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Excellent



based on 4052 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room comfort and quality 8.3
  • Service 8.4
  • Value for money 8.6
  • Food and dining 7.4
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Sadish from Malaysia
Couples
Grand Deluxe
Stayed 2 nights in August 2012
Great view of Kata from this Hotel
Location and Large Room
it's good hotel with 11 pools for units on the hills side for rest and relaxation. only place that you will walk up hill and down hill to get to your room. you can get a pool access or pool view. but the pool access is better. you will need to get your supplies before going to your room. location is central of kata. we got the worst room which is way up on the hills side.
Reviewed August 25, 2012
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sharon from Singapore
Couples
Grand Deluxe
Stayed 2 nights in August 2012
Nice small hotel at an easy to find location
Love that it has 11 pools
Love the room decor being in cold cement flooring. No complains at all. Breakfast spread was so good and we ate too much everyday. Nice time soaking in the pools. Only disadvantage is that if u stayed in the higher units, it is a tiring climb up to the room, not recommended for older folks.
Reviewed August 22, 2012
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Cheng from Singapore
Couples
Grand Pool Access
Stayed 4 nights in August 2012
great hotel and its private pool
private pool acess
hotel is very near kata beach, just 5 mins walk.. lots of good along the kata beach area. hotel room equiped with a mac mini and free wifi thru out the stay
Reviewed August 22, 2012
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ang from Singapore
Couples
Grand Jacuzzi Deluxe
Stayed 4 nights in August 2012
good location&& city view
clean & comfortable room
a bit of walk. Clean and good room size. Jacuzzi rooms is good. Good location for.food, walking streets and best of all is only 5mins To the beach. You can see the whole of kata beach night view from the hotel. Great price for short getaway. Housekeeper while cleaning the rooms, should pay attention to Faulty taps, jacuzzi switch leaking sink and shower.
Reviewed August 22, 2012
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kai from Malaysia
Couples
Grand Jacuzzi Deluxe
Stayed one night in August 2012
Big room
Good service
The room with jacuzziis suit for couple ...but is at outside of the room too open to the public...the room is big and new.
Reviewed August 22, 2012
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Fei from Malaysia
Couples
Grand Deluxe
Stayed 2 nights in August 2012
Just Great !
Trendy and spacious room and bath with bathtub
Rooms are spacious, so is the bath, and it comes with a big bath tub Good view as it is on high ground 11 swimming pools and some rooms have direct access from balcony to pool Many shops and restaurants nearby Breakfast tastes good Value for money and we would definitely come back The only con i can think of other than the short steep slope to the hotel is that some rooms on the highest floor does not have lift access (i.e. lift access to the floor below and you need to walk up the rest of the way,and if you were brought to the room via buggy, you may not know the existence of lift)
Reviewed August 22, 2012
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Watcharin from Thailand
Couples
Stayed one night in August 2012
Good and nice view Hotel
good price
Good Hotel the cost not too expensive , nice swimming pool.But some room no have Apple PC like as pool access room.
Reviewed August 19, 2012
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Boon from Singapore
Couples
Grand Pool Access
Stayed 4 nights in August 2012
Lovely pool access, great breakfast. Great value
Nice and new hotel at a decent price.
We had a lovely stay at the hotel. Booked the pool access room and it was really worth it. It's as if you''re staying at a discounted pool villa, only that the pool is larger. Very nice bed sheets, room comes with Mac mini and DVD player. Location wise, It is located on a very steep hill but not a big deal for all able bodied people not traveling with the elderly (although they have a Tuk Tuk service). 3 mins walk to the beach (it's not far at all). Breakfast was nice with a decent spread.
Reviewed August 18, 2012
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renan from France
Couples
Grand Deluxe
Stayed 4 nights in August 2012
Disaster
None
Staff impolite and useless, arrogant and feeling unsafe. Room not so clean.Got trouble with curtain in bathroom, two hours to be fixed. When complaining to reception the staff they just hang off. No greetings. Small cars of the resort are use by and for staff without help suggested to client. Taxi of the hotel decide on the way that it was not convenient for him to go where I ask him, then he drop me nowhere. Most of guesthouse in Thailand have better service, definitively not a 4 star hotel.
Reviewed August 18, 2012
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traviss from United States
Solo travelers
Grand Deluxe
Stayed 3 nights in June 2012
Good Location
Location
The hotel check-in was smooth and efficient. The hotel was very quiet as it was low season in Phuket. The room overlooked one of the hillside pools and garden area. The hotel is located a short 5 minute walk to the beach, restraints and shopping. I will stay again...
Reviewed August 17, 2012
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