Quite old and noisy”

The property is quite old. The summit mall almost run down. The walk from parking to hotel is a bit shaky. The room is clean but can hear noises from the main road. especially at night when you want to sleep, you can hear all the noise from motorcycle, busses.. the window cannot be open and it is not properly sealed thats why the noises. breakfast is standard (nasi lemak, eggs, toasts, porridge, fruits, kuih2). overall satisfactory je lah

Pleasant stay”

Room was good. Only that the tv has got to have more channels. Staffs - they were all ok. Breakfast- can't complain much with tbe kind of rate given. Conclusion- will come back again when staying overnight in BP.

Friendly Staff”

Good for family, clean

Everything is good.. ”

Keep it up!!

Good”

nice hotel, nice breakfast, family-friendly, connecting to shopping mall. but Air-cond needs to service.

Poor sound proof, old hotel next to shopping mall, share parking in the shopping mall ”

The hotel is located next to shopping mall where we need to share the parking space as other shopper. My concern is the security of my car to park there overnight. This is a very old hotel with poor sound proof hence do expect to have car and motobike sound from outside. Breakfast is come with limited choice. Overall nothing to sound about.

No Full Mark Because of the Breakfast”

Could not give full mark for this Hotel because of the lousy breakfast. Very limited selection: fried noodle (which was cold and oily), bee hoon soup, toasted bread and 2 types of fruits. Otherwise, the hotel is superb value for money.

Friendly helpful staff. ”

I was there for six weeks over their fasting month and Raya. The staff there from reception to housekeeping and dining room were excellent. Always friendly and smiling you wouldn’t know they were fasting. Polite and helpful at all times. Definitely be there again. Thank you.

Good”

Value for money

The hotel location is near to interesting places. ”

Breakfast is ok. There is no refrigerator, cupboard and ion. The room is comfortable and spacious.

Simple and value for money”

The friendliness of the staff

Midnight Noises”

The Hotel is located on a very long straight road which by midnight turns into a racing track! If you are a light sleeper, be warned that you will definitely wake up a few times from 12am above. We were provided rooms on the 12th Floor but the noises were still so clear like we were on the ground floors! Can’t imagine how the ground floors can endure the noises! Plus, the Hotel is attached to a run down mall and the ramp to the third floor parking is so poorly maintained that you think more than twice to leave your car! But with no other options you are left with that very poor of an excuse car park! And the smells that you encounter going up the ramp to the car park is also indescribable. And it’s consistent, the smell will follow you every time you are on the ramp going up and down! Breakfast also leaves a lot to be desired, our mee hoon served on the first day we were there was not even cooked! We did not bother to repeat the breakfast the second day we were there!

Very bad chemical smell in room & cigarette smell in hallway”

The first room I was checked in had a VERY strong chemical smell (probably due to cleaning / washing chemical used). I asked for a change & they allocated me to another room. This time, the chemical smell is not so strong. I got used to it after a while but then I could smell cigarette smoke coming into the room. In my reservation, I asked specifically for a non-smoking room. I'm not sure what is the hotel policy on smoking. They allow it??? Now I know why the first room had such a strong chemical smell........to "kill" the cigarette smoke smell. The hotel should do something about this. Will NOT stay here next time.

Nice hotel.”

Very reasonable price. Room is clean. Air cond is cold. The only complain is the car park quite far from the hotel lobby. But I am satisfied and will definitely stay here again.

Exceptional”

very good service

Very good”

bilik selesa bersih kemas

Cheap and good, c/w breakfast for 2 pax, nice city view from 11 storey. ”

But water came out from the tap of wash basin is very slow and no fridge in the room.

Dirty and bad service”

Room was dirty with hair and powder on the floor. Bed sheets had stains and room had cigarette smell. Asked to clean the room again when I left for dinner but they never did. Another room had no towels. Had to ask several times before the security guard (not even housekeeping) brought it up. Breakfast was very disappointing too.

I was very upset with the service”

Firstly I called the hotel for late check-in, and later when I arrived, they gave me a room which was not cleaned. Me and my kids had to wait for a while. The hotel didn't seem that guilty for that. I had requested for an iron, waited for almost 30mins. Definitely will not visit again

Everything is good except for a few thing”

Breakfast should be improved. People willing to pay for additional pax but food should be variety and refillable. No room service if really hungry but quite lazy to go out. No complimentary mineral water..quite frustated. The rest is good and okay.