Steps Garden Resort
Steps Garden Resort
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8.4
Excellent

"Steps Garden is an EXCELLENT hotel with super friendly staff..."

Dayrit

|

May 8, 2018

Standard Room - Queen Bed - Guestroom Steps Garden Resort
Standard Room - Queen Bed - Guestroom
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Lobby Steps Garden Resort
Lobby
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Lobby Steps Garden Resort
Lobby
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Swimming pool [outdoor] Steps Garden Resort
Swimming pool [outdoor]
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See map Steps Garden Resort
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Excellent
Location
8.1
See all 6 photos Steps Garden Resort
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Steps Garden Resort

Excellent location
- 80 meters to the beach
Excellent
From 297 reviewsSee what guests said
8.3
/
10
Excellent service
8.7
Recommended by 88% of guests
Value for money8.5
Location rating8.1
Nearest airportCalapan City Airport (CPP)
Distance to airport26.5 km
  • Airport transfer

  • 80 meters to the beach

  • Currency exchange

  • Located in heart of Puerto Galera

Room choices
This property is in high demand!Last booked 13 hours ago | 7 travelers are looking at this property right now
Suite Room
Suite Room
...
  • Room size: 46 m²/495 ft²
  • Ocean view
  • 1 queen bed
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Family Suite - 2-Bedroom
Family Suite - 2-Bedroom
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 2 queen beds
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Executive Suite
Executive Suite
...
  • Room size: 41 m²/441 ft²
  • Ocean view
  • 1 queen bed or 1 semi doubl...
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Standard Room - Queen Bed
Standard Room - Queen Bed
...
  • Room size: 24 m²/258 ft²
  • Ocean view
  • 1 queen bed
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Junior Suite Room
Junior Suite Room
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 1 queen bed
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What people love about the property

  • 8.8
    Excellent

    "Great swimming pool."

    Jeremy

    |

    October 18, 2017

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More about Steps Garden Resort

More about Steps Garden Resort

8.4
Excellent

"A pretty big terrace with a sofa, a chair and a table."

Terje

|

February 13, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.0
Very good

"Nice location with a beautiful view on the bay."

Jean-Francois

|

April 2, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (297)
8.3
/
10
Cleanliness8.3
Facilities7.9
Location8.1
Service8.7
Value for money8.5
Provided by verified guests of Agoda
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All guests (297)
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Showing 149 verified guest comments
12345
8.4
Excellent
Michael from United States
Business traveler
Junior Suite Room
Stayed 3 nights in August 2018
WIFI didn't work, power went out several times, roads going to Sabang have 100,000 POTHOLES!!”
Overall this is a pretty good resort with a nice pool and nice location. The aircon worked well, the TV was modern and could allow HDMI & USB connections which was a PLUS and the refrigerator was a good size. PROBLEMS: The WIFI didn't work at all for 3 days/3 nights. I had to go to the town to buy pocket WIFI which was expensive. Also, the power went out at the resort 2-3 times per days, often for 30 minutes or more each time, once for over an hour. The resort does have a power generator of some kind, but there were times when the power was out for over an hour. The resort did give us a free breakfast on the last day which didn't excuse the above problems, but it was a nice gesture. There were several PROBLEMS WITH THE AREA of SABANG, which has nothing to do with the resort. There are no longer any ferries going to/from Sabang. There were a limited number of ferries going to/from Muelle and Balatero. The roads going from the town center to Sabang are the ABSOLUTE WORST!!
Reviewed August 16, 2018
9.6
Exceptional
Gregory from Australia
Solo traveler
Executive Suite
Stayed 4 nights in June 2018
Exceptional”
The newly reburbished rooms are roomy and well appointed. Pool area has sun lounges as well as sitting area with tables and chairs in a bar area. Locating great and all the staff very friendly and obliging.
Reviewed June 18, 2018
8.8
Excellent
TREVOR from Philippines
Couple
Suite Room
Stayed 3 nights in March 2018
GREAT PLACE TO STAY”
CLean and spacious but beware, lots of steps as the name suggests. Good location near the bar scene but far enough to give you peace.
Reviewed November 22, 2018
10.0
Exceptional
kuba from Australia
Family with young children
Suite Room
Stayed 2 nights in April 2018
😊😊😊😊😊”
You have everything what you need for your holiday time. This is 3 visit in Steps Garden.Wonderful staff, beautiful area with a lot of greens and diverse shops on the corner. Clean and relaxing ..Form us 5 stars.
Reviewed April 18, 2018
8.4
Excellent
Hyun from Philippines
Solo traveler
Suite Room
Stayed 1 night in April 2018
Will visit again”
From the start I was not expecting 5 star accommodation but all facilities are clean and doable. The biggest and supremacy of the resort is the blooming aura and the friendly staffs. Even with all the steps you climb (which will make you sweat) you wont feel aggravated haha Definitely I'll return and for the value for money - take the executive suite ^_^
Reviewed April 16, 2018
9.2
Exceptional
Cheung from Australia
Couple
Executive Suite
Stayed 2 nights in March 2018
Big rooms in a good location”
We enjoyed our time at Steps Garden Resort, and it was very good value for money. The beds were comfortable and the rooms had a nice balcony. The rooms were well equipped with hair dryer, kettle, toiletries and a safe. The only downside was that the WiFi was not very good. Perhaps due to the direction our rooms were facing, it was quite noisy early in the morning due to the dogs and cockerels. Although breakfast is not included, the menu is very reasonable and there is a wide variety. A note to make is the rooms are all uphill and some of the steps can be rather steep, so some may struggle to walk up but the staff are very helpful with carrying the luggage.
Reviewed April 03, 2018
8.0
Excellent
Jean-Francois from Philippines
Couple
Suite Room
Stayed 3 nights in March 2018
Room with a view”
Nice location with a beautiful view on the bay. Restaurant is ok, mostly targeting westerners and filipinos. Other restaurants are available in the vicinity. Friendly staff. Charging for shampoo, toothbrush, water, which is unusual in the Philippines even in a cheap hotel. Room are functional but have no charm. Those with balconies offer a very nice view.
Reviewed April 02, 2018
8.4
Excellent
Terje from Norway
Couple
Suite Room
Stayed 2 nights in February 2018
Very nice hotel in Sabang beach”
Just a few minutes walk from the ferry terminal. We got a big room with a fabolous view. The bed was nice, a/c silent, big bathroom with enough water. A pretty big terrace with a sofa, a chair and a table. Their pool was very nice and no fight for the sun chairs. Pretty pricy ,but good food. Friendly staff. We got free exercise every day, 100 steps up to the room. Well maintained hotel.We will stay there again
Reviewed February 13, 2018
10.0
Exceptional
Akash from Philippines
Couple
Junior Suite Room
Stayed 3 nights in November 2017
Amazing hotel in a blissful island”
Loved the property for every aspect of our stay. We booked a Junior Suite Room and it was wonderful. In room facilities were apt and the view was worth it. With a partial ocean view and small courtyard with relaxed seating, it was a perfect setting for relaxing and enjoying beautiful view. The staff was extremely courteous and was helpful for any requirement. Though the room did not have a tea/coffee maker, hotel was forthcoming to facilitate one when required. Though one may complain for the number of steps to climb to reach the room, as the hotel is not on a main road. But for the view and fantastic environment, after the climb you'd feel even more relaxed to be at Steps Garden.
Reviewed January 15, 2018
6.4
Good
Lyle from Philippines
Solo traveler
Suite Room
Stayed 2 nights in September 2018
Bed Bugs. Construction dailey outside bedroom window.”
Nice ocean view. Friendly and helpful staff. Great swimming pool. Good restaurant food. I had room 17 with a balcony and high on the hillside. But 3 days of bed bug bites and construction jack hammering noise with kids working demolition is tooo much.
Reviewed September 12, 2018
7.2
Very good
Terje from Norway
Couple
Standard Room - Queen Bed
Stayed 3 nights in July 2018
Nice hotel in Sabang beach”
The hotel is nice and clean, this was our second visit, and we had three nights in one of their cottages. The bed is nice,ac working well,the bathroom could have been better,but ok. The staff is very friendly and serviceminded. Its located just a few minutes walk from the harbour. The ferries do not go to Sabang anymore, that's a pity. You have to take a roro ship to Balatero, then a ride or two on rough roads to Sabang.
Reviewed July 19, 2018
8.4
Excellent
Major from United States
Couple
Suite Room
Stayed 2 nights in July 2018
Nice resort, great value, and excellent staff.”
We had a pleasurable stay at the Steps Garden Resort. The resort is properly named, as there are many steps, but the gardens are very beautiful and we didn't mind the climb since the view from our room was wonderful. Access to the resort is not easy, since it takes about 25 minutes by tricycle on rough roads under construction. A word of advice, dont pay more than 150 pesos for the tricycle ride to the resort. I got charged 250 pesos and you will have to walk a little ways since the tricycle can't take you right to the resort. But once you get there, its a very nice place. I've been to Santorini Greece, so the comparisons are not even close, so don't expect it. However, the staff is Excellent! Very friendly and helpful. We only ate breakfast there, and is was ok, but a little pricey. The best part was the pool area, and we had the pool all to ourselves. Very romantic! But if you want a nice beach, stay near White Beach. Overall, I'd recommend. Great value during rainy saeson.
Reviewed July 15, 2018
8.8
Excellent
Todd from United States
Couple
Stayed 7 nights in December 2017
Beautiful views & bad WiFi”
The Gardens and Views are excellent the staff is also very eager to help and always have a good attitude. My one complaint was the wi-fi system. If you need to use Wifi you have to sit by the pool or the reception area. If you don't need internet this place is a great value for the money. The restaurant is also very good.
Reviewed December 12, 2017
8.8
Excellent
Xiaoming
Solo traveler
Junior Suite Room
Stayed 6 nights in October 2017
Nice Experience”
This is the first time I stay with this hotel and due to high occupancy, I could not make the same room type all through until my departure. but everything was organised in a way that i did not feel the hustle to change rooms. Staff speak very good english and no communication issues at all and they are very responsive too. always offer to help. the views are amazing by the way. as the name indicates, you need to climb a bit of steps to reach your name, but this is how you would get a better sea view from your room.
Reviewed November 07, 2017
8.8
Excellent
Jeremy from United States
Solo traveler
Suite Room
Stayed 3 nights in October 2017
Bad WiFi, great location.”
WiFi was terrible - constant disconnects, speed maybe 3/10, requires repeated logins with individual code given by reception. Excellent location - 85 steps from front of property to the dive shop. Although it’s nothing BUT steps once you’re on the property - no elevator, about 250 steps uphill going from front of property to the room. They have a restaurant (Tamarind) off-property with fast WiFi and EXCELLENT spicy spareribs. Maid service was fantastic - they found a lost airline ticket (I didn’t need it anymore but they had no way of knowing that) and put it in the light switch box so I would be sure to see it. If I had needed it it would have been a lifesaver. Staff is very friendly, constant “hello”. The hotel specialty nachos really aren’t good though - stale chips with ground beef on top. Mediocre at best. Maybe 5 minutes walking time from nightlife. Great swimming pool. The only real con is the slow, crappy WiFi.
Reviewed October 18, 2017
8.8
Excellent
terence from United Kingdom
Couple
Executive Suite
Stayed 4 nights in May 2018
Excellent”
Aircon is quiet & efficient, water pressure is good. Room is sparse but functional. Staff are very helpful & friendly, restaurant is good & prices are reasonable. No complaints about walking, it is called Steps so expect it. The only real problem is location - we faced the basketball court & they had matches almost every night. That includes a pa system for commentary & music in between. It doesn't go on past around 10pm so maybe it won't bother you, but if you want quiet drinks in the evening on your terrace & an early night you probably won't get it.
Reviewed June 04, 2018
9.2
Exceptional
Jacqueline from Philippines
Group
Family Suite - 2-Bedroom
Stayed 2 nights in June 2018
The Greece of Puerto Galera”
The hotel was beautiful, private and as my friends and I mentioned, ‘very Santorini’. We adored that the suite we had was clean and had everything we needed. It isn’t like normal resorts where you sense the wear and tear. This one had minimal issues if any, and it was comfortable and you never felt as though there were bad spirits lurking about. We had the top floor, which as a warning !! This resort has Multiple Steps. I’m talking a complete hilltop of stairs, which - while amazing exercise - is also exhausting when you need to go up and down from lunch and activities. We didn’t know our room would be from the second to the top. We had an Amazing view, and a lot of privacy. And even our own private deck! But the stairs were a pain like nothing else, I must admit. The food was great and had large servings. Service was great too, especially the cold towels provided on check in. However, the glass door to our suite didn’t have a curtain so it felt unsafe. Otherwise, would go back, thanks
Reviewed June 04, 2018
8.0
Excellent
Jeanne from Philippines
Couple
Junior Suite Room
Stayed 2 nights in April 2018
Very good”
Booked the room for a friend. Everything is fine but too far from the White Beach. The sea near the accommodation was too deep and for scuba diving only. Good thing they have swimming pool facility but if you do not wish to use the pool you have to travel a little bit far.
Reviewed April 29, 2018
6.8
Good
Daryll from Philippines
Group
Executive Suite
Stayed 2 nights in March 2018
A SATISFACTORY STAY”
Me and by bestfriends stayed in this hotel for 3 days and 2 nights. Our room was spic and span, the toilet was clean, the view was ok, the facilities are new and clean(maybe because we stayed in the new building as I heard), the pool was clean, the lanai was a great idea. Overall, it was a satisfactory and relaxing stay albeit some cons. The service was rather unprofessional for a hotel. Calling us "ate" is not rude, but rather unprofessional to whoever stays in their hotel, no matter the status in life. No telephone in our room (Executive suite). So if you need something you have to go up and down the "steps" and pray to God you will meet a staff on the way to the reception. So, it is not advisable for families with seniors or toddlers.
Reviewed March 27, 2018
9.2
Exceptional
Maria from Philippines
Couple
Junior Suite Room
Stayed 2 nights in March 2018
Quaint and clean resort in Sabang Beach”
We enjoyed staying at Steps and Garden Resort. It's in a great location in Sabang Beach, and I really appreciate that they try to maintain it and keep it clean. I think it's one of the nicest looking hotels in the area. Their restaurant serves good food and the staff are very friendly and helpful.
Reviewed March 26, 2018
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