Sun Inns Hotel D'Mind 3 Seri Kembangan
Single Room with Window - Bed Sun Inns Hotel D'Mind 3 Seri Kembangan
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6.8
Good
/10
(135 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location
  • KTM Train Station - Serdang210 m
  • Mines Shopping Fair400 m
  • Mines Wonderland420 m
  • Mines Golf Club780 m
  • Terminal Bersepadu Selatan2.57 km
  • Universiti Putra Malaysia2.97 km
  • Bukit Jalil Sports School3.62 km
  • National Squash Centre3.84 km
  • MO Outlet3.98 km
  • Putra Stadium4.04 km
  • Free Wi-Fi

    Sun Inns Hotel D'Mind 3 Seri Kembangan

    No. 30 & 32, Jalan Dagang SB 4/2, Taman Sg Besi Indah, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia, 43300 - See map
    "The room that i get was upgraded by the manager due to high occupancy The hotel is very good and the room cleanliness is good as well."
    Abdul - November 8, 2017
    Exceptional reputation
    Recommended by 80% of guests
    Good service
    6.7 rating for service
    • 210 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Smoking area

    Property ranking|Compared to 12,994 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Room comfort score
    6.0/10
    Location score
    7.5/10
    Room size
    17 sqm.
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Bigger than
    94
    %
    of Kuala Lumpur properties
    Value for money7.0
    Distance to city center18.5 km
    Location rating7.5
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport21.6 km

    Rooms available at Sun Inns Hotel D'Mind 3 Seri Kembangan

    Deluxe No Window
    Deluxe No Window
    ...
    • Room size: 15 m²/161 ft²
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Superior With Window
    Superior With Window
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior No Window
    Superior No Window
    ...
    • Room size: 15 m²/161 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Family Triple
    Family Triple
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Family Room 4
    Family Room 4
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Family 5 person
    Family 5 person
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 single bed and 2 queen be...
    Enter dates to see prices
    Deluxe Window
    Deluxe Window
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Family Quadruple Room without Window
    Family Quadruple Room without Window
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Family 3
    Family 3
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Single Room with Window
    Single Room with Window
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices

    What people love about Sun Inns Hotel D'Mind 3 Seri Kembangan

    • 10.0
      Exceptional
      Location

      "The hotel located very near to KTM Serdang and very nice rooms"

      Abdul

      |

      November 9, 2017

    • 6.4
      Good

      "Provide iron & complimentary water to room"

      abang I.

      |

      April 24, 2018

    • 8.4
      Excellent
      Location

      "Pleasant hotel near Mines shopping mall."

      Chong

      |

      July 13, 2018

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    More about Sun Inns Hotel D'Mind 3 Seri Kembangan

    More about Sun Inns Hotel D'Mind 3 Seri Kembangan

    8.0
    Very good

    "Best location"

    mohd

    |

    December 2, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional
    Staff 

    "This hotel have a good staff nane Avelyne"

    Abdul

    |

    March 12, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Bites Foodies
    4.0 km American, Fusion
    Top Steak House
    4.1 km American, Steakhouse
    KFC
    5.4 km American
    Asian cuisine
    Asian cuisine
    Niello Cafe
    2.5 km Asian
    Restoran Al Munawwara
    4.1 km Asian, Indian, Malaysian
    Fusion Haven Cafe & Restaurant
    5.4 km Asian, Fusion, International
    Chinese cuisine
    Chinese cuisine
    Min Kee Noodle House
    4.1 km Chinese
    First One Seafood Restaurant
    5.4 km Chinese
    NCSL Fish Head Restaurant
    5.5 km Chinese, Seafood

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Sun Inns Hotel D'Mind 3 Seri Kembangan from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (135)Booking.com Reviews (220)
    Cleanliness6.6
    Facilities6.3
    Location7.5
    Room comfort and quality6.0
    Service6.7
    Value for money7.0
    Rating
    9+ Exceptional (13)
    8-9 Excellent (5)
    7-8 Very Good (11)
    6-7 Good (12)
    <6 Below Expectation (24)
    Time of the year
    Mar - May (13)
    Jun - Aug (14)
    Sep - Nov (23)
    Dec - Feb (15)
    All languages
    All guests (135)
    All room types
    Showing 65 verified guest comments
    1234
    6.8
    Good
    Aimi from Malaysia
    Family with teens
    Family 5 person
    Stayed 1 night in March 2019

    Nice room but poor service from receptionist”

    1.Let me get things clear.. All the room has connecting door.. If you book room with family 5person they will give you connecting room which is one room is for family of 3..the other is standard room for 2.. They should give the information correctly at the website.. 2. When i was staying..the tv wasnt working..but i do like the atmosphere of the room maybe because it looks newly renovated 3. You should order new linen supply.. change the old one.. we pay for the service provided. I got a worn towel and old worn pillow case 4. Train your receptionist! Especially the 2 male receptionist attending me. This is hospitality service!! You should make the guest feel welcome..not feel confuse and feel decieving! (Check booking from agoda pun tidak pandai) Asked me to cancel reservation then keep telling wrong price..keep increasing the price.. And doesnt give proper explanation why they didn't get my booking!! Which is he dont know how to handle OTA. Sempat lagi time saya d depan kamu

    Reviewed March 21, 2019

    Dear Ms Aimi, Thank you for taking the time to highlight the issues to us. My apology for the unprofessional demeanour of our both new staff service. We will definitely look into this matter seriously & train the staffs in order to provide better customer service & friendly environment to achieve your expectation. For the website issue, we will work with ota team to change the description at the room type to make it clear and thanks to you for the brilliant idea. For maintenance defect and linen quality, we will take immediate action to rectify the issues mentioned. We hope that you will give us another chance to prove our service standard in Sun Inns Hotels. Hope to see you again. Best Regards Nur Ikhwani bt Idris

    Responded March 22, 2019
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    2.0
    Siti from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in March 2019

    Unprofessional Male Staff”

    I am so dissappointed with the attitude of male receptionist. He does not have any softskills to handle such receptionist job. He called me 'eh eh' instead of Cik/Puan which is very rude to me as a client. And also, the towel, and the bedsheet is very dirty. And the room odour is so bad. I already ask for a non smoking room. But still get the room with smoke odour/smell. The women staff is good no doubt, when I complained, she tried to change the room for my comfort. But still the room is too dirty especially towel and bed sheets.

    Reviewed March 18, 2019

    Dear Ms Siti, Thank you for taking the time to highlight the issues to us. My apology for the unprofessional demeanour of our staff service. Discipline action has been taken to the particular staff and we hope that you will give us another chance to prove our service standard in Sun Inns Hotels. For your information, our linens are washed on a daily basis and in Sun Inns group we conduct monthly pest control for all the rooms. However, we apologize for the inconvenience caused and we will look into this matter seriously. We hope to see you again. Thank You. Sincerely, Nur Ikhwani

    Responded March 18, 2019
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    7.2
    Very good
    Mohd from Malaysia
    Business traveler
    Superior With Window
    Stayed 1 night in February 2019

    Nice for transit”

    Best place for transit . Just 1 mamak food for muslim... you can buy a televisyen or elektric equipment here..

    Reviewed February 25, 2019

    Dear Mr Mohd, Thank you for your feedback. For your information, we have one more Muslim restaurants surrounding the hotel which is Bakso Koplo next to 7eleven. We also have nearby shopping complex, The Mines approximately 4/5 minutes away from the hotel by walking distances if you wish to get food there. Thanks for staying with us. We look forward to see you again soon. Thank you. Sincerely, Nur Ikhwani

    Responded March 01, 2019
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    8.4
    Excellent
    LI from Malaysia
    Business traveler
    Deluxe Window
    Stayed 2 nights in November 2018

    Return Stay”

    price cheap and all you need is provided

    Reviewed December 17, 2018

    Dear Mr Li, Thank you for your time to review our property and we look forward to serve you again soon in near future.

    Responded December 18, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    8.0
    Excellent
    mohd from Malaysia
    Business traveler
    Deluxe Window
    Stayed 1 night in October 2018

    Good Hotel”

    Best location

    Reviewed December 02, 2018

    Dear Sir Mohd, Thank you for your time to review our property and we look forward to serving you again soon in near future. For your info, Sun Inns always practice valued for money, relax & comfortable stay with us.

    Responded December 04, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    3.6
    Maggie from Malaysia
    Family with teens
    Family 5 person
    Stayed 4 nights in July 2018

    family room was actually 2 connecting rooms”

    The pros is that the hotel is located within walking distance to The Mines mall, about 15 minutes. Bathroom is clean but the bed & floors were rather dusty which made my hubby allergic until couldn't sleep for the first night. Need to improve sound proof as u can't sleep soundly if the the hotel is fully occupied due to sound of the footsteps/talking/laughing. It'll be wise to bring your own hair dryer if you don't want to take the risk to sleep with wet hair because there is only 1 for each floor.

    Reviewed July 23, 2018

    Dear Madam Maggie, Thank you for your feedback. We apologize for the inconvenience that you experienced during your stay with us & we will try our best to rectify the situation. Our team will definitely look into area to improve and hope to see you again in near future. Thank You, Sincerely Manager

    Responded July 24, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    4.8
    Ching from Malaysia
    Group
    Deluxe Window
    Stayed 1 night in February 2018

    Good location but room is not clean”

    The bed sheet and pillow cases have spots/marks on them. I'm not sure whether they are properly cleaned and the non smoking room smells like smoking room. The hotel management needs to improve in the cleanliness of the rooms

    Reviewed February 07, 2018

    Dear valued Guest, Thank you for your feedback. We are glad to hear that you think we are good & friendly. We will look into this matter seriously and rectify the matter as soon as possible. Thank you, Sincerely Faizol Ali

    Responded February 08, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    6.0
    Wan from Malaysia
    Family with teens
    Family Triple
    Stayed 1 night in June 2016

    Family room”

    Location is the only reason why we should stay here again, because its really near with the mines and there was good restaurant near the hotel. But, for the hotel room itself quite dissapointing. Our room's door was not functioning well, bathroom door can't be lock, bathroom water heater not functioning, towel quite smelly and room have strong cigarete smell.

    Reviewed June 05, 2016

    Dear valued Guest, Thank you for your feedback. We are glad to hear that you think we are good & friendly. We will look into this matter seriously and rectify the matter as soon as possible. Thank you, Sincerely Faizol Ali

    Responded August 14, 2017
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    6.3
    Good
    SIEW from Malaysia
    Business traveler
    Superior No Window
    Stayed 1 night in August 2015

    Typical budget hotel, you get a little less”

    budget, location

    Typical budget hotel, affordable while I didnt expect much for what I paid. Though worth noticing - The internet is not working (I overheard a conversation it didnt work since few days ago) There was an guy (Slim, ~22 ish) claimed that it's undergoing upgrading (Which i think is crap as next door Mamak shop's wifi is working good) Well of cos their internet is down too with that reason. This guy claimed that he couldnt verify my booking and claim that the windowsless room is occupied, so they arranged me a room with a windows. I certainly didn't have a choice with my booking since they wrongly manage the booking and is run out of windowless room. So they arranged me with a room with windows. This completely becomes a nightmare when i checked out, the same guy need to charge me extra cost since its a room with windows! and the guy argued that even he didnt mention in advnace that the room comes with extra cost, he insulted me as a customer that it's common sense that nothing is free. Very rude attitude aside, he didnt even help by checking with his supervisor and insisted that i need to pay. It's like robbing customers since you are charging any amount you like after their stay. Be very careful if you are staying with this hotel, you wont know how much is your total cost.

    Reviewed August 30, 2015

    Dear valued Guest, Thank you for your review. We will rectify this matter as soon as possible. We are really sorry for inconvenience cause and all the review will take into serious action. Hope to see you again. Thank you, Sincerely. Group Manager

    Responded April 04, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    6.4
    Good
    Stephanie from Malaysia
    Family with teens
    Superior No Window
    Stayed 3 nights in September 2018

    Good”

    Booked a room recently in September (Family Room 4 with 2 Queen Beds). Unfortunately, we were given two rooms (connecting rooms instead) with 2 single beds and 1 Queen bed respectively. Other than this, we have no other comments about the hotel. It was a pleasant stay for our family.

    Reviewed October 02, 2018

    Dear madam/miss stephanie, Thank you for your time to review our property and we look forward to serve you again soon in near future. We will look into this matter seriously and rectify the matter as soon as possible. Best Regards, Operation manager

    Responded October 03, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    7.2
    Very good
    Hazam from Malaysia
    Solo traveler
    Single Room with Window
    Stayed 2 nights in December 2018

    basic hotel for short stay”

    stayed in single room - tv, towel, wifi, soap, hot shower, manual lock door, mamak,internet cafe, near KTM station, lots of busses...

    Reviewed December 05, 2018

    Dear Mr Hazam, Thank you for your time to review our property and we look forward to serve you again soon in near future. Operation Manager

    Responded December 10, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    4.0
    MUHAMMAD from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in December 2018

    Smelly & Dirty”

    The room, corridor & hotel counter were smelly. The smell was soooo terrible. Inside the room, the towels were not cleaned and stained. I’m afraid they just dry it.

    Reviewed December 03, 2018

    Dear Mr Muhammad, Thank you for your feedback and comment. Sun Inns always practice & care for cleanliness & hygiene of the hotel. For your info, we change our linens on daily basis. You may request to change linen when you are not satisfied. Sadly, on that day, we found died mouse in the ceiling lobby. It is unexpected and was the first time happened. However, we will seriously look into the cleanliness again for the comfort of our guest. Sorry for the inconvenience caused. Hope to see you again. Thank You. Sincerely,

    Responded December 04, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    10.0
    Exceptional
    Abdul from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in March 2018

    Good hotel and best service”

    This hotel have a good staff nane Avelyne

    Reviewed March 12, 2018

    Dear Valued Guest, Thank you for your time on reviewing our property. We look forward to serve you again in near future. On behalf of the staff and the management of Sun Inns International we will definitely take your good comments as an encouragement to serve our guest better. Thank you and regards, Mohd Faizol Ali

    Responded March 13, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    8.0
    Excellent
    LI from Malaysia
    Business traveler
    Deluxe Window
    Stayed 2 nights in February 2018

    Good for short stay ”

    will choose for this hotel every time when travel to Bangi

    Reviewed March 07, 2018

    Dear Valued Guest, Thank you for your time on reviewing our property. We look forward to serve you again in near future. On behalf of the staff and the management of Sun Inns International we will definitely take your good comments as an encouragement to serve our guest better. Thank you and regards, Mohd Faizol Ali

    Responded March 09, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    10.0
    Exceptional
    Abdul from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in February 2018

    Good Location”

    This hotel provided breakfast and no budget hotel will actually do this

    Reviewed February 10, 2018

    Dear Valued Guest, Thank you for your time on reviewing our property. We look forward to serve you again in near future. On behalf of the staff and the management of Sun Inns International we will definitely take your good comments as an encouragement to serve our guest better. Thank you and regards, Mohd Faizol Ali

    Responded February 12, 2018
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    10.0
    Exceptional
    Abdul from Malaysia
    Couple
    Deluxe No Window
    Stayed 1 night in November 2017

    Good hotel and nice room”

    The hotel located very near to KTM Serdang and very nice rooms

    Reviewed November 09, 2017

    Dear valued guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We will definitely look into improvement of the hotels and we every single comments from guest will be treat equally important. Thank you Group Manager

    Responded November 09, 2017
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    10.0
    Exceptional
    Abdul from Malaysia
    Couple
    Deluxe No Window
    Stayed 1 night in November 2017

    Clean and good staff”

    The room that i get was upgraded by the manager due to high occupancy The hotel is very good and the room cleanliness is good as well. Budget hotel with good room

    Reviewed November 08, 2017

    Dear valued guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We will definitely look into improvement of the hotels and we every single comments from guest will be treat equally important. Thank you Group Manager

    Responded November 08, 2017
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    10.0
    Exceptional
    Abdul from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in October 2017

    Good Room and Nice Staff”

    This hotel provided breakfast for guest.The hotel also very clean and good room

    Reviewed October 30, 2017

    Dear valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you, Sincerely, Group Manager.

    Responded October 30, 2017
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    10.0
    Exceptional
    Abdul from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in October 2017

    Good Staff and Clean Hotel”

    This hotel located near to KTM Serdang and the place is very near to food outlet.Very near to Mines Shopping Center and recommended for all type of customer.

    Reviewed October 25, 2017

    Dear valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you, Sincerely, Group Manager.

    Responded October 26, 2017
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    10.0
    Exceptional
    Abdul from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in September 2017

    Love it”

    This hotel provide breakfast and i love the room cleanliness

    Reviewed September 23, 2017

    Dear valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you, Sincerely, Group Manager.

    Responded September 25, 2017
    Sun Inns Hotel D'Mind 3 Seri Kembangan
    1234
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    Sun Inns Hotel D'Mind 3 Seri Kembangan
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    • Very good location
    • Thean Hou Temple
    • KTM Train Station - Serdang is within 0.21 km