2018
Staypineapple at Hotel Z
10.0
Exceptional
Judy
Family with teens
King Suite Accessible with Bathtub
Stayed 7 nights in July 2019

Amazing staff, clean hotel, perfect location”

Our expectations for all other hotels have been raised! So happy that we found this hotel. Very clean. Every staff member was very polite and helpful. Requests for extra bedding for the hide-a-bed was very quick (<5 minutes). The amenities in the room were well appreciated from the numerous USB outlets, the mini-fridge and microwave, complimentary bottled water and not to forget the so comfortable beds including the hide-a-bed! The hotel is within walking distance to the convention center and is right in the Gaslamp downtown area. It is also only a 20 minute walk to Little Italy for a change of pace. Short walk to bus or tram. Free bikes are also available with a bike path right outside the door of the hotel! There is a complimentary breakfast with takeout containers to bring back to the room as well as afternoon mini-cupcakes to tide you over until dinner. Will definitely recommend to my family and friends and would stay here again without hesitation.

Reviewed July 30, 2019

Hi Judy, Holy smokes - this review is AWESOME! These comments are very humbling - thank you so much. We're happy you found us too! Our team loves being here so everyone takes a lot of pride in their work. Glad you enjoyed exploring from the center of San Diego with us and you got full use out of all of the amenities available to you - that's the dream for us. Your recommendation means the world to us as an independent hotel - thank you! We look forward to the opportunity to welcome you again to exceed your expectations in new ways! Mat Anderson General Manager (619) 330-6401

Responded August 03, 2019
Staypineapple at Hotel Z
9.2
Exceptional
Valarie from United States
Business traveler
Deluxe King Room
Stayed 3 nights in September 2019

Exceptionally Clean, Modern Decor”

Clean, high speed Internet, basic amenities. Comfortable room, but compact. Healthy breakfast choices at the included continental breakfast, although meat eaters might be disappointed. The location was fantastic, in the heart of the gas lamp district and an easy walk to the convention center. Staff were friendly. I would definitely stay here again.

Reviewed September 26, 2019

Hi Valarie, Thank you for the great review! Our back of house team is very dedicated so we appreciate you noticing their cleanliness efforts. I'll be sure to let them know - they'll be excited. Our breakfast essentials are a relaxing, refreshing way to setup your day for success. San Diego has limitless restaurant options available walking distance from our hotel if you're looking for something more and we still encourage all of our guests to get out and explore the best of what "America's Finest City" has to offer! Glad you enjoyed exploring from the center of San Diego with us. We really appreciate the staff compliments - we can't wait to welcome you again! Mat Anderson General Manager

Responded October 02, 2019
Staypineapple at Hotel Z
9.2
Exceptional
Mohammad from Sweden
Solo traveler
Deluxe King Room
Stayed 1 night in October 2019

Nice vibe for a reasonable price! ”

Clean and with it's own style. Decent breakfast wäbut with a strange pricing model (some kind of hotel fee that is mandatory and includes breakfast). Small breakfast area so better to bring the food to your room :) Staff was wonderful and there were some extra stuff I didn't have time to explore like free shuttle into town, bikes and afternoon dessert :)

Reviewed October 07, 2019

Hi Mohammad, We love the vibe in this review too - thank you! The experience here is certainly unique - why stay at the traditional, boring options when you can Staypineapple?! We offer a variety of amenities included in the fee to elevate your experience which many guests have loved: daily breakfast, "Afternoon Delights" which includes cookies and coffee from 3:30pm-6:30pm, bike rental, shuttle service Thursday-Sunday, 30MB's of upgraded internet speed, Chromecast enabled TV's for unlimited binging, and unlimited coffee and water. We really appreciate the staff compliments, thank you. I hope we have the opportunity to welcome you again so you can take advantage of all of the fun amenities while exploring San Diego! Mat Anderson General Manager

Responded October 08, 2019
Staypineapple at Hotel Z
10.0
Exceptional
Stevie from United Kingdom
Couple
Deluxe King Room
Stayed 2 nights in May 2019

Fantastic Hotel with Friendly Staff ”

We stayed here for 2 nights as part of our honeymoon travelling the west coast. The hotel was great, fantastic location and the staff were so lovely and helpful. They upgraded our room and also provided chocolates champagne and even wrote us a card! They recommended lots of places for us to eat and go for drinks and even gave us tickets to the nightclub across the road. We had such a lovely experience and the amenities here couldn't of been better, super fast wifi, complementary tea, coffee cake and even breakfast on weekends. We also used the super cool electric shuttle too and from the zoo! Thank you for making our stay so enjoyable.

Reviewed May 22, 2019

Hi Stevie, Congratulations again! It's fun to think about in 10, 20, 30+ years from now we'll be able to be a part of these great memories. I'm happy you were able to enjoy all of our amenities - sounds like you really got the most out of your experience here. Thank you very much for the staff compliments too. We wish you many more years of happiness and look forward to seeing you every year for anniversary trips ;) Mat Anderson General Manager (619) 330-6401

Responded May 23, 2019
Staypineapple at Hotel Z
9.6
Exceptional
Hannah from Australia
Couple
Deluxe King Room
Stayed 3 nights in July 2018

Exceptional”

Fantastic staff and location. We were extremely impressed with our room as soon as we walked. The bathroom amenities were great. We loved that we could use the hotel bikes for free. We booked a room which had a lot of space and three windows, but we do believe there are smaller rooms. We will definitely stay there again.

Reviewed August 02, 2018

Hi Hannah, I'm so happy you came all the way from Australia and stayed with us! Thank you for the kind words about the staff and I'm glad you enjoyed the amenities. That's quite a long trip to make so as often as you'd like to return, we'd definitely love to host you again! Mat Anderson General Manager (619) 330-6401

Responded August 04, 2018
Staypineapple at Hotel Z
10.0
Exceptional
Oriana from Switzerland
Couple
Deluxe King Room
Stayed 5 nights in May 2018

Nur zu empfehlen!”

Auf unserer Reise war dies einer der besten Hotels! Das Bett ist unglaublich bequem, man kann es sich garnicht vorstellen. Sehr viele unglaublich tolle Restaurant in der Umgebung. Freundliches Personal und immer sehr sauber! Man wird in diesem Hotel nicht entäuscht. Wir würden jederzeit wieder kommen!

Reviewed May 18, 2018

English Translation: On our trip this was one of the best hotels! The bed is incredibly comfortable, you can not imagine it. Very many amazing restaurants in the area. Friendly staff and always very clean! You will not be disappointed in this hotel. We would come back anytime! Thank you so much for your detailed, positive comments about the clean rooms, friendly staff and comfortable beds. We are looking forward to welcoming you back soon. Regards, Jill General Manager Response in German: Vielen Dank für Ihre ausführlichen, positiven Kommentare über die sauberen Zimmer, das freundliche Personal und die komfortablen Betten. Wir freuen uns, Sie bald wieder zu begrüßen. Grüße, Jill Generaldirektor

Responded June 26, 2018
Staypineapple at Hotel Z
10.0
Exceptional
Kate from Australia
Couple
Deluxe King Room
Stayed 3 nights in November 2019

Absolute gem!”

I was so impressed with this hotel - all the little touches, nothing too hard for any of the staff who were all so gorgeous and friendly. I was sick the whole time this trip so didn’t leave the hotel - really got my moneys worth and can tell you this place is awesome.

Reviewed November 10, 2019

Hi Kate, This is outstanding - thank you so much! Our "Everything People" really do help with everything: make a fort out of pillows in a room, book a flight itinerary for a European vacation, help put on your tight shoes - we've done it all here. I'm so glad we were able to help comfort you during your visit. We look forward to welcoming you again for healthy adventures in San Diego! Mat Anderson General Manager

Responded November 13, 2019
Staypineapple at Hotel Z
10.0
Exceptional
Stephanie
Couple
1 King Mobility Accessible Tub
Stayed 2 nights in February 2019

Very accommodating and friendly staff. Great location and very clean and nice rooms. ”

Staff was exceptionally nice. Amenities they offered were great such as breakfast, complimentary bottles of water, bikes, shuttle around town, and more. They seemed to want to help in any way they could to make our stay nicer. And they did!! My husband and I talked about how we will be staying st this hotel again.

Reviewed February 28, 2019

Hi Stephanie, Thank you for the staff compliments and exceptional review too! Our goal is to exceed every guest's expectations so glad to see our team was dedicated to helping you have a memorable experience with us. That's awesome we'll have to opportunity to host you again! Safe travels in the meantime and we look forward to future adventures together! Mat Anderson General Manager (619) 330-6401

Responded March 06, 2019
Staypineapple at Hotel Z
10.0
Exceptional
Kwok-Wai from Hong Kong
Group
Deluxe King Room
Stayed 1 night in November 2018

Awesome Hotel!!!”

This hotel is just perfect, and their bed was really comfortable I ever slept. Friendly staff, nice location, clean/tidy rooms. Thanks!

Reviewed December 07, 2018

Perfect?! Well this is certainly very humbling, Kwok-Wai. Our "Naked Experience" in the beds is something else, right? Thank you so much for the outstanding review and I hope we have the opportunity to host you again! Mat Anderson General Manager

Responded December 12, 2018
Staypineapple at Hotel Z
10.0
Exceptional
emrah from Turkey
Couple
Z King
Stayed 4 nights in November 2019

Exceptional”

hotel is very clean and location is perfect but, be careful for double charge. use only 1 credit card for both deposit and and room.

Reviewed February 20, 2020

Hi emrah, Thank you so much for the compliments! I'm glad you enjoyed exploring from the center of San Diego with us. Our back of house team is very dedicated so we appreciate you noticing their cleanliness efforts. I'll be sure to pass along your comments. We always require a credit card upon check-in for all guests for all methods of payment. If there were any issues with your billing please reach out to the hotel directly and we'd be happy to assist with any questions. Thank you for staying with us and I hope we have the opportunity to welcome you again! Mat Anderson General Manager

Responded March 27, 2020
Staypineapple at Hotel Z
10.0
Exceptional
Lourna from Philippines
Solo traveler
Deluxe King Room
Stayed 5 nights in September 2019

Quaint hotel, clean”

Good location, accessible to the Convention Center, lots of places to eat in the area, staff very friendly and helpful

Reviewed September 29, 2019

Hi Lourna, Thank you for the outstanding review! I'm glad you enjoyed exploring from the center of San Diego with us. Being in the center of San Diego here is a foodie heaven! We really appreciate the staff compliments. Thank you for staying with us and I hope we have the opportunity to welcome you again! Mat Anderson General Manager

Responded October 02, 2019
Staypineapple at Hotel Z
10.0
Exceptional
Michael from Australia
Couple
Deluxe King Room
Stayed 2 nights in January 2019

Will be returning!”

Exceeded all expectations. All staff were polite and helpful. Complimentary breakfast and afternoon delight was a nice touch. Very close to many bars and restaurants. Had no issues walking around at night in the Gaslamp district

Reviewed January 14, 2019

Hi Michael, Absolutely what we shoot for every guest - feels great every time we see exceeded expectations! Thank you for the staff compliments. Let us know your breakfast preferences and we'll have a plate waiting for you when you return! Thank you for staying with us and we look forward to more Gaslamp adventures with you soon! Mat Anderson General Manager (619) 544-6801

Responded January 17, 2019
Staypineapple at Hotel Z
10.0
Exceptional
Seyong from South Korea
Family with young children
Deluxe Queen Room
Stayed 2 nights in July 2019

Exceptional”

Excellent hotel. The bed and bedding are the best even out of any kind of five star hotels.

Reviewed August 03, 2019

Hi Seyong, Thank you for the compliments! The "Naked Experience" in the bedding is luxurious, isn't it?! We believe everyone should be able to receive a five star experience without paying five star prices. You'll always receive a great value at Staypineapple hotels - along with the incredible bed :) Thank you for staying with us and I hope we have the opportunity to welcome you again! Mat Anderson General Manager (619) 330-6401

Responded August 14, 2019
Staypineapple at Hotel Z
8.0
Excellent
Heather
Couple
King Suite Accessible with Bathtub
Stayed 1 night in July 2019

Great idea that falls short”

There pillows became so flat through the night I got a crick in my neck and still can’t turn my head to one side. They have no top sheet, and it was a little hot, but then you’d get chilled, and the duvet was just too much. Staff is super friendly and great, I would stay elsewhere if I had the option, but if not I would be sure to bring my own pillow at the least. The mattresses are comfortable.

Reviewed July 29, 2019

Hi Heather, Thank you for choosing us! I'm sorry the pillows were not comfortable for you. Our "Naked Experience" in the bedding is certainly unique which many guests have loved! It's often one of the highlights of a lot of guests' visits. Ultimately we just want you to be comfortable though so if we have the opportunity to welcome you again please dial the "Everything Button" from your room and we'd be happy to bring up alternative bedding. We've even built forts out of pillows and blankets in people's rooms if you'd like. Thank you very much for the staff compliments! I hope with this detailed information we have a second chance to welcome you so we can exceed your expectations! Mat Anderson General Manager

Responded August 24, 2019
Staypineapple at Hotel Z
12
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