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Excellent



based on 4053 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.6
  • Food/Dining 7.4
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Ho from Hong Kong
Groups
Grand Jacuzzi Deluxe
Stayed 4 nights in June 2012
Nice view, great position, good services
close to Kata beach, cheap motor rental, just 250 THB a day!!
Lived in the sea view room. The room is clean, big, trendy. Really nice view, can see the sunset there. But it take 2 lifts to get to my floor , whcich it a little bit inconvenient.
Reviewed July 21, 2012

ang from Singapore
Couples
Grand Jacuzzi Deluxe
Stayed 3 nights in July 2012
good location
near to ammenities
wonderful stay. good room size. very slow internet. is a good thought that they supply free beer,coke everyday. clean room. good view. no disturbance at all time. check in is fast. good price if you book 3 days or more. room service is cheap and not many choices. very efficient housekeeping services.
Reviewed July 20, 2012

ang from Singapore
Couples
Grand Jacuzzi Deluxe
Stayed 3 nights in July 2012
great location
near to ammenities
good room size. Great jacuzzi. Quiet environment. Very good view. Great location but only have to walk a bit more to reach room. Not advisable for elderly, cos of the slight hill and far walk to rooms. Staff is still not well trained. They have to spend more time to learn customer needs.eg. When it rains, u will definitely get wet if u stay on top floor. They should be thinking of building shelter or get a Buggy that is covered to stay away wet.
Reviewed July 20, 2012

Kenton from United States
Couples
Grand Pool Access
Stayed 3 nights in July 2012
Great location, nice sized room, need upgrading
Pool access room was nice, large tub for two, great views, large sized room, close to shops and beach
It rained the entire time we were at this property, so we spent a lot of time in the room, which was large enough for us to work out in, lounge in the tub and pool, and surf the net on the flat screen TV. Internet is sketchy as the wireless blips in and out, and the property can really use upgrading as there is plenty of rust, and the towel bars and soap shelf were practically falling off the walls. The staff was attentive, but they could use training in communication skills. They called our room for various reasons, and after gaining the answers they sought, it was they M.O. to just hang up! The gym did not have any working equipment and was deplorable.
Reviewed July 20, 2012

Guang from Singapore
Couples
Grand Jacuzzi Deluxe
Stayed 3 nights in July 2012
Spacious and great service but jacuzzi wasnt good
Spacious room, clean swimming pool,
the room provide free can of Singh, coke, lemon tea and 2 bottle of mineral water everyday, really nice service. The room was spacious but the floor wasnt fantastic, too slippery. the beach was near and it was really good, however, the dinning option and livelyness in kata was disappointing. staff can speak good english =D
Reviewed July 20, 2012

Mohamed from India
Couples
Grand Jacuzzi Deluxe
Stayed 4 nights in July 2012
Lovely Location
Close to the beach
Good Hotel booked with a good deal.Rooms are spacious and clean.Loved the swimming pool.Only difficulty is the path to reach the hotel from the road is steepy.Everything about this hotel was great and would recommend it.
Reviewed July 19, 2012

David from New Zealand
Groups
Grand Deluxe
Stayed 10 nights in July 2012
Very pleased with our stay
The sizeable rooms, location and service
we stayed at the resort for 10 nights. i've stayed on the island of phuket on 3 previous occassions and decided to stay at kata beach this time. this is due to the calmer/quieter environment and the better beaches. when you want to explore its not too far in most directions from kata to do most things. a bonus is kata beach and even more so the quick access via motor scooter to kata noi beach was great.there are plenty of local restaurants, travel agents, convenience stores etc at kata to choose from. the breakfast was pretty good - we didnt get tired of it after 10 days as there is always something different to choose from. my daughter loved the infinity pools.
Reviewed July 18, 2012

MAN from Malaysia
Couples
Grand Jacuzzi Deluxe
Stayed one night in July 2012
very nice and relexing
good view and great location
Tow of us stayed at this hotel for 3 days. The service was excellent, staff were very friendly and helpful. The breakfast offered a great selection for everyone. The only negative was the room on the hill, but just the design. The pool is awesome especially the pool access room.
Reviewed July 18, 2012

Yip from Afghanistan
Couples
Grand Deluxe
Stayed 7 nights in July 2012
Chic room
chic and simple rooms, spacious.
- fast check in - simple and chic design but watch the steep slopes.
Reviewed July 18, 2012

Yip from Afghanistan
Couples
Grand Jacuzzi Deluxe
Stayed 3 nights in July 2012
Steep slopes, but nice views
nice views of kata beach, clean rooms...
- steep slopes which may cause some difficulties for the eldery - nice view of kata city area - choose a mid level rooms for the best of both worlds
Reviewed July 18, 2012


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