Steigenberger Frankfurter Hof
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8.5
Excellent
/10
(202 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location
Parking
Available
  • Living XXL Restaurant Bar150 m
  • Euro Tower170 m
  • Goethe Home and Museum200 m
  • U 60311250 m
  • Oper Frankfurt270 m
  • Archeologic Museum290 m
  • English Theatre340 m
  • St. Paul's Church380 m
  • Paulskirche Church380 m
  • Judisches Museum380 m
  • Free Wi-Fi

    Steigenberger Frankfurter Hof

    Am Kaiserplatz, City Center, Frankfurt am Main, Germany, 60311 - See map
    "When you exit the hotel, to the right, very nice shopping and restaurants."
    Joanna - July 25, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    • 440 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Cheaper than 86% of all properties in Frankfurt am Main in the last 24 hours

    Compared to 622 Frankfurt am Main properties at Agoda for various dates

    Property ranking|Compared to 622 Frankfurt am Main properties
    See all rankings
    Review score - United States
    9.8/10
    Location score
    9.3/10
    Room comfort score
    8.5/10
    Room size
    40 sqm.
    Better than
    99
    %
    of Frankfurt am Main properties
    Better than
    98
    %
    of Frankfurt am Main properties
    Better than
    98
    %
    of Frankfurt am Main properties
    Bigger than
    98
    %
    of Frankfurt am Main properties
    Value for money7.8
    Distance to city center00.10 Km
    Location rating9.3
    Nearest airportFrankfurt Airport (FRA)
    Distance to airport9.1 km

    Rooms available at Steigenberger Frankfurter Hof

    8.5
    Excellent
    Room comfort & quality
    Studio Suite
    Studio Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed or 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 120 m²/1292 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 queen bed or 1 king bed
    Enter dates to see prices
    Grand Deluxe Double Room
    Grand Deluxe Double Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • Room size: 300 m²/3229 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Superior Single Room
    Superior Single Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Family Room (4 people)
    Family Room (4 people)
    ...
    • Room size: 50 m²/538 ft²
    • Shower and bathtub
    • 2 queen beds
    Enter dates to see prices

    What people love about Steigenberger Frankfurter Hof

    • 10.0
      Exceptional
      Location

      "Perfect also for business people as it is near the Financial district."

      David

      |

      December 20, 2017

    • 9.2
      Exceptional

      "The hotel offers a classic, old world charm that is incomparable."

      Jose E.

      |

      October 22, 2017

    • 9.2
      Exceptional

      "First off, we were upgraded to a suite - which was amazing!"

      Jose E.

      |

      October 22, 2017

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    More about Steigenberger Frankfurter Hof

    More about Steigenberger Frankfurter Hof

    10.0
    Exceptional

    "This is a beautiful hotel located near the Christmas market ..."

    David

    |

    December 20, 2017

    An overview

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    Most talked about facilities

    Breakfast
    8 mentions
    Housekeeping
    5 mentions
    Internet
    4 mentions
    Food & Dining
    3 mentions

    What they offer

    10.0
    Exceptional

    "This is always an excellent high class hotel with outstandin..."

    Roger

    |

    January 26, 2016

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Halal
    Vegetarian
    Vegan
    Gluten-free

    Restaurants on site

    OSCAR´s – Brasserie Moderne
    Cuisine:International
    Menu:Buffet
    Restaurant Hofgarten
    Menu:A-la-carte
    Restaurant Français
    Cuisine:French, International
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Steigenberger Frankfurter Hof from real guests

    Overall rating
    8.7
    Excellent
    From 3150 reviews
    Provided by verified guests of
    Agoda Reviews (202)Booking.com Reviews (2079)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.7
    Facilities8.4
    Location9.3
    Room comfort and quality8.5
    Service8.4
    Value for money7.8
    High score for Frankfurt am Main
    Rating
    9+ Exceptional (65)
    8-9 Excellent (31)
    7-8 Very Good (24)
    6-7 Good (7)
    <6 Below Expectation (15)
    Time of the year
    Mar - May (37)
    Jun - Aug (34)
    Sep - Nov (43)
    Dec - Feb (28)
    All guests (202)
    All room types
    All languages

    Show reviews that mention 

    Showing 142 verified guest comments
    12345
    4.4
    Mohammed from Qatar
    Family with young children
    Junior Suite
    Stayed 2 nights in June 2019

    Awful stay !”

    i dont recommended to stay at this hotel , staff unhelpful and they dont speak English , room service came with very bad smell on the table even the food was in good quality , price was high compare to facilities and service .

    Reviewed June 23, 2019

    Dear guest, thank you for taking the time to write this review. Kind regards, Spiridon Sarantopoulos General Manager

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    10.0
    Exceptional
    Andre from United States
    Family with teens
    Junior Suite
    Stayed 10 nights in December 2018

    Perfect place”

    Everything was fantastic from the food to the room to the courteous staff whatever we wanted they provided even on Saturdays from 3 to 6 there was a wonderful musician they’re playing who lit up the whole place… I would come back just for the hotel

    Reviewed December 25, 2018

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    8.4
    Excellent
    Lam from Hong Kong
    Family with young children
    Deluxe Double Room
    Stayed 2 nights in August 2018

    Excellent Customer services and central location of the old town, restaurants and the Shopping Area!”

    very good customer service by offering us an free upgrade when we found that the room booking information was incorrect. Ppl. in the hotel are with high service quality that makes your stay easy and convenient! Although the facilities are a bit dated, this reserves the charm of the old hotel. I recommended for business, shopping and sightseeing travelers.

    Reviewed August 17, 2018

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    10.0
    Exceptional
    Thanh
    Family with teens
    Superior Double Room
    Stayed 2 nights in July 2018

    Best location, extremely luxurious hotel!”

    Very beautiful hotel with very nice and friendly staff! Location was excellent, totally within walking distance to everything worth seeing in the city (walking distance to the river! which was nice). The area the hotel is in is very nice! Loved my stay. Would definitely recommend!!

    Reviewed August 01, 2018

    Dear Thanh, reading your awesome review about the Steigenberger Frankfurter Hof makes us proud and we thank you for this beautiful posting. Kind regards, Steigenberger Frankfurter Hof

    Responded August 27, 2018
    Steigenberger Frankfurter Hof
    9.2
    Exceptional
    Jose from Philippines
    Couple
    Deluxe Double Room
    Stayed 1 night in August 2017

    Wonderful Hotel”

    First off, we were upgraded to a suite - which was amazing! The room had a large balcony and a separate bedroom. The ensuite bathroom even had a TV set! Everything was just perfect! The hotel offers a classic, old world charm that is incomparable. The staff were all helpful and friendly that made the stay even more memorable!

    Reviewed October 22, 2017

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    9.6
    Exceptional
    N from Germany
    Couple
    Superior Double Room
    Stayed 1 night in June 2016

    Gorgeous, modern and historic”

    This hotel is the most reputable amongst the historical hotels in Frankfurt and rightly so. Modern facilities with amazing restaurants (terrace and inside), a wonderful old world charm bar, and very spacious well designed rooms. Just a few minutes walk from the main shopping areas, and close enough to the river too. Very professional and friendly staff. We loved our stay and hope to return

    Reviewed January 16, 2017

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    10.0
    Exceptional
    Eugene from Singapore
    Business traveler
    Superior Double Room
    Stayed 3 nights in August 2013

    Best Hotel I have stayed to date”

    Very large, very clean, In for a suprise!

    Staff spoke good English, was attentive to details. They are very polite and offered a few suprises such as offering complimentary chocolates and offered to prepare the beds for sleeping at 9.00pm, which was an extra-mile given. All the hotels I have stayed only make the beds in the morning. I will definately stay in this hotel again.

    Reviewed September 05, 2013

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    10.0
    Exceptional
    PIT from Thailand
    Business traveler
    Deluxe Double Room
    Stayed 2 nights in July 2013

    good impressive stay”

    room was spacious, gym was very well equipped and staffs were great

    I had an impressive stay at the hotel. staffs were very helpful and friendly. the room was nicely decorated and spacious. the hotel is located in a good location where shopping area is just around the corner. Over all I was pleased with the 2 nights stay in the hotel

    Reviewed July 08, 2013

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    8.3
    Excellent
    kornwit from Thailand
    Couple
    Stayed 2 nights in April 2012

    great and lovely hotel”

    location is the best

    hotel itself is fine, however japanese restaurant located downstairs was terrible. they permitted smoking in the restaurant, they said they have certain permission, is it true? very uncomfortable restaurant.

    Reviewed May 24, 2012

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    9.0
    Exceptional
    Nattasit from Thailand
    Business traveler
    Stayed 6 nights in March 2010

    Steigenberger Frankfurter Hof Hotel”

    service
    -

    I liked the hotel. On a main shopping street and close to other shopping streets.Taxi's are easily available as is the subway. Food at the hotel was very good and the staff was very helpful. I highly recommend this hotel.

    Reviewed August 02, 2010

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    10.0
    Exceptional
    Serge from Philippines
    Couple
    Deluxe Double Room
    Stayed 2 nights in December 2018

    Truly Comfortable, Well Located, Friendly Staff”

    We stayed for two nights and thoroughly appreciated the location of the hotel, it’s spacious comfort, and the friendly and helpful staff. I highly recommend it.

    Reviewed December 23, 2018

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    10.0
    Exceptional
    Joanna from United States
    Family with teens
    Junior Suite
    Stayed 2 nights in July 2018

    Exceptional”

    The hotel is wonderful. But the surrounding area is dirty and not what I think of when I think of clean Germany. When you exit the hotel, to the right, very nice shopping and restaurants. If you exit to the left, lots of homeless and filth. Quite sad actually, due to immigration issues.

    Reviewed July 25, 2018

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    9.6
    Exceptional
    Jason from United States
    Couple
    Superior Double Room
    Stayed 1 night in July 2016

    Five star all the way”

    I have stayed here multiple times. I have always enjoyed my stay. Of course it is usually a business trip, so I don't care about the price. It is in the center of town right off a subway stop. The hotel is top notch, five star all the way.

    Reviewed December 23, 2016

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    6.8
    Good
    KyungLak from South Korea
    Business traveler
    Deluxe Double Room
    Stayed 2 nights in March 2016

    Good Location. Free Wifi. Nearby S-Bahn and Subway Station”

    Hotel is center of the city. Shopping area. Good Breakfast. In the morning, when housekeeping man knocked the door for cleaning room, my wife requested him only change of towels in front of the door. No cleaning room. But he insisted to come into the room. Once he heard my voice from the shower room. He didn't come into room. It is very starange attitude. I am wondering what his intention was.

    Reviewed April 05, 2016

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    8.7
    Excellent
    Carl from Mexico
    Couple
    Superior Double Room
    Stayed 1 night in November 2015

    Reliable and nice”

    Location, the sedate and pleasant Autorenbar, and excellent breakfast buffet

    The only thing we observed was a team of two somewhat square persons dealing with the front desk. A yound lady was not good at multitasking and tensed very easily, which is not good reception human resources. Reception staff has to be resourcesfule and creative, and helpful in solving guests' issues.

    Reviewed November 05, 2015

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    9.7
    Exceptional
    Katherine from Philippines
    Business traveler
    Superior Double Room
    Stayed 4 nights in February 2015

    remarkable experience”

    staff, food and location

    I have stayed in many expensive hotels but this hotel is really remarkable especially in terms of how the staff were towards their guests. They really do know what customer service is. The people made our stay pleasant. The location is very good and their restaurants are good too.

    Reviewed April 07, 2015

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    9.3
    Exceptional
    Ann from United States
    Couple
    Superior Double Room
    Stayed 3 nights in December 2014

    Heavenly”

    Wonderful staff, quiet elegance, superb location

    After hours jostling with the festive crowds at the Christmas markets, coming "home" to the Steinberger offered relaxation in elegant, luxurious settings yet with remarkably friendly and down-to-earth staff. Spa and wellness center are fantastic!

    Reviewed December 14, 2014

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    8.7
    Excellent
    Till from Germany
    Business traveler
    Grand Deluxe Double Room
    Stayed 2 nights in November 2014

    all great but...”

    room standard, location

    Room service was not able to deliver breakfast on time; once too early and once too late; that's not acceptable for a $500/night hotel! And when I pointed out gently that I was not expecting her yet, the staff brining breakfast snapped "I was just sent up here" - which might be true, but was a highly unprofessional response. Also: *very* slow elevators, a bit tough on business travelers with a tight schedule

    Reviewed December 03, 2014

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    10.0
    Exceptional
    David from United Kingdom
    Solo traveler
    Deluxe Double Room
    Stayed 2 nights in November 2017

    grand old hotel ”

    This is a beautiful hotel located near the Christmas market in Frankfurt. Perfect also for business people as it is near the Financial district. Large spacious rooms, good breakfast and nice staff.

    Reviewed December 20, 2017

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
    10.0
    Exceptional
    Binh from Germany
    Business traveler
    Deluxe Double Room
    Stayed 1 night in April 2017

    very nice Hotel ”

    good for stay in this Hotel

    Reviewed June 18, 2017

    .

    Responded September 19, 2019
    Steigenberger Frankfurter Hof
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    Steigenberger Frankfurter Hof
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    • Exceptional location
    • Goethe Home and Museum
    • Hauptwache Subway statio is within 0.44 km