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Exterior view, Suasana All Suites Hotel in Johor Bahru
One Bedroom Suite King - Bedroom, Suasana All Suites Hotel in Johor Bahru
Guestroom, Suasana All Suites Hotel in Johor Bahru
Lobby, Suasana All Suites Hotel in Johor Bahru
Lobby, Suasana All Suites Hotel in Johor Bahru
Swimming pool, Suasana All Suites Hotel in Johor Bahru
Swimming pool, Suasana All Suites Hotel in Johor Bahru

Removed from saved list

8.6

Excellent

8,193 reviews

8,193 reviews

See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Sultan Abu Bakar Mosque
90 m
Johor Zoo
90 m
Church of the Immaculate Conception
130 m
Institut Teknologi Tun Abdul Razak
410 m
Taman Didikan Kanak Holylight Church
470 m
Popular landmarks
Angry Birds Activity Park
640 m
Johor Bahru City Square
730 m
Arulmigu Sri Rajakaliamman Glass Temple
1.0 km
Jalan Wong Ah Fook
1.1 km
Sultan Abu Bakar State Mosque
1.1 km
Closest landmarks
Landmark Medical Centre Sdn Bhd
200 m
Menara Tabung Haji
350 m
Hong Leong Credit Group
440 m
Johor International Convention
470 m
AmBank @ Jalan Tengku Azizah
570 m
2022

Suasana All Suites Hotel

Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. It's centrally located in Johor Bahru City Center only 890 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

350 meters to public transportation

Check-in/out [express]

Excellent breakfast

Excellent view

Inside city center

Facilities

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Swimming pool [outdoor]

Kitchen

Shops

This property is in high demand!

14 travelers have booked today.

Value for money8.8
Location rating9.4
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.8 km

Rooms available at Suasana All Suites Hotel

Two Bedroom Suite
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 114 m²/1227 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
One Bedroom Hollywood Twin Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
One Bedroom Suite Twin, 1 Bedroom Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds
Enter dates to see prices
One Bedroom Suite King
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
1-Bedroom Executive King Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
3-Bedroom Executive Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
2-Bedroom Executive Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
1-Bedroom Executive Hollywood Twin Suite
...
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
1-Bedroom Executive Twin Suite
...
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Suasana All Suites Hotel have a fitness center?

Suasana All Suites Hotel features free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

Does Suasana All Suites Hotel provide laundry services?

Yes! Suasana All Suites Hotel provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

How many floors does Suasana All Suites Hotel have?

Suasana All Suites Hotel has a total of 36 floors.

How many rooms does Suasana All Suites Hotel have?

Suasana All Suites Hotel has a total of 88 rooms.

What was the average room rate for Suasana All Suites Hotel been in the past month?

The typical room rate for Suasana All Suites Hotel in the past month is 375.72 MYR, compared to city's average of 139.27 MYR.

In which languages can Suasana All Suites Hotel's personnel communicate?

Suasana All Suites Hotel can communicate up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the verified guest review consensus about Suasana All Suites Hotel's view?

62.0% of our verified guest evaluations have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Suasana All Suites Hotel down in the review section.

What is the typical rating that verified Families with older children have given to Suasana All Suites Hotel?

Verified families with older children that have stayed at this property have given Suasana All Suites Hotel an average rating of 8.7. You can check out more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Suasana All Suites Hotel?

The closest train, metro, or bus station is Terminal Bas & Taxi Taman Ungku Tun Aminah Bus Station, 12388.57 m away from Suasana All Suites Hotel.

See map

Explore the neighborhood

What people love about Suasana All Suites Hotel

  • 8

    Very good
    Cleanliness

    "The apartment was also clean enough."

    Audris

    |

    July 20, 2023

  • 10

    Exceptional
    Cleanliness

    "Room is exceptionally clean and all working well."

    HAIRANY

    |

    July 16, 2023

  • 9.6

    Exceptional
    Spaciousness

    "Others: - clean and spacious room."

    jeanifer

    |

    July 16, 2023

Property ranking|Compared to 3,948 Johor Bahru properties
See all rankings
Location score
9.4/10
Couples review score
8.8/10
Room size
38 sqm.
Value for money score
8.8/10
Better than
98
%
of Johor Bahru properties
Better than
97
%
of Johor Bahru properties
Bigger than
97
%
of Johor Bahru properties
Better than
95
%
of Johor Bahru properties
Overall rating:

8.6

Excellent
8,193 reviews
Cleanliness
8.7
Facilities
8.3
Location
9.4
Read all reviews >
What travelers say they love:
Easy Access to JB Customs and Shopping Areas ! Very Convenie...
Wai from Singapore
Group
More about Suasana All Suites Hotel

More about Suasana All Suites Hotel

Suasana All Suites Hotel

See the best of Johor Bahru with a stay at Suasana All Suites Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Ready to explore without hassle? Find yourself just 890 m away from Johor Bahru Sentral Railway Station when you stay at Suasana All Suites Hotel.
Suasana All Suites Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Johor Bahru even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Suasana All Suites Hotel. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Suasana All Suites Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Suasana All Suites Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Suasana All Suites Hotel which has a selection of halal options.
Guest can choose to have groceries delivered to their room at Suasana All Suites Hotel, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house shared kitchen available here.
Never let a day go wasted when you're at Suasana All Suites Hotel with all the activities and facilities provided. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Johor Bahru during your stay at the hotel. The best way to remember your time in Johor Bahru is with a nice gift at Johor Bahru City Square located about 730 m away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Johor Bahru.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

162 mentions

Breakfast

35 mentions

Swimming Pool

30 mentions

Food & Dining

15 mentions

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes rack
  • Desk
  • Dining table
  • Electric kettle
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Seating area
  • Separate dining area
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • TV [flat screen]
  • Wake-up service
  • Walk-in shower
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
Restaurants on site
Suasana Suites Cafe
  • Cuisine: Asian, Local, Malaysian
  • Menu: Buffet

Location

Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
Exceptional
Location

9.4

Airports
  • Seletar Airport (XSP) - Singapore
    13.8 km
  • Senai International Airport (JHB) - Malaysia
    21.8 km
Public transportation
  • Sentral Kotaraya Bus Terminal
    370 m
  • JB Sentral Railway Station
    800 m
Hospital or clinic
  • Landmark Medical Centre Sdn Bhd
    200 m
Shopping
  • Johor Bahru City Square
    730 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    220 m 6 min walk

What's nearby

Popular landmarks
  • Johor Zoo
    90 m
  • Angry Birds Activity Park
    640 m
  • Johor Bahru City Square
    730 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    1.0 km
  • Jalan Wong Ah Fook
    1.1 km
  • Sultan Abu Bakar State Mosque
    1.1 km
  • KSL City Mall
    2.4 km
  • Danga Bay
    4.2 km
  • Paradigm Mall Johor Bahru
    9.8 km
  • Legoland Malaysia
    14.9 km
Nearby landmarks
  • Sultan Abu Bakar Mosque
    90 m
  • Johor Zoo
    90 m
  • Church of the Immaculate Conception
    130 m
  • Landmark Medical Centre Sdn Bhd
    200 m
  • Menara Tabung Haji
    350 m
  • Sentral Kotaraya Bus Terminal
    370 m
  • Institut Teknologi Tun Abdul Razak
    410 m
  • Hong Leong Credit Group
    440 m
  • Taman Didikan Kanak Holylight Church
    470 m
  • Johor International Convention
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00
Extras
  • Breakfast charge (unless included in room price)35 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of floors36
  • Number of restaurants1
  • Number of rooms 88
  • Year property opened2017
Parking
  • Daily parking fee0 MYR

Reviews of Suasana All Suites Hotel from real guests

Provided by verified guests of Agoda
8.6
Cleanliness8.7
Facilities8.3
Location9.4
Service8.4
Value for money8.8
High score for Johor Bahru
Rating
9+ Exceptional (1,119)
8-9 Excellent (391)
7-8 Very Good (402)
6-7 Good (128)
<6 Below Expectation (175)
Time of the year
Mar - May (554)
Jun - Aug (572)
Sep - Nov (496)
Dec - Feb (593)

Show reviews that mention 

Showing 2,215 verified guest comments
12345
10.0
Exceptional
Komathi from Singapore
Couple
One Bedroom Suite King
Stayed 2 nights in November 2022

Excellent stay, loved it”

Amazing staff, breakfast and location. I loved very part of the room, beautiful room and cleanliness was top notch. I loved the bed, view from balcony. The washing machine on level 33 was disgusting with the leftover detergent so I can't get my laundry done. Either then that all was amazing, all front desk staff and breakfast area staff were so polite and helpful. I loved the apartment so much, wish I can find them more in other parts. Price was high but it definitely matched everything. Thank you

Reviewed January 02, 2023

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Dear Komathi, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. Please be informed, laundry self service machine is located at Level 33A and it is managed by the third party management team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded January 12, 2023
Suasana All Suites Hotel
10.0
Exceptional
fazrina from Singapore
Family with young children
Two Bedroom Suite
Stayed 2 nights in December 2022

Travel with young kids”

Near to CIQ and the place is really clean. The room is spacious and the kids love the room. Everything is ok except breakfast. Not worth it to get the breakfast there, RM25 for each dish even the kids and limited seats especially during peak period. It’s best to get the breakfast outside it’s cheaper. opposite the hotel have a food stall. Carpark for the residents is not free. Drive in to the carpark, press and get the coupon. During checkout, remember to ask the staff to stamp the coupon and pay at the auto machine before drive out.

Reviewed December 29, 2022

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Dear Fazrina, Thank you for your review following your previous stay with us and we apologize for any lapses and shortfalls which occurred during your stay with us. We will take note of your feedback pertaining to the breakfast for further improvement. Again, I would like to apologize on behalf of my team. Thank you for choosing to stay with us and we hope you will give us the chance to serve you again in the near future. Best regards, Syed Ali Syed Othman Executive Assistant Manager

Responded January 15, 2023
Suasana All Suites Hotel
10.0
Exceptional
Adam from Singapore
Family with teens
Three-Bedroom Suite
Stayed 2 nights in December 2022

A Room with great view”

I have booked a 3 Bedroom suite, 1 king and 1 deluxe twin room. This is my 3rd time staying there as I love the proximity between the hotel premises and the shopping centres (Komtar JBCC and Citysquare JB). It is also centrally located. The services are good. For safety reasons, I requested that all three rooms are on the same floor, and they managed to accede to the request. All three rooms were spacious and clean and had a great view of the city and the straits. I would definitely make a return to this hotel.

Reviewed December 16, 2022

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Dear Adam, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded December 21, 2022
Suasana All Suites Hotel
10.0
Exceptional
Chin from Singapore
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 3 nights in October 2022

Sizeable room and convenience”

The hotel is located at the centre of JB. It is extremely convenient to travel anywhere in JB from it. It is value for money given the very reasonable price charged by the hotel. I was staying at 33rd level and the room was one third my condo size of 947 square feet in Singapore. It is large and clean. We enjoyed the panoramic view of the sea from our room. The breakfast has been provided and it is a half buffet style. The choice of food is limited perhaps it is the only feedback I could think of. Given the cheap hotel charges, the centralised location and the large room we enjoyed, it should had been a very pleasurable experience with this hotel in JB.

Reviewed October 29, 2022

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Dear Chin, Thank you for your feedback. We will work towards improving the breakfast service. We hope everything else was great for your stay. We do look forward to your next stay with us. Warm regards and stay safe, Warm Regards, Syed Ali Syed Othman Executive Assistant Manager

Responded October 30, 2022
Suasana All Suites Hotel
10.0
Exceptional
Rahmath from Singapore
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in December 2022

Good place to stay in JB”

This is the 2nd time staying in this property, my last was back in 2019. I booked a 1-bedroom service apartment for 1 night staycay with my mum. Apartment was clean and staff was very good. When I check out, the staff gave me 2 bottles of mineral water. Very thoughtful of the staff 👏🏽 If you're looking to stay in a fully furnished service with in JB with a cheaper price, look no further than this place 😀

Reviewed December 09, 2022

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Dear Rahmath, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded December 13, 2022
Suasana All Suites Hotel
10.0
Exceptional
Juliana from Singapore
Family with young children
One Bedroom Suite King
Stayed 2 nights in December 2022

Best Stay”

I’m satisfied with the staffs services. I have issue with my aircon in the room A Chinese lady staff attended to me and got it fixed too ASAP and also gave me option to shift to another room. I checked the aircon works fine after fixing so I decided not to shift. A male Indian staff attended to my checked in with being helpful and with this services from the staffs I would surely return to stay here. Housekeepers are very attentive too. Thanks a lot. The breakfast was fine but could be better if it remains just buffet breakfast so we can take what we wants to eat only. Would definitely recommend this hotel.

Reviewed December 27, 2022

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Dear Juliana, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded January 12, 2023
Suasana All Suites Hotel
10.0
Exceptional
Nazreen from Singapore
Family with teens
Two Bedroom Suite
Stayed 1 night in December 2022

Close to CIQ ”

Good amenities. Room was clean. Bed were comfortable too. The kids love it there and we felt very much at home. Staff was friendly and courteous. There is a convenient store next to the lobby which is good for late night snacks for the kids. Plenty of food to eat at Lepak Corner which is opposite of the hotel. We will definitely come back again.

Reviewed December 20, 2022

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Dear Nazreen, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded December 23, 2022
Suasana All Suites Hotel
10.0
Exceptional
Siti from Singapore
Family with young children
3-Bedroom Executive Suite
Stayed 2 nights in December 2022

👍👍👍👍👍”

Loved thr stay. But they need to improve on their breakfast. Very minimal choices, and the kitchen staff didn't know how to top up the. food. Space constraints the eating area. Otherwise, I loved the hotel and the rooms were very clean. Will definitely return.

Reviewed December 29, 2022

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Dear Siti, Thank you for your feedback. We will work towards improving the breakfast service. We hope everything else was great for your stay. We do look forward to your next stay with us. Warm regards and stay safe, Warm Regards, Syed Ali Syed Othman Executive Assistant Manager

Responded January 15, 2023
Suasana All Suites Hotel
10.0
Exceptional
sixian from Singapore
Group
Three-Bedroom Suite
Stayed 2 nights in October 2022

Great stay at a good price”

Not my first stay at this hotel. Previously was pre-covid. But hotel cleanliness standard still maintain as per pre-covid. The only not so good point is that there is a very loud bar at level 1. So loud that we can even hear the live singing music at level 30 until 1230am. If they could work with the bar to keep the music to a minimum after 1030/11pm that will be great. Not so good for light sleepers.

Reviewed October 26, 2022

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Dear Sixian, Thank you for your review following your previous stay with us and we apologize for any lapses and shortfalls which occurred during your stay with us. As for the loud music matter raised, please be informed the building is managed by the building management team and there are shops, restaurants, and pubs located in the basement which is controlled by the management team under Zenith and it is beyond the control of the Suasana Hotel. Again, I would like to apologize on behalf of my team. Thank you for choosing to stay with us and we hope you will give us a chance to serve you again in the near future. Best regards, Syed Ali Syed Othman Executive Assistant Manager

Responded October 30, 2022
Suasana All Suites Hotel
10.0
Exceptional
Azizah from Singapore
Family with young children
One Bedroom Suite King
Stayed 2 nights in October 2022

Family with young kids”

I just staying there about 3 days 2 nights..I stay room 3305.This is my first time stay apartment so far I will always stay at hotel only...I will like to recommended my family and friends staying at suasana suites,the room is super clean and neat their room service very fast the food is delicious.. And their staff very kind and friendly also..And they should provide a coin machine for the laundry also..

Reviewed October 21, 2022

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Dear Azizah, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded October 30, 2022
Suasana All Suites Hotel
10.0
Exceptional
Shin from Singapore
Couple
One Bedroom Suite King
Stayed 1 night in June 2022

Good location. Clean rooms. ”

One of the better hotels in JB, Suasana Suites apartment was big and spacious. Provided Netflix and HBO on their TV as well as local channels. Toilet has a walk in wardrobe and it was clean. No bathtub in my apartment. Room was clean. Aircon was good. Kitchen had conduction hob, kettle, microwave and a dining table too. Didn’t cook anything so couldn’t say much about the smell. Overall, I had a good stay. Location was good. Opposite KOMTAR and has a grabcar pickup/drop off point so going to other malls was a breeze. There is even a 7-11 just beside the main entrance. Nearby coffee shops included HaiDiLao, ToastBox, Padi Kopitiam. Super convenient. Highly recommended.

Reviewed June 16, 2022

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Dear Value guest, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded June 21, 2022
Suasana All Suites Hotel
10.0
Exceptional
Saidah from Singapore
Family with young children
Two Bedroom Suite
Stayed 1 night in October 2022

Exceptional”

the room we chose was the 2 bedroom suite and it was very clean and has all the amenities we required, such as ironing board and microwave, as well as a kettle. we didnt realise that we left some jewelleries in the room, however we got a message from the hotel that the housekeeper found them and we only realised then. they were very honest and super helpful during the stay as well, especially the man on night shift duty on 29 October. we will definitely come again next time!

Reviewed October 30, 2022

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Dear Saidah, Thank you very much for the great remark you shared with Agoda on your recent stay at Suasana Suites Johor Bahru. We are truly honored to learn that you considered us extremely comfortable when it comes to the accommodation, as well as our friendly associates. Rest assured, we will convey your kind words along to the entire team. Thank you again for sharing this review with all the travelers and we hope to welcome you back to our hotel for another 5-star experience. Best Regards, Syed Ali Syed Othman Executive Assistant Manager

Responded October 30, 2022
Suasana All Suites Hotel
10.0
Exceptional
Hajar from Singapore
Family with young children
One Bedroom Suite King
Stayed 2 nights in December 2022

Friendly Staff ”

Our checking in and checking out was smooth and the staff are friendly and efficient despite the fact it was a busy period... The room are spacious and clean. Location is very near to CIQ and easy to go about JB. Loved my stay.

Reviewed December 29, 2022

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Dear Hajar, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded January 12, 2023
Suasana All Suites Hotel
10.0
Exceptional
Isfarizan from Singapore
Family with young children
Two Bedroom Suite
Stayed 2 nights in October 2022

Go for it!!”

Value for money, clean kitchenette, clean living room, clean bedrooms (bed, pillows & blanket), CLEAN TOILET, WORKING BIDETS! There's stains (water spillage) on the sofa but it didn't bother us so much. Pool was nice. Staffs were super friendly. Hassle free check-in and out! My kids love it too! They were sleeping soundly and that says it all 😊

Reviewed October 18, 2022

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Dear Isfarizan, Thank you for your review following your previous stay with us and we apologize for any lapses and shortfalls which occurred during your stay with us. As for the Housekeeping matter, we will take note of your feedback and will investigate for further improvement. Again, I would like to apologize on behalf of my team. Thank you for choosing to stay with us and we hope you will give us the chance to serve you again in the near future. Best regards, Syed Ali Syed Othman Executive Assistant Manager

Responded October 19, 2022
Suasana All Suites Hotel
10.0
Exceptional
Annie from Singapore
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 2 nights in October 2022

Wonderful stay”

Had a wonderful stay at this apartment. Love this place coz of the big space, fridge and microwave oven. This is not my first stay here. Only problem was that there was problem with the wifi and couldnt get connection on and off which made it difficult to communicate with my other room mates to arrange meetup etc and keycard couldnt tap well on the lift. Other than that, it was an awesome stay with very friendly and helpful staff. Would definitely come again!

Reviewed December 02, 2022

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Dear Annie, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will take note of your feedback pertaining to the wifi for further improvement. I would like to apologize on behalf of my team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded December 05, 2022
Suasana All Suites Hotel
10.0
Exceptional
Nur from Singapore
Family with young children
2-Bedroom Executive Suite
Stayed 2 nights in January 2023

Awesome!”

Have been choosing this hotel each time we visit johor baharu. By far the best hotel in town for those with family in terms of location, etc! Theres a 24hrs eating place right across the road. Nothing to complain. Would highly recommend this hotel!

Reviewed January 23, 2023

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Dear Nur, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded January 30, 2023
Suasana All Suites Hotel
10.0
Exceptional
Yasmin from Singapore
Family with young children
One Bedroom Suite King
Stayed 4 nights in December 2022

Best hotel ever”

Will def book the same hotel. Perfect location, perfect room. So clean and huge. Staffs are very nice too. They are very efficient too. Really in love with this place.

Reviewed December 28, 2022

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Dear Yasmin, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded January 12, 2023
Suasana All Suites Hotel
10.0
Exceptional
Rachel from Singapore
Family with young children
One Bedroom Suite King
Stayed 1 night in December 2022

VALUE FOR MONEY”

Booked this pretty last minute. I'm very pleased with the stay. Apartment is clean, even though we only got the 1 bedroom suite but it was sufficient for a family of 5 (3 kids below 4yo). I'm very happy with my stay and will definitely return again!

Reviewed December 05, 2022

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Dear Rachel, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded December 06, 2022
Suasana All Suites Hotel
10.0
Exceptional
Natasha from Singapore
Family with young children
Two Bedroom Suite
Stayed 1 night in August 2022

Exceptional”

Suasana is my go-to staycation whenever in JB. It gets fully booked quite fast now compared to pre-covid days. Price seems to increase too since then, especially for weekend stay(s). Due to high in cost lately, tried other stays too but no matter how cheap other stays are, I personally feel Suasana Suites is still the BEST!! Room is clean but can be cleaner, esp the toilets/window area. Staff is friendly, check in always goes smoothly and fuss free, staff there are friendly, never disappoints!

Reviewed August 11, 2022

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Dear Ms Natasha, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded September 20, 2022
Suasana All Suites Hotel
10.0
Exceptional
Noraini from Singapore
Business traveler
One Bedroom Suite King
Stayed 2 nights in December 2022

high level”

unless if you are not afraid of height i would recomend this place... the lift is a bit slow during the weekend... the room is spacious n clean... carpark is easy access... service is good too... worth the $$

Reviewed December 17, 2022

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Dear Noraini, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded January 15, 2023
Suasana All Suites Hotel
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