Sugan Niwas Palace
Sugan Niwas Palace
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Excellent
Location
8.0
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Sugan Niwas Palace

Recently renovated
Excellent location
Stay in the heart of Jaipur - See what's nearby
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Excellent
From 61 reviewsSee what guests said
8.1
  • 150 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
8.6
Excellent
Room comfort & quality
Suite
Suite
...
  • Garden view
  • 30 m²/323 ft²
  • 1 double bed and 1 king bed
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Deluxe Room
Deluxe Room
...
  • City view
  • 30 m²/323 ft²
  • 1 double bed and 1 king bed
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Superior Room
Superior Room
...
  • Garden view
  • 25 m²/269 ft²
  • 1 double bed and 1 king bed
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Luxury Room Shared Bed
Luxury Room Shared Bed
...
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    More about Sugan Niwas Palace

    More about Sugan Niwas Palace

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Guest policies

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    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Real reviews from real guests

    Agoda Reviews (61)Booking.com Reviews (71)
    8.1
    Excellent
    Cleanliness7.8
    Facilities7.3
    Location8.0
    Room comfort and quality8.6
    Service8.5
    Value for money8.5
    Provided by verified guests of Agoda
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    Showing 59 verified guest comments
    123
    8.8
    Excellent
    stacey from New Zealand
    Couple
    Superior Room
    Stayed 3 nights in April 2018
    Excellent”
    Nice place, good price and friendly staff. We arrived at 6am due to our bus frok Udaipur arriving early and the staff let us check in right away which was really nice! We were very tired so appreciated this! Only down side would be there was no pool maintenance.
    Reviewed May 01, 2018
    Stacey..thank you very much for your valuable feedback..pool has been completely renovated & open for all our delighted guests..looking forward to serve you better in future..regards sugan niwas mgnt..
    Responded June 19, 2018
    Sugan Niwas Palace
    8.0
    Excellent
    Luan from Malaysia
    Family with teens
    Superior Room
    Stayed 1 night in February 2018
    Hidden gem away from bustling bus and metro station”
    The room is comfortable, and you get to see Amber palace from the top of the property. We stayed at the highest floor. Although it's 15minutes walk away from the stations, the bus honks and announcement from metro station can still be clearly heard. If you are sensitive to noise, this might not be a wise choice to recharge at night. Afterall, i enjoy my stay here as i love the palace design of this property. Breakfast served was not buffet style. i love their coffee!
    Reviewed April 19, 2018
    Thank you very much Luan for your postive feedback & to update about sound..that drastically reduced by putting glasses windows on bathrooms & new building has been eerected inbetween busstand & our hotel..so next time i assure to have noise free stay with us..looking forward to welcome you again..regards Inder Singh
    Responded June 19, 2018
    Sugan Niwas Palace
    6.0
    Les from Australia
    Couple
    Deluxe Room
    Stayed 2 nights in December 2017
    No hot water and nothing done about it”
    We were very impressed with our room. It was large and furnished quite nicely - the bathroom was clean and we thought we had done very well choosing this hotel. Until we tried to have a shower. No water whatsoever so we called reception. Someone came and fiddled around with the water heater and got a trickle to come out which they thought was adequate and left. Couldn't shower with a trickle so had a bit of a wash day 1. Day 2 we asked for them to fix it while we were out. On our return they said they had fixed. They lied, it wasn't fixed. So we told them it wasn't useable, still. Nothing happened and we went to bed as we had an early start the next day. At 9pm there was a knock on the door. My husband answered it and a man barged in, past our bed (with me lying in it), went to the bathroom and started turning on taps and "fiddling" again. After a few minutes we asked him to leave - we were very angry with the intrusion. So, no bathing during our 2 night stay - YUK.
    Reviewed January 15, 2018
    Apologies for inconvienence caused to due to shower problem during your stay..unfortunately during that time we were under maintenance & had a problem with water pressure..with new developments we have installed pressure pump for maintaining good water flow to shower n bathrooms..looking forward to serve you better in future
    Responded June 19, 2018
    Sugan Niwas Palace
    7.2
    Very good
    Nathan from United States
    Solo traveler
    Deluxe Room
    Stayed 2 nights in December 2017
    Comfortable, but modest”
    I think this hotel is still developing a bit. The kitchen staff told me they hope to provide separate kitchen facilities for veg and non-veg patrons. My room was a good, spacious room. When I arrived, the TV was not plugged in, and I had no towels. This was taken care of when I requested it. The hot water was a slow process, and the water was not so strong. This is often the case in budget stays in India, I think. The location is in a back alley, but they have good security. A guard at the gate. They are also very friendly and helpful. Make sure you have cash for the payment if you pay at the end of your stay. I enjoyed my stay there and would trust to stay there again.
    Reviewed January 08, 2018
    Nathan delighted to have postive feedback from you & as we told renovation has been done..things are been better & fully operational to serve you better..regards raj
    Responded June 19, 2018
    Sugan Niwas Palace
    8.4
    Excellent
    Aditya from India
    Family with young children
    Superior Room
    Stayed 1 night in January 2017
    Sugan Niwas Palace”
    Courteous staff, great location having proximity to all tourist destination, prompt service, and value for money. Apt place for weekend stay. Without a say, my rooms were upgraded. I would certainly recommend this to other travellers.
    Reviewed January 19, 2017
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    6.4
    Good
    Atle from Norway
    Couple
    Superior Room
    Stayed 5 nights in December 2016
    close to station”
    Old property with loads of charm. Lacks maintenance.
    Reviewed January 05, 2017
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    8.4
    Excellent
    Laura from Chile
    Couple
    Superior Room
    Stayed 2 nights in November 2016
    Great place”
    Amazing staff, good location and great service.
    Reviewed November 21, 2016
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    7.6
    Very good
    Nicholas from United Kingdom
    Couple
    Superior Room
    Stayed 3 nights in November 2016
    Ramshackle charm”
    The hotel has seen better days and there is a sense of faded glory. What it lacks in facilities is compensated amply by the personal care and attention given to each guest, nothing was too much trouble. VJ is to be commended for having such a nice team of people. We enjoyed our stay there and we were really touched that on the morning of our departure at 5am VJ was there to wish us a Bon voyage and had the forethought to ensure we had a pack of sandwiches and fruit for our journey. It's these thoughtful touches which make for a great stay. The other things we liked were the spacious room, hot strong shower, and free wifi.
    Reviewed November 20, 2016
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    8.0
    Excellent
    John from United Kingdom
    Couple
    Superior Room
    Stayed 1 night in October 2016
    A gem in a beautiful city”
    quaint hotel offering a high level of personal service by a sweet number of staff. Loads of character and history here.
    Reviewed October 18, 2016
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    6.4
    Good
    Megan from Canada
    Couple
    Superior Room
    Stayed 2 nights in February 2016
    Dissapointing”
    Not good value for money. Old mansion that is not well maintained. Laundry and car services were over priced and our room was so noisy. The hotel is located right next to a bus station and driving around station is grid locked so constant car hunking. As it was winter we had windows open the first night but closed for the second night with fan as AC did not work. I wish the management had stated the obvious to us on arrival about keeping windows shut because of the noise Breakfast was adequate and the gardens are lush with flowering shrubs.
    Reviewed February 18, 2016
    Apologies for inconvienence caused..regards Sugan Niwas Palace Mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    9.7
    Exceptional
    Vikram from India
    Couple
    Superior Room
    Stayed 3 nights in January 2016
    Amazing stay”
    Amazing staff, great location and great service
    Stayed at sugar niwas for three days. It was a very comfortable stay, thanks to there amazing staff. They provide great service , much better than most of the hotels we have stayed in. It's a very safe place to stay . Would surely recommend this place ...
    Reviewed January 29, 2016
    8.3
    Excellent
    partha from India
    Couple
    Superior Room
    Stayed 3 nights in December 2015
    great stay at jaipur”
    personal touch and care of every staff member, particularly of mr.vijay,living comfort and old era charm
    very comfortable,homelike,relaxing stay,surrounded by caring and concerned people, always eager to help and oblige.thanks for the experience.looking forward again!!!!
    Reviewed January 03, 2016
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    9.0
    Exceptional
    charandeep from Australia
    Solo traveler
    Superior Room
    Stayed 3 nights in November 2015
    Excellent little Gem in a central location ”
    Staff were brilliant. Personal touch (for everything) by owner Vijay Singh was extraordinary and the central location to everything.
    My stay was amazing. Service was wonderful, food was Devine (all freshly cooked to order) and personal touch and attention details by the owner was extraordinary. Hotel needs a little update, simple jobs like fresh paint and bit of TLC of around the property would make anyone's overall experience very memorable. I thank you all who made my stay amazing. I highly reclined this property to all. Very safe as well.
    Reviewed November 26, 2015
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    9.0
    Exceptional
    Anbalagan from Malaysia
    Family with teens
    Superior Room
    Stayed 2 nights in November 2015
    Very nice to stay with family and staffs are very ”
    Clean, nice and value for money
    Happy
    Reviewed November 26, 2015
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    6.7
    Good
    Saurin from India
    Family with young children
    Superior Room
    Stayed 4 nights in October 2015
    Great gem but under kept!”
    Friendly staff, beautiful courtyard & location
    It was just ok, the bathrooms were really dated even for 1990's & we are in 2015, common!! Then again it's moderately priced. Even though being fairly in the center, it's relatively quiet & calm from the chaos once you step inside the property. If rehabbed, this is a beautiful vintage home waiting to outshine again, sort of like diamond sitting in the rough.
    Reviewed October 31, 2015
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    10.0
    Exceptional
    ashwani from India
    Couple
    Superior Room
    Stayed 2 nights in September 2015
    Greenery very nice like resort.rooms likehelping”
    Very helping staff.nice green place to stay.comfort
    Very very helping owner Mr. Vijay guided well to locate hotel even sent person to pick us.
    Reviewed October 06, 2015
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    4.7
    Natacha from France
    Couple
    Deluxe Room
    Stayed 1 night in August 2015
    friendly manager but greedy staff”
    location
    We arrived early in the morning, coming from the bus station nearby. The manager received us and offered us a so-called 'upgraded room'. We were thankful to be provided with an accomodation with shower before the checking in time, after a night spent on the bus. However, the room was awful (almost no natural light) and the bathroom durty. We asked to change rooms, and we received another so-called 'upgraded room'. It was much better, but the facilities were not clean and there was no satellite TV. As for the breakfast, the waiter did his best to satisfy us but how can you be happy when you have to make yourself your coffee with several micro-portions of coffee powder and warm water? It was the first time in India that we had such an experience! However, the worst thing in this hotel was the greed of the staff. They try constantly to 'sell you' their services and they do not hesitate to negociate their fees with the rickshaw drivers right under your nose. They even tried to fool us with a false flight schedule just to incite us visit a travel agency and receive a commission. Greed is not limited to this hotel. It seems to be deeply embedded in the local culture. Therefore, we would strongly recommend to avoid visiting Jaijpur, wich has not much to offer in terms of historic heritage, and seems to have too many jobless people looking for easy targets to fleece.
    Reviewed August 10, 2015
    Apologies for inconvienence caused..regards Sugan Niwas Palace Mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    9.0
    Exceptional
    Lauren from United States
    Group
    Superior Room
    Stayed 3 nights in July 2015
    Family-run Gem”
    Room was beautiful, grounds and pool were inviting, staff was gracious and genuine.
    We enjoyed our stay very much. We were upgraded to a suite and the room was beautiful. The staff worked hard and was top-notch. Breakfast was generous and on our schedule. We felt that the price was perhaps too low for such a nice place. Thank you to the kind owner and his son for making us feel like we had an oasis in busy Jaipur.
    Reviewed August 04, 2015
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    8.3
    Excellent
    William from Australia
    Family with teens
    Superior Room
    Stayed 2 nights in February 2015
    Charm of old India”
    Location, the building, the management.
    We stayed for two nights and enjoyed all it had to offer.
    Reviewed February 23, 2015
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    8.7
    Excellent
    Michael from United Kingdom
    Couple
    Superior Room
    Stayed 2 nights in February 2015
    A step back in time...”
    Welcome, room, breakfast
    Beautiful colonial style haveli with warm welcome and good service. Nice gardens, restaurant, excellent breakfast. Tell drivers it's behind the main bus station because both of ours took a long time to find it. Don't know if this was simply a ruse to charge higher fare. Do negotiate the fare with the rickshaws/taxis outside the hotel.
    Reviewed February 17, 2015
    Thank you very much for your valuable feedback..regards sugan niwas mgnt.
    Responded June 19, 2018
    Sugan Niwas Palace
    123
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