Sun Inns Hotel Sentral Brickfields
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Sun Inns Hotel Sentral Brickfields

No 28, Jalan Tun Sambanthan 3, KL Sentral, Kuala Lumpur, Malaysia, 50470
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    Sun Inns Hotel Sentral Brickfields Reviews

    7.1
    Very good
    /10
    (272 reviews)See what guests said
    10.0
    Exceptional

    "Lots of restaurants nearby And shopping malls."

    Shoaib

    -

    May 13, 2018

    7.5
    Very good value for money

    Things you’ll love about Sun Inns Hotel Sentral Brickfields

    Things you'll love

    • 420 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Very good
    Location
    7.4
    See map
    Very good location - 720 meters from city center
    Popular neighborhood
    Popular
    Nearby
  • Sri Maha Mariamman Temple1.08 km
  • Petaling Street1.29 km
  • Thean Hou Temple1.54 km
  • Mid Valley Mega Mall2.41 km
  • Pavilion Kuala Lumpur2.88 km
  • Aquaria KLCC3.16 km
  • Kuala Lumpur City Centre (KLCC)3.33 km
  • Suria KLCC3.39 km
  • Petronas Twin Towers3.42 km
  • Batu Caves11.93 km
  • 17 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.5
    Distance to city center1 KM
    Location rating7.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport15.3 km

    Rooms available at Sun Inns Hotel Sentral Brickfields

    Family 3
    Family 3
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 single bed and 1 queen b...
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    Deluxe No Window
    Deluxe No Window
    ...
    • Room size: 12 m²/129 ft²
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Deluxe with Window
    Deluxe with Window
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior No Window
    Superior No Window
    ...
    • Room size: 12 m²/129 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Superior With Window
    Superior With Window
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Sun Inns Hotel Sentral Brickfields?

    What people love about Sun Inns Hotel Sentral Brickfields

    • 8.0
      Very good

      "It's near the KL Sentral which is good, it will save you a lot of time."

      France

      |

      November 12, 2017

    • 4.8
      Review score

      "The staff is nice and location is best."

      KUET P.

      |

      February 20, 2017

    • 10.0
      Exceptional

      "Good hotel, I stayed with my wife, neat and clean, well maintained"

      Channa

      |

      August 29, 2017

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    More about Sun Inns Hotel Sentral Brickfields

    More about Sun Inns Hotel Sentral Brickfields

    7.6
    Very good

    "Rate is reasonable and space is adequate for few people."

    Arnel

    |

    February 5, 2017

    An overview

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    What they offer

    9.2
    Exceptional

    "Clean and staff friendly"

    CHO

    |

    July 4, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Kenny Rogers
    470 m American, Barbecue
    Prime Steak Restaurant
    620 m American, Contemporary, European
    Nutmeg
    1.3 km American, Cafe, Halal
    Asian cuisine
    Asian cuisine
    Vishal Food and Catering
    90 m Asian, Halal, Indian
    Gandhi's Vegetarian Restaurant
    90 m Asian, Chinese, Halal
    Woo Lan
    100 m Asian, Chinese, Malaysian
    Chinese cuisine
    Chinese cuisine
    OldTown White Cofee
    330 m Chinese
    Loke Fatt Restaurant
    370 m Chinese
    Purple Cane Restaurant, Kuala Lumpur
    990 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Sun Inns Hotel Sentral Brickfields from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (272)Booking.com Reviews (410)
    7.1
    /
    10
    Cleanliness7.0
    Facilities6.5
    Location7.4
    Service7.2
    Value for money7.5
    All languages
    All guests (272)
    All room types

    Show reviews that mention 

    Showing 116 verified guest comments
    12345
    9.6
    Exceptional
    Nor from Malaysia
    Solo traveler
    Superior No Window
    Stayed 1 night in April 2019

    Exceptional”

    Maybe you can put coffee or tea in room

    Reviewed April 09, 2019

    Dear Mrs Nor , Thank you for your feedback. Please feel free to contact our Operation Manager for further improvement of our hotel facilities. For your info, Sun Inns always practice valued for money, relax & confortable stay with us. However we are sincerely apologize for any inconvenience caused. Thank you. Sincerely, Operation Manager

    Responded April 19, 2019
    Sun Inns Hotel Sentral Brickfields
    9.6
    Exceptional
    syuhaida from Malaysia
    Couple
    Deluxe No Window
    Stayed 2 nights in March 2019

    great stay”

    value for money

    Reviewed March 24, 2019

    Dear Ms.Syuhaida, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

    Responded March 26, 2019
    Sun Inns Hotel Sentral Brickfields
    9.2
    Exceptional
    Gregory from United States
    Solo traveler
    Deluxe No Window
    Stayed 1 night in May 2016

    clean and predictable, the perfect budget hotel”

    The Sun Inns is the best 2-star hotel you can find in KL Sentral for under 100 ringgit. The queen size bed is the most comfortable for any around, the shower is fair, the rooms are clean, and, unlike most places around, the WiFi is fantastic! To me, that is just about all I need. So I'll continue to return to Sun Inns like I've been doing for a long time now. (Tip: take a train or bus from KLIA to KL Sentral, and use uber to get from the station to the Hotel. It's only a half-kilometer or so, but Uber doesn't charge a minimum fare, so the trip will only cost you 3-4 ringgit, and save you a sweaty walk with luggage. :) )

    Reviewed May 30, 2016

    Dear Valued Guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

    Responded December 28, 2017
    Sun Inns Hotel Sentral Brickfields
    9.2
    Exceptional
    Evi from Indonesia
    Solo traveler
    Superior No Window
    Stayed 2 nights in April 2016

    Near kl.sentral”

    At first the inn is hard to find if you don't have map with you, most people you ask for the street show you the wrong direction. But if you have the map you can find it, it's very close to kl.sentral, you can just walk there. The receptionist 24 hours. The room is very clean with it own bathroom and tv, although it's not that big. They prepare iron table and water for drink on every floor. The neighbourhood probably a bit shady. Not many people around.

    Reviewed May 12, 2016

    Dear Valued Guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

    Responded December 28, 2017
    Sun Inns Hotel Sentral Brickfields
    10.0
    Exceptional
    Mohd from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in January 2019

    Clean and nice”

    Very spacious room, clean and nearby to KL sentral. Just 5minit walking, the area also lot of stall,groceries and restaurant.

    Reviewed January 23, 2019

    Dear Mr Rosni Zainudin, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

    Responded January 23, 2019
    Sun Inns Hotel Sentral Brickfields
    7.6
    Very good
    NOOR from Malaysia
    Couple
    Deluxe with Window
    Stayed 1 night in March 2018

    Night reception should learn how to smile and respect others. ”

    Eventhough Im coming in late night, please give us some smile even it is fake or atleast greet us nicely. Male reception busy with phone dont bother while we are front counter. This is my 2nd time here, first experince is more nice. By the way, room deposit this time rm50 instead of rm20 like previous.. Im a bit confusing, when i ask why suddenly become 50 but yet there is no reply from reception. Asking for wifi password also got no reply, he gave piece of note thats all. Checking out with the same person as i need to catch early flight with my husband. Same. Reception no smile and no eye contact. Busy looking at Youtube. Sad. And one more thing please dont look us like we are 'not married' people kind. Thank you

    Reviewed March 26, 2018

    Dear Valued Guest, Thank you for your comment. Please allowed us to apologize for your inconvenience your experienced during your stay with us. We have acknowledged & definitely will take serious action regarding this matter. Hope to see you again. Thank you. Sincerely, Group Manager

    Responded March 27, 2018
    Sun Inns Hotel Sentral Brickfields
    7.6
    Very good
    Chew from Malaysia
    Solo traveler
    Deluxe with Window
    Stayed 1 night in December 2017

    Overall is good.”

    Suggested for those who comes with vehicle. Plenty of parking nearby. However, there are not much restaurant around for you to eat. Its a tranquil and peaceful place. Staff are very friendly. There is a late check in for me on that day whereas the hotel had encountered with their cleaning worker had run away. Thus, the room was not ready yet when I reach.

    Reviewed January 23, 2018

    Dear Mr Chew, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

    Responded January 26, 2018
    Sun Inns Hotel Sentral Brickfields
    5.6
    Richard from Malaysia
    Solo traveler
    Superior With Window
    Stayed 1 night in January 2018

    Just a room to sleep”

    Towels, bedsheet, pillowcase wore-off and with stain, look very old. Should provide slippers as floor is tile, or absorbing floor-mat, the small piece of floor carpet does not absorb water for wet feet.

    Reviewed January 23, 2018

    Dear Mr/Mrs Richard, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us. Thank You. Sincerely, Group Manager

    Responded January 26, 2018
    Sun Inns Hotel Sentral Brickfields
    2.0
    rajasekaran from Thailand
    Solo traveler
    Deluxe No Window
    Stayed 1 night in January 2018

    Poor cleanliness and staff behavior”

    When I went for check in I was given the room key and when I checked the room , the room was completely dirty and not made up after the earlier occupant had vacated. I complained and then they asked me to wait for 20 -30 minutes just outside the room and they were cleaning the room. The room was never the way that was shown on Agoda. Really had an bad experience with Hotel and Agoda booking. Same happened with other hotel booking with Agoda . May I know why Agoda lists these kind of hotels ?

    Reviewed January 04, 2018

    Dear Valued Guest, Thank you for your comment. We are very sorry for your bad experience. We will take appropriate action to address the problem your raised in relation to house keeping & prevent future occurrence. Hope to see you again . Thank you. Sincerely, Group Manager.

    Responded January 08, 2018
    Sun Inns Hotel Sentral Brickfields
    3.6
    tee from Malaysia
    Couple
    Superior No Window
    Stayed 2 nights in November 2017

    Review score”

    Booked a room from agoda, will check in Around 10-11pm When i reached the hotel , they tell me that my room has been fully booked, have to change other room I fully pay the room by debit card, why my room still can fully booked? Is hotel system or agoda system problem????

    Reviewed November 07, 2017

    Dear valued Guest, Thank you for your review. We will rectify this matter as soon as possible.We are really sorry for inconvenience cause and will rectify it as soon as possible We apologize for inconvenience cause..Hope to see you again. Thank you. Sincerely, Group Manager

    Responded November 08, 2017
    Sun Inns Hotel Sentral Brickfields
    6.0
    Sarah from Indonesia
    Couple
    Deluxe No Window
    Stayed 1 night in August 2017

    Spend a couple dollars more elsewhere”

    Yes, it is one of the cheapest options for the area but that is for a reason. Rooms were not very clean and we didn't feel completely safe. I'd recommend spending a few more dollars and staying elsewhere

    Reviewed August 13, 2017

    Dear Stephanie, Thank you for your feedback and comment. Sun Inns always practice & care for cleanliness & hygiene of the hotel. For your info, we change our linens on daily basis.. However, we will seriously look in to the cleanliness again for the comfort of our guest. Sorry for inconvenience cause. Hope to see you again. Thank You. Sincerely, Group Manager

    Responded September 05, 2017
    Sun Inns Hotel Sentral Brickfields
    6.0
    Frank from Australia
    Couple
    Superior With Window
    Stayed 2 nights in May 2017

    tiny room, disappointing”

    I picked this place when staying at the Prescott hotel around the corner last time, which was a little noisy. For almost the same price this hotel offers a lot less, and I would go back to the Prescott next time.

    Reviewed June 17, 2017

    Dear Valued Guest Thank you for your comments. We will look into the valued for money and facilities of the hotel. Last but not least, we hope you had a memorable experienced during your visit in KL. Regards, The Management

    Responded July 12, 2017
    Sun Inns Hotel Sentral Brickfields
    6.8
    Good
    Julian from Malaysia
    Solo traveler
    Deluxe with Window
    Stayed 3 nights in February 2017

    good budget hotel”

    +location +price +clean ++hot/cold water dispenser on each floor -- housekeeping was usually not before 7pm(!). -- housekeeping was done only superficially -- staff woke me up at midnight to ask to pay the outstanding bill for the room now instead of in the morning. Dont now if this is normal in malaysia, but in the rest of the world this is inaccepable.

    Reviewed February 15, 2017

    Dear Valued Guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

    Responded December 28, 2017
    Sun Inns Hotel Sentral Brickfields
    7.2
    Very good
    Pailin from Thailand
    Solo traveler
    Deluxe with Window
    Stayed 2 nights in October 2016

    Worth money for budget hotel and just being out all day and back for sleeping”

    Pros: Tiny clean rooms near KL sentral, hub of transport and shopping malls. Walking distance about 5 minutes. Cons: my rooms is standard windows and can hear some noise from street in front of hotel but it is very quiet small street. I was on the 4th floor and lift making noise every time being used . Can hear it very clear from my room. RM 20 deposit required I had a nice sleep overall

    Reviewed October 25, 2016

    Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

    Responded December 28, 2017
    Sun Inns Hotel Sentral Brickfields
    8.4
    Excellent
    Leslie from Malaysia
    Business traveler
    Superior No Window
    Stayed 3 nights in August 2016

    Value For Money ”

    Overall this was the first time i stayed at this hotel, and i am sure i will be staying here again. The location is near KL Central, the central hub of Kuala Lumpur which is very convenient. The room was bigger than i thought, and don't be fooled by the external view of the hotel, the room was very nice and clean. Staff was friendly, and they really wanted to make sure we had a nice stay. Next time in KL, this is one of the main places i would consider staying again.

    Reviewed August 25, 2016

    Dear Valued Guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

    Responded December 28, 2017
    Sun Inns Hotel Sentral Brickfields
    8.0
    Excellent
    Dee from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 3 nights in August 2016

    Worth for Money”

    Only if you stay at higher level. First night i stay at first floor.. The WIFI is terrible and even the cell phone can't catch up any signal.. After i requested to change to level 3 (room number 40X), no more problem for that. Also, avoid stay at the room beside the elevator, the "ding" sound can be clearly heard at your room. Other than that, everything is ok. The service is kind of slow. I requested to change the tower only before i go for breakfast, back after 2 hour and still not yet replaced.

    Reviewed August 10, 2016

    Dear Valued Guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

    Responded December 28, 2017
    Sun Inns Hotel Sentral Brickfields
    7.2
    Very good
    BEUTI from Malaysia
    Family with young children
    Deluxe No Window
    Stayed 3 nights in August 2018

    Hotel great with strategic location. Valued for money ”

    Should provide coffee or tea and spoon as discover a glass but without spoon before. So frustrated.Rooms service have to request personnelly at the reception. Already put a sign pls made up the room but after coming back at night discovered the room still dirty, bath towel is wet. Toilet tissue empty no replacement has been down for that day.

    Reviewed August 22, 2018

    Dear Valued Guest, Thank you for your feedback. Please feel free to contact our Operation Manager for further improvement of our hotel facilities. For your info, Sun Inns always practice valued for money, relax & confortable stay with us. However we are sincerely apologize for any inconvenience caused. Thank you. Sincerely, Operation Manager

    Responded August 24, 2018
    Sun Inns Hotel Sentral Brickfields
    2.8
    Sharon from Malaysia
    Business traveler
    Deluxe with Window
    Stayed 1 night in August 2018

    Uncleaned & Smelly ”

    Checked in at almost 11.00 pm due to unable to locate the hotel. It took me almost 1 hour to look for the hotel. Arrived hotel, disappointed with the room. Smelly, uncleaned, without any amenities. The room is so smelly and dirty that I did not even dare to use the towel. But due to tiredness after a long flight and walking around for almost 1 hour, I did not want to change hotel. I just took my shower and slept with my nose close. Woke up in the morning, found cigarette dust everywhere. I got ready for my meeting and immediately check out. Not recommending to anyone unless they revamp the housekeeping personnel. Thanks

    Reviewed August 06, 2018

    Dear valued Guest, Thank you for your review. We will rectify this matter as soon as possible. We are really sorry for inconvenience cause and all the review will take into serious action. Hope to see you again. Thank you. Sincerely, Operation Manager

    Responded August 08, 2018
    Sun Inns Hotel Sentral Brickfields
    6.0
    Raj from Malaysia
    Solo traveler
    Deluxe No Window
    Stayed 1 night in March 2019

    Above average”

    Overall Okey ! Someone from +0167710074 WhatsApp me at night and request to give 10/10 rating. This is totally inappropriate and disappointed. The staff has violated privacy.

    Reviewed March 14, 2019

    Dear Mr Raj, We are sorry to hear that you had unpleasant stay with us. We will definitely take corrective action on this matter and hope to see you again. Thank you. Sincerely, Operation Manager

    Responded March 14, 2019
    Sun Inns Hotel Sentral Brickfields
    6.0
    CHIN from Malaysia
    Business traveler
    Deluxe No Window
    Stayed 1 night in July 2018

    Better Dont”

    The hotel is small and with bad smell inside.

    Reviewed October 15, 2018

    Dear Mr Chin, We are sorry to hear that you had unpleasant stay with us. We will definitely take corrective action on this matter and hope to see you again. Thank you. Sincerely, Operation Manager

    Responded October 23, 2018
    Sun Inns Hotel Sentral Brickfields
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    Sun Inns Hotel Sentral Brickfields
    |Very good 7.1
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    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Sri Maha Mariamman Temple
    • Tun Sambanthan Monorail Station is within 0.42 km