Excellent 8.6
Based on 151 reviews

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More about Suginoi Hotel

An overview

Surrounded by the famous hot springs of Beppu, the 5-star Suginoi Hotel offers a wide range of facilities as well as leisure and entertainment activities to maximize all guests’ pleasure during their stay. All 562 guestrooms are perfectly designed in a unique blend of contemporary and Japanese style. The hotel proudly presents the Caeda Floor with modern rooms and the Good Time Floor with spa baths inside each of the Japanese-Western designed rooms. Take deep pleasure in one of the prided hot spring baths, enhanced with stunning views of Beppu Bay, or rejuvenate your body and soul in the Spa the Caeda. Other superb entertainment options are the Suginoi bowl, the Suginoi Palace Theater, the Namco Land game center, and the Aquabeat with a weatherproof pool. The Suginoi Hotel is a perfect venue that completes each of your desires in each stay. To experience all these, just submit your travel date via our secure online booking form.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Shuttle service

Fitness & recreation

  • Games room

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Refrigerator
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • Japanese
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Guest policies

Children 3-6 years old will be charged 50 % of the adult price.

Children 7-12 years old will be charged 70 % of the adult price.

Children 13 years and over are considered as adults.

Please inform the property regarding number of children, age, meal plan, and extra bed requests in the Special Request section upon booking.

  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts

Breakfast charge (unless included in room rate): 1575 JPY
Check-in from: 14:00 PM
Check-out until: 11:00 AM
Distance from city center: 3.6 km
Non-smoking rooms/floors: Yes
Number of restaurants: 5
Number of rooms : 592
Room voltage: 100
Travel time to airport (minutes): 40
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Verified traveler reviews

Agoda Reviews (151)

Filter by traveler type
based on 151 reviews
  • Cleanliness 8.8
  • Facilities 9.1
  • Location 7.9
  • Room comfort and quality 9.1
  • Service 8.7
  • Value for money 8.4
  • Food and dining 8.5
Real guests. Trusted reviews. Powered byAgoda


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