5 Days 4 Nights Happy Stay”

Before I book Summer Tree Hotel for my family (2 adults 1 kid) and our family friends, I read about the review on weak wifi, bathroom drainage no good, room not sound proof etc..... But there are also many good reviews like clean place, room spacious, helpful/friendly staff, aircon silent and cold (individual unit not central aircon), good location with coffee shops nearby etc. After staying for 4 nights from 16 Oct to 20 Oct 2017, I wish to confirm that all the good reviews given by other travellers are true. However, for the room that we stayed, Room # 504, we did enjoy good wifi and no choking of drain in bathroom. The water pressure is very strong and good that you could enjoy a nice shower. The room might not be 100% sound proof but the walls of the room are solid walls and not partition. I enjoyed my stay there with my husband and son. The room is so spacious that even three of us we have sufficient space to have very good night sleep on two twin (super twin) beds combined. We also like the modern facilities of the room. Will definitely recommend friends to book Summer Tree Hotel

Decent hotel in Georgetown centre”

The hotel location is in the middle of Georgetown city that made it extremely convenient for us to drive to famous eateries nearby. Summer Tree gave a basic room that was ideal for us. Room size, room design and cleanliness was above our expectation. Getting a room with window within this price range definitely made us wanting to come back to this same hotel next time we come to Penang. Car parking can be a problem since the hotel only has limited parking lots for its guests. However, we did manage to get a parking every time as we got out off peak hours.

Closed for renovation without notification”

I've stayed at this hotel in Early october for about 1(one) week in total. Hotel room was nice and clean, spacious. I like the bathroom which has modern and luxury touch. shower is powerfull and hotwater alway there. Location is nearby to food places in macalister area. Although i had issues with smokes coming to my room out of nowhere, so i asked for different room. Early November, i have booked again for this hotel. when i arrived, it was surprisingly closed. luckily the hotel staffs was fast enough to reach to my grab-driver (he was about to drove off). They informed him where to go. .which is the mansion one serviced apartment. This apartment is also clean and spacious, big balcony with sea view. however it is located not in area where i would want to stay. Anyway, it was a good replacement to summer tree hotel. it would be even better if i got earlier notification for it :). I wish the summer tree will be opening soon again. Thank You.

One of the best hotel in penang”

This hotel has lift which so convenient for my parents.. the room size is wise for 2 people (but if you get the room on the back of the hotel, the size is much bigger)... All the staff is incredibly helpful and have a great attitude including the guard... They do have basement parking lot, but limited space... Definitely gonna choose summer tree hotel again if I'm goin to Penang.. thanks for your great service

Exceptional”

When I arrived at Penang, a flood just happened a day before. So I was transferred to another hotel : vouk suites one. Staffs at Summer Tree really nice & helpful, they told me the reason why We should moves to another hotel. Though they were tired bcoz of cleaning up the hotel (after flood), but they still cooperative. I think onesay when I back to Penang, I will choose this hotel again.

Exceptional”

If you are looking for a comfortable stay with reasonable price where you just wanna spend the night after exploring Penang during the day, you might wanna consider Summer Tree Hotel! Comfy bed, nice toilet and the facilities are almost complete. They even provided a hairdryer.

Brand new, modern and clean”

We stayed 5 nights at summer tree and we had a great time. Nice location in the heart of georgetown and the hotel is like new. Still some work in progress while we were there so we had a few small issues probably related to the work going on. But every request has been taken care very quickly so no complain about it.

A 5 star hotel for paupers”

This hotel looks really new and well maintained. Rooms are excellent, clean and comes with quite a few facilities . This hotel deserves a better rating if it wasn't for a few glaring issues. The worst is the parking, the picture you see of the parking bay here is nearly all of the bays available. The hotel has six floors, with the cheap pricing, it's a guarantee the hotel has high occupancy and constantly fully occupied bays. It does not help that the handicap bay isn't located at the front entrance. Normally, you'd want a cheap price, but for this hotel the pricing attracted a lot of guests who were non-compliant with safety SOPs. I have seen guests each day who do not wear masks and overpack the lifts, and going in and out after midnight. The cleaning staff behaviour is really unprofessional. When guests are around, do not make jokes and banter among each other and laughing loudly. I wouldn't recommend this hotel to anyone who intend to drive in Penang. Otherwise, it is quite a lovely hotel. 2/5 if you drive. 4/5 if you don't.

very goood”

summer tree is our first choice hotel in penang .good location staff are very helpful,room are very clean & big. water shower very powerful. hawker food around the hotel.

Excellent stay”

Stayed here for 5D4N, and my experience was good. Hotel feels new, and feels luxurious even though it was a 3-star hotel. Well-prepared facilities, friendly staff, excellent location (walking distance to food courts). The only drawback I could think of is the optional buffet breakfast of RM15 per person which is slightly on the high side. Otherwise, if I have another work-related travel to Penang around Georgetown, this hotel would definitely be my 1st choice.

Value dir money and stay so helping”

First night at hotel that was floods and our friends car starded by flood at basement parking hotels.we transfer to other hotel(vouk suites) due no electricy and water cause by flood. Staff at this hotel(summer tree) really helping and very kind to help us untill our car move from basement even they not in shift working hours anymore.. staff and managmnt so helpful..really highly recomended this hotel. Thanks for all ;)

New budget hotel but comfortable ”

I am very choosy when it comes to budget hotel in Malaysia due to lots of them have no proper standard but Summer Tree satisfy my enough. They only open for almost a year so still consider new, the room, the cleanliness, the bed comfortable enough. By walking distance its easy to find lots of kopi tiam in macalister road.

Good service and helpful staff”

I’m celebrating my wife anniversary at this hotel and the staff of this hotel is very friendly and helpful especially mr Louis(room service manager). I would like to thanks to mr Louis and his teams member for helping me doing room decorations. Highly recommend for those who’s coming to Penang for vacation stay. Good location and easy find local food.

Exceptional”

Due to the Penang floods issue, I was transferred to another hotel/service apartment (Mansion One). The apartment is like a studio with living room (big TV, nice couch), kitchen (big branded freezer, microwave oven, and washing machine!! ), bathroom, and a 5 stars bed. It was a great replacement. Thank you!

Nice hotel”

about the location, cleanliness and price is good but i hope that management can paid attention to your facility. My hotel room 102, the floor map is broken seriously. I scare myself or my children accidently step on it and get injured. I have snap some photo for it but unfortunately can't upload here

WiFi need to be improve. ”

It’s my second time staying at summer tree hotel and this time is a really disappointed experience. Although the room is clean and comfortable. However, I had a really unpleasant stay this time. The WiFi suck. I could not even connect to the Internet and this is a really big issue as I had to use the internet for my jobs a lot. The water pressure is not good as well, water temperature is so hot due to the low water pressure. Hope all these can be improved.

Excellent”

Summer Tree was a good clean place to stay...I didn’t like the ciggy smell in the halls but bathrooms were nice - perhaps a hook behind the door would help.

Great place surrounded by Great food”

The Hotel is New and Clean. Provides all the basic. Staff are very helpful. Value of money. It is very near to Komtar and Prangin Mall. And only walking distance to all the famous penang food. Yummy! The wall is not soundproof so if u get a noisy neighbour then you are doom. Will definitely come back again.

Clean room and friendly staff”

I made a mistake with the date of booking. The staff and manager were patient to help me fix it. I ended up staying at this cozy hotel for three nights. I will definitely come back when I visit Penang for again. It was a nice experience and thank for helping me.

Overalls is good n nice staff”

Because im forgot my jewelry in room after im check out.. bout 1 hour again im come back n double check my room with staff .. im losing it.. first its my fault also.. but after manager said the room not yet been cleaned.. n no one coming.. im confuse.. because before im check out .. i usually give the tips( money) to cleaning service in room table.. but when im come back to recheck the tips gone also 😂😅😅😅.. afterall the manager just said their staff just coming to check the room when im check out n take the tips(money) but never seen any jewelry.. n also they will return back if founded😄😏😏😏 tq for the experience summer tree hotel !!