This property is in high demand!
Booked 123 times
Booked 123 times
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Nearest airport||Mactan-Cebu International Airport (CEB)|
|Distance to airport||6.8 km|
"Value for money, clean, location was great"
December 18, 2018
"The location is great very accessible."
May 19, 2016
"The room was nice and comfortable."
July 29, 2018
"Good location nice staff and value for money"
July 17, 2018
Designed for both business and leisure travel, Sugbutel Family Hotel is ideally situated in Cebu City, one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to SM City Cebu, Cebu Business Park, and Casa Gorordo Museum give to this hotel a special charm.
At Sugbutel Family Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including a business center, meeting facilities, elevator, safety deposit boxes, and shops.
Experience high quality room facilities, including complimentary bottled water, a shared bathroom, Internet access, shower, and air conditioning, to help you recharge after a long day. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Sugbutel Family Hotel is a smart choice for travelers to Cebu, offering a relaxed and hassle-free stay every time.
"It's a nice hotel to stay in cebu!"
April 21, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Good value but not very comfortable.”
Massive room size with about 75 beds. 2 rooms in a floor, so about 150 max capacity for each floor. Each room is divided into small quarters by wooden "walls" and a door but they aren't effective at blocking sound. You can pretty much still hear anyone making noise in the room. And noise is a problem as a lot of filipinos (or maybe just cebuanos) cant follow the rules it seems. Its supposed to be quiet space but a lot of people keep talking or making noise and the staff dont do anything about it. Shame. The curtains are also a dud because they are not opaque enough to block out light. And all the lights are ON all the time. You're pretty much sleeping with daylight. Location is okay. You can walk to sm or robinson, but it will not be a pleasant or easy walk. It will take about 15 minutes to walk to either. Bathroom is cleaned regularly and is very functional. 3-4 toilet stalls per floor, all with bidets. If everyones using them and you have to go, goodluck. Showers are unsatisfactory. They do get cleaned regularly but some stalls will always have standing water on the floor. Nowhere to put your toiletries on but the floor. NO HEATING! And only 2 out of 5 have a shower head, you have to use a pail and a dipper. All in all, its not terrible. But it isnt great and definitely not comfortable. You have to rough it out a bit, but still relatively clean. And very friendly and accommodating staff. They let me check in at 6am. 6AM!
The location of the hotel is very convinient to malls. You need to add bidet for the CR.
Near SM Mall”
Great location with reasonable price
The staff were very polite and helpful. Although the place did not have the best of facilities, it was well maintained. The bed and pillows were comfortable . SM was just a 5-10 minutes walk which was really convenient and it was not difficult to get a taxi. In addition, the cafeteria near the lobby aside from were the boufet was very helpful. Overall, my money was worth the quality of my stay.
A great place if you are in a budget”
The Sugbutel Family hotel is a great place if you are looking for an affordable place. The location is easily accessible given that is a walking distance to SM Cebu City and a Robinson's Galleria Mall. From there, you can ride an affordable bus to get you to other place. Upon arrival, I was greeted by friendly staffs whom helped me and accomodated me immediately. The service was fast. My room was not too difficult to locate as well. The room was a little dusty to be honest but very well kept. The towel for use was clean. The bathroom was cleab (this is one of a musts of a hotel). The room size was perfect for the price I paid. Minor set back, no heater in the shower. The free meals were somehow disappointments as well. Upon check out, the staff were still accomodating and very friendly. I recommend this place if the travel comes with a budget. Overall, I had a great stay. The room and staff was amazing.
Worst accomodation through Agoda”
I booked a room with cityview for my sister. My sister was accomodated to a diff room with a cheap forest sticker backdrop. The person i talked to made it appear and emphasized they gave my sister an “UPGRADED ROOM” which is according to them “MORE EXPENSIVE” —-STAY AWAY FROM THIS HOTEL. THIS IS A SCAM.
Convenient and clean”
Rooms were spacious and clean; good location (walking distance to SM and Robinson's)
Near SM City Cebu”
Stayed for one night in a A/C Dormitory Room. When I arrived there were no Beddings and Towels. I had to go to the linens area to get it from them and left my ID for security deposit. I was also the one who fixed my bedsheet.
Staying here is very cost-effective. The room is clean and cozy but our blanket is itchy and caused minor skin irritation, we had it changed the following the day. Please add dormats in the bathroom.
I had a good stay”
The individual bunks were pretty satisfactory, and include their own light, power outlet and bedside table of sorts. The curtains were pretty thick too so you get complete privacy--if you are so inclined, you could even change your clothes while on the bed, which I did a coupla times. :P The shared toilet and bathrooms were clean and not cramped; I only wish there's a rack for your change of clothes and towel. All in all, I had a good stay and I'd gladly recommend this to other travellers looking for a cheap but decent place to stay.
Good Budget Accomodations”
Good value for the money. There are plenty of showers, although I had no hot water on the morning of my stay. I wish the shower stalls had hooks on the door or in the tile so guests can hang their towel and clothing up. Right now there's NOTHING...you have to hang everything over top of the door or over the wall and into the next shower stall. Not a good situation!
Cheap place to stay though slightly away from city”
Went there for Sinulog in January, location slightly far from city centre so we had to take taxi to go around. Reception staff were very helpful to help us get taxis and even at midnight to catch our early morning flight. Bed was comfortable but no windows (which does not matter for us) Overall, great stay, friendly staff and enjoyable trip!
value for money hostel”
It was a pleasant experience. I initially booked a dorm type accommodation, but later on decided to get a twin bedroom. This was easily processed by the staff at quick time. Also, the rooms are really clean. Value for money and accessible to SM Cebu. :)
Perfect for Budget Travelers”
i was with my son when i stayed at this hotel. it is located very near the port area of the city, thus makes it very accessible to those who travel via sea. although it's a budget hotel, but the place is in good condition. only concern i have is that me and my son need to stay in two different quarters since they have separate quarters for their male and female occupants
Nice for a short stay ”
This hotel is located close to the old part of downtown Cebu, but not within the shopping area. It's clean, comfortable and situated close to the north bus terminal where we had our transfer. We stayed in the business section of the hotel which had private rooms. The only downside to the hotel was that it was loud in the morning due to children running around at 6am. Other that that, I would recommend this hotel for people transferring to other areas.
Pretty Worth It”
Price is really good. Sheets and towels had some stains. Dirt in the lamp above our bed but at least nothing in the room was blatantly unclean. Location is good for many places in Cebu. However our walk to SM City Cebu wasn’t that pleasant. Staff was professional and did their jobs right. We didn’t necessarily use any of their facilities but it was under some construction. Shower kept on switching from really hot to really cold. Biggest downside was how non soundproofed the rooms were. It’s quite easy for another guest or staff to wake you up while you’re sleeping.
From the moment we arrived at the parking area the guard was there just looking that my son was the one who took the sign parking for Sugbutel Customers. Then we have many things brought coz we will attend a party that night no one has a helping hand to get some stuff and no one greeted upon entering the door (I am an hotelier also so I know proper etiquette being an hotelier). Even receptionists its very disappointing. Only during check out between 6 to 2 shift the receptionist there is accommodating as well as the guard on duty but the afternoon shift and night shift receptionists are so disappointing. We have extra bed/person charged 470.00 the xtra bed on the floor given with almost brown bedding(tsk) Breakfast (set up buffet) but theres assigned person will give you food and youre not allowed to get back some food. They served rice, 1 egg, 1 ham or 2 pcs lumpia shanghai and taugi.
Clean sheets and towels ”
The bed is a bit hard. But the bedroom and bathroom are spic n span. Sheets and towels are very clean. Staff are helpful. Walking to SM and Robinsons Galleria is possible as long as you don't mind the pollution and dusty road.
not worth the money”
I usually don't have high standards but com'on! Nothing is like what you see in the pics. The 8pp dormitory is not a real 8pp dormitory but it's a room inside a bigger room that basically makes it a 100pp dormitory, so if someone snores, everyone is screwed! Matresses are not real matresses, there is no pillowcase for that leather and hot thing you are suppose to sleep on, hot showers are a lie, the lights are kept on during the all night and there is no way to turn them off, it's freezing and people have no respect for other people sleeping. Staff is nice but do i really have to make my own bed??? Not worth the money! Would not advise to go there at all
Good location and budget friendly”
Friendly staff, quite limited in some hotel facilities and limited breakfast. The is new but quite small.
Free Wi-Fi in all rooms!