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Summit Hotel Bukit Mertajam
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6.8 Good location
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6.8Location
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Summit Hotel Bukit Mertajam

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From 985 reviewsSee what guests said
6.5
  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

  • Shops

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Room choices
Superior Twin
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds
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Corporate King
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  • City view
  • 25 m²/269 ft²
  • 1 super king bed
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Superior Suite
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  • 75 m²/807 ft²
  • 1 double bed
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Corporate Deluxe
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  • City view
  • 26 m²/280 ft²
  • 1 single bed and 1 queen be...
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Corporate Queen
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  • 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Corporate Family
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  • City view
  • 36 m²/388 ft²
  • 1 queen bed and 1 king bed
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Verified guest reviews

Agoda Reviews (985)
Filter by guest type:
Cleanliness6.1
Facilities5.5
Location6.8
Room comfort and quality6.7
Service6.8
Value for money6.8
Provided by verified guests of Agoda
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Corporate Deluxe
Corporate Family
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Showing 790 verified guest comments
12345
4.0
Yong from United States
Couple
Corporate Queen
Stayed 1 night in January 2018
Sorry State
No hot water ; bathroom full of mildew; bathroom sink drain clogged; room air condition did not work; incomplete furniture.
Reviewed January 07, 2018
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6.8
azizi from Malaysia
Business traveler
Corporate Queen
Stayed 3 nights in November 2017
Moderate
There's nothing much to tell... just average.... but the breakfast was terrible.
Reviewed December 29, 2017
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8.8
RAVI from Malaysia
Business traveler
Corporate Family
Stayed 1 night in November 2017
Excellent
value for money
Reviewed December 27, 2017
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6.0
Muhammad from Malaysia
Solo traveler
Corporate Queen
Stayed 1 night in December 2017
Very Old Hotel..
room is big.. but very old built.. need renovation in bathroom even they have bathtub inside.. lobby looks luxury and grand.. you might think of some scary things would happen.. nothing happened in fact. I slept like a baby. ;)
Reviewed December 06, 2017
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6.4
MOHAMMAD from Malaysia
Business traveler
Corporate Queen
Stayed 2 nights in November 2017
OK
The hotel located at the heart of Bukit Mertajam. Agoda rate is more than 20% cheaper from walk-in promotion but excluding breakfast. The room is huge and there's a bath tub inside the bathroom. Unfortunately my room isn't that clean. You can find that the building is aging by looking at the door, the carpet and lots more. Before i forgot my room wall are made of drywall or partition. Luckily doesn't here strange noise from other rooms.
Reviewed November 27, 2017
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4.8
Norlia from Malaysia
Business traveler
Corporate Family
Stayed 1 night in November 2017
Bad experience. Parking has to pay. Never respect to customer. Parking for their top mgmt.
This hotel management is poor. Their top management is selfish and did not respect customer at all.
Reviewed November 13, 2017
We received the comments openly. Immediate action was taken by The Management. Hope to see you again in future.
Responded November 21, 2017
Summit Hotel Bukit Mertajam
1 traveler found this review helpful. Did you?|
6.0
Jagatis from Malaysia
Business traveler
Corporate Deluxe
Stayed 1 night in November 2017
Not a good option
The hotel smells bad.
Reviewed November 05, 2017
Thank you for the feedback. Action was taken immediately. Hope to see you again in future.
Responded November 21, 2017
Summit Hotel Bukit Mertajam
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9.2
nur from Malaysia
Couple
Corporate Queen
Stayed 1 night in October 2017
Exceptional
Cozy. did not noticed on the small fridge inside the cabinet in the room. Haha..gonna use it next time. :)
Reviewed October 31, 2017
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4.0
vijayan from Malaysia
Family with teens
Corporate Deluxe
Stayed 2 nights in October 2017
Room having bad smell
Bathroom not clean and room is stinking smell.
Reviewed October 29, 2017
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6.8
mohd from Malaysia
Family with teens
Corporate Queen
Stayed 1 night in October 2017
Good
Bersih
Reviewed October 29, 2017
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12345
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