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Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg

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8.4

Excellent

206 reviews

206 reviews

Housekeeping2
Breakfast1
View1
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
International Baptist Church of Hamburg

200 m

Kath. Pfarramt St. Ansgar-Kl. Michel

210 m

Red Gallery

210 m

Tjaden's Bio Frischemarkt Neustadt

280 m

Stadthausbrücke Subway Station

60 m

Popular landmarks
St. Michael's Church

470 m

Townhall Hamburg

540 m

Miniatur Wunderland

630 m

Speicherstadt

740 m

Harbor Piers

1.0 km

Closest landmarks
Fleetinsel Klinik

80 m

Fleethof

120 m

Central-Apotheke

160 m

Deutsch Japanisches Zentrum

240 m

Dr. Blonko

250 m

Steigenberger Hotel Hamburg

Heiligengeistbruecke 4, City Center, Hamburg, Germany, 20459 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Miniatur Wunderland. This 5-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

60 meters to public transportation

Check-in [24-hour]

Inside city center

470 meters to St. Michael's Church

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Cash withdrawal

Restaurants

Your dates are popular among travelersUsers are booking a place in Hamburg every 25 minutes on Agoda.com
Value for money8.0
Distance to city center1 km
Location rating9.3
Nearest airportHamburg Airport (HAM)
Distance to airport9.3 km

Rooms available at Steigenberger Hotel Hamburg

Excellent
Room comfort & quality

8.5

Superior Suite
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 double bed
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Superior Double Room
...
  • Room size: 33 m²/355 ft²
  • River view
  • 1 double bed or 2 single be...
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Deluxe Double Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 double bed or 2 single be...
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Junior Suite
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 double bed
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Standard Double Room
...
  • Room size: 30 m²/323 ft²
  • Courtyard view
  • 1 double bed or 2 single be...
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Superior Suite
...
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    Deluxe Suite
    ...
    • Room size: 87 m²/936 ft²
    • Shower
    • 1 king bed
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    King Deluxe Hearing Accessible Tub Non-Smoking
    ...
    • Room size: 50 m²/538 ft²
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    Deluxe Double Room
    ...
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      Superior Twin Room
      ...
      • Room size: 33 m²/355 ft²
      • 2 single beds
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Steigenberger Hotel Hamburg?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Steigenberger Hotel Hamburg?

      For those who wish to drive their own cars, Steigenberger Hotel Hamburg has a car park right on site for maximum convenience. Parking is available for a fee of 26 EUR per day. Parking options include a full-service valet for total ease.

      Is breakfast offered at Steigenberger Hotel Hamburg?

      Start your mornings right, with the continental and buffet breakfast options offered at Steigenberger Hotel Hamburg. Adults can enjoy breakfast offered with an additional charge of 31 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Steigenberger Hotel Hamburg?

      Steigenberger Hotel Hamburg features an on-site restaurant for your dining convenience.

      Can business events be hosted at Steigenberger Hotel Hamburg?

      Free Wi-Fi is available to help your business event or meeting a successful one.

      What is the smoking policy at Steigenberger Hotel Hamburg?

      Steigenberger Hotel Hamburg does not permit smoking in any of its rooms or indoor areas.

      What is the closest train, metro, or bus station to Steigenberger Hotel Hamburg?

      Stadthausbrücke Subway Station is the closest train, metro, or bus station, about 60 m away from Steigenberger Hotel Hamburg.

      What restaurants are nearby Steigenberger Hotel Hamburg?

      Restaurants including Ahoi Steffen Henssler, Gasthaus Heimathafen and Café Paris are popular in Steigenberger Hotel Hamburg’s neighborhood which is known as City Center.

      What popular shopping places are close to Steigenberger Hotel Hamburg?

      Located in the City Center area, Steigenberger Hotel Hamburg is close to great shopping choices like Europa Passage, Red Gallery and Moncler Hamburg.

      What are popular attractions near Steigenberger Hotel Hamburg?

      Guests at Steigenberger Hotel Hamburg can easily visit Miniatur Wunderland, Speicherstadt and St. Michael's Church located in the City Center area.

      What popular natural sightseeing spots are close to Steigenberger Hotel Hamburg?

      Steigenberger Hotel Hamburg is located in the City Center area, which is famous for natural sightseeing destinations such as Port of Hamburg.

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      Explore the neighborhood

      What people love about Steigenberger Hotel Hamburg

      • 9.6

        Exceptional
        Staff 

        "Staffs are friendly and helpful"

        Ei

        |

        October 22, 2022

      • 8.8

        Excellent
        Location

        "Everything is good - excellent service, centred location to everywhere, easy to get to from train station/airport."

        Kaman

        |

        August 21, 2022

      • 10

        Exceptional
        Location

        "We really enjoyed our visit to Hamburg and this was -in no small part-because of the hotel staff and the location."

        gary

        |

        May 16, 2019

      Overall rating:

      8.4

      Excellent
      206 reviews
      Cleanliness
      8.7
      Facilities
      7.6
      Location
      9.3
      Read all reviews >
      More about Steigenberger Hotel Hamburg

      More about Steigenberger Hotel Hamburg

      Steigenberger Hotel Hamburg

      Steigenberger Hotel Hamburg is the perfect choice for travelers who want to take in the sights and sounds of Hamburg. Experience an urban escape in Hamburg with a stay at Steigenberger Hotel Hamburg, with its exceptional location right in the city center. Sampling the authentic culture of Hamburg is easy with a stay at Steigenberger Hotel Hamburg, just 630 m from Miniatur Wunderland.
      Steigenberger Hotel Hamburg provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
      If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
      Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. The hotel also provides guests with a refrigerator, a coffee or tea maker and bottled water in some rooms. Steigenberger Hotel Hamburg also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.

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      Amenities and facilities
      Very good
      Facilities

      7.6

      Most talked about facilities

      Breakfast

      5 mentions

      Housekeeping

      5 mentions

      Internet

      3 mentions

      Car Park

      2 mentions

      Languages spoken

      • English
      • German

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Ticket services
      • Tours

      Cleanliness and safety

      • Anti-viral cleaning products
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alternative meal arrangement
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Heating in public area
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      For the kids

      • Kids meal

      Access

      • Allergy-free rooms
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Dog-friendly
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Smoke alarms
      • Soundproof rooms

      Getting around

      • Car park [charges apply]
      • Car park [on-site]
      • Valet parking

      Available in all rooms

      • Accessible by elevator
      • Air conditioning
      • Alarm clock
      • Bathrobes
      • Carpeting
      • Coffee/tea maker
      • Concierge
      • Daily housekeeping
      • Desk
      • Extra long bed
      • Free bottled water
      • Hair dryer
      • Hand sanitizer
      • Heating
      • Individual air conditioning
      • In-room safe box
      • Ironing facilities
      • LAN Internet in room [free]
      • Laptop safe box
      • Linens
      • Mirror
      • Non-smoking
      • On-demand movies
      • Private bathroom
      • Radio
      • Refrigerator
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Sleep comfort items
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      • Walk-in shower
      • Wi-Fi [free]
      Food and dining
      Breakfast options
      • American
      • Continental
      • Vegetarian
      Restaurants on site

      Bistro am Fleet

      • Cuisine: Local, Mediterranean
      • Menu: Buffet
      Location
      Heiligengeistbruecke 4, City Center, Hamburg, Germany, 20459
      Exceptional
      Location

      9.3

      Airports

      • Hamburg Airport (HAM)
        9.3 km 35 min drive
      • Hamburg-Finkenwerder Airport (XFW)
        10.0 km 38 min drive

      Public transportation

      • Stadthausbrücke Subway Station
        60 m
      • Rödingsmarkt Subway Station
        170 m

      Hospital or clinic

      • Fleetinsel Klinik
        80 m

      Shopping

      • Hamburger Fischmarkt
        2.2 km

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • St. Michael's Church
        470 m
      • Townhall Hamburg
        540 m
      • Miniatur Wunderland
        630 m
      • Speicherstadt
        740 m
      • Harbor Piers
        1.0 km
      • Park Planten un Blomen
        1.2 km
      • Alter Elbtunnel
        1.3 km
      • Reeperbahn
        1.5 km
      • Alster
        1.5 km
      • Tierpark Hagenbeck
        5.9 km

      Nearby landmarks

      • Stadthausbrücke Subway Station
        60 m
      • Fleetinsel Klinik
        80 m
      • Fleethof
        120 m
      • Central-Apotheke
        160 m
      • Rödingsmarkt Subway Station
        170 m
      • International Baptist Church of Hamburg
        200 m
      • Kath. Pfarramt St. Ansgar-Kl. Michel
        210 m
      • Red Gallery
        210 m
      • Deutsch Japanisches Zentrum
        240 m
      • Dr. Blonko
        250 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-4 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 5-6 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 7 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Getting around

      • Distance from city center1 km
      • Travel time to airport (minutes)25

      Extras

      • Breakfast charge (unless included in room price)31 EUR

      The property

      • Non-smoking rooms/floorsyes
      • Number of bars/lounges0
      • Number of floors8
      • Number of restaurants1
      • Number of rooms 235
      • Room voltage220
      • Year property opened1992

      Parking

      • Daily parking fee26 EUR
      Property announcements

      City tax will be charged directly at the property (per person per night). The amount may vary according to the price of the accommodation.


      The property is currently undergoing renovation and is expected to be completed of the first construction phase in the west wing by October. There will be some facilities/areas affected and closed. Please contact property for more information.

      EIN WICHTIGER HINWEIS: Bis Spätherbst 2022 gönnen wir unserem Hotel eine komplette Rundum-Erneuerung. Mit Fertigstellung des ersten Bauabschnitts stehen uns bereits die Zimmer im Westflügel des Hotels wieder zur Verfügung. Die temporäre Rezeption befindet sich auf der gegenüberliegenden Gebäudeseite zum Haupteingang. Auf der 8. Etage befindet sich das Frühstücks- sowie Tagesrestaurant. Aufgrund der aktuellen Situation bleibt der Sauna- und Fitnessbereich bis auf Weiteres geschlossen. Aktuell ist leider kein direkter Zugang über die Tiefgarage in das Hotel möglich. Bei Anreise können Sie zunächst in der Hoteleinfahrt halten, sodass Ihnen das Team von der Rezeption behilflich sein kann. Selbstverständlich planen wir die Renovierungs- und Umbauarbeiten möglichst so, dass unmittelbare Beeinträchtigungen unserer Gäste minimiert werden. Jedoch möchten wir darauf hinweisen, dass sie nicht immer gänzlich vermieden werden können. Sie können sich hingegen sicher sein, dass wir Sie während Ihres Aufenthaltes mit der gewohnt hanseatisch-perfekten Gastfreundschaft verwöhnen werden. Important Notice: Until late Autumn 2022, we are giving our hotel a complete all-around renovation. With the completion of the first construction phase, our rooms in the west wing of the hotel are available again. The temporary reception is located on the opposite side of the building to the main entrance. The restaurant is situated on the 8th floor. Due to the current situation, the sauna area as well as the fitness area will remain closed until further notice. Unfortunately, there is currently no direct access to the hotel via the underground car park. You are welcome to stop in the hotel driveway first when you arrive so that our reception team can assist you. All renovation and construction works will be planned in a way that ensures minimal disturbance to our guests, although we would like to point out that minor inconveniences cannot be completely avoided. You may rest assured that we will spoil you with our usual Hanseatic hospitality d

      Reviews of Steigenberger Hotel Hamburg from real guests

      Provided by verified guests of Agoda
      8.4
      /
      10
      Cleanliness8.7
      Facilities7.6
      Location9.3
      Room comfort and quality8.5
      Service8.6
      Value for money8.0
      High score for Hamburg
      Rating
      9+ Exceptional (58)
      8-9 Excellent (43)
      7-8 Very Good (23)
      6-7 Good (12)
      <6 Below Expectation (12)
      Time of the year
      Mar - May (19)
      Jun - Aug (52)
      Sep - Nov (42)
      Dec - Feb (35)
      All guests (206)
      All room types
      All languages

      Show reviews that mention 

      Showing 148 verified guest comments
      12345
      10.0
      Exceptional
      gary from United States
      Couple
      Standard Double Room
      Stayed 5 nights in May 2019

      great hotel in a great city”

      Plus great staff and excellent facility in every way. we really enjoyed our visit to Hamburg and this was -in no small part-because of the hotel staff and the location. do not hesitate to stay here!

      Reviewed May 16, 2019

      See room deals

      Dear Guest, it is great to receive such a positive feedback - thank you so much. We are pleased to hear, that you enjoyed your great trip to Hamburg. I am glad you appreciate the efforts of my team to make all our guests completely happy. This is why we do hospitality: for our guests. I hope to welcome you again soon. With best regards from Hamburg Moritz Klein General Manager Steigenberger Hotel Hamburg

      Responded June 25, 2019
      Steigenberger Hotel Hamburg
      8.4
      Excellent
      JINHEE from South Korea
      Solo traveler
      Standard Double Room
      Stayed 2 nights in August 2018

      Very good”

      The location is good and the room is clean.

      Reviewed January 19, 2019

      See room deals

      6.4
      Good
      Melike from Turkey
      Business traveler
      Standard Double Room
      Stayed 4 nights in January 2019

      Impolite Staff”

      Every morning I was woken up by the room service breaking into my room without even knocking the door. This is not acceptable. The rude, ignorant and old staff should be renewed with some more polite, caring and understanding professionals.

      Reviewed May 30, 2019

      See room deals

      Dear Guest, First of all I would like to thank you for choosing our hotel and for your review. I am very disappointed to hear about your inconveniences. It seems that you have had a serious of shortcomings to endure during your stay and I do not want to bother you with excuses, but rather simply apologise for these inconveniences. I personally do not condone any such behavior of any member of my team and assure you that I will personally keep an eye on this. We have high values set for ourselves and our aim is to treat all our guests with the same friendly hospitality. Seeing a guest leave unhappy is not what we want or what we work for. It would be the greatest pleasure to welcome you again. With best regards from Hamburg Moritz Klein General Manager Steigenberger Hotel Hamburg

      Responded June 03, 2019
      Steigenberger Hotel Hamburg
      6.4
      Good
      Emi from France
      Couple
      Standard room (2 Single Bed / 1 King Bed)
      Stayed 1 night in December 2021

      Under construction ”

      An temporary reception with no atmosphere. Under construction. The room was bigger than average.

      Reviewed December 28, 2021

      See room deals

      9.2
      Exceptional
      Pedro from Portugal
      Family with young children
      Standard Double Room
      Stayed 1 night in August 2016

      great view of the canal”

      Can't think of any drawbacks. Excellent view over a very picturesque Hamburg canal. Very good room and splendid price/quality ratio. Had Steigenberger a hotel in Hongkong or Singapore i would never get this price for sure. A swimming pool wouldn´t hurt but that's a mere detail. My second Steigenberger. Very happy about my stay.

      Reviewed August 10, 2016

      See room deals

      9.7
      Exceptional
      XU from China
      Couple
      Deluxe Double Room
      Stayed 2 nights in August 2014

      Luxury and spacious, a good choice”

      Great location, spacious room, helpful stuff

      We enjoyed our stay in Steigenberger Hotel. We were offered a spacious room with a great view of the canal. Stuff are very helpful and friendly. Breakfast is 29 euro per person, a little expensive, but ok for a 5-star hotel. Walking distance to shopping streets.

      Reviewed August 18, 2014

      See room deals

      10.0
      Exceptional
      Heiko from Canada
      Couple
      Standard Double Room
      Stayed 1 night in December 2017

      Nice location, super service”

      Pleasantly surprised. Great location, very close to U and S train stations. Good breakfast. Excellent service. Decent rooms for a very reasonable price. Would absolutely stay here again. Was cheaper and better than our usual hotel in Hamburg. Guess we'll stay here now everytime we are in Hamburg

      Reviewed December 05, 2017

      See room deals

      Dear Heiko, Thank you very much for choosing our hotel and for your positive review. We are very happy to hear about your satisfaction regarding to our central location and service quality. For us as hoteliers with passion, guest satisfaction is the most important issue! It would be the greatest pleasure to welcome you again soon, to convince you of our hotel concept again. Best regards from Hamburg Moritz Klein General Manager Steigenberger Hotel Hamburg

      Responded December 15, 2017
      Steigenberger Hotel Hamburg
      10.0
      Exceptional
      Cristina from Sweden
      Group
      Superior Double Room
      Stayed 1 night in May 2012

      Nothing to complain! Fantastisk Hotel!!!”

      The room was very confortble, I sleep like a angel!!!!

      This hotel in very central and the staffs is very professional and listen to the cliente with a smile. Nothing I need was problem!!! If you seek for confort, don´t forgeth this name Steigenberger Hotel. I will recommend it!!! And I will back again!

      Reviewed May 30, 2012

      See room deals

      8.7
      Excellent
      Kyumin from South Korea
      Business traveler
      Standard Double Room
      Stayed 3 nights in October 2013

      Nice 5 star Centrum located hotel”

      Large Rooms, easy to access with Public transporattion, near Shopping area

      superb location (few minutes from Neuer Wall / Rathaus / Alster Lake) easy to go via Subway (both S-Bhan / U-Bhan) you can use S-Bhan from/to Air Port Larger rooms than any other similiar price leveled hotel in Hamburg Centrum. BUT! BUT! their breakfast is not very qualified. they only serve very limited continental breakfast. so i recommend you guys have a breakfast in other restaurants rear the Hotel.

      Reviewed October 14, 2013

      See room deals

      9.0
      Exceptional
      Oleksiy from Ukraine
      Couple
      Superior Double Room
      Stayed 3 nights in December 2011

      Great location, big rooms, very good service”

      S-Bahn station next door to the hotel, 700 meters to Alster

      My stay at the Steigenberger was part business and part holiday. The location is really good. In the middle of town, within walking distance of shopping, restaurants and such. 24 euros for breakfast is to much. Generally I could say that this is a one of the 5 best hotels in HH.

      Reviewed December 09, 2011

      See room deals

      8.3
      Excellent
      Eric from United States
      Couple
      Standard Double Room
      Stayed 5 nights in December 2014

      Fantastic hotel”

      Great location, beautiful hotel, great room

      A perfect jumping off point for exploring Hamburg. Close to everything a tourist wants to see. Comfortable rooms, excellent staff, I never ate at the restaurant but the bar was nice. My only complaint is that there was an extra 20E charge for my wife because supposedly the travel agent had booked a single. The room did not include breakfast so I can't see where the extra expense comes in. The concierge was not really able to recommend any restaurants on a Sunday. But seriously, it felt good to walk into this hotel and it was extremely convenient. My complaints are really minor. I would stay there again.

      Reviewed December 26, 2014

      See room deals

      10.0
      Exceptional
      Tonny from Denmark
      Family with young children
      Standard Double Room
      Stayed 2 nights in June 2017

      Exceptional”

      Nice hotel very very close to central of Hamburg. If your looking for a nice place to stay during your visit to Hamburg this is definitely recommendable. We enjoyed our stay very much.

      Reviewed June 17, 2017

      See room deals

      8.3
      Excellent
      Amr from Egypt
      Solo traveler
      Standard Double Room
      Stayed 4 nights in October 2010

      good Hotel but overpriced”

      near shopping centers, city center and public transportation

      good hotel. staff is very helpfull and friendly (except one). good location near the center of the city, shopping malls and public transportation.Value for money is not that good. no free internet!!!. brekfast is excellent with different variaties of food.

      Reviewed October 29, 2010

      See room deals

      7.6
      Very good
      Philip from United Kingdom
      Business traveler
      Standard Double Room
      Stayed 1 night in November 2016

      Very comfortable hotel”

      Very comfortable hotel in a very good location, just a couple of S-Bahn stops from the Central Station and on the direct line to/from the airport. The staff are friendly and helpful and the rooms are very comfortable. I didn't try the restaurant but there is a great Italian restaurant just a few minutes' walk away right by the S-Bahn station. Great place to stay in Hamburg.

      Reviewed November 21, 2016

      See room deals

      9.0
      Exceptional
      Francois from France
      Business traveler
      Standard Double Room
      Stayed 2 nights in July 2014

      Ideally stay in Central Hamburg”

      Central, good food, professional staff

      I'm very pleased with my week end at the Steigenberger. I could have rest after my long flights from India

      Reviewed July 15, 2014

      See room deals

      9.2
      Exceptional
      Jesper from Denmark
      Solo traveler
      Standard Double Room
      Stayed 1 night in December 2016

      Good for a visit to Hamburg”

      A lovely hotel in the centre of Hamburg. There is a parking house in conection to the hotel

      Reviewed December 27, 2016

      See room deals

      6.0
      Ernest from United Kingdom
      Business traveler
      Standard Double Room
      Stayed 4 nights in April 2017

      Not 5 Star...”

      A big disappointment ! Steigenberger Hotel isn't a 5-star hotel & doesn't bare any comparison with 5-star hotels in Asia for example where much my travels take me. Stingy. Only 1 bottle of complimentary water on the first day & then none for the remaining 4 nights. Poor quality wifi requiring a hotel resident to sign in every time wifi connections are required. Irons & ironing boards provided but it sounded as though there weren't many as was asked the length of time they were required for but when Room Service was advised that I had finished, the Iron wasn't collected for another 2 hours. Breakfast buffet far too expensive. There's a great Italian restaurant which offers a full breakfast at half the price. Unfriendly welcome too from the bell team to the Reception Desk.

      Reviewed April 07, 2017

      See room deals

      Dear Ernest, Thank you very much for choosing our hotel and for your review. We are very sad to learn about your inconveniences and we really would like to apologize for them. We will discuss your citicism and consider it in the future. It would be the greatest pleasure to welcome you again soon. Best regards from Hamburg Bernd A. Zängle General Manager Steigenberger Hotel Hamburg

      Responded June 02, 2017
      Steigenberger Hotel Hamburg
      8.0
      Excellent
      HUI from Malaysia
      Solo traveler
      Standard Double Room
      Stayed 2 nights in October 2016

      Fantastic Location and great service”

      the hotel is well located and easy access to S/U-bahn. The staffs are nice and rooms are clean and i have a pleasant stay in Hamburg. THank you.

      Reviewed November 07, 2016

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      8.3
      Excellent
      Disa from Finland
      Solo traveler
      Standard Double Room
      Stayed 9 nights in January 2013

      Good location”

      Sizeable rooms, Near Underground and train station

      The hotel is in a good location with a direct train connection to the airport. Nearby excellent shopping possibilities and a 20 minutes walk to Reeperbahn. Internet in the business center is free to use but charged elsewhere. Unfortunately there is no coffee or tea facilities in the room or in th elobby.

      Reviewed January 20, 2013

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      9.7
      Exceptional
      Phoebe from Singapore
      Business traveler
      Standard Double Room
      Stayed 3 nights in March 2015

      second time stay”

      location, staff, room size

      This is my second stay here, both are pleasant, the room is big, location is convenient, there're taxi queuing up any time outside, good restaurant in walking distance, hotel bar is not bad either. Room doesn't have toothpaste and toothbrush which caused a little inconvenient, other than that everything else is cool, will be back again.

      Reviewed March 24, 2015

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