Sun Inns Hotel Ayer Keroh
Deluxe No Window - Bed Sun Inns Hotel Ayer Keroh
Lobby Sun Inns Hotel Ayer Keroh
Lobby Sun Inns Hotel Ayer Keroh
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6.6
Good
/10
(572 reviews)See what guests said
See map
6.7
Good
Location rating score
Parking
FREE
  • Hospital Pantai Ayer Keroh230 m
  • Jusco Melaka870 m
  • Multimedia University1.71 km
  • Dental Clinic Melaka3.11 km
  • Malacca International Trade Centre3.69 km
  • Malacca General Hospital3.76 km
  • Ayer Keroh Lake4.15 km
  • Crocodile Park4.44 km
  • Zoo Malacca4.45 km
  • Melaka Sentral Terminal4.71 km
  • Free Wi-Fi

    Sun Inns Hotel Ayer Keroh

    B11 - B12, Jalan PKCAK 1, Pusat Komersial Cendana, Ayer Keroh, Malacca, Malaysia, 75450 - See map
    "I am very satisfied with the cleanliness, excellent staff service, the hotel's location nearest to the places of interest."
    roslina - November 4, 2018
    Good service
    6.8 rating for service
    Good cleanliness
    6.5 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Shops

    • Safety deposit boxes

    This property is in high demand!

    Booked 34 times

    Property ranking|Compared to 3,184 Malacca properties
    See all rankings
    Cheapest price score
    Room comfort score
    6.4/10
    Room size
    14 sqm.
    Value for money score
    7.0/10
    Better than
    98
    %
    of Malacca properties
    Better than
    94
    %
    of Malacca properties
    Bigger than
    91
    %
    of Malacca properties
    Better than
    89
    %
    of Malacca properties
    Value for money7.0
    Location rating6.7
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport5.3 km

    Rooms available at Sun Inns Hotel Ayer Keroh

    Deluxe No Window
    Deluxe No Window
    ...
    • Room size: 11 m²/118 ft²
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Family 4
    Family 4
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Premier Garden View
    Deluxe Premier Garden View
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family 3
    Family 3
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Family 5 person
    Family 5 person
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed and 3 bunk beds...
    Enter dates to see prices
    Deluxe Premier
    Deluxe Premier
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Bunker Room
    Bunker Room
    ...
    • Non-smoking
    • Shower
    • 2 bunk beds
    Enter dates to see prices
    Double Decker No Window
    Double Decker No Window
    ...
    • Shower
    • 2 bunk beds
    Enter dates to see prices
    The King
    The King
    ...
    • Shower
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Shower
    Enter dates to see prices

    What people love about Sun Inns Hotel Ayer Keroh

    • 10.0
      Exceptional

      "Really appreciate to have this best service and make my this holiday so grateful!"

      LOO

      |

      November 6, 2017

    • 6.8
      Good
      Cleanliness

      "Room is clean and tidy."

      Afiq

      |

      December 4, 2017

    • 8.0
      Very good
      Staff 

      "Friendly staff."

      NURLYANA

      |

      January 4, 2018

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    More about Sun Inns Hotel Ayer Keroh

    More about Sun Inns Hotel Ayer Keroh

    8.8
    Excellent

    "Room are clean and the staff is friendly."

    Nazeer

    |

    April 2, 2018

    An overview

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    What they offer

    10.0
    Exceptional
    Staff 

    "Clean hotel , nice staff and helpful , will come again"

    Mohd R.

    |

    August 13, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Sun Inns Hotel Ayer Keroh from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (572)Booking.com Reviews (274)
    Cleanliness6.5
    Facilities6.0
    Location6.7
    Room comfort and quality6.4
    Service6.8
    Value for money7.0
    Rating
    9+ Exceptional (27)
    8-9 Excellent (18)
    7-8 Very Good (52)
    6-7 Good (33)
    <6 Below Expectation (103)
    Time of the year
    Mar - May (42)
    Jun - Aug (47)
    Sep - Nov (60)
    Dec - Feb (84)
    All guests (572)
    All room types
    All languages
    Showing 233 verified guest comments
    12345
    6.0
    Chin from Singapore
    Solo traveler
    Deluxe No Window
    Stayed 1 night in June 2019

    Value for Money , Budget hotel ~”

    Value for Money , Budget hotel ~

    Reviewed July 22, 2019
    3.6
    LOW from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 2 nights in July 2019

    shower holder damage”

    no house keeping ..not clean

    Reviewed July 05, 2019
    10.0
    Exceptional
    Arni from Malaysia
    Solo traveler
    Deluxe Premier Garden View
    Stayed 1 night in April 2019

    Cheap, Clean and Nice Room”

    Worth to buy this room. The room is small but enough for single travel like me, got space to pray and ok la. Good location too.

    Reviewed May 13, 2019

    Thank you very much for taking the time to review our property.

    Responded May 15, 2019
    Sun Inns Hotel Ayer Keroh
    10.0
    Exceptional
    LOO from Malaysia
    Business traveler
    Deluxe No Window
    Stayed 1 night in November 2017

    i make the wrong transaction with other place Sun inn branch..but the counter person really helpful ”

    i make the wrong transaction with other place Sun inn branch..but the counter person really helpful and let me changed ...really appreciate to have this best service and make my this holiday so grateful! will come again

    Reviewed November 06, 2017

    Dear valued guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We will definitely look into improvement of the hotels and we every single comments from guest will be treat equally important. Thank you Group Manager

    Responded November 07, 2017
    Sun Inns Hotel Ayer Keroh
    9.2
    Exceptional
    Idham from Malaysia
    Family with young children
    Family 4
    Stayed 1 night in July 2016

    Excellent facilities for fair price”

    Stayed twice within a few days interval. First stay in the king bed room - excellent and new facilities. Second stay was in the executive suite - room facilities were excellent except the lighting cannot control individually. Two white lights in the room and one bathroom light controlled by one single switch. So had to remove the bulbs in the room to reduce the lighting for sleep. Cleanliness and staff friendliness no issue - excellent.

    Reviewed July 12, 2016

    Thank you very much for taking the time to review our property

    Responded May 15, 2019
    Sun Inns Hotel Ayer Keroh
    5.2
    Keng
    Group
    Family 3
    Stayed 2 nights in April 2019

    Above average”

    our stay was marred with a certain incident which tarnished their reputation. Since the date we stayed in this hotel coincides with the release of avengers end game we decided to watch the movie at aeon melaka. however once we finished our movie at 4 am when we returned we couldnot enter the hotel back as the receptionist was closed and the hotel was locked. we were stranded outside until 5.30 am then only someone inside came out to open the door for us. apparently the receptionist was sleeping inside. i didnt want to confront them as i was super tired and to top it we need to checkout at 8am because we had a tournament nearby. bottomline is the place is affordable but be preapred for hiccups like this.

    Reviewed May 03, 2019
    3.2
    Shazrina from Malaysia
    Family with young children
    Family 4
    Stayed 1 night in December 2018

    No recomemded at all!”

    No towel provided. Tell the staff to provide the towel but no action taken. Air conditioner not functioning at all. Room is smelly and dusty like no one have stay here before. Not good for baby and children. Not worth it.

    Reviewed December 12, 2018

    Dear Mr/Ms Shazarina, Thank you for your feedback. We are apologies for the inconvenience during stay with our hotel. Our team will definitely look into area to improve and hope to see you again in near future. Thank You, Sincerely, Operation Manager

    Responded December 12, 2018
    Sun Inns Hotel Ayer Keroh
    7.6
    Very good
    Siti from Malaysia
    Family with teens
    Family 4
    Stayed 1 night in September 2018

    Near to MICC, ayer keroh hospital”

    Our father is admitted to ayer keroh pantai hospital and this hotel is opposite the hospital. The staff’s friendly, the room and toilet is clean. But you have to pay quite a fee for the parking because the rate is per hour (or day). The hotel is bear to MICC and Malacca zoo, so its a plus

    Reviewed November 08, 2018

    Dear Mr/Ms Siti, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us.. For The parking, do pardon us for not able to provide it for free as this parking facilities is owned and operate by other company. We apologize for the inconvenience that your experienced during your stay with us & we will try our best to rectify the situation. Sincerely Operation Manager

    Responded November 13, 2018
    Sun Inns Hotel Ayer Keroh
    4.8
    Azzahra from Malaysia
    Family with teens
    Family 4
    Stayed 1 night in September 2018

    Its recommended for those who are looking for budget hotel”

    The staffs were not pick up their phone call before i came to the hotel. I have called 2-3 times in two days and one day before I came to make a confirmation after booking through agoda. Toilet and matress were not clean enough. Not included kiblat sign. And the air cond is not well functioning. It didnt work when I want to increase the temperature. The others were good and comfortable. If the hotel have a bit more budget, please put a big mirror outside the toilet. Its much more comfortable to use; especially for women.

    Reviewed September 04, 2018

    Dear Mr/Ms Azzahra, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again in near future. Thank You, Sincerely, Operation Manager

    Responded September 26, 2018
    Sun Inns Hotel Ayer Keroh
    8.0
    Excellent
    Franklin
    Family with young children
    Deluxe Premier
    Stayed 1 night in March 2019

    Just near the clinic”

    1. Make it Internet wifi stable. 2. Make sure daily room cleaning to which is guest stay couple day.

    Reviewed March 27, 2019

    Dear Franklin, Thank you for your feedback received and well noted. We shall take the necessary measure to improve our service and facilities as highlighted. Thank you for staying with us and we look forward to welcoming you back to our hotel in a near future. Kind regards, Operation Manager

    Responded April 02, 2019
    Sun Inns Hotel Ayer Keroh
    8.0
    Excellent
    SITI from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in February 2019

    good”

    good

    Reviewed March 25, 2019

    Dear Madam Siti, Thank you for your feedback received and well noted. Glad that you had an enjoyable stay at Sun Inns Hotel Ayer Keroh, perhaps you would like to share them with your immediate family and friends. In a meantime we look forward to welcoming you back to our hotel in a near future. With kind regards, Operation Manager

    Responded March 27, 2019
    Sun Inns Hotel Ayer Keroh
    8.0
    Excellent
    MOHD from Malaysia
    Couple
    Deluxe No Window
    Stayed 4 nights in May 2018

    VERY NICE”

    NICE HOTEL BUT PARKING MUST PAY WITH PARKING TICKET

    Reviewed March 22, 2019

    Dear Mohd, Thank you for your feedback received and well noted. Yes indeed the parking is chargeable last time, however from Jan 2019 it free for our guest. Perhaps you you would want to give a try. Kind regards, Operation Manager.

    Responded March 22, 2019
    Sun Inns Hotel Ayer Keroh
    10.0
    Exceptional
    low from Malaysia
    Family with teens
    Family 4
    Stayed 1 night in February 2019

    Exceptional”

    good

    Reviewed February 04, 2019

    Dear Sir/Madam, Thank you for your feedback received. We glad to hear you had an enjoyable stay with us, do share your good experience of our service with friends and families. In a meantime we look forward to welcoming you back to our hotel in a near future should your travel plan brings you to Melaka. With kind regards,

    Responded February 07, 2019
    Sun Inns Hotel Ayer Keroh
    10.0
    Exceptional
    low from Malaysia
    Family with young children
    Family 4
    Stayed 1 night in February 2019

    Exceptional”

    💓

    Reviewed February 04, 2019

    Dear Sir/Madam, Thank you for your feedback received and well noted. Perhaps you had an enjoyable stay with us, do share your good experience of our service with friends and families. In a meantime we look forward to welcoming you back to our hotel in a near future should your travel plan brings you to Melaka. With kind regards,

    Responded February 07, 2019
    Sun Inns Hotel Ayer Keroh
    5.2
    Nazhatulshima from Malaysia
    Family with young children
    Family 4
    Stayed 1 night in December 2018

    Room is Clean but Parking are not So Convinient”

    The room we stayed is clean & quite good. But when we stayed there, the staff said no towel provided that night . But we are still ok, as we did brought our towels this time. When we book, we requested for ground level room as my mother difficult to climb staircase. But unfortunately, our request they are unable to accommodate but we are still fine, as we only stayed there for 1 night and my mother only need to climb once after check in. Parking, are ok..but its not free or subsidize & plus the autopay machine do not accept notes only accept coins. can u imagine, we need to pay RM10 with coins..tht is terrible!

    Reviewed March 26, 2019

    Dear Nazhatulshima, Thank you for your kind feedback received in order and our sincere apologise for the inconvenience. For your kind information the parking is now free of charge for our guest effective January 2019. We look forward to welcoming you back to our hotel in a near future. Kind regards, Operation Manager

    Responded March 27, 2019
    Sun Inns Hotel Ayer Keroh
    8.0
    Excellent
    Jacob from Malaysia
    Solo traveler
    Bunker Room
    Stayed 1 night in May 2019

    Cheap price in melaka”

    Cheap price, quite far from town, but is OK for me Clean

    Reviewed May 24, 2019
    6.0
    Travel from Malaysia
    Business traveler
    Family 4
    Stayed 1 night in April 2019

    Good Hotel”

    Good Hotel

    Reviewed April 08, 2019

    Dear Sir/Madam, Thank you for you good feedback received and well noted. Glad that you had an enjoyable stay at our hotel and we look forward to welcoming you back to our hotel soon. Kind regards, Operation Manager.

    Responded April 09, 2019
    Sun Inns Hotel Ayer Keroh
    5.6
    Ngu from Malaysia
    Couple
    Deluxe Premier
    Stayed 1 night in March 2019

    Above average”

    Not a memorable stay

    Reviewed March 15, 2019

    Dear Ngu, Thank you for your feedback and we would like to apologise the the inconvenience. We shall take the necessary action to ensure all our guest receive a good service. Best regards, Operations Manager

    Responded March 19, 2019
    Sun Inns Hotel Ayer Keroh
    8.0
    Excellent
    wong from Malaysia
    Family with young children
    Family 5 person
    Stayed 1 night in November 2018

    Very good”

    only need pa parking fees. sun inn guest should be have spaecial price for it

    Reviewed November 12, 2018

    Dear Mr/Ms Wong, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us.. For The parking, do pardon us for not able to provide it for free as this parking facilities is owned and operate by other company. We apologize for the inconvenience that your experienced during your stay with us & we will try our best to rectify the situation. Sincerely Operation Manager

    Responded November 13, 2018
    Sun Inns Hotel Ayer Keroh
    4.4
    norafitri from Malaysia
    Business traveler
    Deluxe Premier Garden View
    Stayed 1 night in July 2018

    ......”

    car park have to pay on your own, comercial place with gated even just near with main road. checkin via agoda booking but everything was not well prepare. doesnt have bath towel in the room, no bath mate. no choice, i had wet the floor everywhere. also no slipper provided. no tooth brush as well. luckily i bring my own.

    Reviewed July 03, 2018
    12345
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