This property is in high demand!
Booked 10 times
Free Wi-Fi in all rooms!
Room service [24-hour]
Booked 10 times
|Value for money||5.5|
Conveniently located in Ormoc, Sugarland Suites is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Puente de la Riena, Ormoc Airport are just some of the attractions available to visitors.
Offering hotel guests superior services and a broad range of amenities, Sugarland Suites is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's recreational facilities, which include games room are designed for escape and relaxation. Sugarland Suites is your one-stop destination for quality hotel accommodations in Ormoc.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Not a traveler friendly hotel. Facilities are poor and the staff are not that helpful.”
Poor cleanliness and customer service. Location is good though.
water/telephone need fixing”
they need to fix their telephone line and the water system.. we had to step down from 4th floor to the reception to ask for assistance (being there wasnt an elevator). and the shower didnt work. had to use a pail and dipper to bathe and waited minutes before the pail gets filled.
Room not worth a thousand pesos. Not clean.
Shower not working correctly. Toilet not flushing Aircon flow broken Wifi more off then on. Nice soft towels haha
Shouldn't be considered a hotel but a more a pension house.”
My room had no windows. While it's very small, its also dimly lit. It's a very old hotel and not properly maintained. Bathroom looks dirty because of how old it is. Aircon is bad. The others in my group had bigger rooms, with windows but still not good. They were on the fourth floor and there was no elevator and access from 3rd to 4th floor means going around the entire 3rd floor to reach the flight of steps to get to the 4th floor. We checked in, looked for another hotel and immediately checked out.
The smoking was horrible, no blankets, not hot water, the sould door closing was very load and people were very load and very noisy hotel. Very hard to rest!
Good for backpackers”
Location was very good and it's near to the port area, though the room has a minimal space but it was good. First our room was at the fourth floor , aircon has no remote and needs to operate manually and after that we requested to be transfer at least to a lower level and the staff did not hesitate to granted our request.
small room no hot water no the place needs renovating
Don't make the worst mistake...ever!”
The room is filthy, no internet AT ALL! Many mosquitoes and worst air-conditioning is bad. Please do not make that one mistake of booking there. Go to a better hotel. What they show on internet is NOT what it is.
I book 3 rooms for my guest & paid it directly but when we went there & check in the reception said it’s already fully booked instead they just gave us 2 rooms lower price than what we have paid for 3 rooms. The staff is not friendly not accomadating, poor internet connection, the facility is not good.
Booked this hotel from agoda for 1500 w/o breakfast then I was infrom that when you book on hotel it cost 1300 with breakfast. Someone will knocked on your room early in the morning to serve breakfast. photos looks great but in reality is the opposite, my beddings has many holes in it, Ill post photos is possible. Upon arriving at the hotel staffs are seating in the lobby I am carrying 1 big bag and 2 boxes and no one helps me get to the 4rth floor ( no elevator), you only get 1 bottled water per day that you still need to reques.,
The room I have stayed isn't what I have paid for”
Since this is the nearest hotel in downtown and seeing on the pictures everything was all good for average class traveler like me. Upon checkin in the attendant approaches me that there were fully booked but i have secured my booking from Agoda I am confident that I am all set. So since again it's fully booked they can no longer have me the room that I have paid for-I insisted so they told me that the room for 1400 in Agoda cost 900. so disguisting- so since it's 900pesos cost room that will be my room and not for 1400 as displayed though it's discounted it is still P1400. I love using agoda but this will be a bad impression.
Among the Hotels that I tried in Ormoc, this is better than others in terms of ambiance and room facilities.
Probably the worst hotel I've ever been to it was disgusting My room was on the fourth floor no elevator I check out was refused refund Much nicer hotels nearby
Accomodating and friendly personnels, my original dates were July 28 to Aug 1 but because of some changes on my flight it was extended until Aug 3rd and when i adv them about it, they didnt hesitate and have my accomodation extended and paid for the extra days. Clean room
Living up to expectations”
I visit Ormoc at least once a month, sometimes I need more time than is permitted by timings of Jomalia boat or ferry, so we have to stay over, Sugarland suites is our convenient stay over. The hotel always looks after us and provides a decent room that is clean and now they have WiFi in the room, it is great as one can do a lot of catching up on the Internet. The staff are always friendly and helpful.
Avoid this hotel... complete and total joke of a hotel.
Would rather stay in a tent.”
This place misrepresents itself to Agoda. Dirty, minuscule bathrooms (2 square meters). Room nothing like advertised, but is small and poorly maintained. Insisted on payment in advance (demanded 5 hours after check in). Coffee shop on premises but closed for business. Advertised secure parking but non-existent, parking was only on the street when a spot could be found. One member of group had to cancel at last minute, so front desk person agreed to cancel room at no charge. 5 hours later I was charged for the room. Although reservation was made using credit card, once I tried to pay was informed it was cash only.
Hotel's pictures on the internet is misleading. ”
The room despite spacious is dirty. I saw a rat while checking the cabinets and I freaked out. The bed is kind of itchy. The restroom is freakishly small, no space for the shower, you have to take your shower where the toilet is. Facilities are useless as the toilet flush was not working most of the time. The ambiance of the hotel is a little scary. The staff is non-existent and lazy. I was tricked by the pictures on the internet that's why I ended up staying on this hotel. Definitely would not recommend.
Close to town,big room ,good room service meals a comunal area for each 3 rooms