Sugbutel Family Hotel
HD Image
1 Person in 12-Bed Dormitory - Female Only Sugbutel Family Hotel
Lobby Sugbutel Family Hotel
Lobby Sugbutel Family Hotel
See all 33 photos
Removed from saved list
7.4
Very good
15.6% this month
/10
(1028 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location - 630 meters from city center
  • SM City Cebu550 m
  • Museo Sugbo1.18 km
  • Ayala Center Cebu1.81 km
  • Cebu Metropolitan Cathedral2.01 km
  • Fort San Pedro2.05 km
  • Basilica De Sto. Nino2.19 km
  • Magellan's Cross2.28 km
  • Taoist Temple4.36 km
  • Chapel of San Pedro Calungsod4.98 km
  • Tops Lookout8.63 km
  • Free Wi-Fi

    Sugbutel Family Hotel

    Don Alfredo D. Gothong Center, Serging Osmena Blvd., cor. Road East, North Reclamation Area, Cebu City, Cebu, Philippines, 6000 - See map

    This property is in high demand!

    Booked 123 times

    "The free breakfast had only 3 viands along with the rice and the only hot drink option was coffee."
    Erika - August 15, 2018
    Exceptional reputation
    Recommended by 85% of guests
    Very good cleanliness
    7.6 rating for cleanliness
    Very good service
    7.6 rating for service
    Very good comfort
    7.2 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    • Shops

    Cheaper than 97% of all properties in Cebu in the last 24 hoursCompared to 4,507 Cebu properties at Agoda for various dates
    Property ranking|Compared to 4,507 Cebu properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.2/10
    Review score - United States
    7.9/10
    Value for money score
    7.9/10
    Better than
    97
    %
    of Cebu properties
    Better than
    96
    %
    of Cebu properties
    Better than
    96
    %
    of Cebu properties
    Better than
    94
    %
    of Cebu properties
    Value for money7.9
    Location rating7.8
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport6.8 km

    Rooms available at Sugbutel Family Hotel

    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    1 Person in 12-Bed Dormitory - Female Only
    1 Person in 12-Bed Dormitory - Female Only
    ...
    • Room size: 2 m²/22 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    1 Person in 12-Bed Dormitory - Male Only
    1 Person in 12-Bed Dormitory - Male Only
    ...
    • Non-smoking
    • Shared bathroom
    • 1 bunk bed
    Enter dates to see prices
    Bunk Bed in Female Dormitory Room
    Bunk Bed in Female Dormitory Room
    ...
    • Room size: 14 m²/151 ft²
    • 1 bunk bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 4 single beds
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Room size: 17 m²/183 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Deluxe Family
    Deluxe Family
    ...
    • Room size: 18 m²/194 ft²
    • City view
    Enter dates to see prices

    What people love about Sugbutel Family Hotel

    • 8.0
      Very good
      Location

      "Value for money, clean, location was great"

      Christine

      |

      December 18, 2018

    • 7.2
      Very good
      Location

      "The location is great very accessible."

      ana M.

      |

      May 19, 2016

    • 8.8
      Excellent

      "The room was nice and comfortable."

      Christelle

      |

      July 29, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Sugbutel Family Hotel

    More about Sugbutel Family Hotel

    10.0
    Exceptional

    "Good location nice staff and value for money"

    nilda

    |

    July 17, 2018

    An overview

    Show less

    Most talked about facilities

    Housekeeping
    41 mentions
    Breakfast
    22 mentions
    Internet
    15 mentions
    Food & Dining
    5 mentions

    What they offer

    8.4
    Excellent

    "It's a nice hotel to stay in cebu!"

    Erwin

    |

    April 21, 2016

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Simply J's Cafe & Restaurant
    2.2 km Filipino, Italian
    Muvanz Pocherohan and Seafood
    2.6 km Filipino, Seafood
    American cuisine
    American cuisine
    Feria
    300 m American, Asian, Chinese
    Orange Brutus
    340 m American, Asian, Fast food
    KFC
    630 m American, Fast food, Halal
    Asian cuisine
    Asian cuisine
    Harbour City Dimsum
    560 m Asian, Chinese
    Chowking
    630 m Asian, Chinese, Fast food
    Cafe Breeze
    680 m Asian, Filipino, International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Sugbutel Family Hotel from real guests

    Overall rating
    7.4
    Very good
    From 1028 reviews
    Provided by verified guests of
    Agoda Reviews (843)Booking.com Reviews (185)
    Rating via Agoda7.4
    /
    10
    Very good
    15.6% this month
    Cleanliness7.6
    Facilities6.9
    Location7.8
    Room comfort and quality7.2
    Service7.6
    Value for money7.9
    High score for Cebu
    Rating
    9+ Exceptional (61)
    8-9 Excellent (81)
    7-8 Very Good (145)
    6-7 Good (86)
    <6 Below Expectation (125)
    Time of the year
    Mar - May (114)
    Jun - Aug (133)
    Sep - Nov (108)
    Dec - Feb (143)
    All guests (843)
    All room types
    All languages

    Show reviews that mention 

    Showing 498 verified guest comments
    12345
    8.0
    Excellent
    Pio from Cambodia
    Solo traveler
    1 Person in 12-Bed Dormitory - Male Only
    Stayed 6 nights in July 2019

    Good value but not very comfortable.”

    Massive room size with about 75 beds. 2 rooms in a floor, so about 150 max capacity for each floor. Each room is divided into small quarters by wooden "walls" and a door but they aren't effective at blocking sound. You can pretty much still hear anyone making noise in the room. And noise is a problem as a lot of filipinos (or maybe just cebuanos) cant follow the rules it seems. Its supposed to be quiet space but a lot of people keep talking or making noise and the staff dont do anything about it. Shame. The curtains are also a dud because they are not opaque enough to block out light. And all the lights are ON all the time. You're pretty much sleeping with daylight. Location is okay. You can walk to sm or robinson, but it will not be a pleasant or easy walk. It will take about 15 minutes to walk to either. Bathroom is cleaned regularly and is very functional. 3-4 toilet stalls per floor, all with bidets. If everyones using them and you have to go, goodluck. Showers are unsatisfactory. They do get cleaned regularly but some stalls will always have standing water on the floor. Nowhere to put your toiletries on but the floor. NO HEATING! And only 2 out of 5 have a shower head, you have to use a pail and a dipper. All in all, its not terrible. But it isnt great and definitely not comfortable. You have to rough it out a bit, but still relatively clean. And very friendly and accommodating staff. They let me check in at 6am. 6AM!

    Reviewed July 15, 2019
    10.0
    Exceptional
    mary from Philippines
    Family with young children
    Family Room
    Stayed 1 night in July 2019

    Exceptional”

    The location of the hotel is very convinient to malls. You need to add bidet for the CR.

    Reviewed July 18, 2019
    8.0
    Excellent
    Ka from Hong Kong
    Couple
    Double Room
    Stayed 1 night in June 2019

    Near SM Mall”

    Great location with reasonable price

    Reviewed July 08, 2019
    8.8
    Excellent
    Margareth from Philippines
    Solo traveler
    Superior Twin
    Stayed 1 night in June 2019

    Excellent”

    The staff were very polite and helpful. Although the place did not have the best of facilities, it was well maintained. The bed and pillows were comfortable . SM was just a 5-10 minutes walk which was really convenient and it was not difficult to get a taxi. In addition, the cafeteria near the lobby aside from were the boufet was very helpful. Overall, my money was worth the quality of my stay.

    Reviewed June 08, 2019
    7.2
    Very good
    Norj from Philippines
    Couple
    Double Room
    Stayed 2 nights in June 2019

    A great place if you are in a budget”

    The Sugbutel Family hotel is a great place if you are looking for an affordable place. The location is easily accessible given that is a walking distance to SM Cebu City and a Robinson's Galleria Mall. From there, you can ride an affordable bus to get you to other place. Upon arrival, I was greeted by friendly staffs whom helped me and accomodated me immediately. The service was fast. My room was not too difficult to locate as well. The room was a little dusty to be honest but very well kept. The towel for use was clean. The bathroom was cleab (this is one of a musts of a hotel). The room size was perfect for the price I paid. Minor set back, no heater in the shower. The free meals were somehow disappointments as well. Upon check out, the staff were still accomodating and very friendly. I recommend this place if the travel comes with a budget. Overall, I had a great stay. The room and staff was amazing.

    Reviewed July 04, 2019
    2.0
    Ryan from Philippines
    Business traveler
    Superior Twin
    Stayed 1 night in February 2019

    Worst accomodation through Agoda”

    I booked a room with cityview for my sister. My sister was accomodated to a diff room with a cheap forest sticker backdrop. The person i talked to made it appear and emphasized they gave my sister an “UPGRADED ROOM” which is according to them “MORE EXPENSIVE” —-STAY AWAY FROM THIS HOTEL. THIS IS A SCAM.

    Reviewed March 01, 2019
    8.8
    Excellent
    Rosemary from Philippines
    Family with young children
    Family Room
    Stayed 1 night in May 2019

    Convenient and clean”

    Rooms were spacious and clean; good location (walking distance to SM and Robinson's)

    Reviewed May 06, 2019
    9.2
    Exceptional
    Ar-Jay from Philippines
    Solo traveler
    1 Person in 12-Bed Dormitory - Male Only
    Stayed 1 night in July 2018

    Near SM City Cebu”

    Stayed for one night in a A/C Dormitory Room. When I arrived there were no Beddings and Towels. I had to go to the linens area to get it from them and left my ID for security deposit. I was also the one who fixed my bedsheet.

    Reviewed August 04, 2018
    8.0
    Excellent
    Diovee from Philippines
    Couple
    Standard Twin
    Stayed 2 nights in August 2017

    Very good”

    Staying here is very cost-effective. The room is clean and cozy but our blanket is itchy and caused minor skin irritation, we had it changed the following the day. Please add dormats in the bathroom.

    Reviewed August 05, 2017
    8.4
    Excellent
    Nathalie from Philippines
    Solo traveler
    1 Person in 12-Bed Dormitory - Female Only
    Stayed 2 nights in November 2016

    I had a good stay”

    The individual bunks were pretty satisfactory, and include their own light, power outlet and bedside table of sorts. The curtains were pretty thick too so you get complete privacy--if you are so inclined, you could even change your clothes while on the bed, which I did a coupla times. :P The shared toilet and bathrooms were clean and not cramped; I only wish there's a rack for your change of clothes and towel. All in all, I had a good stay and I'd gladly recommend this to other travellers looking for a cheap but decent place to stay.

    Reviewed November 16, 2016
    9.0
    Exceptional
    Larry from United States
    Solo traveler
    1 Person in 12-Bed Dormitory - Female Only
    Stayed 1 night in January 2016

    Good Budget Accomodations”

    Comfortable bunk beds, excellent security, Friendly staff.

    Good value for the money. There are plenty of showers, although I had no hot water on the morning of my stay. I wish the shower stalls had hooks on the door or in the tile so guests can hang their towel and clothing up. Right now there's NOTHING...you have to hang everything over top of the door or over the wall and into the next shower stall. Not a good situation!

    Reviewed January 22, 2016
    8.0
    Excellent
    Ivan from Indonesia
    Couple
    Stayed 3 nights in January 2015

    Cheap place to stay though slightly away from city”

    Comfortable beds, friendly staff and free breakfast

    Went there for Sinulog in January, location slightly far from city centre so we had to take taxi to go around. Reception staff were very helpful to help us get taxis and even at midnight to catch our early morning flight. Bed was comfortable but no windows (which does not matter for us) Overall, great stay, friendly staff and enjoyable trip!

    Reviewed July 21, 2015
    8.0
    Excellent
    Janice from Philippines
    Couple
    Stayed 2 nights in July 2013

    value for money hostel”

    affordable, clean, friendly staff

    It was a pleasant experience. I initially booked a dorm type accommodation, but later on decided to get a twin bedroom. This was easily processed by the staff at quick time. Also, the rooms are really clean. Value for money and accessible to SM Cebu. :)

    Reviewed July 30, 2013
    8.0
    Excellent
    Christian from Philippines
    Group
    Stayed 1 night in February 2013

    Perfect for Budget Travelers”

    Walking distance from one of the biggest shopping malls in the city

    i was with my son when i stayed at this hotel. it is located very near the port area of the city, thus makes it very accessible to those who travel via sea. although it's a budget hotel, but the place is in good condition. only concern i have is that me and my son need to stay in two different quarters since they have separate quarters for their male and female occupants

    Reviewed February 20, 2013
    8.7
    Excellent
    Paula from Canada
    Couple
    Stayed 1 night in July 2012

    Nice for a short stay ”

    Close to port and bus station, comfortable and clean

    This hotel is located close to the old part of downtown Cebu, but not within the shopping area. It's clean, comfortable and situated close to the north bus terminal where we had our transfer. We stayed in the business section of the hotel which had private rooms. The only downside to the hotel was that it was loud in the morning due to children running around at 6am. Other that that, I would recommend this hotel for people transferring to other areas.

    Reviewed August 18, 2012
    7.6
    Very good
    Zachary from United States
    Couple
    Double Room
    Stayed 4 nights in June 2019

    Pretty Worth It”

    Price is really good. Sheets and towels had some stains. Dirt in the lamp above our bed but at least nothing in the room was blatantly unclean. Location is good for many places in Cebu. However our walk to SM City Cebu wasn’t that pleasant. Staff was professional and did their jobs right. We didn’t necessarily use any of their facilities but it was under some construction. Shower kept on switching from really hot to really cold. Biggest downside was how non soundproofed the rooms were. It’s quite easy for another guest or staff to wake you up while you’re sleeping.

    Reviewed June 25, 2019
    4.8
    Chyrel from Philippines
    Family with teens
    Family Room
    Stayed 1 night in February 2019

    Acceptable”

    From the moment we arrived at the parking area the guard was there just looking that my son was the one who took the sign parking for Sugbutel Customers. Then we have many things brought coz we will attend a party that night no one has a helping hand to get some stuff and no one greeted upon entering the door (I am an hotelier also so I know proper etiquette being an hotelier). Even receptionists its very disappointing. Only during check out between 6 to 2 shift the receptionist there is accommodating as well as the guard on duty but the afternoon shift and night shift receptionists are so disappointing. We have extra bed/person charged 470.00 the xtra bed on the floor given with almost brown bedding(tsk) Breakfast (set up buffet) but theres assigned person will give you food and youre not allowed to get back some food. They served rice, 1 egg, 1 ham or 2 pcs lumpia shanghai and taugi.

    Reviewed February 18, 2019
    8.4
    Excellent
    Manuel from Philippines
    Couple
    Superior Twin
    Stayed 3 nights in February 2019

    Clean sheets and towels ”

    The bed is a bit hard. But the bedroom and bathroom are spic n span. Sheets and towels are very clean. Staff are helpful. Walking to SM and Robinsons Galleria is possible as long as you don't mind the pollution and dusty road.

    Reviewed February 14, 2019
    5.2
    Ilaria from Italy
    Solo traveler
    1 Person in 12-Bed Dormitory - Male Only
    Stayed 1 night in November 2018

    not worth the money”

    I usually don't have high standards but com'on! Nothing is like what you see in the pics. The 8pp dormitory is not a real 8pp dormitory but it's a room inside a bigger room that basically makes it a 100pp dormitory, so if someone snores, everyone is screwed! Matresses are not real matresses, there is no pillowcase for that leather and hot thing you are suppose to sleep on, hot showers are a lie, the lights are kept on during the all night and there is no way to turn them off, it's freezing and people have no respect for other people sleeping. Staff is nice but do i really have to make my own bed??? Not worth the money! Would not advise to go there at all

    Reviewed November 16, 2018
    7.6
    Very good
    Catherine from Philippines
    Family with teens
    Deluxe Double
    Stayed 1 night in June 2019

    Good location and budget friendly”

    Friendly staff, quite limited in some hotel facilities and limited breakfast. The is new but quite small.

    Reviewed June 25, 2019
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Sugbutel Family Hotel
    |Very good 7.4
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • SM City Cebu
    • Cebu North Bus Terminal is within 1.53 km