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Excellent



based on 4053 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.6
  • Food/Dining 7.4
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JULIEN from France
Couple
Grand Deluxe
Stayed 8 nights in October 2012
Great location
Swimming pool was great
The hotel is situated on top of a hill which provide a great view of the Andaman sea. Restaurants ranging from local to international can be found around the area. Kata beach area are for anyone who loves to relax without the chaos of Patong partying location but still 15mins ride into Patong. Would be back with my kids in the future.
Reviewed December 12, 2012
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Nancy from Hong Kong
Couple
Grand Pool Access
Stayed 3 nights in November 2012
Nice hotel
Good Location, Helpful Staff
We stayed there for 3 nights, we found that Sugar Palm Grand Hillside Hotel situated at a very good location, only 5 mins. walk to Kata Beach and 3 mins walk to 7-elevan. Pool Access Room are nice but the pool not clean enough.
Reviewed December 11, 2012
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Terry from Australia
Couple
Grand Deluxe
Stayed one night in November 2012
good location, but up a steep hill
the 11 pools and waterfalls
great views, but the hotel is on a steep hill, and is a bit of hike up the steep hill especially in the rain. loved the pools, very relaxing to get away from the caos of the beach. rooms are very modern with lots of exposed concrte. when you are driven to the room in the back of the golf buggy hang on real tight, we didn't an almost fell out the back of the buggy. breakfast was amazing with a good variety on offer
Reviewed December 11, 2012
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Haslinah from Singapore
Couple
Grand Pool Access
Stayed 4 nights in September 2012
Lovely rooms with fantastic staff
Mac mini in the room!
a lovely stay. stayed at the hotel twice so far and was nvr disappointed. hotel restaurant is nothing much to rave about but the eatery beside the hotel more than makes up for it. situated on the hill, a fantastic view and yes, you may have to climb and walk up steep slopes. not for the weak hearted. good wifi. mac mini in the room lets you surf the web to your heart's content. beautiful modern toilets too!
Reviewed December 04, 2012
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Ronny from Singapore
Solo traveler
Grand Deluxe
Stayed 2 nights in November 2012
Awesome Hillside Hotel Keeps Everyone Smiling
jacuzzi at the balcony, room was pretty spacious, hillside location
It was a pleasant surprise to see a jacuzzi at the balcony, and facing the Kata beach. The hillside location gave the hotel a nice isolation from the noisy Kata streets.
Reviewed December 04, 2012
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Sergiy from Ukraine
Business traveler
Grand Deluxe
Stayed 10 nights in November 2012
Good hotel
Good view
Good hotel. Convenient location. Near the sea. In the district a lot of good restaurants. The hotel restaurant is missing. Breakfast is served, but the kitchen does not have. On vernhnih floor rooms have beautiful views. At the bottom - access to the pool.
Reviewed December 04, 2012
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KA from Hong Kong
Group
Grand Deluxe
Stayed one night in November 2012
wondreful
beautiful view
oh this absolutely is a honey moon resort. at the balcony, you can enjoy sunrise and sunset. the room is very big and clean. stay at upper level is the best choice. i stay 4 night at phuket and check in four different resort , we like this hotel most. but we prefer to go outside to have breakfast.
Reviewed December 03, 2012
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Nuraini from Indonesia
Group
Grand Deluxe
Stayed 2 nights in November 2012
lovely hotel for the price
location, location, location
we stayed for 3 days, hotel is in a nice location - hilly part of kata area... so close to the bars and nice restaurants by the beach... you can walk to the beach within 5 minutes.. there are also a good massage place just outside the hotel... bath for an hour massage. pretty cheap. hotel also has a travel concierge, where we order tickets to see shows and go to see places. hotel is somewhat new, rooms are huge with nice minimalist clean style, bathroom is huge and nice, such a huge change from the hotels in patong area. balcony is also nice.. opt for the pool access room or pool view... breakfast is great, lots of choice and they have an egg station. pool is large, but avoid it in the afternoon, as lots of kids/families are hanging by the pool.
Reviewed November 28, 2012
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Nattaza from Thailand
Group
Grand Deluxe
Stayed 3 nights in November 2012
location, design, service
Cool service ever, Cool boutique hotel
Most of the employees are very helpful. Some others should improve their service mindset. The naked concrete kind of design is great. The room is spacious. The layout of hotel is superb!!! One of a kind!
Reviewed November 26, 2012
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Mohamed from Egypt
Couple
Stayed 7 nights in May 2012
Kata Beach, lovely hotel, great view
Good Serving, staff, Hospitality, lovely
Was Great stay for me & my husband, location was far from Patong (The center) but by 13$ you can reach it via taxi
Reviewed November 25, 2012
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