Sun Aqua Pasikudah
Sun Aqua Pasikudah
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10.0
Exceptional

"Provides excellent service"

Warini

|

May 8, 2018

Deluxe Suite - Bed Sun Aqua Pasikudah
Deluxe Suite - Bed
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Interior view Sun Aqua Pasikudah
Interior view
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Interior view Sun Aqua Pasikudah
Interior view
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Beach Sun Aqua Pasikudah
Beach
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See map Sun Aqua Pasikudah
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Excellent
Location
8.6
See all 6 photos Sun Aqua Pasikudah
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Excellent
From 61 reviewsSee what guests said
8.7
/
10
Exceptional room comfort and quality
9.7
Recommended by 85% of guests
Value for money8.3
Distance to city center4.1 km
Location rating8.6
85%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.7
Exceptional
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Deluxe Suite Pool Villa
Deluxe Suite Pool Villa
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  • Room size: 118 m²/1270 ft²
  • Ocean view
  • 1 king bed
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Deluxe Suite
Deluxe Suite
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  • Room size: 118 m²/1270 ft²
  • Garden view
  • 1 king bed
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Ocean Suite
Ocean Suite
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  • Room size: 118 m²/1270 ft²
  • Garden view
  • 1 king bed
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Suite Sea View
Suite Sea View
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    Suite Ocean View
    Suite Ocean View
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      Beach Suite Spa
      Beach Suite Spa
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        Suite Luxury
        Suite Luxury
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          Room Standard
          Room Standard
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            Suite
            Suite
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              Suite Garden View
              Suite Garden View
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                What people love about the property

                • 9.6
                  Exceptional

                  "Breakfast and evening buffet excellent."

                  eric

                  |

                  July 27, 2016

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                More about Sun Aqua Pasikudah

                More about Sun Aqua Pasikudah

                8.8
                Excellent

                "Nice rooms, great staff."

                Stephen

                |

                October 10, 2017

                An overview

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                What they offer

                7.6
                Very good

                "Staff friendly."

                Sanjay

                |

                January 1, 2018

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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (61)Booking.com Reviews (241)
                8.7
                /
                10
                Cleanliness9.0
                Facilities8.3
                Location8.6
                Room comfort and quality9.7
                Service8.9
                Value for money8.3
                Provided by verified guests of Agoda
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                All guests (61)
                All room types
                Showing 43 verified guest comments
                123
                10.0
                Exceptional
                Jiting
                Couple
                Deluxe Suite
                Stayed 1 night in September 2018
                Exceptional”
                Big and comfortable room. Clean and quiet beach. Really good for a vacation.
                Reviewed September 12, 2018
                Dear Guest,Greetings from Sun Aqua Pasikudah Thank very much for choosing to stay with us and for taking the time to give us the perfect rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday, it means a lot to the team that you have felt our earnest service! .We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience! Regards, K.Navin
                Responded October 05, 2018
                Sun Aqua Pasikudah
                10.0
                Exceptional
                Ingvild from Norway
                Group
                Deluxe Suite
                Stayed 3 nights in August 2018
                Exceptional”
                Excellent hotel at a very beautiful location! The hotel is clean, has helpfull staff, good food and a relaxing atmosphere making it the best holiday experience in Sri Lanka!
                Reviewed August 11, 2018
                Dear Ingvild,Greetings from Sun Aqua Pasikudah Thank very much for choosing to stay with us and for taking the time to give us the perfect rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday, it means a lot to the team that you have felt our earnest service! We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience! Regards, K.Navin
                Responded August 12, 2018
                Sun Aqua Pasikudah
                3.2
                Chamara from Sri Lanka
                Family with young children
                Deluxe Suite
                Stayed 1 night in July 2018
                Not a good place ”
                This is not a good location to visit. Their prices which come out from their system is not accurate. Only after I questioned them, they reduced the prices in restaurant. Also when I check out, they charged me for my breakfast even I have booked it for BB basis. Only after I questioned them, they revised the final bill. There was a power failure in my room and electrician could not fix it for about one hour and I was stuck in the room till they fixed it. could not enjoy my evening with my family.
                Reviewed July 30, 2018
                Dear Mr.Chamara, Thank you for your review, we are indeed happy to note that you enjoyed your stay with us.Thank you for highlighting some issues which you faced during your stay. definitely we will do the needful. We are looking forward to welcome you again. Regards, K.Navin
                Responded August 06, 2018
                Sun Aqua Pasikudah
                9.6
                Exceptional
                Chad from Laos
                Couple
                Deluxe Suite
                Stayed 6 nights in July 2018
                Top Service!”
                First and foremost the staff were friendly and sincere! The rooms are very nice and comfortable. The palm trees by the beach is a wonderful place to relax and soak up some sun. If you are the kind that enjoys the pool, this place is for you. If you like to hit the beach, you will need to walk about 500m (which takes only 5 minutes) along the beach to dip in the ocean. There is an outer reef (natural rock wall) that is like a halo around the resorts at this end of the beach. This means there is coral, and it is too shallow to swim. Pretty to look at though. It was no effort at all to walk for 5 minutes to a beautiful swimming beach. It is very easy to catch a tuktuk and head into 'town' for a crab and seafood restaurant, which we recommend. It is important to conclude how I started....we cannot emphasize this enough, the front desk to F&B to management made our stay enjoyable and relaxing. They are there to truly ensure your stay is memorable and will go to any lengths to achieve this.
                Reviewed July 15, 2018
                Dear Mr.Chad,Greetings from Sun Aqua Pasikudah Thank very much for choosing to stay with us and for taking the time to give us the perfect rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday, it means a lot to the team that you have felt our earnest service! We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience! Regards, K.Navin
                Responded August 06, 2018
                Sun Aqua Pasikudah
                7.2
                Very good
                Thomas from Sri Lanka
                Couple
                Ocean Suite
                Stayed 3 nights in July 2018
                A beach hotel where you cannot enter the ocean in front”
                The hotel is not bad. The rooms are spacious and the facilities satisfy. But you cannot enter the ocean in front of the hotel because of shells, stones and seaweeds. You have to walk around 500 m to enter smoothly. The food prices are extraordinarily high, much higher than in the rest of the country or in the neighbor hotels. A special advise : control the bar tender when he gives you cocktails or mixed drinks....
                Reviewed July 13, 2018
                Dear Mr.Thomas, Thank you for your review, we are indeed happy to note that you enjoyed your stay with us.Thank you for highlighting some issues which you faced during your stay. definitely we will do the needful. We are looking forward to welcome you again. Regards, K.Navin
                Responded August 06, 2018
                Sun Aqua Pasikudah
                9.6
                Exceptional
                thananchan from Australia
                Couple
                Deluxe Suite
                Stayed 1 night in May 2018
                Excellent service and friendly staff”
                Very nice location and staff was very friendly..
                Reviewed May 10, 2018
                10.0
                Exceptional
                Warini from Sri Lanka
                Family with young children
                Deluxe Suite Pool Villa
                Stayed 1 night in May 2018
                Great experience.”
                Public pool and room is very clean. Provides excellent service.. room has its own pool and pool is good. Toilets are clean. Great experience overall.
                Reviewed May 08, 2018
                Dear Ms.Warini,Greetings from Sun Aqua Pasikudah Thank very much for choosing to stay with us and for taking the time to give us the perfect rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday, it means a lot to the team that you have felt our earnest service! We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience! Regards, K.Navin
                Responded August 06, 2018
                Sun Aqua Pasikudah
                10.0
                Exceptional
                Lasith from Sri Lanka
                Family with young children
                Deluxe Suite
                Stayed 1 night in April 2018
                Very good”
                It was the best place I booked during my vacation. Lovely hotel room and recommend it for family with children too. Wash room was fully equipped and very nice. Lovely caring staff and management . Best was the pool it was very good for my 2 toddlers and dinning area was located well with sea view. Definitely would come again.
                Reviewed May 06, 2018
                Dear Mr.Lasith,Greetings from Sun Aqua Pasikudah Thank very much for choosing to stay with us and for taking the time to give us the perfect rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday, it means a lot to the team that you have felt our earnest service! We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience! Regards, K.Navin
                Responded August 06, 2018
                Sun Aqua Pasikudah
                9.6
                Exceptional
                Mohamed from Sri Lanka
                Family with teens
                Ocean Suite
                Stayed 1 night in April 2018
                Nice sea view ,Clean rooms,very friendly staff,quick service and the location was Superb.”
                Hotel staff was very friendly.We really liked the sea and the pool.But we were not satisfied with the buffet .We had breakfast & dinner buffet.This is a new hotel .I hope these comments will help them to improve their quality.Need more varieties for foreign guests and local guests.
                Reviewed April 17, 2018
                Dear Mr.Mohamed,Greetings from Sun Aqua Pasikudah Thank very much for choosing to stay with us and for taking the time to give us the perfect rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday, it means a lot to the team that you have felt our earnest service! We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience! Regards, K.Navin
                Responded August 06, 2018
                Sun Aqua Pasikudah
                10.0
                Exceptional
                Franiscus from Netherlands
                Couple
                Deluxe Suite Pool Villa
                Stayed 3 nights in March 2018
                b reak”
                I enyou very well. Three days, very quit and beautiful
                Reviewed March 15, 2018
                Dear Guest, Greetings. Thank you for your comment. We are looking forward to welcome you again in near future. Thanks & best Regards K.Navin
                Responded March 16, 2018
                Sun Aqua Pasikudah
                6.0
                Renee from Hong Kong
                Group
                Deluxe Suite
                Stayed 1 night in February 2018
                Ok stay”
                The staff was friendly and helpful. We had a very smooth check in and out. We stayed at the hotel for dinner and breakfast. It was soooo windy at the restaurant at night, it made all dishes cold (ok, that's not really hotel's fault). But it was the most expensive meal we had during the whole trip (we had dinner at many other 5 stars hotels and Ministry of Crab). The jacuzzi was dirty and no water, so couldn't use. I asked the staff to clean and fix it. They cleaned it (although still dirty) but didn't fix it. There's a nice beach, but nothing to see. I was told when check out that i need to take 5 mins boat ride to snorkel, otherwise can't see anything nice. Ok, i wasn't aware.
                Reviewed February 21, 2018
                Dear Reene, Thank you for taking the time to rate and review our resort. Your compliments on our resort are much appreciated and will be passed on to the team. However we greatly appreciate your constructive criticism on the downsides of your experience and will be taken note of. All of us will work thanks to your feedback to rectify any negative attributes so we can better ourselves for the future. We are thrilled you enjoyed your stay at our resort and we hope to welcome you again should you visit Pasikudah in the future. Regards. K.Navin AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                7.6
                Very good
                Sanjay from Australia
                Family with young children
                Deluxe Suite
                Stayed 2 nights in December 2017
                Had a good stay.”
                Good wifi. Staff friendly. Mosquitos due to the open bathroom. Dinner Buffet could be done for the price charged.
                Reviewed January 01, 2018
                Dear Mr.Sanjay, Thank you for taking the time to rate and review our resort. Your compliments on our resort are much appreciated and will be passed on to the team. However we greatly appreciate your constructive criticism on the downsides of your experience and will be taken note of. All of us will work thanks to your feedback to rectify any negative attributes so we can better ourselves for the future. We are thrilled you enjoyed your stay at our resort and we hope to welcome you again should you visit Pasikudah in the future. Regards. K.Navin AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                8.8
                Excellent
                Stephen from Canada
                Couple
                Stayed 2 nights in October 2017
                Beautiful. Like the Maldives in Sri Lanka ”
                Nice rooms, great staff. Good people. Sheltered swimming beach nearby. Amazing beach seafood BBQ under the stars for couples. Cons: Overpriced wine. Weak breakfast selection. Too shallow in front of hotel with sharp dead coral. Poorly attempted sea erosion by neighboring hotels. Overall good. Affordable menus nearby but no shopping. Beautiful quiet location when pool isn't full of yelling locals. I would visit again.
                Reviewed October 10, 2017
                Dear Mr.Stephen, Thank you for taking the time to rate and review our charming resort. We are glad you enjoyed your stay and your compliments are much appreciated and will be passed on to the rest of our amazing team. Please do stay with us again should you visit Pasikudah. Regards K.Navin AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                3.2
                BANDARA from Sri Lanka
                Family with young children
                Deluxe Suite
                Stayed 2 nights in December 2016
                Never look at pictures and book”
                Very badly managed. Food is very bad and basic. Not value for money. Expected to be same or same like as pictures and rating. But it must be fake rating. Very bad.
                Reviewed December 25, 2016
                Dear Mr.Bandara, Thank you for taking the time to rate and review our resort. We greatly appreciate your constructive criticism on the downsides of your experience and will be taken note of. All of us will work thanks to your feedback to rectify any negative attributes so we can better ourselves for the future. We are thrilled you enjoyed your stay at our resort and we hope to welcome you again should you visit Pasikudah in the future. Regards. K.Navin AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                8.4
                Excellent
                Marianne from United Kingdom
                Couple
                Deluxe Suite
                Stayed 3 nights in October 2016
                England”
                We were the only guests at the hotel as it was not the season. The bathroom is badly designed because half of it has no roof and the bathtub is in the open. When it rains the bathroom gets flooded and mosquitoes come in hence we were bitten every night even though we had air con and fan. No hairdryer in the room
                Reviewed October 27, 2016
                Dear Marianne, Thank you for taking the time to rate and review our resort. we greatly appreciate your constructive criticism on the downsides of your experience and will be taken note of. All of us will work thanks to your feedback to rectify any negative attributes so we can better ourselves for the future. We are thrilled you enjoyed your stay at our resort and we hope to welcome you again should you visit Pasikudah in the future. Regards. K.Navin AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                9.2
                Exceptional
                Karsten from Germany
                Couple
                Deluxe Suite
                Stayed 4 nights in September 2016
                We had a good time there!”
                I guess within 2 days, we had finished their reserves of brown bread thus they could only provide this white, soft bread we do not like. Otherwise, we were happy with the food offered.
                Reviewed September 27, 2016
                Dear Mr.Stephen, Thank you for taking the time to rate and review our charming resort. We are glad you enjoyed your stay and your compliments are much appreciated and will be passed on to the rest of our amazing team. Please do stay with us again should you visit Pasikudah. Regards K.Navin AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                10.0
                Exceptional
                Sumit from India
                Couple
                Deluxe Suite
                Stayed 1 night in December 2015
                EXCELLENT”
                AWESOME
                Reviewed September 03, 2016
                Dear Mr.Sumit, Thank you for taking the time to rate and review our charming resort. Please do stay with us again should you visit Pasikudah. Regards K.Navin AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                9.6
                Exceptional
                eric from Belgium
                Couple
                Deluxe Suite
                Stayed 5 nights in July 2016
                Rest and luxury at affordable price”
                How could you do better (if you're not a real millionaire)? Second stay there and still enjoying it incredibly. Breakfast and evening buffet excellent. The snorkeling spot (not so far away) is defenitely worthwhile (though not a Great Barrier Reef)!
                Reviewed July 27, 2016
                Dear Mr.Eric, Thank you for taking the time to rate and review our charming resort. We are glad you enjoyed your stay and your compliments are much appreciated and will be passed on to the rest of our amazing team. Please do stay with us again should you visit Pasikudah. Regards K.Navin AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                8.8
                Excellent
                Meline from Netherlands
                Couple
                Deluxe Suite Pool Villa
                Stayed 3 nights in July 2016
                Great place to relax, superb beach”
                Friendly staff
                Reviewed July 25, 2016
                Dear Mr.Meline, Thank you for taking the time to rate and review our charming resort. We are glad you enjoyed your stay and your compliments are much appreciated and will be passed on to the rest of our amazing team. Please do stay with us again should you visit Pasikudah. Regards K.Navin AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                9.2
                Exceptional
                Michael from Switzerland
                Group
                Deluxe Suite
                Stayed 3 nights in May 2016
                very good and nice hotel, but...”
                only thing. A third person pay same price per night like the other ones. This is too much for such a small, uncomfortable extra bed in the room.
                Reviewed May 30, 2016
                Dear Mr.Micheal, Thank you for taking the time to rate and review our resort. We greatly appreciate your constructive criticism on the downsides of your experience and will be taken note of. All of us will work thanks to your feedback to rectify any negative attributes so we can better ourselves for the future. We are thrilled you enjoyed your stay at our resort and we hope to welcome you again should you visit Pasikudah in the future. Regards, K.Navin, AFOM
                Responded March 16, 2018
                Sun Aqua Pasikudah
                123
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