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Steigenberger Frankfurter Hof
Steigenberger Frankfurter Hof
Steigenberger Frankfurter Hof
Steigenberger Frankfurter Hof
Steigenberger Frankfurter Hof
Steigenberger Frankfurter Hof
Steigenberger Frankfurter Hof

Removed from saved list

8.6

Excellent

1,830 reviews

1,830 reviews

Breakfast5
Shops2
Housekeeping2
See map

9.3

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Commerzbank

20 m

Kaiserbrunnen

30 m

Grüne Erde

120 m

Goethe House

160 m

Goethe Museum

180 m

Popular landmarks
Main Tower

340 m

Iron Bridge

410 m

Romer

450 m

Cathedral of St. Bartholomew (Dom St. Bartholomaus)

460 m

Old Opera House (Alte Oper)

630 m

Closest landmarks
Motorradparken Kirchstraße

50 m

Parkhaus Kaiserplatz

80 m

Living XXL Restaurant Bar

150 m

Euro Tower

170 m

Tiefgarage Goetheplatz

260 m

Steigenberger Frankfurter Hof

Am Kaiserplatz, City Center, Frankfurt am Main, Germany, 60311 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the City Center part of Frankfurt am Main, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Romer. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

130 meters to public transportation

Front desk [24-hour]

Airport transport

160 meters to Goethe House

Currency conversion service

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Exercise area

Spa

Pets allowed

Complimentary WIFi in all rooms

Your dates are popular among travelersUsers are booking a place in Frankfurt am Main every 7 minutes on Agoda.com
Value for money7.8
Distance to city center00.10 Km
Location rating9.3
Nearest airportFrankfurt Airport (FRA)
Distance to airport11.4 km

Rooms available at Steigenberger Frankfurter Hof

Excellent
Room comfort & quality

8.5

Studio Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 queen bed or 1 king bed
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Grand Deluxe Double Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Executive Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 queen bed
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Presidential Suite
...
  • Room size: 120 m²/1292 ft²
  • Outdoor view
  • 1 queen bed
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Royal Suite
...
  • Room size: 300 m²/3229 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Single Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Family Room (4 People)
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

Does Steigenberger Frankfurter Hof have a hot tub?

Steigenberger Frankfurter Hof does not have a hot tub.

What time is check-in and check-out at Steigenberger Frankfurter Hof?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Steigenberger Frankfurter Hof?

Steigenberger Frankfurter Hof is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 30 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Steigenberger Frankfurter Hof has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 20 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Frankfurt am Main with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Steigenberger Frankfurter Hof?

Start your mornings right, with the continental and buffet breakfast options offered at Steigenberger Frankfurter Hof. Adults can enjoy breakfast offered with an additional charge of 38 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Steigenberger Frankfurter Hof?

Steigenberger Frankfurter Hof features 4 on-site restaurants for your dining convenience.

What is the smoking policy at Steigenberger Frankfurter Hof?

Steigenberger Frankfurter Hof does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Steigenberger Frankfurter Hof?

The closest train, metro, or bus station is Willy-Brandt-Platz, 130 m away from Steigenberger Frankfurter Hof.

What restaurants are nearby Steigenberger Frankfurter Hof?

Restaurants including Frankfurter Restaurant, Strahmann and Breeze by lebua are popular in Steigenberger Frankfurter Hof’s neighborhood which is known as City Center.

What popular shopping places are close to Steigenberger Frankfurter Hof?

Located in the City Center area, Steigenberger Frankfurter Hof is close to great shopping choices like Kleinmarkthalle, MyZeil and Galeria Kaufhof Frankfurt An der Hauptwache.

What are popular attractions near Steigenberger Frankfurter Hof?

Guests at Steigenberger Frankfurter Hof can easily visit Romer, Main Tower and Cathedral of St. Bartholomew (Dom St. Bartholomaus) located in the City Center area.

What popular natural sightseeing spots are close to Steigenberger Frankfurter Hof?

Steigenberger Frankfurter Hof is located in the City Center area, which is famous for natural sightseeing destinations such as Stadtwald Forest.

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See map

Explore the neighborhood

What people love about Steigenberger Frankfurter Hof

  • 7.2

    Very good

    "The hotel needs charm and love."

    nicolette

    |

    January 12, 2020

  • 10

    Exceptional
    Staff 

    "Everything thing was unexpected, top top place and staff"

    Suliaman

    |

    December 29, 2019

  • 10

    Exceptional

    "Loved everything about this place."

    Katarina

    |

    December 22, 2019

Overall rating:

8.6

Excellent
1,830 reviews
Cleanliness
8.7
Facilities
8.3
Location
9.3
Read all reviews >
More about Steigenberger Frankfurter Hof

More about Steigenberger Frankfurter Hof

Steigenberger Frankfurter Hof

Whatever your reason for visiting Frankfurt am Main, Steigenberger Frankfurter Hof is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Frankfurt am Main are yours with a stay at Steigenberger Frankfurter Hof, located just 450 m from the famous Romer. Steigenberger Frankfurter Hof is located just 1.0 km from Frankfurt (Main) Hauptbahnhof, providing your days with easy city access and great exploration options.
Take advantage of a wealth of unrivaled services and amenities at Steigenberger Frankfurter Hof. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Frankfurt am Main can be assisted with taxi and car hire services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Steigenberger Frankfurter Hof.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Steigenberger Frankfurter Hof offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Steigenberger Frankfurter Hof, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Steigenberger Frankfurter Hof. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room.
No need to go anywhere after dinner -- play with friends or family at the library.


Around the property

With its convenient location, the hotel offers easy access to all Frankfurt am Main has to offer. Steigenberger Frankfurter Hof is conveniently located close to Frankfurt (Main) Hauptbahnhof only 1.0 km away, enabling easy explorations of the neighboring areas. Photograph yourself in front of Cathedral of St. Bartholomew (Dom St. Bartholomaus) located 460 m away, which people travel great distances to see. Learn about the city's art history with a day at Stadel Museum located 820 m away, where you can see collections by famous artists.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

8 mentions

Housekeeping

5 mentions

Internet

4 mentions

Food & Dining

3 mentions

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Full kitchen
  • Hair dryer
  • Heating
  • Hypoallergenic
  • Interconnecting room(s) available
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Microwave
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Non-smoking
  • Phone
  • Phone in bathroom
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Soundproofing
  • Streaming movies
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

OSCAR´s – Brasserie Moderne

  • Cuisine: International
  • Menu: Buffet

Restaurant Hofgarten

  • Menu: A-la-carte

Restaurant Français

  • Cuisine: French, International
  • Menu: Buffet
Location
Am Kaiserplatz, City Center, Frankfurt am Main, Germany, 60311
Exceptional
Location

9.3

Airports

  • Frankfurt Airport (FRA)
    11.4 km
  • Frankfurt-Egelsbach Airport (QEF)
    16.6 km

Public transportation

  • Willy-Brandt-Platz
    130 m
  • Hauptwache Subway statio
    440 m

Hospital or clinic

  • HNO Praxis
    340 m

Shopping

  • Kleinmarkthalle
    570 m

Convenience store

  • Denn's Biomarkt Store
    3.0 km

Cash withdrawal

  • ATM
    20 m
What's nearby

Popular landmarks

  • Main Tower
    340 m
  • Iron Bridge
    410 m
  • Romer
    450 m
  • Cathedral of St. Bartholomew (Dom St. Bartholomaus)
    460 m
  • Old Opera House (Alte Oper)
    630 m
  • Stadel Museum
    830 m
  • Frankfurt (Main) Hauptbahnhof
    1.1 km
  • Zoo Frankfurt
    1.8 km
  • Senckenberg Natural History Museum (Naturmuseum Senckenberg)
    1.9 km
  • Palmengarten
    1.9 km

Nearby landmarks

  • Commerzbank
    20 m
  • Kaiserbrunnen
    30 m
  • Motorradparken Kirchstraße
    50 m
  • Parkhaus Kaiserplatz
    80 m
  • Grüne Erde
    120 m
  • Willy-Brandt-Platz
    130 m
  • Living XXL Restaurant Bar
    150 m
  • Goethe House
    160 m
  • Euro Tower
    170 m
  • Goethe Museum
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For bookings inclusive of breakfast, children under 13 years old will receive breakfast free of charge.

    One child between 13 - 16 years old will be charged EUR 30 per person per night in an extra bed.

    The maximum number of extra beds in a room is 1.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee30 EUR
  • Distance from city center00.10 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)38 EUR
  • Daily Internet/Wi-Fi fee0 EUR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants4
  • Number of rooms 303
  • Room voltage220
  • Year property opened1872
  • Most recent renovation2012

Parking

  • Daily parking fee20 EUR

Reviews of Steigenberger Frankfurter Hof from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.3
Location9.3
Room comfort and quality8.5
Service8.5
Value for money7.8
High score for Frankfurt am Main
Rating
9+ Exceptional (66)
8-9 Excellent (30)
7-8 Very Good (25)
6-7 Good (7)
<6 Below Expectation (16)
Time of the year
Mar - May (33)
Jun - Aug (33)
Sep - Nov (45)
Dec - Feb (33)
All guests (226)
All room types
All languages

Show reviews that mention 

Showing 144 verified guest comments
12345
9.6
Exceptional
N from Germany
Couple
Superior Double Room
Stayed 1 night in June 2016

Gorgeous, modern and historic”

This hotel is the most reputable amongst the historical hotels in Frankfurt and rightly so. Modern facilities with amazing restaurants (terrace and inside), a wonderful old world charm bar, and very spacious well designed rooms. Just a few minutes walk from the main shopping areas, and close enough to the river too. Very professional and friendly staff. We loved our stay and hope to return

Reviewed January 16, 2017

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Vicky from China
Solo traveler
Superior Double Room
Stayed 1 night in July 2013

Awesome Hotel”

Location, room design, friendly staff

Great Hotel, Nice staff, It will definitely be my first choice if i come back to Frankfurt again. I love the location, and it is really close to the shopping center.

Reviewed July 11, 2013

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
David from United Kingdom
Solo traveler
Deluxe Double Room
Stayed 2 nights in November 2017

grand old hotel ”

This is a beautiful hotel located near the Christmas market in Frankfurt. Perfect also for business people as it is near the Financial district. Large spacious rooms, good breakfast and nice staff.

Reviewed December 20, 2017

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Responded September 19, 2019
Steigenberger Frankfurter Hof
7.7
Very good
David from New Zealand
Solo traveler
Stayed 1 night in June 2012

Great location splendid stylish classic hotel.”

Wonderful location and sense of history and style

This is the second time I have stayed at the Steignberger Frankfuter Hof and enjoyed it as much as the first time. The location is perfect, close to the main shopping avenue and other sights. The service is excellent, responsive and welcoming, the facilities are good. Will always be my first preference in Frankfurt.

Reviewed June 11, 2012

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.2
Exceptional
Maks from Slovenia
Couple
Superior Double Room
Stayed 1 night in October 2016

Best Old Style Hotel in Frankfurt”

Had a suite, which was great, the service and commodities were great, the staff is mostly friendly, and the location is perfect in the city center, with great views. The hotel spa is average.

Reviewed March 03, 2017

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.6
Exceptional
Fuling from Taiwan
Couple
Junior Suite
Stayed 1 night in May 2015

Very good”

Best breakfast buffet and spa in Frankfurt!!

Reviewed June 30, 2016

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.6
Exceptional
Jason from United States
Couple
Superior Double Room
Stayed 1 night in July 2016

Five star all the way”

I have stayed here multiple times. I have always enjoyed my stay. Of course it is usually a business trip, so I don't care about the price. It is in the center of town right off a subway stop. The hotel is top notch, five star all the way.

Reviewed December 23, 2016

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Thanh
Family with teens
Superior Double Room
Stayed 2 nights in July 2018

Best location, extremely luxurious hotel!”

Very beautiful hotel with very nice and friendly staff! Location was excellent, totally within walking distance to everything worth seeing in the city (walking distance to the river! which was nice). The area the hotel is in is very nice! Loved my stay. Would definitely recommend!!

Reviewed August 01, 2018

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Dear Thanh, reading your awesome review about the Steigenberger Frankfurter Hof makes us proud and we thank you for this beautiful posting. Kind regards, Steigenberger Frankfurter Hof

Responded August 27, 2018
Steigenberger Frankfurter Hof
10.0
Exceptional
Karen from Australia
Couple
Stayed 1 night in January 2012

Beautiful hotel ”

Beautiful building, lovely rooms, excellent service and facilities.

we only had one night and were a bit tired, but the staff were very friendly and our room was so comfortable. the hotel is a short walk to the main shopping mall and market stalls.

Reviewed February 01, 2012

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.0
Exceptional
Nattasit from Thailand
Business traveler
Stayed 6 nights in March 2010

Steigenberger Frankfurter Hof Hotel”

service
-

I liked the hotel. On a main shopping street and close to other shopping streets.Taxi's are easily available as is the subway. Food at the hotel was very good and the staff was very helpful. I highly recommend this hotel.

Reviewed August 02, 2010

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Responded September 19, 2019
Steigenberger Frankfurter Hof
6.8
Good
KyungLak from South Korea
Business traveler
Deluxe Double Room
Stayed 2 nights in March 2016

Good Location. Free Wifi. Nearby S-Bahn and Subway Station”

Hotel is center of the city. Shopping area. Good Breakfast. In the morning, when housekeeping man knocked the door for cleaning room, my wife requested him only change of towels in front of the door. No cleaning room. But he insisted to come into the room. Once he heard my voice from the shower room. He didn't come into room. It is very starange attitude. I am wondering what his intention was.

Reviewed April 05, 2016

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Pornnapa from Thailand
Family with teens
Stayed 4 nights in April 2012

traditional 5stars hotel”

beautiful room, wonderful services

very polite and helpful staffs, beautiful classic style interior, located right in the city center.

Reviewed August 04, 2012

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Kathleen from United States
Family with teens
Superior Double Room
Stayed 4 nights in September 2016

Definitely Recommend”

great city center location - walk to everything; clean, beautiful hotel

Reviewed September 29, 2016

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.3
Exceptional
Ann from United States
Couple
Superior Double Room
Stayed 3 nights in December 2014

Heavenly”

Wonderful staff, quiet elegance, superb location

After hours jostling with the festive crowds at the Christmas markets, coming "home" to the Steinberger offered relaxation in elegant, luxurious settings yet with remarkably friendly and down-to-earth staff. Spa and wellness center are fantastic!

Reviewed December 14, 2014

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Tunyawat from Thailand
Business traveler
Superior Double Room
Stayed 1 night in November 2013

luxury and great service in great location”

service, location, comfortable

great services from the staff with location in central of town. The hotel is historical hotel within walking distance from central of city

Reviewed November 22, 2013

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Responded September 19, 2019
Steigenberger Frankfurter Hof
8.0
Excellent
Teyhan from Australia
Solo traveler
Superior Single Room
Stayed 2 nights in August 2019

Luxury Oasis in a dull city”

Love the beautifully appointed deluxe room. Staff are efficient and helpful. Great choice for breakfast. Beautiful old hotel with lovely public spaces. Didn’t like the outrageously priced mini bar, in room service or the outdoor cafe. Concierge give you bad attitude if you don’t tip. If your not facing the street your view is of an ugly office block.

Reviewed August 21, 2019

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Dear guest, thank you for taking the time to write this review. Kind regards, Spiridon Sarantopoulos General Manager

Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
PIT from Thailand
Business traveler
Deluxe Double Room
Stayed 2 nights in July 2013

good impressive stay”

room was spacious, gym was very well equipped and staffs were great

I had an impressive stay at the hotel. staffs were very helpful and friendly. the room was nicely decorated and spacious. the hotel is located in a good location where shopping area is just around the corner. Over all I was pleased with the 2 nights stay in the hotel

Reviewed July 08, 2013

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Responded September 19, 2019
Steigenberger Frankfurter Hof
8.7
Excellent
Carl from Mexico
Couple
Superior Double Room
Stayed 1 night in November 2015

Reliable and nice”

Location, the sedate and pleasant Autorenbar, and excellent breakfast buffet

The only thing we observed was a team of two somewhat square persons dealing with the front desk. A yound lady was not good at multitasking and tensed very easily, which is not good reception human resources. Reception staff has to be resourcesfule and creative, and helpful in solving guests' issues.

Reviewed November 05, 2015

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.2
Exceptional
Jose from Philippines
Couple
Deluxe Double Room
Stayed 1 night in August 2017

Wonderful Hotel”

First off, we were upgraded to a suite - which was amazing! The room had a large balcony and a separate bedroom. The ensuite bathroom even had a TV set! Everything was just perfect! The hotel offers a classic, old world charm that is incomparable. The staff were all helpful and friendly that made the stay even more memorable!

Reviewed October 22, 2017

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Responded September 19, 2019
Steigenberger Frankfurter Hof
8.7
Excellent
Till from Germany
Business traveler
Grand Deluxe Double Room
Stayed 2 nights in November 2014

all great but...”

room standard, location

Room service was not able to deliver breakfast on time; once too early and once too late; that's not acceptable for a $500/night hotel! And when I pointed out gently that I was not expecting her yet, the staff brining breakfast snapped "I was just sent up here" - which might be true, but was a highly unprofessional response. Also: *very* slow elevators, a bit tough on business travelers with a tight schedule

Reviewed December 03, 2014

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Responded September 19, 2019
Steigenberger Frankfurter Hof
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