Steigenberger Airport Hotel
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8.0
Excellent
/10
(203 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
  • Frankfurt Airport750 m
  • Frankfurt M Flughafen Train Station1.56 km
  • Frankfurt Am Main Stadion Train Station3.3 km
  • Asahi Kasei Medical Europe Gmbh3.78 km
  • Commerzbank Arena4.14 km
  • Frankfurt Griesheim Train Station4.16 km
  • Frankfurt Niederrad Train Station4.23 km
  • Frankfurt Commerzbank Arena Stadium4.74 km
  • Frankfurt Nied Train Station5.07 km
  • University Hospital Frankfurt5.73 km
  • Free Wi-Fi

    Steigenberger Airport Hotel

    Unterschweinstiege 16, Flughafen, Frankfurt am Main, Germany, 60549 - See map
    "Still good and Executive Room with late checkout was very helpful with our re-booked flight that was later."
    Karyn - June 28, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent cleanliness
    8.4 rating for cleanliness
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    • Air conditioning

    Property ranking|Compared to 622 Frankfurt am Main properties
    See all rankings
    Review score - United States
    9.2/10
    Room size
    33 sqm.
    Room comfort score
    7.9/10
    Location score
    8.5/10
    Better than
    98
    %
    of Frankfurt am Main properties
    Bigger than
    96
    %
    of Frankfurt am Main properties
    Better than
    94
    %
    of Frankfurt am Main properties
    Better than
    91
    %
    of Frankfurt am Main properties
    Value for money7.6
    Distance to city center10 km
    Location rating8.5
    Nearest airportFrankfurt Airport (FRA)
    Distance to airport750 m

    Rooms available at Steigenberger Airport Hotel

    7.9
    Very good
    Room comfort & quality
    Executive Double Room
    Executive Double Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Business room with 1 Queen Bed
    Business room with 1 Queen Bed
    ...
    • Room size: 18 m²/194 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Junior Suite - 1 King bed
    Junior Suite - 1 King bed
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Business Double Room
    Business Double Room
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 43 m²/463 ft²
    • Non-smoking
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 125 m²/1345 ft²
    • Shower and bathtub
    • 1 queen bed
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    Run of House
    Run of House
    ...
    • Shower
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    Executive Junior Suite
    Executive Junior Suite
    ...
    • Shower
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Shower
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Shower
    Enter dates to see prices

    What people love about Steigenberger Airport Hotel

    • 10.0
      Exceptional
      Staff 

      "Friendly staff, excellent food, nice rooms."

      Marc

      |

      July 27, 2017

    • 6.4
      Good

      "The room was comfortable."

      sawa

      |

      October 16, 2017

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    More about Steigenberger Airport Hotel

    More about Steigenberger Airport Hotel

    10.0
    Exceptional

    "This hotel is very good and convenient for short stay in Fra..."

    Na

    |

    July 16, 2018

    An overview

    Show less

    Most talked about facilities

    Housekeeping
    12 mentions
    Food & Dining
    5 mentions
    Breakfast
    5 mentions
    Swimming Pool
    5 mentions

    What they offer

    9.2
    Exceptional
    Staff 

    "Staff were also very efficient, helpful & friendly."

    Simon

    |

    June 8, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    Unterschweinsteige
    Cuisine:German, Local
    Faces
    Cuisine:International
    FiveContinents
    Cuisine:American, Asian, German
    Menu:A-la-carte
    Con.nex.ion
    Cuisine:International
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most helpful reviews for Steigenberger Airport Hotel
    Business traveler
    Stayed 1 night in April 2014
    Exceptional9.3
    Good choice for transit stop at Frankfurt AirportThis was my first time staying here. The rooms were reasonably sized and clean. The hotel offered a free airport shuttle that runs every half hour. The time in transit from Airport to hotel is about 10-minutes. The staff was particularly friendly and helpful on check-in and check out.
    Johnfrom United StatesReviewed April 28, 2014
    Business traveler
    Stayed 2 nights in April 2013
    Excellent8.0
    Reasonable Stay But Not A 5-Star HotelWe arrived too early to Frankfurt at 9am & was unable to check in as the hotel policy was 3pm for room check-in. So we had to wait for many hours at the hotel lobby tired & did not know what to do. The front desk staffs were doing their best to get a room cleaned for us but could not do much. Finally they got us a room at 1:30pm which was slightly earlier than expected. The room was small & did not expect 2 single beds to be joined as one instead of giving us a queen size bed which we did request when we made our booking. It was not so comfortable to sleep as the pillows were too soft & thin. Although it was very near to the airport, there was no aircraft noise at all which we were quite happy. The breakfast buffet was great with lots of variety & delicious compare to other hotels we had stayed in Europe. The free airport bus shuttle service in every 15 minutes to the Frankfurt airport was convenient & we could easily take trains from the airport to the city. The in-door swimming pool was heated up but we did not have the chance to swim as we tight on our schedule. We will book this hotel again if we are unable to book other hotels in Frankfurt. Probably to pay a bit more for an Executive Room instead of Superior Room as it was lousy. Bathroom was very small too with no toiletries like shower cap, toothbrush & toothpaste etc.
    Mengfrom SingaporeReviewed April 18, 2013
    Family with young children
    Stayed 2 nights in August 2018
    Junior Suite - 1 King bed
    Very good7.2
    AveragePurchased 2 night stay in junior suite in executive tower for king bed and alcoved areas for living area (with sofa) as specifically shown on hotel room description floor layout only to be provided with a room that just looked like plain hotel room and hotel advised that there is often this confusion as they dont have king beds with alcoved /sofa areas- only smaller beds. They intentionally advertise the king bed! We were moved to a smaller bed but as promised room layout, however room was next to lifrs and from approx 330am can hear a great deal of noise (continues all morning) - when informing front desk they were indifferent. Hotel was nice enough but number of front desk staff were lazy and couldnt be bothered. Other than to try sell breakfast no one bothered to explain any hotel or executive tower services, nor was there any booklet in room about these - only brouchers about hotel chain's other venues. The service from front desk staff makes these hotel feel like a basic 3star.
    edytafrom AustraliaReviewed August 31, 2018
    Couple
    Stayed 1 night in June 2018
    Executive Double Room
    Exceptional9.6
    Repeat visit Got stuck in Frankfurt due to a missed connection and opted to stay here again- last visit 2 or 3 years ago. Still good and Executive Room with late checkout was very helpful with our re-booked flight that was later.
    Karynfrom United StatesReviewed June 28, 2018
    Couple
    Stayed 1 night in September 2017
    Business Double Room
    Exceptional10.0
    ExceptionalPrices in the restaurants were excessively high. 23 Euros for a hamburger is outrageous. For 60 Euros for 2 sandwiches, we should have been able to have steaks and glass of wine. Facilities an staff were great.
    Janetfrom United StatesReviewed September 25, 2017

    Reviews of Steigenberger Airport Hotel from real guests

    Overall rating
    8.4
    Excellent
    From 5480 reviews
    Provided by verified guests of
    Agoda Reviews (203)Booking.com Reviews (3769)
    Rating via Agoda8.0
    /
    10
    Cleanliness8.4
    Facilities8.2
    Location8.5
    Room comfort and quality7.9
    Service7.7
    Value for money7.6
    High score for Frankfurt am Main
    Rating
    9+ Exceptional (40)
    8-9 Excellent (33)
    7-8 Very Good (40)
    6-7 Good (22)
    <6 Below Expectation (22)
    Time of the year
    Mar - May (32)
    Jun - Aug (47)
    Sep - Nov (35)
    Dec - Feb (43)
    All guests (203)
    All room types
    All languages

    Show reviews that mention 

    Showing 157 verified guest comments
    12345
    9.3
    Exceptional
    John from United States
    Business traveler
    Stayed 1 night in April 2014

    Good choice for transit stop at Frankfurt Airport”

    Free airport shuttle, excellent attentive and friendly staff, close to airport

    This was my first time staying here. The rooms were reasonably sized and clean. The hotel offered a free airport shuttle that runs every half hour. The time in transit from Airport to hotel is about 10-minutes. The staff was particularly friendly and helpful on check-in and check out.

    Reviewed April 28, 2014
    8.0
    Excellent
    Meng from Singapore
    Business traveler
    Stayed 2 nights in April 2013

    Reasonable Stay But Not A 5-Star Hotel”

    Convenient to Airport & City, Good Breakfast & Quite Helpful Staffs

    We arrived too early to Frankfurt at 9am & was unable to check in as the hotel policy was 3pm for room check-in. So we had to wait for many hours at the hotel lobby tired & did not know what to do. The front desk staffs were doing their best to get a room cleaned for us but could not do much. Finally they got us a room at 1:30pm which was slightly earlier than expected. The room was small & did not expect 2 single beds to be joined as one instead of giving us a queen size bed which we did request when we made our booking. It was not so comfortable to sleep as the pillows were too soft & thin. Although it was very near to the airport, there was no aircraft noise at all which we were quite happy. The breakfast buffet was great with lots of variety & delicious compare to other hotels we had stayed in Europe. The free airport bus shuttle service in every 15 minutes to the Frankfurt airport was convenient & we could easily take trains from the airport to the city. The in-door swimming pool was heated up but we did not have the chance to swim as we tight on our schedule. We will book this hotel again if we are unable to book other hotels in Frankfurt. Probably to pay a bit more for an Executive Room instead of Superior Room as it was lousy. Bathroom was very small too with no toiletries like shower cap, toothbrush & toothpaste etc.

    Reviewed April 18, 2013
    7.2
    Very good
    edyta from Australia
    Family with young children
    Junior Suite - 1 King bed
    Stayed 2 nights in August 2018

    Average”

    Purchased 2 night stay in junior suite in executive tower for king bed and alcoved areas for living area (with sofa) as specifically shown on hotel room description floor layout only to be provided with a room that just looked like plain hotel room and hotel advised that there is often this confusion as they dont have king beds with alcoved /sofa areas- only smaller beds. They intentionally advertise the king bed! We were moved to a smaller bed but as promised room layout, however room was next to lifrs and from approx 330am can hear a great deal of noise (continues all morning) - when informing front desk they were indifferent. Hotel was nice enough but number of front desk staff were lazy and couldnt be bothered. Other than to try sell breakfast no one bothered to explain any hotel or executive tower services, nor was there any booklet in room about these - only brouchers about hotel chain's other venues. The service from front desk staff makes these hotel feel like a basic 3star.

    Reviewed August 31, 2018
    9.6
    Exceptional
    Karyn from United States
    Couple
    Executive Double Room
    Stayed 1 night in June 2018

    Repeat visit ”

    Got stuck in Frankfurt due to a missed connection and opted to stay here again- last visit 2 or 3 years ago. Still good and Executive Room with late checkout was very helpful with our re-booked flight that was later.

    Reviewed June 28, 2018
    10.0
    Exceptional
    Janet from United States
    Couple
    Business Double Room
    Stayed 1 night in September 2017

    Exceptional”

    Prices in the restaurants were excessively high. 23 Euros for a hamburger is outrageous. For 60 Euros for 2 sandwiches, we should have been able to have steaks and glass of wine. Facilities an staff were great.

    Reviewed September 25, 2017
    9.2
    Exceptional
    Simon from Australia
    Couple
    Junior Suite - 1 King bed
    Stayed 1 night in June 2017

    Our last night in Germany before flying home. Convenient, comfy & close to airport.”

    Good variety of room standards to select from, handy to airport with an airport courtesy bus to/from, great German restaurant next door, well equiped fitness, pool & sauna. Staff were also very efficient, helpful & friendly.

    Reviewed June 08, 2017
    9.6
    Exceptional
    EDWARD from Singapore
    Solo traveler
    Executive Double Room
    Stayed 2 nights in May 2017

    Airport Hotel ”

    I stayed before and I'll stay here again. Great shuttle service between the airport and hotel, friendly staff and great rooms. The open sky sauna, gym and pool are always well looked after and allow you to relax after a long flight or a day in Frankfurt.

    Reviewed May 23, 2017
    6.7
    Good
    Dinesh from India
    Business traveler
    Executive Double Room
    Stayed 2 nights in October 2015

    Bad Hotel, Will never come back”

    Location, Accessibility to the airport,

    Very very dark rooms, must stupid lighting system i ever saw, 2 big halogen bulbs on the top of the roof hitting on the head and on eyes all the time, very less light in the rooms and dark, not good at all, and i was in executive tower.

    Reviewed November 01, 2015
    4.7
    Dinesh from India
    Business traveler
    Executive Double Room
    Stayed 5 nights in October 2015

    Bad Hotel, Will never go again.”

    Staff was friendly, easy excess to airport, size of the room,

    I stayed in executive tower, The room had very very very very very very very bad lights, 25 years of travelling, stayed in hundreds of hotels, never saw such bad lighting arrangement, Two halogen big bulbs on the top of my head over the writing table, so bad and irritating and hurting, room was so dark, like i am staying in a cave, not enough lights in the room, no drawers, They ask to keep the towel hanging if you want to re use it, i do, and still every day the staff was changing all the towels to fresh, no easy excess to fitness center from executive tower, Apart from treadmill, other machines were useless in the gym, Half of the locks were not working in the sauna locker, Breakfast too costly.

    Reviewed October 23, 2015
    8.0
    Excellent
    Judith from New Zealand
    Business traveler
    Business Double Room
    Stayed 1 night in July 2015

    Convenient for airport ”

    Handy location for the airport with free shuttle, large hotel with several dining options

    The hotel is fine for an airport hotel, it offers lots of facilities but parts of the hotel are a bit tired. The lifts are scary and felt like they might break down at any moment, and the linen used on the beds was very rough and uncomfortable.

    Reviewed July 15, 2015
    10.0
    Exceptional
    James from United Kingdom
    Group
    Business Double Room
    Stayed 1 night in May 2015

    Amazing hotel, breakfast superb,”

    Room was beautiful, breakfast choice was unbelievable, bar area and prices superb

    Would highly recommend this hotel, cannot find anything to complain about, must have the breakfast , from cereal to champagne and smoked salmon, never seen souch choice, staff very friendly, room modern and impeccable,

    Reviewed May 22, 2015
    8.3
    Excellent
    Rainer from Germany
    Couple
    Business Double Room
    Stayed 2 nights in December 2014

    Perfect location to Frankfurt airport”

    Close to airport, free airport shuttle, good breakfast

    The stay was good. I like it because it is close to the Frankfurt airport and it is perfect when having a stay over for flights. The gym and spa are good for relaxing and regeneration after a long distance flight. When using a car the parking is expensive. Here a special rate for guests would be good. The breakfast is quite expensive in particular when on holidays, limited number of guests or for other reasons the buffet is not fully setup. Not good is when flights arrive early and the guest need to wait till afternoon to get a room.

    Reviewed December 27, 2014
    8.0
    Excellent
    Stephen from United Kingdom
    Business traveler
    Stayed 1 night in August 2014

    Short overnight stay”

    Location, comfort, economy

    Pleasant stay and really just a sleep over before an early morning flight. Check was very tiresome and even though they offered me a complimentary room upgrade it was still almost an hour lost. Room amenities good and shame I could not use the pool or grounds or anything really aside the bar and room as looked like great facilities.

    Reviewed September 10, 2014
    6.0
    Ho from Hong Kong
    Business traveler
    Stayed 1 night in December 2013

    Budget Hotel with Old, Smelly Rooms”

    Price, Location, Parking

    Did not enjoy my stay here at all and will definitely not recommend anyone to stay here. The rooms were quite old and had a weird smell to it. This is a bare minimal hotel for business use, definitely not for pleasure. The only good thing was that it is very close to the airport and that it had a lot of parking available, although the parking lot was extremely difficult to drive into.

    Reviewed January 02, 2014
    4.7
    Rudolf from Germany
    Business traveler
    Stayed 1 night in September 2013

    old and tired with exorbitant internet charges”

    nothing

    there is no reason to choose this hotel. the building and rooms are aging and they charge for internet access (and not just a nominal fee). The bed had a divided mattress which is uncomfortable for a single traveler. commute to the airport is okay, but the same applies to 10 other airport hotels that offer better services.

    Reviewed October 03, 2013
    7.7
    Very good
    jerarojh from Thailand
    Solo traveler
    Stayed 1 night in April 2013

    close to airport and valuable ”

    airport shuttle bus, close to airport, sky fitness

    it was so easy to visit from airport to the hotel by airport shuttle bus every 15 minutes. i had spent my time on the sky swimming pool and fitness. that was great doing exercise with the top of view.

    Reviewed May 09, 2013
    10.0
    Exceptional
    Ching-Hsia from Taiwan
    Business traveler
    Stayed 2 nights in April 2013

    I like the hotel, clean and well-designed room.”

    Shuttle bus, great designed room, quiet surroundings.

    I enjoyed the stay very much, the room is very confortable and clean. The hotel also has free shuttle bus service to FRA airport which is running every 15 minutes, and takes only 5 minutes to airport. If I ever go again, I will definitely stay the same hotel.

    Reviewed April 24, 2013
    9.0
    Exceptional
    Carlo from Germany
    Solo traveler
    Stayed 1 night in January 2013

    Generally convenient, good airport hotel”

    very satisfied, good service, nice breakfast

    The hotel was very close to airport. A free shuttle was provided, which left every 15 minutes. The service was extremely attentive and catered all my needs. Breakfast was perfectly fine. I recommend the hotel highly for people who need to stay a night at Frankfurt Airport.

    Reviewed January 12, 2013
    9.0
    Exceptional
    Nina from United States
    Couple
    Stayed 1 night in October 2011

    Great location, nice room”

    close to the Frankfurt airport, great traditional restaurant (good food) steps away from the hotel

    hotel room was nice and spacious, including the bathroom why is it that one has to pay for wifi? convenient airport transfer to the hotel; although there was some confusion with the Steigenberger Langan Hotel. The bus driver kept asking Airport or Langan and it wasn't until we realized that he might be referring to a different hotel location that we understood what he meant. The location was convenient for our travel plans since we were only staying overnight and flying out again first thing the next morning.

    Reviewed October 13, 2011
    8.3
    Excellent
    Len from Australia
    Business traveler
    Stayed 1 night in May 2011

    Good Hotel”

    The possition near the airport

    i've stayed here a number of times and always been satisfied. the rooms are a bit small but that's europe. most hotels in europe tend to have smaller rooms that in asia or the pacific. the rooms are clean though and well maintained. in my experience the staff are always friendly and helpful. the hotel is very convenient for frankfurt airport with a good shuttle service, especially when getting early morning flights.

    Reviewed May 26, 2011
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    Steigenberger Airport Hotel
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    • Excellent location
    • Fair Frankfurt
    • Frankfurt M Flughafen Train Station is within 1.56 km