Summit Signature Hotel OUG Kuala Lumpur
No 60 Jalan Puchong, Menara UP, 58200 Kuala Lumpur, Malaysia, Bukit Jalil, Kuala Lumpur, Malaysia, 58200 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bukit Jalil part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Announcements by hotel (1)
Due to the Coronavirus (COVID-19) situation, the property has suspended its operations temporarily until further notice.Facilities
Valet parking
Free Wi-Fi in all rooms!
Luggage storage
Bar
Restaurants
Security [24-hour]
Car park [charges apply]
Smoke-free property
Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Very good and clean hotel.”
The room are very clean and they management did respond to my request for a Non Smoking room. Only the down side is that the Hotel location are far from any food outlet where need cars to move around for foods and grocery. Else everything are quite good indeed with free parking and there a small Restaurant at the lobby of the hotel where food pricing are very decent.
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short stay”
not really a hotel but more of an apartment stay. no swimming pool nor restaurants but having a spacious room to stay. nicest view. privacy.
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Thank You for check in at this hotel. Now we have a MM Kopitiam at our lobby. we would like you to come back to this hotel and we would like to serve you at our best of ability in the future ..
Big room with resonable price ”
The hotel has big room, bed are quite comfortable and easy parking. Overall experience is good. Would stay there again.
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As Good As Before”
My second visit, and it's still good. Spacious and clean room. Aircond will takes some time to cool as the room is too big. Everything is good. Free on-parking at level 3 and it's safe. Cafe and bistro in the same buildings.
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Resonable hotel”
The locations of this hotel is media core as u will need a car. There is a condo behind the apartment and u can walk to have some food. U need a car if u stay there. The rooms are clean and new. Staff are ok.
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Average new hotel”
Parking is free but it's located in another side of building using a different elevator. Hotel is new but price should be below RM120. Deposit of RM100 is too much. Accidentally went out to stairs beside the elevator and i am not able to open back the door, called up lobby for help, she asked me to walk down to lobby from 12th floor. Actually she can ask maintenance guy or whoever staff to go up using elevator to the floor i am at and open the door for me. Sigh.
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Please accept our sincere apology on behalf of the management.Our hotel parking has been designed in such a way you need to take elevator within the same hotel building.From the car park you need to take the elevator down to the 1st floor then walk straight to the hotel lobby. Budget hotel is requesting for RM100 deposit and will be refundable during check out.As for our room rates it is within the same pricing for Kuala Lumpur area.Thank you.
Staff not clean the room”
1. Hotel never arrange any staff to clean the room in 2nd day during my stay. 2.Hotel Wifi didn't work properly. It equal to no Wifi service at all. 3.Hotel price is expensive but not provide breakfast service to customer. 4.Hotel location is not convinient, it doesn't have convinient stall nearby even need take Taxi to ATM machine service & there are no nearby MRT station to this hotel. Every time need to grab a car or call for Taxi.
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Clean”
I hope the key of room have one more. I hope the room consists of hair dryer and shampoo and shower soap.
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Noted your advice & we will act upon it. Thank You
Good”
very good location, room is clean and big had a great view, but there was no counter with staff, had to wait for the staff to come down and waited for 1hr. No free parking.
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awesome”
great but aircon is not that cold because room is too big =)
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Poor Service”
Booking ID: 228285805 check in 30 Sept 2017 check out 01 Oct 2017 I book my room with agoda with selected "payment when check in". I was told that the type of room I booked online is full when I wana to check in on that day, 30 Sept 2017, and I was told that they are not reserve the room with the reason I have not made the payment yet. I asked for further detail because there is the selection of "Payment When Check In" and why the hotel management did not reserve the room? I shown them the booking email receipt also. The explanation from the receptionist is payment is not made there is no such thing of reservation. Room is only reserved for those who have made the payment. I was so frustrated when I was given this kind of explanation and I feel that I am cheated by all the services. If we cannot pay when check in why Agoda provide the selection Payment When Check In? I am very disappointed and will not recommend your service to others friends and will advice them to book hotel with call directly to the hotel but not through agents.
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Everythings is good, especially the staff service. ”
Everythings is good, but room access card only provided 1, extra charges if demand for 2nd pcs
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New and Spacious”
New and Spacious. Friendly staff at the counter. The only thing to upgrade is to provide more iron, maybe one or two in every level. Only 3 iron available now and 1 is broken. Everything is good.
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Front office Indian girl very RUDE”
Dear hotel management, i check in on 15/9/19 and check out on 16/9/19 1 night stayed Deluxe Double room. This Indian girl (front office) assist us poorly, not smiling, the way she talked is very rude and the worse part is she answering her hand phone (video call) while assisting us to check in. She purposely on video call with loud speaker (talking in tamil language very loud in front of us) to her whoever shit calling her during her duty without feeling any guilty. She need to go learn to respect to all the guest. We paid not stay free and we not request you to entertain us like a king , just respect guess, answer guest query with politely and not rude, put smile at your face and don't answer your bloody phone loudly and laugh in front of your guess!! This girl really have a bad attitude and not suppose to take care front office desk.
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Very good”
clean room and look new. spacious. friendly staff at the counter. overall experience is good.
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Cheap price - minimal staff”
Budget friendly place - however you can't even get additional room cards - it seems each room is only given one card. Staff manning the front desk doesn't have the hospitality attitude - just doing her job thats it . Nothing extra. Hotel still new when I stayed - perhaps more improvement in the future once they are fully operational
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Everything was good”
Pros: spacious room, clean and friendly staff Cons: no breakfast or cafe..
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Below par 3 star hotel”
Wifi not working on high floors. Cannot even connect. No breakfast for RM100+ room. No change of towel and bedsheets on second and third day of stay but that's all right for me. Room insulation is poor can hear next room sound. Customer service is poor as it's not of hospitality standard. Parking need to pay. Room is clean, aircon is cold, water heater is working good and average hotel security though.
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The hygiene is sucks! And the hotel is creepy. Please ban this hotel!”
Theres spiritual ‘stuff’ which can harm human being. Plus the location is not good. I will never ever stay at Summit hotel in anywhere else. Its super duper sucks!
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Center of OUG and Puchong”
Dusty a bit but overall ok
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Thank you for your compliments Murali. Will refer to the housekeeping dept about this matter. Thank you.