Recent customer comments

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Excellent



based on 4055 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.6
  • Food/Dining 7.4
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Ip from Hong Kong
Couple
Grand Deluxe
Stayed 4 nights in June 2013
Lovely stay...will go back next time.
Location, design of the hotel and good pool
Reviewed June 27, 2013

Xi from China
Couple
Grand Deluxe
Stayed 2 nights in June 2013
Quiet environment good breakfast good service
Service、swimming pool、quiet
Reviewed June 27, 2013

jeff from United States
Solo traveler
Grand Deluxe
Stayed 4 nights in June 2013
great views, fantastic room
view, location and spa
We got a great deal on short notice and were very pleased with staff and rooms
Reviewed June 26, 2013

Blake from Australia
Couple
Grand Jacuzzi Deluxe
Stayed 7 nights in June 2013
Comfortable Rooms, shame about the breakfasts
Comfy beds, nice pools, great views
Reviewed June 24, 2013

fadhil from Malaysia
Couple
Grand Deluxe
Stayed 1 night in June 2013
Beautiful hotel and not too expensive
Beach view
Relax and nice view.easy access to the beach.
Reviewed June 24, 2013

Peter from Australia
Couple
Grand Pool Access
Stayed 4 nights in June 2013
Fun Friendly affordable
pool access room. quiet hotel
We had a great stay at the Sugar Palm we were lucky enough to have the pool access room to ourselves which was really relaxing. The location was great yes!! it is on a hill so if your lazy you might not like the walk but you can simply ask for a room on lower levels. The only complaint I have would be that we were without warm water for the first day then ever day after that we just had luke warm water to shower whith which didn't bother too much as the weather is very Humid there.
Reviewed June 23, 2013

Sung from Canada
Family with young children
Grand Jacuzzi Deluxe
Stayed 6 nights in June 2013
ocean view, nice and friendly staff...
beautiful sea view . best for family n friends to visit...
Reviewed June 23, 2013

Ebrahim from United Kingdom
Solo traveler
Grand Deluxe
Stayed 1 night in June 2013
You can check-in early (unlike others)...
In-Room Internet Wifi, Scooter Hire, Attractive (fit) staff who paid me quite some attention!
Quite a decent hotel, allowed check-in early in the morning (unlike others which expect at least a mid-day wait)! Cheap scooter hire all sorted out via the hotel and fast In-room Wifi (with no extra costs). Breakfast was ok (got my omelette made to order with all the trimmings) and the view from my room was very good and had a decent sized balcony. The hill isn't an issue (unless you're disabled/or shy of walking a few metres uphill)!
Reviewed June 22, 2013

Fiona from United Kingdom
Solo traveler
Grand Deluxe
Stayed 1 night in October 2012
Kata is fun!
beautiful room, short walk to the beach
Reviewed June 20, 2013

Fiona from United Kingdom
Solo traveler
Grand Deluxe
Stayed 1 night in October 2012
Beautiful hotel, although a little crazy in design
room, quiet location, great breakfast
Reviewed June 20, 2013


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