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Stewart Hotel

371 Seventh Avenue, 31st and 7th, Chelsea, New York (NY), United States, 10001 - View on map
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Very good7.7
Based on 330 reviews
Stewart Hotel
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Fitness center
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9.0 Excellent location
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9.0Location

  • 200 meters to public transportation

  • Bar

  • Fitness center

  • Laundry service

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Room choices
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One Bedroom Deluxe Suite
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  • 1 king bed
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Studio Suite with One Bed
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  • 38.09 m²
  • Non-smoking
  • 1 queen bed
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1 Bedroom Deluxe Suite
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  • 62 m²
  • Non-smoking
  • 1 queen bed
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1 Bedroom Suite Queen Bed
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  • 47 m²
  • Non-smoking
  • 1 queen bed
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Studio Accessible
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  • City view
  • 38 m²
  • 2 double beds
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Studio Suite with Two Beds
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  • 38 m²
  • Non-smoking
  • 2 double beds
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One-Bedroom Suite with Two Beds
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  • 38 m²
  • Non-smoking
  • 2 double beds
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Double Room with Two Double Beds
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  • 24 m²
  • Non-smoking
  • 2 double beds
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Queen Room
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  • 24 m²
  • Non-smoking
  • 1 queen bed
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studio standard
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  • 37 m²
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Nearest essentials

Airports
  • 10 kilometers to
  • LaGuardia Airport (LGA)
  • 13 kilometers to
  • Teterboro Airport (TEB)
Public transportation
  • 200 meters to
  • 28th Street-Seventh Avenue Subway Station
  • 300 meters to
  • 34th Street- Herald Square Subway Station
Hospital or clinic
  • 2.3 kilometers to
  • Park Avenue Smart Lipo
Pharmacy
  • 200 meters to
  • Kmart Pharmacy
Convenience store
  • 300 meters to
  • 7 Eleven
Cash withdrawal
  • 40 meters to
  • ATM

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An overview

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Verified guest reviews

Agoda Reviews (330)
Booking.com Reviews (2628)

6.2

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Very good
based on 330 reviews
  • Cleanliness 7.6
  • Facilities 6.5
  • Location 9.0
  • Room comfort and quality 7.7
  • Service 7.8
  • Value for money 7.2
Very good
based on 63 reviews
  • Cleanliness 7.3
  • Facilities 6.0
  • Location 8.5
  • Room comfort and quality 7.7
  • Service 7.2
  • Value for money 7.1
Very good
based on 118 reviews
  • Cleanliness 7.8
  • Facilities 6.9
  • Location 9.3
  • Room comfort and quality 7.7
  • Service 7.8
  • Value for money 7.2
Very good
based on 47 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 9.1
  • Room comfort and quality 7.9
  • Service 8.3
  • Value for money 7.4
Very good
based on 25 reviews
  • Cleanliness 7.2
  • Facilities 5.5
  • Location 8.8
  • Room comfort and quality 7.2
  • Service 7.4
  • Value for money 6.8
Very good
based on 31 reviews
  • Cleanliness 7.2
  • Facilities 6.2
  • Location 9.0
  • Room comfort and quality 7.7
  • Service 8.1
  • Value for money 7.0
Very good
based on 46 reviews
  • Cleanliness 7.7
  • Facilities 6.9
  • Location 9.0
  • Room comfort and quality 7.4
  • Service 7.9
  • Value for money 7.4
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Room type
  • Deluxe Queen Room
  • Double Room with Two Double Beds
  • 1 Bedroom Suite Queen Bed
  • One-Bedroom Suite with Two Beds
  • Queen Room
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  • Studio Suite with Two Beds
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8.8
Lusiantina from Indonesia
Family with young children
One-Bedroom Suite with Two Beds
Stayed 6 nights in June 2017
The location is very good, the staffs are very hel”
Pro; location and price Cons : some room facility need to be upgraded or fixed, ie; AC, Refrigerator
Reviewed July 09, 2017
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8.0
Eric from United States
Group
Double Room with Two Double Beds
Stayed 1 night in July 2017
Great location and nice place to stay in Chelsea”
Booked the hotel for my lady and her friends, everyone liked the hotel. Trendy hotel in great location and reasonable cost in NYC. Will book again!
Reviewed July 07, 2017
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8.0
WEISHAN from Taiwan
Family with teens
One-Bedroom Suite with Two Beds
Stayed 2 nights in June 2017
Very good”
1. Close to stations, perfect location. 2. Air condition filter needs clean 3. 3 out of 6 elevators were out of use, and wasted 30+ min to go down stairs for checking out. 4. Parking fee $75/day, if driving
Reviewed June 26, 2017
Thank you for staying with us and sharing your feedback regarding your stay. We are glad to hear that you enjoyed our PERFECT location and hope to see you again during your next visit to New York City!
Responded July 01, 2017
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Stewart Hotel
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9.2
Valeria from United States
Couple
Double Room with Two Double Beds
Stayed 1 night in May 2017
Great hotel near the train station”
We loved everything about this hotel especially the convenience of being next to Penn station. We got the room with 2 beds - very much recommend this because its much larger than the single bed room. Wonderful staff. it is next to the fire station and it could get noisy but luckily there were no emergencies during the night we stayed there and we got a terrific nights sleep.
Reviewed May 14, 2017
We're so happy to hear that you enjoyed your stay at the Stewart Hotel. We pride ourselves in being located in the heart of the city and we hope that you come back and visit us soon.
Responded June 24, 2017
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Stewart Hotel
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4.0
Jeong from South Korea
Family with young children
Double Room with Two Double Beds
Stayed 1 night in May 2017
별로”
1. Felt that someone who helped my check-in was very unprofessional. He forgot giving me my id and didn't inform internet access. And he was talking to other guy while checking in. 2. Room was ver cold and seemed like no heating system working. 3. No electric power on one entire wall side so had to connect coffee maker and refrigerator with long cords which looked ugly.
Reviewed May 13, 2017
We apologize if you did not enjoy your stay with us and we appreciate your feedback. We listen to our valued customers and that is why we are currently undergoing renovations to update our facility and bring it up to our high standards. We hope that one day, you will return so that you can see the wonderful changes that we are making so we can earn that 10-star review. Thank you for taking the time to share your thoughts with us. Take care.
Responded June 24, 2017
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4.4
JATUPORN from Thailand
Family with young children
Double Room with Two Double Beds
Stayed 7 nights in April 2017
Bad Services, inadequate staff and toiletries and minibar”
I stayed at Stewart hotel for 7 nights. For the first impression, the room size is ok for New York City standards. The room decoration was very simple, not modern or unique. Bathroom cleanliness is ok but not that clean and there was no shower cap. Heater/Air Conditioner machine and Coffee maker were dirty, full of dust. Bed sheets were not change often and some day there is a small element like cement dust on the bed! so disgusting. Tea and paper cup were not refilled everyday and the housekeeper didn't throw away the used cup and left them on the table. There was no water boiler in the room and I called and asked the reception for several times until i finally got it. For other days, There were no towel in bathroom, My mom was in the bath and found out that there were no towel in there so I called the reception and room services for more than 20 times and no one pick up the phone! so I decided to call the dining services to pass the calls to them and finally they bring me the towel but it was almost an hour later!! What a bad services. This didn't only happen to me because when I was in the elevator I met another guest that tried to call the reception for many times and no one pick up and he had to go down by himself. He complained a lot about the services too. The decoration at lobby floor and the location seem to be only the good thing for this hotel.
Reviewed May 04, 2017
We are sad to hear that you did not enjoy your stay with us and we apologize if you were not happy. We always welcome feedback from our valued customers so that we can improve upon different aspects of our business and that is why we are currently undergoing renovations to update our facility and bring it up to our high standards. We hope that one day, you will return so that you can see the wonderful changes that we are making so we can earn that 10-star review. Thank you for taking the time to share your thoughts with us. We hope you will revisit our establishment so that we can show you the 10-star treatment that we are so known for.
Responded June 24, 2017
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5.6
Tharin from Thailand
Couple
Queen Room
Stayed 2 nights in April 2017
Good location but lacking in other areas”
The best thing about the hotel is the location which is very close to Penn station. Very convenient to get on LIRR to JFK or NJ Transit to EWR from this location. The room we stayed in was very noisy from the constant honking on 7th Ave and since the AC is a window unit, it allows all the noise to come in. We also had a huge cockroach crawling on the wall when we returned to the room one night.
Reviewed April 30, 2017
Thank you for taking the time to share your feedback regarding your stay with us at the Stewart Hotel. I’d like to personally apologize on behalf of the entire team for the noise issues you encountered in your guest rooms. We are excited to inform you that we are actively in the process of systematically updating the condition of the rooms to the new standards of expectations at the Stewart Hotel, specifically the soundproofing of our windows. While we are disappointed that your room conditions did not meet your expectations, I hope that you allow us a second opportunity to show you the enormous steps we’ve taken to rectify the noise issues.
Responded June 24, 2017
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8.0
Mike from Singapore
Couple
Queen Room
Stayed 1 night in September 2016
Nice hotel”
Nice and great hotel for a short stay
Reviewed April 24, 2017
Thank you for taking the time to share your feedback regarding your recent stay with us at the Stewart Hotel. We are so glad that you experienced a GREAT STAY! We look forward to seeing you again during your next trip to NYC....
Responded June 24, 2017
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Stewart Hotel
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10.0
Khalilah from United States
Family with young children
Double Room with Two Double Beds
Stayed 1 night in April 2017
Exceptional”
Great Place . Very Trendy , great location and the staff is amazing! Andrew was invaluable to such an amazing weekend ! . We will be back
Reviewed April 21, 2017
Wow! I'm truly impressed with your radiant review. We look forward to sharing your feedback with Andrew he'll be thrilled to see what a difference he has made in your travels. Until next time..
Responded June 24, 2017
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3.2
JATUPORN from Thailand
Family with young children
Double Room with Two Double Beds
Stayed 7 nights in April 2017
Acceptable”
Really unimpressive with the Hotel. First of all, the Guest room is quite old fashion and some parts are broken. Also, there are lack of provided the Toiletries in the Bathroom such as Shower Cab, cotton buds which should provided for 3 stars up Hotel. Furthermore, I stayed in this Hotel for a week, the housekeeping was not functional. Someday the Towel were not provided as the numbers of quest and someday there are dirty glasses in the room without cleaning. and also the room was never clean up properly. When I rang up the reception, I call many times with the same answer but I couldn't get anything. It took an hour without nothing. I need to go downstairs to reception to get it by myself. This situations were like this 4 out of 7 nights. I think this is the worst hotel I used to stay.
Reviewed April 18, 2017
Thank you for taking the time to share about your experience with us. We understand the importance of having a relaxing stay, and we would like to apologize on behalf of our entire team for the inconvenience you experienced during your stay. Please be assured we take all guest complaints seriously and actively work to ensure our facilities are in top condition. We hope that despite this inconvenience you give us another chance to welcome you during your next stay in New York City.
Responded June 24, 2017
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Stewart Hotel
|Very good 7.7
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