Summit Swiss Heritage Hotel
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Exterior view
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8.2 Excellent location
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8.2Location
  • Daily housekeeping

  • Room service [24-hour]

  • Airport transfer

  • Garden

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More about Summit Swiss Heritage Hotel

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Verified traveler reviews

Agoda Reviews (9)
Booking.com Reviews (22)

6.7

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Very good
based on 9 reviews
  • Cleanliness 7.8
  • Facilities 6.4
  • Location 8.2
  • Room comfort and quality 7.5
  • Service 8.7
  • Value for money 7.8
Very good
based on 5 reviews
  • Cleanliness 7.6
  • Facilities 8.0
  • Location 8.4
  • Room comfort and quality 6.7
  • Service 9.2
  • Value for money 8.4
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Review score
based on 1 reviews
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 8.0
  • Service 6.0
  • Value for money 4.0
Very good
based on 2 reviews
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 7.0
  • Service 8.0
  • Value for money 7.0
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  • Heritage
  • Cottage

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5.6
Manoj from United Arab Emirates
Family with young children
Cottage
Stayed 3 nights in July 2016
Untrained staff and lack of facilities.”
They need to train their staff; every day we had to tell about same things. Bathroom was very uncomfortable, water from washbasin used to spill out all around. Iron and small fridge are necessity now everywhere hotels provide. News paper was not given in room. Breakfast was just ok. Overall its not value for money.
Reviewed July 21, 2016
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9.2
Vignesh from India
Couple
Heritage
Stayed 1 night in June 2016
Elegant and refreshing Stay”
We stayed just one weekend here and it was so cool to try vintage hotel. There was rain, welcome tea, outdoor lawn to view the mountains, umbrellas everywhere to take and walk and a nice open yard in the front for kids to play. I am extremely impressed with the hospitality provided by the staff who are kind, knowledgeable, smiling, and very courteous. They took pride on accommodating customers. I have been allowed to stay little late on the afternoon so that I can check out after my Joy train ride. And perfect location to reach train station, nehru road, laden la road shopping. Overall an old style, comfy stay, cool people. Thanks for having us. Cons: Please serve tea in pot with loose leaves and strainer as the way it is supposed to. Bathroom can be improved in look and feel. Kitchen menu is not on par. Coming through car, finding the hotel is little difficult for first timers. Kindly provide car, walk directions with nearby landmarks in email after reservation.
Reviewed June 17, 2016
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8.0
GULSHAN from India
Family with teens
Heritage
Stayed 2 nights in April 2016
visit to Darjeeling ”
Well maintained property with quality rooms and cooperative staff
Reviewed April 12, 2016
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6.4
Moumita from Singapore
Family with teens
Heritage
Stayed 2 nights in March 2016
Nice property ”
It's a nice place but had power supply issues which resulted in lack of hot water facilities, which is important in a colder region like darjeeling. Staff are excellent!!!
Reviewed March 14, 2016
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8.8
Katelyn from United States
Couple
Heritage
Stayed 3 nights in January 2016
Excellent hotel in the quiet area with a great view”
This was a cozy hotel that made our experience in Darjeeling magical. The view of the mountain is unbeatable and the owner was so helpful.
Reviewed February 29, 2016
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7.7
Deepak from India
Couple
Heritage
Stayed 3 nights in December 2015
Very Good Deep Freeze”
Staff, Atmosphere, View
The staff were all exceptionally helpful and courteous. A recently-acquired heritage property, lots of wood construction, charming rooms but tends to be creaky and drafty, especially in the winter when we stayed there. Bathrooms are freezing cold because of drafts and huge window-panes, the water heater is inadequate. Conversation from other rooms can be disturbing. Good food,but rather pricey, simple but good buffet breakfast. Management is doing a lot of renovation, while keeping the heritage atmosphere. Glorious view of Kanchenjunga. I'm sure there will be vast improvement soon.
Reviewed December 13, 2015
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10.0
yanyang from China
Solo traveler
Heritage
Stayed 2 nights in May 2015
excellent experience”
helpful staff, room service, breakfast
The sweet house nestles in a corner in the middle of the mountain, from which you can see the nice view of the whole Darjeeling and the farther mountains. The staff here provides excellent service. Since I was traveling alone and was very tired on the first day of my arrival, Wang was very caring and knocked on my door reminding me for dinner. The room service guys are also very nice. I phoned them several times for drinking water, shower, and spider friend on my wall! they came very quickly and helped me solve the problem with very good manner.
Reviewed May 07, 2015
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8.7
Amit from India
Couple
Heritage
Stayed 2 nights in March 2015
Heritage Hotel with a view”
Location, Value for Money, Great Staff
The stay was excellent though it seemed a bit under staffed which may be due to the fact that it was relatively low tourist season. The staff however did their best to make us comfortable. Choice of food was limited but whatever was offered was tasty so no complaints. There was no WiFi connection as even the hotel was using a dongle to stay online. Overall I think it was excellent Value for money and nice rooms with a super staff to cater to all our needs.
Reviewed March 18, 2015
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6.0
wang from India
Couple
Heritage
Stayed 1 night in September 2015
酒店的位置和服务都很好,但是房子太旧,酒店正在装修,可能以后会更好。”
服务员。位置。风景
住了一晚。房子太旧。如果重新翻修了可能会好
Reviewed October 05, 2015
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