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7.5

Very good
/10
(756 reviews)See what guests said
Housekeeping10
Children's activities3
Check in/Check Out2
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Church of St. Francis of Assisi

90 m

St. John the Baptist Church

100 m

Martinez Handmade Cigars

130 m

Studio Associates Of New York Inc

180 m

Penn Station

180 m

Popular landmarks
Empire State Building

500 m

High Line

1.1 km

Broadway

1.1 km

Times Square

1.1 km

Grand Central Terminal

1.3 km

Closest landmarks
Golf & Body

220 m

Urbanspace - Broadway Bites

260 m

L'Atelier Du Chocolat

280 m

Museum at FIT

280 m

British Virgin Islands Tourist Board

290 m

Stewart Hotel

"Great hotel, lovely staff and ideal location if coming from JFK airport, just a short hop on the LIR and you’re there"

Hilary - May 2, 2022
Deluxe Queen Room - Bathroom Stewart Hotel
 Stewart Hotel
Lobby Stewart Hotel
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Stewart Hotel

371 Seventh Avenue, 31st and 7th, Chelsea, New York (NY), United States, 10001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chelsea, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Attention

This property is in high demand!

21 travelers have booked today.

  • 220 meters to public transportation

  • Located in heart of New York (NY)

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money7.0
Location rating8.9
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.4 km

Rooms available at Stewart Hotel

Very good
Room comfort & quality

7.7

One-Bedroom Suite with Kitchen
...
  • Room size: 47 m²/506 ft²
  • Shower
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Studio Suite with Kitchen
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
One Bedroom Suite Two Bathrooms with Kitchen
...
  • Room size: 62 m²/667 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Studio Suite Double with Kitchen
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Two Bedroom Suite with Kitchen
...
  • Room size: 77 m²/829 ft²
  • Shower and bathtub
  • 1 single bed & 1 sofa bed a...
Enter dates to see prices
One Bedroom Suite Double Beds With Kitchen - ADA
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
One-Bedroom Suite Double Beds with Kitchen
...
  • Room size: 57 m²/614 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Room Selected at Check In
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Studio Suite Double with Kitchen - ADA
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Executive Queen
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Stewart Hotel?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Stewart Hotel?

For those who wish to drive their own cars, Stewart Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 70 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Stewart Hotel?

Start your mornings right, with the à la carte and continental breakfast options offered at Stewart Hotel. There's an additional charge of 20 USD for adults and 20 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Stewart Hotel?

Stewart Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Stewart Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Stewart Hotel. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Stewart Hotel?

On-site venues and convenient event services make Stewart Hotel an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 325 people. An extensive range of facilities and services including meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Stewart Hotel?

Stewart Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Stewart Hotel?

The closest train, metro, or bus station to Stewart Hotel is 28th Street-Seventh Avenue Subway Station, 220 m away.

What restaurants are nearby Stewart Hotel?

Stewart Hotel’s neighborhood is Chelsea which includes popular restaurants such as Affinia Restaurant, Harrington's Bar & Grill and Bagel Maven.

What popular shopping places are close to Stewart Hotel?

Stewart Hotel is located in Chelsea area which features shopping places such as Martinez Handmade Cigars, Manhattan Mall and Strawberries.

What are popular attractions near Stewart Hotel?

Stewart Hotel’s location in the Chelsea neighborhood makes it close to famous attractions including High Line, Flatiron Building and Church of St. Francis of Assisi.

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See map

Explore the neighborhood

What people love about Stewart Hotel

  • 9.6

    Exceptional
    Staff 

    "Great hotel, lovely staff and ideal location if coming from JFK airport, just a short hop on the LIR and you’re there"

    Hilary

    |

    May 2, 2022

  • 8.4

    Excellent

    "Beautiful hotel and amenities were nice."

    Ronald

    |

    March 28, 2022

  • 8.4

    Excellent
    Staff 

    "After that we enjoyed our stay and service was very nice."

    Ronald

    |

    March 28, 2022

Property ranking|Compared to 668 New York (NY) properties
See all rankings
Cheapest price score
Room comfort score
7.7/10
Location score
8.9/10
Room size
39 sqm.
Better than
95
%
of New York (NY) properties
Better than
90
%
of New York (NY) properties
Better than
86
%
of New York (NY) properties
Bigger than
86
%
of New York (NY) properties
Overall rating:

7.5

Very good
756 reviews
Cleanliness
7.3
Facilities
6.7
Location
8.9
Read all reviews >
What travelers say they love:
Gutes Hotel mit guter Anbindung direkt an der Penn Station
Holger from Germany
Family with older children
More about Stewart Hotel

More about Stewart Hotel

Stewart Hotel

Get the most from an urban escape in New York (NY) when you book a room at Stewart Hotel. Located right in the city center, Stewart Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Stewart Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Stewart Hotel makes it easy to plan your day trips, sightseeing, and more around New York (NY). Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Stewart Hotel thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Stewart Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Stewart Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Light snacking is available day or night with the hotel's vending machines.
Apart from amenities and services, Stewart Hotel goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Experience New York (NY) like a true local. An afternoon of browsing the works at The National 9/11 Memorial & Museum located 4.5 km away can familiarize you with the local art scene. Experience local culture through architecture at Top of the Rock located 1.5 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 94% cheaper than other options.
Find some excellent dining options here, where past guests have rated it better than 93% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 89% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.7

Most talked about facilities

Housekeeping

32 mentions

Internet

17 mentions

Breakfast

7 mentions

Food & Dining

5 mentions

Languages spoken

  • English
  • French
  • Hebrew
  • Hindi
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Allergy-free rooms
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • iPod docking station
  • Ironing facilities
  • Non-smoking
  • Refrigerator
  • Telephone
  • Toiletries
  • TV [flat screen]
Food and dining
Restaurants on site

Niles

  • Cuisine: American
  • Menu: Buffet, A-la-carte
Location
371 Seventh Avenue, 31st and 7th, Chelsea, New York (NY), United States, 10001
Excellent
Location

8.9

Airports

  • LaGuardia Airport (LGA)
    10.4 km 26 min drive
  • Teterboro Airport (TEB)
    13.4 km

Public transportation

  • 28th Street-Seventh Avenue Subway Station
    220 m
  • 28th Street Subway Station
    240 m

Hospital or clinic

  • MD BERRY
    610 m

Shopping

  • Macy's Herald Square
    340 m

Convenience store

  • Duane Reade
    310 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Empire State Building
    500 m
  • High Line
    1.1 km
  • Broadway
    1.1 km
  • Times Square
    1.1 km
  • Grand Central Terminal
    1.3 km
  • Top of the Rock
    1.5 km
  • Central Park
    2.7 km
  • The Metropolitan Museum of Art
    4.1 km
  • The National 9/11 Memorial & Museum
    4.5 km
  • Statue of Liberty
    8.0 km

Nearby landmarks

  • Church of St. Francis of Assisi
    90 m
  • St. John the Baptist Church
    100 m
  • Martinez Handmade Cigars
    130 m
  • Studio Associates Of New York Inc
    180 m
  • Penn Station
    180 m
  • Manhattan Mall
    200 m
  • Rose Mansion
    210 m
  • Golf & Body
    220 m
  • 28th Street-Seventh Avenue Subway Station
    220 m
  • Madison Square Garden
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-16 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The fees for valet parking and self-parking are USD 70 and USD 40 respectively.
  • The property will collect a mandatory service fee for phone calls, 20% discounts on dinner at a restaurant and bar, Wi-Fi for unlimited devices, use of the business center and fitness center. Please contact the property for more information.
  • A security deposit of USD 300 is required upon check-in for all room types except the Two Bedroom Suite with Kitchen. For the Two Bedroom Suite with Kitchen, the property requires a security deposit of USD 400 per stay.
  • NYC is requiring guests wear masks in all indoor public spaces which includes but is not limited to the hotel lobby, meeting rooms, elevators, corridors, gym, etc. Masks will be available upon request if needed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)20 USD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of rooms 618
  • Room voltage120
  • Year property opened1929
  • Most recent renovation2011

Parking

  • Daily parking fee70 USD
Property announcements

Please be informed that the Facilities fee is including the below: - Exclusive discounts and specials sat local vendors - All local and long distance and international phone calls. - 20% off at Niles Restaurant & Bar for dinner - Unlimited use of the business centre - Unlimited use ofthe 24/7 fitness centre

A rollaway bed is available at an additional charge of USD 50 per night.

Packages with breakfast included only provide breakfast for 2 guest only. Breakfast is available at a surcharge for extra guests.
The charge for the first night and taxes will be pre-authorized on the credit card.
The facility fee per room, per night includes all local, long distance and international phone calls, 20% off at Niles Restaurant and Bar for dinner, WiFi for unlimited devices, unlimited use of the bussiness center, unlimited use of the 24/7 fitness centre and the property's Stewart NYC Pass.
Rollaway beds are subject to availability.
Guests are required to show a photo ID and credit card upon check in. All Special Requests are subject to availability and additional charges may apply.

Minimum required age for guest to check-in is 21 years old and above.

Reviews of Stewart Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.3
Facilities6.7
Location8.9
Room comfort and quality7.7
Service7.6
Value for money7.0
High score for New York (NY)
Rating
9+ Exceptional (85)
8-9 Excellent (93)
7-8 Very Good (125)
6-7 Good (74)
<6 Below Expectation (106)
Time of the year
Mar - May (113)
Jun - Aug (138)
Sep - Nov (125)
Dec - Feb (107)
All guests (756)
All room types
All languages

Show reviews that mention 

Showing 483 verified guest comments
12345
9.7
Exceptional
Leann from Canada
Group
Stayed 3 nights in March 2011

Excellent Location, Friendly Staff!”

Location, location, location!

my friend and i recently stayed here since we had a concert to go to at madison square garden. it was literally 100 steps away!! the lobby was gorgeous, the staff was exceptionally friendly (they even upgraded our room to a 1bdrm suite upon learning that it was my friend's first time in nyc!), and the rooms were great! although the decor was a bit outdated and there were a few areas that improvements could be made, there was ample space (a rare thing among new york hotel rooms!), was clean, and very reasonably priced. a short walk to the heart of times square had us nearby everything we could ask for, and we enjoyed our stay immensely, in part, to this hotel. i, as well as my friend, would definately stay here again!

Reviewed March 24, 2011

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9.7
Exceptional
John from United States
Group
Studio Suite with Two Beds
Stayed 3 nights in November 2012

The true NYC studio apartment experience”

Great service, amazing pillows, great food!

The studio style apartment that I walked into was more than what I had expected. My sisters and I were taking a sibling trip to New York city and this hotel and location was the best pick for sure. The kitchenette was so practical, functional and even included a huge oven pull out style microwave that was quite impressive. The beds were smaller than what I had envisioned (as they were full size beds instead of queens) but the duvet and pillow menu definitely made up for it. The decor was really contemporary and although the bathroom was small, it was a nice touch as it reminded me of a standard NYC style apartment. The food Downstairs at Niles was quite amazing. The prices were reasonable, but the food itself was more than expected. Even the cheap $19 breakfast buffet had selections of food and tastes that could have been from a buffet line that was more expensive. The service was stunning and I could not have asked for a better experience. Kudos to the staff for being so accommodating.

Reviewed November 14, 2012

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10.0
Exceptional
Andrew from Japan
Family with young children
Executive Queen
Stayed 5 nights in December 2019

Great location, helpful staff”

We had a five night stay at the Stewart as a family traveling as tourists. Staff was very helpful and welcoming, including helping us arrange a car to LGA with six people and a mountain of luggage going to two different terminals (better than the bus!). Beds were comfortable and the room was big by NYC standards. Only drama was when the fire alarm went off in the middle of the night, but that was hardly the hotel's fault as the DMV office next door apparently caught fire and some smoke drifted into the hotel's detectors. Better safe than sorry, I say. Hotel restaurant was excellent, had a kid's menu, and seated us without a reservation. My only complaint was the ATM in the lobby that charged $12 for a withdrawal. Other than that, recommend.

Reviewed January 05, 2020

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9.6
Exceptional
Andrew from Japan
Family with young children
Studio Suite
Stayed 5 nights in December 2019

Cheerful staff, great location, good sized room for NYC”

We had a five night stay at the Stewart, which was an excellent choice for a family visiting NYC as tourists. Penn station (1,2,3,A,B,C trains), Macy's and the Empire State Building were all within walking distance. Staff was friendly and helpful., including arranging for a car to LGA for six people and a mountain of luggage. Beds were comfortable and room was clean. Only drama we had was when the fire alarm went off, but that wasn't the hotel's fault as, apparently, the DMV office next door caught fire and some smoke drifted into the hotel. Recommend.

Reviewed January 05, 2020

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8.0
Excellent
Ian from United Kingdom
Family with teens
One-Bedroom Suite with Two Beds
Stayed 7 nights in July 2019

Tired room, functional but needed a good clean in places.. beds were amazing and maid was lovely.”

Great central location, close to all New York sites and landmarks, subway very close and don't be worried it's not that scary... Quick way to get to Brooklyn. Forgot about the facility fee, my fault but tax also! Sure they would ask for a 15% tip if they could get away with it too. All being equal would use the Stewart Hotel again, thank you xx

Reviewed July 27, 2019

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8.0
Excellent
Charles from United States
Family with teens
Double Room with Two Double Beds
Stayed 3 nights in August 2013

Nice hotel, great location, comfortable room”

The room was clean and AC was the coldest (a good thing in August), The bar is open late, You can walk to anything

Nice hotel, decent size room (for NY). The staff were very accomodating and the location was perfect. The room was clean and the pillow menu was a PLUS! I was disappointed that there was no mini bar in the room (advertised on the web site), although there was a small fridge. The "in room" internet is outsourced to Lodgenet and is "super" ($15 a day) expensive. There is a business center, but it is also very expensive (you are charged for time used). The good news is that you can print boarding passes there at no cost. The room was also very expensive ($240 a night for a double / double), as compared to other trips to NY. I suspect it was because the hotel was a full occupancy. Overall, a very nice property in a super area. You are two blocks to the orignial, and largest, Macy's and less than a ten minute walk to Times Square.

Reviewed August 09, 2013

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9.2
Exceptional
Offir from Israel
Family with young children
One-Bedroom Suite with Two Beds
Stayed 6 nights in September 2018

Great friendly hotel, excellent location”

We had a spacious 1 bedroom suite with two bathrooms and a small kitchen for a family with small kids. The room was great, the staff very friendly and the location next to Penn station and close.to Chelsea Highline is excellent. The printer at the lobby was out of service for a whole day. We were able to print using the front desk email. Also the hotel has a ramp for strollers and accessibility, but it was only deployed one day out of the week we spent.

Reviewed September 11, 2018

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9.3
Exceptional
Jin from South Korea
Business traveler
1 Bedroom Suite Queen Bed
Stayed 4 nights in June 2013

Good stay for both travel and business trip”

Location, Price, Staffs

It is located in Midtown which is one of main area in NY and there is subway station as well near the hotel. (I don't remember the station name)Madison Square is just in front of you. Time square and Korea town is walking distance. Considering the price, the room is quite spacious compare to those in Soho area.

Reviewed July 18, 2013

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8.7
Excellent
Zhenwei from Singapore
Couple
Executive Queen
Stayed 2 nights in August 2011

Choose this Hotel during peak season !”

refurbished rooms, friendly housekeepers, great location

the rationale behind my subject title is simple - it costs just $10/night extra for this nice hotel, as compared to the average hostel price. for that more, you get the convenience of a private bathroom and housekeeping ! furthermore, given the pathetic state of most ny hotels, it's comforting to have a 40 inch led tv hanging stylishly on the wall. you can't go wrong with a room like that.

Reviewed August 09, 2011

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8.7
Excellent
Lilis from Australia
Business traveler
Executive Queen
Stayed 2 nights in May 2012

Nice room but a little noisy”

Very nice, great location

hotel is in great location, close to where i needed to go, so that's the main selling point for me. room was nicer than i expected to get in new york for the price. the only thing that reduced the rating for me was that it was a little noisy.

Reviewed June 12, 2012

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10.0
Exceptional
Debra from Australia
Group
Double Room with Two Double Beds
Stayed 1 night in May 2012

Lovely hotel and wonderful, helpful staff”

Close to all the great shops, within walking distance of Time Square, opposite Maddison Square Garden

We arrived to find we did not get the room we had booked from a previous stay....The room given was not big enough for 3 people. When questioned about this, the staff were very accommodating and upgrated us immediately to suite. I was very happy with the service and hopitality of the Affinia Manhattan and would not stay anywhere else while in New York.

Reviewed June 02, 2012

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9.7
Exceptional
rebecca from United Kingdom
Family with young children
Studio Suite with One Bed
Stayed 3 nights in September 2012

Great location, very comfortable room”

the king size bed !

The location was very central to everything in New york. Penn Station was across the road and easy to get to Newark airport. the metro was a block away. the staff were very helpful, friendly and welcoming. the room was perfect and the bed was just as comfortable as my own at home....which i think is a very important point when staying away.

Reviewed October 04, 2012

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9.3
Exceptional
winny from Indonesia
Solo traveler
Executive Queen
Stayed 2 nights in August 2011

I love this hotel”

Location is great, the new renovated room is beautiful and the staffs are very friendly

i love this hotel. the location is great. it's just 10 minutes walking distance to times square. in front of the hotel there is train 1,2, n 3, and penn station is just across the street. the hotel is in the same street as h&m and macy, everything is so convenient. the room is newly renovated so everything is very clean and new. the staffs are very friendly and helpful. but for the light sleeper you might want to request the room that isn't facing the street, but for me i slept just fine. i definitely will come back...i totally love this hotel ps: did i mention that they have wonderful selection of amenities? well they do... :)

Reviewed September 07, 2011

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8.7
Excellent
Aisling from Ireland
Group
Studio Suite with Two Beds
Stayed 2 nights in May 2012

Excellent location and great facilities”

Location, atmosphere and friendliness of staff

This hotel was all we expected and more. The room was much bigger then we were lead to believe from past customers and it was clean and airy and pleasent. It really added to the excitment we had about spending a few days in New York.

Reviewed June 08, 2012

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8.3
Excellent
kevin from Ireland
Couple
Deluxe Queen Room
Stayed 4 nights in February 2012

great hotel, very god location, ”

location,& the hotel bar great place to have a drink.

the location is best near macys and opp. mad. sq. gdns. good for shopping and for sight seeing, starbucks across the road too. the lifts can be slow to arrive, but the rooms were better then expected, service is good & prompt, bar & rest. v good. hotel is an old building with character but the rooms are modenised. bathroom a bit small but its new york city !

Reviewed March 12, 2012

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8.7
Excellent
Mark from Belgium
Business traveler
Deluxe Queen Room
Stayed 4 nights in November 2012

Ideal central location ”

Location, styling, spacious, .. Definitely great location

Friendly service, incredible Manhattan location, room well appointed in unique contemporary New York style, good attention to detail. Superior room is great value and offers all the space you may need with large lounge area and separate desk. Everything you can expect for an enjoyable NYC stay, in the heart of it all.

Reviewed November 19, 2012

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7.7
Very good
Maria from Australia
Couple
Executive Queen
Stayed 6 nights in November 2012

Great location, Warm staff,Thanksgiving friendly”

We loved that the hotel was just accross Penn Station and Madison Square Garden. It was convenient for us to move around. Breakfast was not included but you have so many options just outside the hotel. The room was comfortable and just like any other New York hotels, real etate is quite limited. But I can't complain because we just used the room to sleep.

hotel staff was so courteous and helpful. after new york, we were going for a train ride to washington dc from penn station. i was agonizing on how to carry all our luggage from the hotel to penn station. the concierge escorted us from the hotel right through to the trainline until we were met by the red hat guys at amtrak. it was not part of the hotel service but they went out of their way to help us. i couldn't thank them enough for all their help. i call this excellent customer service. wi-fi - is available at lobby. need to pay extra if you want access from your room. parking - car hire/parking not required. subway is just across. penn station is a major hub like central station.

Reviewed December 03, 2012

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8.8
Excellent
Phuong from Vietnam
Family with young children
Studio Suite with Two Beds
Stayed 2 nights in May 2018

Good location”

Located in the heart of New York, the hotel is accessible to the top landscape of the city. The room is quite small but having a kitchen is a plus for family travel with kid.

Reviewed December 28, 2018

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8.3
Excellent
Angie from Vietnam
Couple
Studio Suite with One Bed
Stayed 1 night in August 2011

Lovely hotel and great location”

Location

It would be the best location in New York with few minutes to Time square and other places of the city. We really enjoy a night in NY!

Reviewed August 20, 2011

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9.3
Exceptional
Laura from Canada
Solo traveler
Executive Queen
Stayed 1 night in August 2011

Best hotel in NY for the money”

Cleanliness, Friendly and accommodating staff.

Staff was fantastic. Rooms were clean and nicely laid out. enjoyed my stay. I'd say its one of the best hotels in New York for the money.

Reviewed August 31, 2011

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