Summer Suites Bernice
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8.8
Excellent
/10
(935 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Bukit Nanas Monorail Station270 m
  • Tourist Police270 m
  • Malaysian Travel Business280 m
  • A'Famosa Theme Park300 m
  • Malaysian Tourism Centre300 m
  • Hard Rock Café350 m
  • LRT Train Station - Kampung Baru400 m
  • LRT Train Station - Dang Wangi410 m
  • Quill City Mall530 m
  • Maison Bar530 m
  • Agoda Homes
    Free Wi-Fi

    Summer Suites Bernice

    Mercu Summer Suites, No. 8, Jalan Cendana, Off Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia, 50200 - See map
    "Perfect, Clean, good swimming pool and gym TV with IPTV, all appliances are good: fridge, washing machine,..."
    Abdelmajid - March 11, 2018
    Exceptional comfort
    9.0 room quality and comfort
    Excellent cleanliness
    8.8 rating for cleanliness
    • 270 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    10 travelers are looking at this property right now

    Book now before it's too late!

    Property ranking|Compared to 13,125 Kuala Lumpur properties
    See all rankings
    Value for money score
    8.9/10
    Location score
    9.0/10
    Service score
    8.8/10
    Cleanliness score
    8.8/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Value for money8.9
    Distance to city center0 km
    Location rating9.0
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.1 km

    Rooms available at Summer Suites Bernice

    9.0
    Excellent
    Room comfort & quality
    Deluxe 1 Bedroom Suite
    Deluxe 1 Bedroom Suite
    ...
    • Room size: 58 m²/624 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    2 People in 8-Bed Dormitory - Female Only
    2 People in 8-Bed Dormitory - Female Only
    ...
    • Room size: 90 m²/969 ft²
    • City view
    • 6 bunk beds
    Enter dates to see prices
    2 People in 12-Bed Dormitory - Mixed
    2 People in 12-Bed Dormitory - Mixed
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 6 bunk beds
    Enter dates to see prices
    Superior Studio Suite
    Superior Studio Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Person in 12-Bed Dormitory - Female Only
    1 Person in 12-Bed Dormitory - Female Only
    ...
    • Room size: 90 m²/969 ft²
    • City view
    • 6 bunk beds
    Enter dates to see prices
    Superior Family Room (4 People)
    Superior Family Room (4 People)
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed and 1 sofa bed o...
    Enter dates to see prices
    Bunk Bed in Female Dormitory Room
    Bunk Bed in Female Dormitory Room
    ...
    • Balcony/terrace
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Family Double Room
    Family Double Room
    ...
    • Room size: 91 m²/980 ft²
    • Balcony/terrace
    • 2 queen beds or 2 single be...
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 130 m²/1399 ft²
    • City view
    • 2 queen beds or 2 single be...
    Enter dates to see prices
    1 Person in 12-Bed Dormitory - Mixed
    1 Person in 12-Bed Dormitory - Mixed
    ...
    • Room size: 90 m²/969 ft²
    • 6 bunk beds
    Enter dates to see prices

    What people love about Summer Suites Bernice

    • 9.6
      Exceptional
      Location

      "Location centre of city very convenient."

      FAUZIAH A.

      |

      January 7, 2019

    • 9.2
      Exceptional

      "The appartment has 1 double and 2 single beds and it's perfect for a family."

      Urska

      |

      January 13, 2019

    • 10.0
      Exceptional
      Staff 

      "Clean room, friendly and very accomodating staff and good view of KL!"

      Wee C.

      |

      November 18, 2017

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    More about Summer Suites Bernice

    More about Summer Suites Bernice

    8.0
    Very good

    "It is in a good location (near two train stations)."

    Naila R.

    |

    September 11, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent
    Staff 

    "Diligent staff, responsive n reliable with requests."

    Yue H.

    |

    December 26, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Urbean
    600 m American, Cafe, European
    Arthur's Bar and Grill
    790 m American, Asian, Bar
    Melts - Fresh Hot Subwich
    1.2 km American
    Asian cuisine
    Asian cuisine
    Celestial Court
    160 m Asian, Chinese, Halal
    Chatz Brasserie
    160 m Asian, Chinese, French
    Essence Restaurant
    160 m Asian, Chinese, Halal
    Chinese cuisine
    Chinese cuisine
    Si Chuan Dou Hau Restaurant
    160 m Chinese
    biba's, mandarin oriental
    880 m Chinese
    Plaza Court Chinese Restaurant
    1.1 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Summer Suites Bernice from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (935)Booking.com Reviews (333)
    8.8
    /
    10
    Cleanliness8.8
    Facilities8.7
    Location9.0
    Room comfort and quality9.0
    Service8.8
    Value for money8.9
    Rating
    9+ Exceptional (349)
    8-9 Excellent (54)
    7-8 Very Good (62)
    6-7 Good (24)
    <6 Below Expectation (46)
    Time of the year
    Mar - May (142)
    Jun - Aug (131)
    Sep - Nov (84)
    Dec - Feb (178)
    All guests (935)
    All room types
    All languages

    Show reviews that mention 

    Showing 535 verified guest comments
    12345
    10.0
    Exceptional
    yanhua from China
    Solo traveler
    2 People in 12-Bed Dormitory - Mixed
    Stayed 1 night in July 2018

    Perfect ”

    Everything is perfect,room very clean and very big,so comfortable feeling,I like here,will come back again,here just few minutes by walk you could get to the twin towers ,I think because room on the high floor so very quite,you could have a good deep sleep

    Reviewed July 09, 2019
    10.0
    Exceptional
    yanhua from China
    Solo traveler
    2 People in 12-Bed Dormitory - Mixed
    Stayed 1 night in July 2018

    Perfect ”

    Everything is good,I meet some new friend in here,everything is clean,you could meet the staff when you checkin and checkout ,I like here ,and here is very quite,roommate are very nice,you could have a good deep sleep,room very big,so very comfortable

    Reviewed July 09, 2019
    9.2
    Exceptional
    sarah from Malaysia
    Group
    Deluxe 1 Bedroom Suite
    Stayed 1 night in June 2019

    EVERYTHING IS PERFECT”

    the first thing that i love about this suites is the manner of the staff(RIDWAN). he's so helpful yet kind. He even tried so hard to fulfil their client request and im superb satisfied with his service! also very punctual and can tolerate.The house also clean,tidy and smell good tho. when you are so lucky maybe you can get the view with KLCC or KL Tower but yah the view still on point even you stay in this crowded town

    Reviewed July 03, 2019
    10.0
    Exceptional
    sarah from Malaysia
    Couple
    Superior Studio Suite
    Stayed 1 night in May 2019

    THE BEST”

    Ridwan is the best owner that i've meet yet he's so friendly! would stay here again after this. keep it up with your lovely and good atitudes ridwan ! May god blessed you and le fams always.much love XOXO

    Reviewed May 23, 2019
    9.2
    Exceptional
    Nur from Brunei Darussalam
    Family with teens
    Superior Family Room (4 People)
    Stayed 3 nights in April 2019

    Exceptional”

    Our room is spacious, have washing machine, ironing board and iron & have mini kitchen. They have internet tv box for watching youtube & netflix(your own acc.) etc. Have convenient stores at ground level, easy to buy foods. Every thing is fine. Check in is smooth, you just need to contact the contact person in advanced via whatsapp.

    Reviewed May 02, 2019
    10.0
    Exceptional
    Lee from United States
    Couple
    2 People in 12-Bed Dormitory - Mixed
    Stayed 3 nights in April 2019

    Great place for us”

    Our second stay here. It has extra space to move around with a kitchen and fridge that we used while staying there. Also hot and cold filtered water is available anytime. Our host was excellent, always very nice and helpful. Location was great near Patronas towers, food, and malls. We will return again next time in in the area.

    Reviewed April 08, 2019
    9.6
    Exceptional
    Lee from United States
    Couple
    2 People in 12-Bed Dormitory - Mixed
    Stayed 2 nights in March 2019

    Great place to stay. Our host Ridwen is very nice and always helpful. Its clean and spacious. ”

    The multi bunk rooms are clean and the common area is spacious with a nice balcony to sit outside. Filtered hot and cold water is provided with complementary instant coffe. Our host Ridwen is always nice and helpful.

    Reviewed April 02, 2019
    9.6
    Exceptional
    Ahmad from Malaysia
    Business traveler
    2 People in 12-Bed Dormitory - Mixed
    Stayed 5 nights in July 2019

    80”

    Value for money

    Reviewed July 22, 2019
    10.0
    Exceptional
    yanhua from China
    Solo traveler
    2 People in 12-Bed Dormitory - Mixed
    Stayed 1 night in July 2018

    Good ”

    Perfect,will come back again

    Reviewed July 10, 2019
    8.4
    Excellent
    SITI from Malaysia
    Family with young children
    Superior Family Room (4 People)
    Stayed 1 night in June 2019

    Affordable and strategic location”

    So comfortable, great rooms and great service.

    Reviewed July 06, 2019
    10.0
    Exceptional
    yanhua from China
    Solo traveler
    2 People in 12-Bed Dormitory - Mixed
    Stayed 1 night in July 2018

    perfect”

    Near the twin towers and very clean,a high building so have a good view,and know some new friend from Korea and Malaysia,perfect,it's a perfect trip,I will be back again

    Reviewed July 06, 2019
    4.8
    Cassie from United Kingdom
    Solo traveler
    1 Person in 12-Bed Dormitory - Mixed
    Stayed 2 nights in June 2019

    Acceptable”

    Cancelled my booking because as I explained I did not realise that I was booking mixed dorm. After I explained that I would not be using this kind of arrangement and was prepared to forfeit the money so that at least they could offer that bed to someone else...I was asked to use them again. It left me wishing I hadn't advised them at all. I also did not like the fact that there was no front of house staff to greet you...not for me...possibly for younger crowd.

    Reviewed June 13, 2019
    9.6
    Exceptional
    Peng from Malaysia
    Family with teens
    Superior Family Room (4 People)
    Stayed 2 nights in May 2019

    Exceptional”

    The only push back is car park with ticketing charges and the car park may not suitable for big MPV car like Vellfire or Alphard due to the narrow driveway it here. Other than this, overall are good. I am happy with my stay here.

    Reviewed June 06, 2019
    4.8
    Enya from Ireland
    Couple
    2 People in 12-Bed Dormitory - Mixed
    Stayed 4 nights in May 2019

    Photos are very misleading”

    The photos are misleading. People think they are getting an entire apartment to themselves which is not the case. One group locked the shared bathroom and no one else could use it. When asked by another guest to open bathroom because his stuff was in it they told him they had roomed a private bathroom? It’s basically an apartment that has two rooms with bunk bed and then more bunk beds in the common room divided by a curtain. We booked an air con dorm room for 4 nights and we’re moved after one night with no reason , to a room that was just a bunk bed in the common room/kitchen and separated by a curtain (fan only room when we booked air con). The walls didn’t even reach the ceiling so people next to you could look over if you were sleeping or undressing. You could hear everything when people where in the common room and kitchen which made it impossible to sleep. People who were not even staying in the hostel had the code to the door and came and went freely. Random people who were not paying to stay where in the accommodation til 4-5am talking loudly after nightclubs and were sleeping on the couch snoring beside the curtain rooms during the day. Nothing done to prevent this by management Did not feel comfortable at all. Could not change rooms because we already paid up front. Not a professional run hostel that backpackers would enjoy.

    Reviewed May 08, 2019
    9.6
    Exceptional
    FAUZIAH from Malaysia
    Family with teens
    Superior Family Room (4 People)
    Stayed 1 night in January 2019

    Excellent”

    Greeting by Mr Ridwan upon check in was excellent service. He’s very kind & helpful. Very punctual with his time at any time requested. Very flexible. Location centre of city very convenient. Will definitely come back again.

    Reviewed January 07, 2019
    8.0
    Excellent
    Naila from Philippines
    Group
    Superior Family Room (4 People)
    Stayed 1 night in August 2018

    It feels home.”

    If I return to KL, I will stay here again. It is in a good location (near two train stations). There is a grocery, a salon, and a convenience store near the lobby. It is privately owned so you need to contact the landlord directly which is not a big deal. Had a fun stay.

    Reviewed September 11, 2018
    10.0
    Exceptional
    Sri
    Family with young children
    Superior Family Room (4 People)
    Stayed 2 nights in July 2019

    Good place for family vacation , close to public venue and resto”

    Happy to stay there

    Reviewed July 17, 2019
    6.8
    Good
    corrinne from United States
    Solo traveler
    1 Person in 12-Bed Dormitory - Female Only
    Stayed 6 nights in April 2019

    if you can stay for cheap do it, same building as many other hostels”

    this place looked better than it was, its in a private building with many other hostels. The pool is always crowded and wasn't the same one advertised on the photos ( it is now ) Pros : good aircon, cooking kitchen, close to KL tower and other sites, clean linens, nice building, two stores down in the lobby, close to many shopping malls _ grocery store in Quill Mall Cons: the cleaning lady accused me of keeping the aircon on throughout the day ( when I didn't have a remote to turn it off and then they shut the system down completely and I had to contact them to turn it back on ) I had to message someone to come clean the rooms after people left. Garbage piled up and the bathroom was smelly all the time except my last day when someone deep cleaned it. There are cockroaches everywhere- which I get, its a tropical place but if it was deep cleaned more often they wouldn't stick around.... Wifi malfunctioned the entire stay

    Reviewed April 17, 2019
    8.4
    Excellent
    Nur
    Family with teens
    Superior Family Room (4 People)
    Stayed 1 night in March 2019

    Clean comfy room”

    The city view is my favourite! Spent the whole night chatting with friends on the balcony. The property was clean and comfy too. Everything you need is there. Highly recommended! Thank you Ridwan for attending us

    Reviewed March 24, 2019
    9.6
    Exceptional
    Abdul from Singapore
    Group
    Superior Family Room (4 People)
    Stayed 2 nights in March 2019

    Great Location, Great hospitality”

    Went witj my group total 9 of us and booked 2 rooms. Apart from the cemetary view which is not a major problem for us, the place is clean and security is tight. Easily gets to malls in KL, I.E. KLCC, sunway putra mall and nearest i Quill Mall.. Thnks Ridwan and colleague for making it an enjoyable stay.

    Reviewed March 19, 2019
    12345
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    Summer Suites Bernice
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    • Exceptional location
    • Petronas Twin Towers
    • Bukit Nanas Monorail Station is within 0.27 km