Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
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8.4

Excellent
/10
(185 reviews)See what guests said
Housekeeping2
Breakfast1
View1
See map

9.4

Exceptional

Location rating score

Exceptional location - 1.23 kilometers from city center
Parking
Available
Popular landmarks
St. Michael's Church 470 m
Townhall Hamburg 540 m
Miniatur Wunderland 630 m
Speicherstadt 740 m
Harbor Piers 1.0 km
Park Planten un Blomen 1.2 km
Alter Elbtunnel 1.3 km
Reeperbahn 1.5 km
Alster 1.5 km
Tierpark Hagenbeck 5.9 km
Nearby landmarks
Stadthausbrücke Subway Station 60 m
Fleetinsel Klinik 80 m
Fleethof 120 m
Central-Apotheke 160 m
Rödingsmarkt Subway Station 170 m
International Baptist Church of Hamburg 200 m
Kath. Pfarramt St. Ansgar-Kl. Michel 210 m
Red Gallery 210 m
Deutsch Japanisches Zentrum 240 m
Dr. Blonko 250 m
Free Wi-Fi

Steigenberger Hotel Hamburg

Heiligengeistbruecke 4, City Center, Hamburg, Germany, 20459 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to St. Michael's Church
Within 470 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 60 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Hamburg every 23 minutes on Agoda.com
Value for money8.0
Distance to city center1 km
Location rating9.4
Nearest airportHamburg Airport (HAM)
Distance to airport9.3 km

Rooms available at Steigenberger Hotel Hamburg

Excellent
Room comfort & quality
8.5
Superior Suite
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 double bed
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Deluxe Double Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 double bed or 2 single be...
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Junior Suite
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 double bed
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Superior Double Room
...
  • Room size: 33 m²/355 ft²
  • River view
  • 1 double bed or 2 single be...
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Standard Double Room
...
  • Room size: 30 m²/323 ft²
  • Courtyard view
  • 1 double bed or 2 single be...
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unNamed
...
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    Superior Suite
    ...
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      unNamed
      ...
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        Deluxe Suite
        ...
        • Room size: 87 m²/936 ft²
        • Shower
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        King Deluxe Hearing Accessible Tub Non-Smoking
        ...
        • Room size: 50 m²/538 ft²
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Steigenberger Hotel Hamburg?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Steigenberger Hotel Hamburg?

        For those who wish to drive their own cars, Steigenberger Hotel Hamburg has a car park right on site for maximum convenience. Parking is available for a fee of 26 EUR per day.

        Is breakfast offered at Steigenberger Hotel Hamburg?

        Start your mornings right, with the continental and buffet breakfast options offered at Steigenberger Hotel Hamburg. Adults can enjoy breakfast offered with an additional charge of 29 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Steigenberger Hotel Hamburg?

        Steigenberger Hotel Hamburg features an on-site restaurant for your dining convenience.

        Can business events be hosted at Steigenberger Hotel Hamburg?

        Free Wi-Fi is available to help your business event or meeting a successful one.

        What is the smoking policy at Steigenberger Hotel Hamburg?

        Steigenberger Hotel Hamburg does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to Steigenberger Hotel Hamburg?

        Stadthausbrücke Subway Station is the closest train, metro, or bus station, about 60 m away from Steigenberger Hotel Hamburg.

        What restaurants are nearby Steigenberger Hotel Hamburg?

        Restaurants including Bistro am Fleet, SABAI Restaurant and Marinehof are popular in Steigenberger Hotel Hamburg’s neighborhood which is known as City Center.

        What popular shopping places are close to Steigenberger Hotel Hamburg?

        Located in the City Center area, Steigenberger Hotel Hamburg is close to great shopping choices like Europa Passage, Red Gallery and Moncler Hamburg.

        What are popular attractions near Steigenberger Hotel Hamburg?

        Guests at Steigenberger Hotel Hamburg can easily visit Miniatur Wunderland, Speicherstadt and St. Michael's Church located in the City Center area.

        What popular natural sightseeing spots are close to Steigenberger Hotel Hamburg?

        Steigenberger Hotel Hamburg is located in the City Center area, which is famous for natural sightseeing destinations such as Port of Hamburg.

        Show more questions
        See map

        Explore the neighborhood

        Overall rating:

        8.4

        Excellent
        185 reviews
        Cleanliness
        8.7
        Facilities
        7.6
        Location
        9.4
        Read all reviews >
        More about Steigenberger Hotel Hamburg

        More about Steigenberger Hotel Hamburg

        Ideal for fun and relaxation, Steigenberger Hotel Hamburg is located in the City Center area of Hamburg. Set 1 km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as International Baptist Church of Hamburg, Kath. Pfarramt St. Ansgar-Kl. Michel, Red Gallery.

        Steigenberger Hotels is renowned for its quality services and friendly staff, and Steigenberger Hotel Hamburg lives up to expectations. Top features of the hotel include 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage.

        In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating to please the most discerning guest. Enjoy unparalleled services and a truly prestigious address at the Steigenberger Hotel Hamburg.

        Show less
        Amenities and facilities
        Very good
        Facilities

        7.6

        Most talked about facilities

        Breakfast

        5 mentions

        Housekeeping

        5 mentions

        Internet

        3 mentions

        Car Park

        2 mentions

        Languages spoken

        • English
        • German

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Ticket services
        • Tours

        Cleanliness and safety

        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Safe dining setup
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Bar
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area

        For the kids

        • Babysitting service

        Access

        • Check-in/out [express]
        • Check-in [24-hour]
        • Dog-friendly
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed

        Getting around

        • Car park [charges apply]
        • Car park [on-site]
        • Valet parking

        Available in all rooms

        • Accessible by elevator
        • Air conditioning
        • Alarm clock
        • Bathrobes
        • Carpeting
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Extra long bed
        • Free bottled water
        • Hair dryer
        • Hand sanitizer
        • Heating
        • Individual air conditioning
        • In-room safe box
        • Ironing facilities
        • LAN Internet in room [free]
        • Linens
        • Mini bar
        • Mirror
        • Non-smoking
        • On-demand movies
        • Private bathroom
        • Radio
        • Refrigerator
        • Safety/security feature
        • Satellite/cable channels
        • Seating area
        • Shower
        • Sleep comfort items
        • Slippers
        • Smoke detector
        • Socket near the bed
        • Soundproofing
        • Telephone
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service
        • Walk-in shower
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • American
        • Continental
        • Vegetarian
        Restaurants on site

        Bistro am Fleet

        • Cuisine: Local, Mediterranean
        • Menu: Buffet
        Location
        Heiligengeistbruecke 4, City Center, Hamburg, Germany, 20459
        Exceptional
        Location

        9.4

        Airports

        • Hamburg Airport (HAM)
          9.3 km 35 min drive
        • Hamburg-Finkenwerder Airport (XFW)
          10.0 km 38 min drive

        Public transportation

        • Stadthausbrücke Subway Station
          60 m
        • Rödingsmarkt Subway Station
          170 m

        Hospital or clinic

        • Fleetinsel Klinik
          80 m

        Shopping

        • Hamburger Fischmarkt
          2.2 km

        Cash withdrawal

        • ATM on-site
        What's nearby

        Popular landmarks

        • St. Michael's Church
          470 m
        • Townhall Hamburg
          540 m
        • Miniatur Wunderland
          630 m
        • Speicherstadt
          740 m
        • Harbor Piers
          1.0 km
        • Park Planten un Blomen
          1.2 km
        • Alter Elbtunnel
          1.3 km
        • Reeperbahn
          1.5 km
        • Alster
          1.5 km
        • Tierpark Hagenbeck
          5.9 km

        Nearby landmarks

        • Stadthausbrücke Subway Station
          60 m
        • Fleetinsel Klinik
          80 m
        • Fleethof
          120 m
        • Central-Apotheke
          160 m
        • Rödingsmarkt Subway Station
          170 m
        • International Baptist Church of Hamburg
          200 m
        • Kath. Pfarramt St. Ansgar-Kl. Michel
          210 m
        • Red Gallery
          210 m
        • Deutsch Japanisches Zentrum
          240 m
        • Dr. Blonko
          250 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-4 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 5-6 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 7 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out until12:00

        Getting around

        • Distance from city center1 km
        • Travel time to airport (minutes)15

        Extras

        • Breakfast charge (unless included in room price)29 EUR

        The property

        • Non-smoking rooms/floorsyes
        • Number of bars/lounges0
        • Number of floors8
        • Number of restaurants1
        • Number of rooms 235
        • Room voltage220
        • Year property opened1992
        • Most recent renovation2007

        Parking

        • Daily parking fee26 EUR
        Property announcements

        The property is currently undergoing renovation and is expected to be completed by December 2021. There will be some areas affected by the noise during this time. Some areas of the hotel (fitness center, day spa, and restaurant areas) will be inaccessible due to the renovation during this time, the property will provide adequate alternatives.

        City tax will be charged directly at the property (per person per night). The amount may vary according to the price of the accommodation.

        Reviews of Steigenberger Hotel Hamburg from real guests

        Provided by verified guests of Agoda
        8.4
        /
        10
        Cleanliness8.7
        Facilities7.6
        Location9.4
        Room comfort and quality8.5
        Service8.6
        Value for money8.0
        High score for Hamburg
        Rating
        9+ Exceptional (54)
        8-9 Excellent (41)
        7-8 Very Good (23)
        6-7 Good (10)
        <6 Below Expectation (10)
        Time of the year
        Mar - May (18)
        Jun - Aug (46)
        Sep - Nov (40)
        Dec - Feb (34)
        Don't miss out!Users are booking a place in Hamburg every 23 minutes on Agoda.com
        All guests (185)
        All room types
        All languages

        Show reviews that mention 

        Showing 138 verified guest comments
        12345
        9.2
        Exceptional
        Pedro from Portugal
        Family with young children
        Standard Double Room
        Stayed 1 night in August 2016

        great view of the canal”

        Can't think of any drawbacks. Excellent view over a very picturesque Hamburg canal. Very good room and splendid price/quality ratio. Had Steigenberger a hotel in Hongkong or Singapore i would never get this price for sure. A swimming pool wouldn´t hurt but that's a mere detail. My second Steigenberger. Very happy about my stay.

        Reviewed August 10, 2016

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        9.7
        Exceptional
        XU from China
        Couple
        Deluxe Double Room
        Stayed 2 nights in August 2014

        Luxury and spacious, a good choice”

        Great location, spacious room, helpful stuff

        We enjoyed our stay in Steigenberger Hotel. We were offered a spacious room with a great view of the canal. Stuff are very helpful and friendly. Breakfast is 29 euro per person, a little expensive, but ok for a 5-star hotel. Walking distance to shopping streets.

        Reviewed August 18, 2014

        See room deals

        10.0
        Exceptional
        Heiko from Canada
        Couple
        Standard Double Room
        Stayed 1 night in December 2017

        Nice location, super service”

        Pleasantly surprised. Great location, very close to U and S train stations. Good breakfast. Excellent service. Decent rooms for a very reasonable price. Would absolutely stay here again. Was cheaper and better than our usual hotel in Hamburg. Guess we'll stay here now everytime we are in Hamburg

        Reviewed December 05, 2017

        See room deals

        Dear Heiko, Thank you very much for choosing our hotel and for your positive review. We are very happy to hear about your satisfaction regarding to our central location and service quality. For us as hoteliers with passion, guest satisfaction is the most important issue! It would be the greatest pleasure to welcome you again soon, to convince you of our hotel concept again. Best regards from Hamburg Moritz Klein General Manager Steigenberger Hotel Hamburg

        Responded December 15, 2017
        Steigenberger Hotel Hamburg
        10.0
        Exceptional
        Cristina from Sweden
        Group
        Superior Double Room
        Stayed 1 night in May 2012

        Nothing to complain! Fantastisk Hotel!!!”

        The room was very confortble, I sleep like a angel!!!!

        This hotel in very central and the staffs is very professional and listen to the cliente with a smile. Nothing I need was problem!!! If you seek for confort, don´t forgeth this name Steigenberger Hotel. I will recommend it!!! And I will back again!

        Reviewed May 30, 2012

        See room deals

        8.7
        Excellent
        Kyumin from South Korea
        Business traveler
        Standard Double Room
        Stayed 3 nights in October 2013

        Nice 5 star Centrum located hotel”

        Large Rooms, easy to access with Public transporattion, near Shopping area

        superb location (few minutes from Neuer Wall / Rathaus / Alster Lake) easy to go via Subway (both S-Bhan / U-Bhan) you can use S-Bhan from/to Air Port Larger rooms than any other similiar price leveled hotel in Hamburg Centrum. BUT! BUT! their breakfast is not very qualified. they only serve very limited continental breakfast. so i recommend you guys have a breakfast in other restaurants rear the Hotel.

        Reviewed October 14, 2013

        See room deals

        9.0
        Exceptional
        Oleksiy from Ukraine
        Couple
        Superior Double Room
        Stayed 3 nights in December 2011

        Great location, big rooms, very good service”

        S-Bahn station next door to the hotel, 700 meters to Alster

        My stay at the Steigenberger was part business and part holiday. The location is really good. In the middle of town, within walking distance of shopping, restaurants and such. 24 euros for breakfast is to much. Generally I could say that this is a one of the 5 best hotels in HH.

        Reviewed December 09, 2011

        See room deals

        8.3
        Excellent
        Eric from United States
        Couple
        Standard Double Room
        Stayed 5 nights in December 2014

        Fantastic hotel”

        Great location, beautiful hotel, great room

        A perfect jumping off point for exploring Hamburg. Close to everything a tourist wants to see. Comfortable rooms, excellent staff, I never ate at the restaurant but the bar was nice. My only complaint is that there was an extra 20E charge for my wife because supposedly the travel agent had booked a single. The room did not include breakfast so I can't see where the extra expense comes in. The concierge was not really able to recommend any restaurants on a Sunday. But seriously, it felt good to walk into this hotel and it was extremely convenient. My complaints are really minor. I would stay there again.

        Reviewed December 26, 2014

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        10.0
        Exceptional
        Tonny from Denmark
        Family with young children
        Standard Double Room
        Stayed 2 nights in June 2017

        Exceptional”

        Nice hotel very very close to central of Hamburg. If your looking for a nice place to stay during your visit to Hamburg this is definitely recommendable. We enjoyed our stay very much.

        Reviewed June 17, 2017

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        10.0
        Exceptional
        gary from United States
        Couple
        Standard Double Room
        Stayed 5 nights in May 2019

        great hotel in a great city”

        Plus great staff and excellent facility in every way. we really enjoyed our visit to Hamburg and this was -in no small part-because of the hotel staff and the location. do not hesitate to stay here!

        Reviewed May 16, 2019

        See room deals

        Dear Guest, it is great to receive such a positive feedback - thank you so much. We are pleased to hear, that you enjoyed your great trip to Hamburg. I am glad you appreciate the efforts of my team to make all our guests completely happy. This is why we do hospitality: for our guests. I hope to welcome you again soon. With best regards from Hamburg Moritz Klein General Manager Steigenberger Hotel Hamburg

        Responded June 25, 2019
        Steigenberger Hotel Hamburg
        8.3
        Excellent
        Amr from Egypt
        Solo traveler
        Standard Double Room
        Stayed 4 nights in October 2010

        good Hotel but overpriced”

        near shopping centers, city center and public transportation

        good hotel. staff is very helpfull and friendly (except one). good location near the center of the city, shopping malls and public transportation.Value for money is not that good. no free internet!!!. brekfast is excellent with different variaties of food.

        Reviewed October 29, 2010

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        7.6
        Very good
        Philip from United Kingdom
        Business traveler
        Standard Double Room
        Stayed 1 night in November 2016

        Very comfortable hotel”

        Very comfortable hotel in a very good location, just a couple of S-Bahn stops from the Central Station and on the direct line to/from the airport. The staff are friendly and helpful and the rooms are very comfortable. I didn't try the restaurant but there is a great Italian restaurant just a few minutes' walk away right by the S-Bahn station. Great place to stay in Hamburg.

        Reviewed November 21, 2016

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        9.0
        Exceptional
        Francois from France
        Business traveler
        Standard Double Room
        Stayed 2 nights in July 2014

        Ideally stay in Central Hamburg”

        Central, good food, professional staff

        I'm very pleased with my week end at the Steigenberger. I could have rest after my long flights from India

        Reviewed July 15, 2014

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        9.2
        Exceptional
        Jesper from Denmark
        Solo traveler
        Standard Double Room
        Stayed 1 night in December 2016

        Good for a visit to Hamburg”

        A lovely hotel in the centre of Hamburg. There is a parking house in conection to the hotel

        Reviewed December 27, 2016

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        6.0
        Ernest from United Kingdom
        Business traveler
        Standard Double Room
        Stayed 4 nights in April 2017

        Not 5 Star...”

        A big disappointment ! Steigenberger Hotel isn't a 5-star hotel & doesn't bare any comparison with 5-star hotels in Asia for example where much my travels take me. Stingy. Only 1 bottle of complimentary water on the first day & then none for the remaining 4 nights. Poor quality wifi requiring a hotel resident to sign in every time wifi connections are required. Irons & ironing boards provided but it sounded as though there weren't many as was asked the length of time they were required for but when Room Service was advised that I had finished, the Iron wasn't collected for another 2 hours. Breakfast buffet far too expensive. There's a great Italian restaurant which offers a full breakfast at half the price. Unfriendly welcome too from the bell team to the Reception Desk.

        Reviewed April 07, 2017

        See room deals

        Dear Ernest, Thank you very much for choosing our hotel and for your review. We are very sad to learn about your inconveniences and we really would like to apologize for them. We will discuss your citicism and consider it in the future. It would be the greatest pleasure to welcome you again soon. Best regards from Hamburg Bernd A. Zängle General Manager Steigenberger Hotel Hamburg

        Responded June 02, 2017
        Steigenberger Hotel Hamburg
        8.0
        Excellent
        HUI from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 2 nights in October 2016

        Fantastic Location and great service”

        the hotel is well located and easy access to S/U-bahn. The staffs are nice and rooms are clean and i have a pleasant stay in Hamburg. THank you.

        Reviewed November 07, 2016

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        8.3
        Excellent
        Disa from Finland
        Solo traveler
        Standard Double Room
        Stayed 9 nights in January 2013

        Good location”

        Sizeable rooms, Near Underground and train station

        The hotel is in a good location with a direct train connection to the airport. Nearby excellent shopping possibilities and a 20 minutes walk to Reeperbahn. Internet in the business center is free to use but charged elsewhere. Unfortunately there is no coffee or tea facilities in the room or in th elobby.

        Reviewed January 20, 2013

        See room deals

        9.7
        Exceptional
        Phoebe from Singapore
        Business traveler
        Standard Double Room
        Stayed 3 nights in March 2015

        second time stay”

        location, staff, room size

        This is my second stay here, both are pleasant, the room is big, location is convenient, there're taxi queuing up any time outside, good restaurant in walking distance, hotel bar is not bad either. Room doesn't have toothpaste and toothbrush which caused a little inconvenient, other than that everything else is cool, will be back again.

        Reviewed March 24, 2015

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        10.0
        Exceptional
        Ming from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 2 nights in September 2014

        Great Hotel at affordable price”

        Good Location, High Room Std, Value for money

        The hotel is very nice located (few meters away from S-Bahn). Room is very Clean & comfortable. Staff very professional. Sauna & Steam Room very big.

        Reviewed October 02, 2014

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        9.2
        Exceptional
        Andrea from Italy
        Business traveler
        Standard Double Room
        Stayed 1 night in June 2016

        Fantastic staff and position. ”

        The hotel is very nice and has a great position. The staff is fantastic! Very kind and helpful, always smiling. A pleasure.

        Reviewed June 18, 2016

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        8.0
        Excellent
        Herfini from Indonesia
        Family with teens
        Standard Double Room
        Stayed 2 nights in July 2016

        Very good located hotel with friendly staffs”

        The hotel is located in the central, near to shopping malls and tourist location. For those the price is good.

        Reviewed July 04, 2016

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        12345
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