Sun Inns Hotel Cheras Batu 11 - Balakong
Deluxe No Window - Bed Sun Inns Hotel Cheras Batu 11 - Balakong
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6.5
Good
/10
(208 reviews)See what guests said
See map
7.0
Very good
Location rating score
Very good location
Parking
Available
  • Jaya Jusco Cheras Selatan680 m
  • Carrefour Bandar Tun Hussein Onn1.72 km
  • Kpj Kajang Specialist Hospital4.67 km
  • Cheras Sentral Mall5.19 km
  • Kajang Plaza Medical Centre Sdn Bhd5.19 km
  • Stadium Kajang MRT Station5.28 km
  • Kajang Medical Centre5.38 km
  • Bp Healthcare @ Kajang5.53 km
  • Hospital Pusrawi Smc Sdn Bhd5.69 km
  • Hospital Kajang5.71 km
  • Free Wi-Fi

    Sun Inns Hotel Cheras Batu 11 - Balakong

    Unit 1-G, Jalan Kasturi 1,Taman Kasturi-Phase 1, Off Jalan Balakong, Batu 11, Cheras, Cheras, Kuala Lumpur, Malaysia, 43200 - See map
    "This is my second stay in Sun Inns Hotel Cheras, my first time stay is lovely, everything is nice!"
    Weiting - May 12, 2018
    Very good comfort
    7.0 room quality and comfort
    Good service
    6.6 rating for service
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Convenience store

    • Restaurant [halal]

    This property is in high demand!

    Booked 14 times

    Property ranking|Compared to 13,125 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.0/10
    Room size
    43 sqm.
    Value for money score
    7.1/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Bigger than
    96
    %
    of Kuala Lumpur properties
    Better than
    93
    %
    of Kuala Lumpur properties
    Value for money7.1
    Distance to city center15 KM
    Location rating7.0
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport26.1 km

    Rooms available at Sun Inns Hotel Cheras Batu 11 - Balakong

    Family 4
    Family 4
    ...
    • Room size: 69 m²/743 ft²
    • City view
    • 2 single beds and 1 queen b...
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    Family 6
    Family 6
    ...
    • Room size: 79 m²/850 ft²
    • City view
    • 4 single beds and 1 queen b...
    Enter dates to see prices
    Deluxe Window
    Deluxe Window
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 queen bed & 1 double bed
    Enter dates to see prices
    Family 3
    Family 3
    ...
    • Room size: 49 m²/527 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
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    Superior No Window
    Superior No Window
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 2 single beds & 2 single be...
    Enter dates to see prices
    Deluxe No Window
    Deluxe No Window
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
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      Basic Family
      Basic Family
      ...
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        Room Deluxe
        Room Deluxe
        ...
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          Family room Standard
          Family room Standard
          ...
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            What people love about Sun Inns Hotel Cheras Batu 11 - Balakong

            • 10.0
              Exceptional
              Cleanliness

              "The room is very clean and big"

              Abdul

              |

              October 15, 2017

            • 10.0
              Exceptional

              "For me this area have alot of good chinesse restaurant and i love it."

              Abdul

              |

              October 29, 2017

            • 5.2
              Review score
              Location

              "Great location to Sg."

              Pek Y.

              |

              June 9, 2016

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            More about Sun Inns Hotel Cheras Batu 11 - Balakong

            More about Sun Inns Hotel Cheras Batu 11 - Balakong

            7.2
            Very good

            "The hotel is very comfortable and the room is big."

            iqah

            |

            March 29, 2018

            An overview

            Show less

            What they offer

            9.2
            Exceptional

            "Enjoyed my stay."

            Chia

            |

            May 14, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            American cuisine
            American cuisine
            KFC
            1.6 km American
            Top Steak House
            7.0 km American, Steakhouse
            Bites Foodies
            7.0 km American, Fusion
            Asian cuisine
            Asian cuisine
            Cafe Sekinchan Fish Balls Noodle
            3.8 km Asian, Chinese, Seafood
            Restaurant Samy Corner
            6.0 km Asian, Malaysian
            OUG Seafood Pork Noodle-CHERAS
            6.2 km Asian, Seafood
            Chinese cuisine
            Chinese cuisine
            Restoran Shan Bian
            3.8 km Chinese
            Restaurant Crab Generation
            4.8 km Chinese, Seafood
            Restoran Fu Wah
            4.8 km Chinese

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Reviews of Sun Inns Hotel Cheras Batu 11 - Balakong from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (208)Booking.com Reviews (249)
            Cleanliness6.1
            Facilities5.8
            Location7.0
            Room comfort and quality7.0
            Service6.6
            Value for money7.1
            Rating
            9+ Exceptional (13)
            8-9 Excellent (5)
            7-8 Very Good (21)
            6-7 Good (23)
            <6 Below Expectation (53)
            Time of the year
            Mar - May (25)
            Jun - Aug (22)
            Sep - Nov (32)
            Dec - Feb (36)
            All guests (208)
            All room types
            All languages

            Show reviews that mention 

            Showing 115 verified guest comments
            12345
            4.0
            Ting from Malaysia
            Couple
            Deluxe No Window
            Stayed 1 night in July 2019

            Okkkk”

            Okkkkk

            Reviewed July 07, 2019

            Dear Ting, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Operation Manager

            Responded July 23, 2019
            Sun Inns Hotel Cheras Batu 11 - Balakong
            6.8
            Good
            Wan
            Family with teens
            Deluxe Window
            Stayed 2 nights in January 2019

            First staff i saw is not friendly”

            What more dissappointing thing is the hotel got an elevator but its not working and its look like they never trying to fix it. Its make the hotel is not worth for what i need to pay and also give a lot of trouble to my father because he is disable person. Worth scenario in that hotel because they tricked me by saying that elevator is available

            Reviewed January 21, 2019

            Dear Wan, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again in near future. For your info, our lift is temporary out of order due to waiting for spare part and we will definitely brief the staff about customer service skills to attract the guest in future. Thank You, Sincerely, Operation Manager

            Responded January 22, 2019
            Sun Inns Hotel Cheras Batu 11 - Balakong
            6.0
            MOHAMAD from Malaysia
            Family with young children
            Family 3
            Stayed 1 night in January 2019

            Just ok”

            Everything was fine. During my stay, rhe lift was not working. Need to climb the stair until level 2 or 3. Cups and jug provided was so dirty with black stain. Tv channel not clear and limited. Tv remote control provided not working. Short stay should be ok. Not recommended for long stay.

            Reviewed January 21, 2019

            Dear Mohammad, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again in near future. For your info, our lift is temporary out of order due to waiting for spare part and we will definitely briefing the housekeeping regarding the cleanliness issues. Thank You, Sincerely, Operation Manager

            Responded January 21, 2019
            Sun Inns Hotel Cheras Batu 11 - Balakong
            2.0
            FAIZ from Malaysia
            Business traveler
            Superior No Window
            Stayed 1 night in June 2019

            not recommanded”

            stain dirty..sheet dirty,service slow,lamp coridor not funtcion,iron section scary....tooo bad tiz hotel

            Reviewed June 21, 2019

            Dear Mr FAIZ, Thank you for your review. We will rectify this matter as soon as possible. We are really sorry for inconvenience cause and all the review will take into serious action. Hope to see you again. Thank you, Sincerely. Operation Manager

            Responded July 23, 2019
            Sun Inns Hotel Cheras Batu 11 - Balakong
            4.8
            Gillbett from Malaysia
            Family with young children
            Superior No Window
            Stayed 2 nights in February 2019

            CNY STAY”

            Was inform the hotel in the mentioning column but reach hotel was a disaster. Room were dirty... ask for another towel to lay o the floor but they told me it will be charge if I do that. Since told them the room was unacceptable but till next day only change room. Lift spoil... imagine we need to bring all stuff and climb using staircase. Internet Wi-Fi was so so only.. stated free WiFi but the line was so poor... my daughter tab try to see you tube also hang. Been here for so many times but nothing been improve. I would never go back this hotel again if it still maintain these kind of service.

            Reviewed February 09, 2019

            Dear Mr Gillbert, Thank you for your review. We will rectify this matter as soon as possible. We are really sorry for inconvenience cause and all the review will take into serious action. For the lift issue, we currently facing a major technical problem that makes it cannot be solved immediately. But we will try our best to expedite it for customer satisfaction. Hope to see you again. Thank you, Sincerely. Nur Ikhwani

            Responded February 11, 2019
            Sun Inns Hotel Cheras Batu 11 - Balakong
            8.8
            Excellent
            Weiting from Malaysia
            Group
            Superior No Window
            Stayed 1 night in May 2018

            My second stay ”

            This is my second stay in Sun Inns Hotel Cheras, my first time stay is lovely, everything is nice! But this time it's kinda disappointing that my room has cockroach and there's lots of hair on my bed, my friend's bed is fine. Overall is okay!

            Reviewed May 12, 2018

            Dear valued Guest, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us. Sincerely Operation Manager

            Responded May 22, 2018
            Sun Inns Hotel Cheras Batu 11 - Balakong
            2.8
            Ben from Malaysia
            Business traveler
            Family 3
            Stayed 1 night in January 2018

            Don’t come this hotel!!! ”

            1.Smell sucks in the room. U can’t slp well. 2.Noice from all around I can slp whole night 3.Room 207 electric box sparking and make so much noise then I call staff to repair they say leave it. While Hotel can burn if just leave it. 4.My friend room air Con leaking whole week request for repair no respond 5. Bad service from night shift staff

            Reviewed January 14, 2018

            Dear valued Guest, Thank you for your review. We will rectify this matter as soon as possible. We are really sorry for inconvenience cause and all the review will take into serious action. Hope to see you again. Thank you, Sincerely. Operation Manager

            Responded January 16, 2018
            Sun Inns Hotel Cheras Batu 11 - Balakong
            7.2
            Very good
            Chia from Malaysia
            Group
            Stayed 1 night in January 2017

            Comfortable. Air-con not cold enough however..”

            The air-con are not cold enough however they did put some fans around to move the wind. The bed sheets are abit dirty but still ok to sleep on. Other than that, the whole room are really very worth the money. Enjoyed our stay there as a group traveling.

            Reviewed April 10, 2017

            Dear Valued Guest, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again in near future. Thank You, Sincerely, Group Manager Mohd Faizol Ali

            Responded April 20, 2017
            Sun Inns Hotel Cheras Batu 11 - Balakong
            9.7
            Exceptional
            Choon from Malaysia
            Couple
            Deluxe No Window
            Stayed 1 night in August 2014

            Simple hotel with good location”

            Location, Budget

            I have not much of complaint during my stay at Sun Inns Hotel. It is just a simple hotel with good location. There's a mamak restaurant just next to the hotel and also a food court near to the hotel with a few minutes of walking distance. Overall, I'm satisfied with my stay at this hotel.

            Reviewed October 22, 2014
            6.8
            Good
            GILLBETT from Malaysia
            Family with young children
            Deluxe No Window
            Stayed 2 nights in October 2018

            Totally disappointed ”

            The bed sheet was dirty, room floor was disgusting, been to this hotel several times but this times was really disappointed. There a few car park in front of the hotel. Hotel should reserve for customer to be a good to get to those fine(My opinion). Total overall was disgusting for this times visit.

            Reviewed October 28, 2018

            Dear Mr/Ms Gillbett, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again in near future. Thank You. Sincerely, Operation Manager

            Responded October 28, 2018
            Sun Inns Hotel Cheras Batu 11 - Balakong
            6.0
            youngchin from Malaysia
            Business traveler
            Deluxe No Window
            Stayed 1 night in December 2018

            good”

            good

            Reviewed January 02, 2019

            Dear Youngchin, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Operation Manager

            Responded January 03, 2019
            Sun Inns Hotel Cheras Batu 11 - Balakong
            4.0
            Yen from Malaysia
            Couple
            Deluxe No Window
            Stayed 3 nights in November 2018

            Snooping to my room ”

            They’re the sort of person you can imagine snooping about your room when you're not there.

            Reviewed December 01, 2018

            Dear Mr/Ms Yen, Thank you for your review. We will rectify this matter as soon as possible. We are really sorry for inconvenience cause and all the review will take into serious action. Hope to see you again. Thank you, Sincerely. Operation Manager

            Responded December 02, 2018
            Sun Inns Hotel Cheras Batu 11 - Balakong
            5.2
            Weng from Malaysia
            Solo traveler
            Deluxe No Window
            Stayed 1 night in January 2018

            Above average”

            Room is not clean. Can be improved.

            Reviewed October 17, 2018

            Dear Mr/Ms Weng, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us. Sincerely Operation Manager

            Responded October 17, 2018
            Sun Inns Hotel Cheras Batu 11 - Balakong
            7.6
            Very good
            Zaihan from Malaysia
            Couple
            Deluxe No Window
            Stayed 1 night in August 2018

            Good”

            Value for money

            Reviewed September 19, 2018

            Dear Mr Zaihan, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, OperationManager

            Responded September 20, 2018
            Sun Inns Hotel Cheras Batu 11 - Balakong
            10.0
            Exceptional
            Faris from Malaysia
            Solo traveler
            Deluxe No Window
            Stayed 1 night in June 2018

            nice room”

            near to shopping mall

            Reviewed June 26, 2018

            Dear Ms.Siti Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

            Responded June 26, 2018
            Sun Inns Hotel Cheras Batu 11 - Balakong
            9.2
            Exceptional
            Chia from Malaysia
            Group
            Superior No Window
            Stayed 1 night in May 2018

            Enjoyable stay.”

            Nice reception. Pillow abit dirty but still manageable. Enjoyed my stay. Will be back again.

            Reviewed May 14, 2018

            Dear Mr. Chia, Thank you for your feedback. We are glad to hear that you think we are good & friendly. We will look into this matter seriously and rectify the matter as soon as possible. Thank you, Sincerely Operation Manager

            Responded May 15, 2018
            Sun Inns Hotel Cheras Batu 11 - Balakong
            10.0
            Exceptional
            Abdul from Malaysia
            Couple
            Deluxe No Window
            Stayed 1 night in November 2017

            Staff very friendly”

            This hotel is located at the area with very near to all type of food. The room is super clean and the staffs is very friendly

            Reviewed November 05, 2017

            Dear Valued Guest, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again in near future. Thank You, Sincerely, Group Manager Mohd Faizol Ali

            Responded November 06, 2017
            Sun Inns Hotel Cheras Batu 11 - Balakong
            10.0
            Exceptional
            Abdul from Malaysia
            Business traveler
            Deluxe No Window
            Stayed 1 night in October 2017

            Big room and good location”

            Sun inns cheras located in balakong area.For me this area have alot of good chinesse restaurant and i love it.

            Reviewed October 29, 2017

            Dear valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you, Sincerely, Group Manager.

            Responded October 31, 2017
            Sun Inns Hotel Cheras Batu 11 - Balakong
            10.0
            Exceptional
            Abdul from Malaysia
            Couple
            Deluxe No Window
            Stayed 1 night in October 2017

            The room is very big”

            This hotel located a a very nice area that easy to find food and very nice room too.The room is very clean and big

            Reviewed October 15, 2017

            Dear valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you, Sincerely, Group Manager.

            Responded October 16, 2017
            Sun Inns Hotel Cheras Batu 11 - Balakong
            10.0
            Exceptional
            Abdul from Malaysia
            Couple
            Deluxe No Window
            Stayed 1 night in September 2017

            Big room and good staffs”

            I love it because easy to find food and room is big

            Reviewed October 01, 2017

            Dear valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you, Sincerely, Group Manager.

            Responded October 02, 2017
            Sun Inns Hotel Cheras Batu 11 - Balakong
            12345
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