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Exterior view, Steigenberger Frankfurter Hof in Frankfurt am Main
Deluxe Double Room - Guestroom, Steigenberger Frankfurter Hof in Frankfurt am Main
Lobby, Steigenberger Frankfurter Hof in Frankfurt am Main
Lobby, Steigenberger Frankfurter Hof in Frankfurt am Main
Fitness center, Steigenberger Frankfurter Hof in Frankfurt am Main
Balcony/terrace, Steigenberger Frankfurter Hof in Frankfurt am Main
Balcony/terrace, Steigenberger Frankfurter Hof in Frankfurt am Main

Removed from saved list

8.6

Excellent

284 reviews

284 reviews

Breakfast5
Shops2
View2
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Commerzbank
20 m
Kaiserbrunnen
30 m
Grüne Erde
120 m
Goethe House
160 m
Goethe Museum
180 m
Popular landmarks
Main Tower
340 m
Iron Bridge
410 m
Romer
450 m
Cathedral of St. Bartholomew (Dom St. Bartholomaus)
460 m
Old Opera House (Alte Oper)
630 m
Closest landmarks
Motorradparken Kirchstraße
50 m
Parkhaus Kaiserplatz
80 m
Living XXL Restaurant Bar
150 m
Euro Tower
170 m
Tiefgarage Goetheplatz
260 m

Steigenberger Frankfurter Hof

Am Kaiserplatz, City Center, Frankfurt am Main, Germany, 60311 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Romer. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

130 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Pets allowed

Shuttle service

This property is in high demand!

3 travelers have booked today.

Value for money8.0
Distance to city center00.10 Km
Location rating9.4
Nearest airportFrankfurt Airport (FRA)
Distance to airport11.4 km

Rooms available at Steigenberger Frankfurter Hof

Excellent
Room comfort & quality

8.5

Studio Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Grand Deluxe Double Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 120 m²/1292 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Single Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
Enter dates to see prices
Royal Suite
...
  • Room size: 300 m²/3229 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Steigenberger Frankfurter Hof provide airport transfer?

Steigenberger Frankfurter Hof provides airport transfer service upon request with an additional fee of 30 EUR in local currency. To request, check the box on the booking form just before the payment page.

What bars are close by Steigenberger Frankfurter Hof?

While residing at Steigenberger Frankfurter Hof, enjoy your evening or night out at Stereo Bar, O'Dwyers Pub, and Living XXL Restaurant Bar to make the most out of your nightlife.

What public parks are close by Steigenberger Frankfurter Hof?

While lodging at Steigenberger Frankfurter Hof, indulge in your early morning or evening wander at nearby park which include Roter Platz, Otto-Hahn-Platz, and Am Alten Friedhof.

In which languages can Steigenberger Frankfurter Hof's employees communicate?

Steigenberger Frankfurter Hof can communicate in 15 languages and supports widely used languages such as English and Spanish for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do travelers like most about Steigenberger Frankfurter Hof?

Verified guests that stayed at Steigenberger Frankfurter Hof have given this property a rating of 9.343 for its exceptional location as the main highlight for their stay.

What is the typical rating that past Couples' have given to Steigenberger Frankfurter Hof?

Past couple travelers that have stayed at this property have given Steigenberger Frankfurter Hof an average rating of 8.7. You can look up on more specific customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to Steigenberger Frankfurter Hof?

Verified families with older children that have stayed at this property have given Steigenberger Frankfurter Hof an average rating of 8.6. You can check out more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Steigenberger Frankfurter Hof?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

Is breakfast offered at Steigenberger Frankfurter Hof?

Wake up to an amazing continental and buffet breakfast at Steigenberger Frankfurter Hof. Visitors can enjoy breakfast offered with an additional charge of 42 EUR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

What people love about Steigenberger Frankfurter Hof

  • 10

    Exceptional
    Location

    "Good city center location and nice staffs."

    SEUNGHACK

    |

    March 26, 2023

  • 10

    Exceptional
    Bathroom

    "The room I booked was also immaculate, with an incredible view of the city, a very comfortable bed and oversized bathroom."

    Dennis

    |

    May 21, 2023

  • 10

    Exceptional

    "Wonderful accommodation"

    Nicole

    |

    August 5, 2023

Overall rating:

8.6

Excellent
284 reviews
Cleanliness
8.9
Facilities
8.5
Location
9.4
Read all reviews >
More about Steigenberger Frankfurter Hof

More about Steigenberger Frankfurter Hof

Experience Luxury and Convenience at Steigenberger Frankfurter Hof

Indulge in a luxurious stay at Steigenberger Frankfurter Hof, a 5.0 star hotel located in the heart of Frankfurt am Main, Germany. The hotel offers an array of facilities to ensure a comfortable and convenient stay, including 24-hour room service, a coffee shop, bar, laundry service, restaurant, safety deposit boxes, salon, airport transfer, tours, valet parking, concierge, air conditioning, bathrobes, hair dryer, television, mini bar, satellite/cable TV, massage, fitness center, sauna, steam room, and spa. Stay connected with Wi-Fi in public areas and take advantage of the car park, designated smoking area, dry cleaning, express check-in/check-out, library, car hire, luggage storage, daily housekeeping, taxi service, and ticket service. Start your day with a delicious breakfast buffet or continental breakfast, and enjoy free access to the 24-hour fitness center. Car park onsite is available with car park charges applied. Book now and experience the ultimate in luxury and convenience at Steigenberger Frankfurter Hof.

Luxurious Room Types at Steigenberger Frankfurter Hof

Steigenberger Frankfurter Hof offers a range of luxurious room types to suit every traveler's needs. The Deluxe Double Room comes with either a Queen Bed or King Bed, while the Grand Deluxe Double Room features a spacious layout with a King Bed. For those seeking more space, the Junior Suite offers 46 square meters of comfort with a Queen Bed, while the Studio Suite boasts 55 square meters of elegance, also with a Queen Bed. Lastly, the Superior Double Room provides a cozy stay with either a Queen Bed or King Bed in a 25 square meter space. With such a variety of room types, guests can choose the perfect fit for their stay at Steigenberger Frankfurter Hof.

Explore Frankfurt's Iconic Landmarks from Steigenberger Frankfurter Hof

Steigenberger Frankfurter Hof is strategically located in the heart of Frankfurt, offering easy access to the city's iconic landmarks and attractions. Within walking distance from the hotel, guests can explore the historic Romer, a medieval building that has served as Frankfurt's city hall for over 600 years. For a panoramic view of the city, head to the Main Tower, the fourth tallest building in Frankfurt, and enjoy breathtaking views from the observation deck. Other must-visit landmarks include the Cathedral of St. Bartholomew, Iron Bridge, and Old Opera House (Alte Oper). For a taste of local culture, guests can visit Goethe House, the birthplace of Germany's most famous writer, and The Hauptwache, a former police headquarters turned cultural center. Foodies will love the Kleinmarkthalle, a bustling indoor market offering a wide range of fresh produce, meats, and local delicacies. For shopping, head to MyZeil, a modern shopping mall with over 100 stores. Guests can also take a leisurely stroll along the Mainkai, a scenic promenade along the river Main. With so much to see and do, Steigenberger Frankfurter Hof is the perfect base for exploring all that Frankfurt has to offer.

Excellent Stay with Beautiful Rooms and Great Location

Steigenberger Frankfurter Hof in Frankfurt am Main, Germany has received excellent customer reviews, with guests praising the beautiful hotel and its friendly staff. The large, spacious rooms and good breakfast were also highlights of their stay. The hotel's location was perfect for exploring the city, with many attractions within walking distance, including the river. Guests also loved the beautifully appointed deluxe room and the nice area surrounding the hotel. Overall, guests highly recommend this hotel and would definitely book again.

Experience Luxury and Exceptional Service at Steigenberger Frankfurter Hof

Steigenberger Frankfurter Hof is a hotel that truly lives up to its reputation for luxury and exceptional service. With an overall rating of 8.7, guests have consistently praised the hotel for its prime location, spotless cleanliness, and attentive staff performance. The hotel also boasts impressive ratings for its facilities and comfort, ensuring that guests have access to everything they need for a comfortable and enjoyable stay. Although the food and dining rating is slightly lower than the other categories, guests still appreciate the variety and quality of the dining options available. While the hotel may not be the most budget-friendly option, with a value rating of 8.0, guests agree that the experience is worth the investment. Overall, Steigenberger Frankfurter Hof is a top choice for travelers seeking a luxurious and unforgettable stay in Frankfurt am Main, Germany.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

8 mentions

Housekeeping

5 mentions

Internet

4 mentions

Food & Dining

3 mentions

Languages spoken
  • English
  • Arabic
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hammam
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary spa access
  • Concierge
  • Daily housekeeping
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Linens
  • Microwave
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
OSCAR´s – Brasserie Moderne
  • Cuisine: International
  • Menu: Buffet
Restaurant Hofgarten
  • Menu: A-la-carte
Restaurant Français
  • Cuisine: French, International
  • Menu: Buffet

Location

Am Kaiserplatz, City Center, Frankfurt am Main, Germany, 60311
Exceptional
Location

9.4

Airports
  • Frankfurt Airport (FRA)
    11.4 km
  • Frankfurt-Egelsbach Airport (QEF)
    16.6 km
Public transportation
  • Willy-Brandt-Platz
    130 m
  • Hauptwache Subway statio
    440 m
Hospital or clinic
  • HNO Praxis
    340 m
Shopping
  • Kleinmarkthalle
    570 m
Convenience store
  • Denn's Biomarkt Store
    3.0 km
Cash withdrawal
  • ATM
    20 m

What's nearby

Popular landmarks
  • Main Tower
    340 m
  • Iron Bridge
    410 m
  • Romer
    450 m
  • Cathedral of St. Bartholomew (Dom St. Bartholomaus)
    460 m
  • Old Opera House (Alte Oper)
    630 m
  • Stadel Museum
    830 m
  • Frankfurt (Main) Hauptbahnhof
    1.1 km
  • Zoo Frankfurt
    1.8 km
  • Senckenberg Natural History Museum (Naturmuseum Senckenberg)
    1.9 km
  • Palmengarten
    1.9 km
Nearby landmarks
  • Commerzbank
    20 m
  • Kaiserbrunnen
    30 m
  • Motorradparken Kirchstraße
    50 m
  • Parkhaus Kaiserplatz
    80 m
  • Grüne Erde
    120 m
  • Willy-Brandt-Platz
    130 m
  • Living XXL Restaurant Bar
    150 m
  • Goethe House
    160 m
  • Euro Tower
    170 m
  • Goethe Museum
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For bookings inclusive of breakfast, children under 13 years old will receive breakfast free of charge.

    One child between 13 - 16 years old will be charged EUR 30 per person per night in an extra bed.

    The maximum number of extra beds in a room is 1.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee30 EUR
  • Distance from city center00.10 Km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)42 EUR
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants4
  • Number of rooms 303
  • Room voltage220
  • Year property opened1876
  • Most recent renovation2012
Parking
  • Daily parking fee45 EUR

Reviews of Steigenberger Frankfurter Hof from real guests

Provided by verified guests of Agoda
8.6
Cleanliness8.9
Facilities8.5
Location9.4
Room comfort and quality8.5
Service8.7
Value for money8.0
High score for Frankfurt am Main
Rating
9+ Exceptional (74)
8-9 Excellent (31)
7-8 Very Good (25)
6-7 Good (8)
<6 Below Expectation (16)
Time of the year
Mar - May (39)
Jun - Aug (37)
Sep - Nov (45)
Dec - Feb (33)

Show reviews that mention 

Showing 154 verified guest comments
12345
7.2
Very good
nicolette from United States
Business traveler
Superior Double Room
Stayed 5 nights in January 2020

Needs an Update...Needs Caring”

The hotel needs charm and love. It must have been incredible in years past. It’s needs a renovation. Mildew in the bath, dust etc. Beautiful by itself but an uncaring somewhat haughty staff. Almost no English TV so unless you speak Arabic, You’re out of luck as even BBC is in Arabic. Too bad because it’s a perfect location and lovely building.

Reviewed January 12, 2020

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Dear guest, thank you very much for your detailed remarks. Please rest assured that our guests’ feedback is of highest importance to us. Kind regards, Spiridon Sarantopoulos General Manager

Responded January 30, 2020
Steigenberger Frankfurter Hof
2.0
Francisco from United Kingdom
Business traveler
Grand Deluxe Double Room
Stayed 1 night in February 2020

Acceptable”

due to the storm in London all flights were cancelled on the day and the next we had to also cancel the hotel due to the force major. but the hotel refused to refund the money. there was no point for us to move the date as the furniture fair would be finished by the time air planes reopen to fly out from London. We are very unhappy and we do think to refund us the money is illegal as this was caused for force major. so be careful at booking this hotel.

Reviewed February 17, 2020

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Dear guest, Thank you for sharing your experience with us and the readers. Kind regards, Spiridon Sarantopoulos General Manager

Responded November 02, 2020
Steigenberger Frankfurter Hof
9.6
Exceptional
N from Germany
Couple
Stayed 1 night in June 2016

Gorgeous, modern and historic”

This hotel is the most reputable amongst the historical hotels in Frankfurt and rightly so. Modern facilities with amazing restaurants (terrace and inside), a wonderful old world charm bar, and very spacious well designed rooms. Just a few minutes walk from the main shopping areas, and close enough to the river too. Very professional and friendly staff. We loved our stay and hope to return

Reviewed January 16, 2017

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Vicky from China
Solo traveler
Stayed 1 night in July 2013

Awesome Hotel”

Location, room design, friendly staff

Great Hotel, Nice staff, It will definitely be my first choice if i come back to Frankfurt again. I love the location, and it is really close to the shopping center.

Reviewed July 11, 2013

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
David from United Kingdom
Solo traveler
Deluxe Double Room
Stayed 2 nights in November 2017

grand old hotel ”

This is a beautiful hotel located near the Christmas market in Frankfurt. Perfect also for business people as it is near the Financial district. Large spacious rooms, good breakfast and nice staff.

Reviewed December 20, 2017

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Responded September 19, 2019
Steigenberger Frankfurter Hof
7.7
Very good
David from New Zealand
Solo traveler
Stayed 1 night in June 2012

Great location splendid stylish classic hotel.”

Wonderful location and sense of history and style

This is the second time I have stayed at the Steignberger Frankfuter Hof and enjoyed it as much as the first time. The location is perfect, close to the main shopping avenue and other sights. The service is excellent, responsive and welcoming, the facilities are good. Will always be my first preference in Frankfurt.

Reviewed June 11, 2012

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.2
Exceptional
Maks from Slovenia
Couple
Stayed 1 night in October 2016

Best Old Style Hotel in Frankfurt”

Had a suite, which was great, the service and commodities were great, the staff is mostly friendly, and the location is perfect in the city center, with great views. The hotel spa is average.

Reviewed March 03, 2017

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.6
Exceptional
Fuling from Taiwan
Couple
Stayed 1 night in May 2015

Very good”

Best breakfast buffet and spa in Frankfurt!!

Reviewed June 30, 2016

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.6
Exceptional
Jason from United States
Couple
Stayed 1 night in July 2016

Five star all the way”

I have stayed here multiple times. I have always enjoyed my stay. Of course it is usually a business trip, so I don't care about the price. It is in the center of town right off a subway stop. The hotel is top notch, five star all the way.

Reviewed December 23, 2016

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Thanh
Family with teens
Superior Double Room
Stayed 2 nights in July 2018

Best location, extremely luxurious hotel!”

Very beautiful hotel with very nice and friendly staff! Location was excellent, totally within walking distance to everything worth seeing in the city (walking distance to the river! which was nice). The area the hotel is in is very nice! Loved my stay. Would definitely recommend!!

Reviewed August 01, 2018

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Dear Thanh, reading your awesome review about the Steigenberger Frankfurter Hof makes us proud and we thank you for this beautiful posting. Kind regards, Steigenberger Frankfurter Hof

Responded August 27, 2018
Steigenberger Frankfurter Hof
10.0
Exceptional
Karen from Australia
Couple
Stayed 1 night in January 2012

Beautiful hotel ”

Beautiful building, lovely rooms, excellent service and facilities.

we only had one night and were a bit tired, but the staff were very friendly and our room was so comfortable. the hotel is a short walk to the main shopping mall and market stalls.

Reviewed February 01, 2012

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.0
Exceptional
Nattasit from Thailand
Business traveler
Stayed 6 nights in March 2010

Steigenberger Frankfurter Hof Hotel”

service
-

I liked the hotel. On a main shopping street and close to other shopping streets.Taxi's are easily available as is the subway. Food at the hotel was very good and the staff was very helpful. I highly recommend this hotel.

Reviewed August 02, 2010

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Responded September 19, 2019
Steigenberger Frankfurter Hof
6.8
Good
KyungLak from South Korea
Business traveler
Stayed 2 nights in March 2016

Good Location. Free Wifi. Nearby S-Bahn and Subway Station”

Hotel is center of the city. Shopping area. Good Breakfast. In the morning, when housekeeping man knocked the door for cleaning room, my wife requested him only change of towels in front of the door. No cleaning room. But he insisted to come into the room. Once he heard my voice from the shower room. He didn't come into room. It is very starange attitude. I am wondering what his intention was.

Reviewed April 05, 2016

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Pornnapa from Thailand
Family with teens
Stayed 4 nights in April 2012

traditional 5stars hotel”

beautiful room, wonderful services

very polite and helpful staffs, beautiful classic style interior, located right in the city center.

Reviewed August 04, 2012

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Kathleen from United States
Family with teens
Stayed 4 nights in September 2016

Definitely Recommend”

great city center location - walk to everything; clean, beautiful hotel

Reviewed September 29, 2016

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Responded September 19, 2019
Steigenberger Frankfurter Hof
9.3
Exceptional
Ann from United States
Couple
Stayed 3 nights in December 2014

Heavenly”

Wonderful staff, quiet elegance, superb location

After hours jostling with the festive crowds at the Christmas markets, coming "home" to the Steinberger offered relaxation in elegant, luxurious settings yet with remarkably friendly and down-to-earth staff. Spa and wellness center are fantastic!

Reviewed December 14, 2014

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Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
Tunyawat from Thailand
Business traveler
Stayed 1 night in November 2013

luxury and great service in great location”

service, location, comfortable

great services from the staff with location in central of town. The hotel is historical hotel within walking distance from central of city

Reviewed November 22, 2013

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Responded September 19, 2019
Steigenberger Frankfurter Hof
8.0
Excellent
Teyhan from Australia
Solo traveler
Superior Single Room
Stayed 2 nights in August 2019

Luxury Oasis in a dull city”

Love the beautifully appointed deluxe room. Staff are efficient and helpful. Great choice for breakfast. Beautiful old hotel with lovely public spaces. Didn’t like the outrageously priced mini bar, in room service or the outdoor cafe. Concierge give you bad attitude if you don’t tip. If your not facing the street your view is of an ugly office block.

Reviewed August 21, 2019

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Dear guest, thank you for taking the time to write this review. Kind regards, Spiridon Sarantopoulos General Manager

Responded September 19, 2019
Steigenberger Frankfurter Hof
10.0
Exceptional
PIT from Thailand
Business traveler
Stayed 2 nights in July 2013

good impressive stay”

room was spacious, gym was very well equipped and staffs were great

I had an impressive stay at the hotel. staffs were very helpful and friendly. the room was nicely decorated and spacious. the hotel is located in a good location where shopping area is just around the corner. Over all I was pleased with the 2 nights stay in the hotel

Reviewed July 08, 2013

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Responded September 19, 2019
Steigenberger Frankfurter Hof
8.7
Excellent
Carl from Mexico
Couple
Stayed 1 night in November 2015

Reliable and nice”

Location, the sedate and pleasant Autorenbar, and excellent breakfast buffet

The only thing we observed was a team of two somewhat square persons dealing with the front desk. A yound lady was not good at multitasking and tensed very easily, which is not good reception human resources. Reception staff has to be resourcesfule and creative, and helpful in solving guests' issues.

Reviewed November 05, 2015

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Responded September 19, 2019
Steigenberger Frankfurter Hof
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