Sun Inns Puchong
Deluxe No Window - Bed Sun Inns Puchong
Lobby Sun Inns Puchong
Lobby Sun Inns Puchong
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6.5
Good
/10
(724 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location
Parking
Available
  • Columbia Hospital1.92 km
  • Ayer Hitam Forest Reserve2.55 km
  • Putra Intelek International College2.68 km
  • Sunway Medical Centre3.04 km
  • Giant Hypermart Bandar Kinrara3.26 km
  • Nickelodeon Lost Lagoon3.29 km
  • Sunway Lagoon Theme Park3.41 km
  • Sunway Lagoon3.42 km
  • Sunway College3.48 km
  • Monash University3.52 km
  • Free Wi-Fi

    Sun Inns Puchong

    No 46-G, Jalan OP 1/5, Puchong, Kuala Lumpur, Malaysia, 47160 - See map
    "Staffs are very friendly and the hotel located in strategic location."
    Saraniah - November 15, 2016
    Good service
    6.7 rating for service
    Good comfort
    6.3 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Convenience store

    • Restaurant [halal]

    This property is in high demand!

    Booked 69 times

    Property ranking|Compared to 13,125 Kuala Lumpur properties
    See all rankings
    Review score - United States
    8.1/10
    Cheapest price score
    Room comfort score
    6.3/10
    Location score
    7.3/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Value for money7.2
    Location rating7.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport12.6 km

    Rooms available at Sun Inns Puchong

    Family (5 person)
    Family (5 person)
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 3 single beds and 1 queen b...
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    Family
    Family
    ...
    • Room size: 16 m²/172 ft²
    • No Windows view
    • 1 single bed and 1 queen be...
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    Deluxe with Window
    Deluxe with Window
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Family Window
    Family Window
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Superior No Window
    Superior No Window
    ...
    • Room size: 12 m²/129 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Deluxe No Window
    Deluxe No Window
    ...
    • Room size: 12 m²/129 ft²
    • No Windows view
    • 1 queen bed
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    Superior With Window
    Superior With Window
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 2 single beds
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    Double Deluxe
    Double Deluxe
    ...
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      Twin Inner
      Twin Inner
      ...
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        Family Room 5 with Window
        Family Room 5 with Window
        ...
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          What people love about Sun Inns Puchong

          • 5.2
            Review score
            Location

            "Good location."

            Afzar

            |

            December 16, 2016

          • 10.0
            Exceptional

            "Excellent as always."

            Ng

            |

            December 27, 2016

          • 6.8
            Good
            Cleanliness

            "the cleanliness was good."

            gayathiri

            |

            April 4, 2017

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          More about Sun Inns Puchong

          More about Sun Inns Puchong

          7.6
          Very good

          "Staffs are friendly."

          Ravin

          |

          November 14, 2017

          An overview

          Show less

          What they offer

          8.4
          Excellent
          Staff 

          "Staff was very friendly!"

          Bryan

          |

          May 28, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          American cuisine
          American cuisine
          Breeks Cafe
          5.5 km American
          The Owls Cafe
          6.4 km American, Cafe, Fusion
          myBurgerLab Oug
          7.3 km American, Fast food, Halal
          Asian cuisine
          Asian cuisine
          Pesona Cafe
          3.2 km Asian, Chinese, Fusion
          Nasi Kandar Shaaz Curry House
          3.7 km Asian, Indian, Indonesian
          Senorita Restaurant & Lounge
          5.3 km Asian, Chinese, Fusion
          Chinese cuisine
          Chinese cuisine
          Yun lai dim sum
          4.5 km Chinese
          Fatty Chong Restaurant
          5.2 km Chinese
          Home Kitchen
          5.5 km Chinese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of Sun Inns Puchong from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (724)Booking.com Reviews (473)
          Cleanliness6.1
          Facilities5.8
          Location7.3
          Room comfort and quality6.3
          Service6.7
          Value for money7.2
          Rating
          9+ Exceptional (31)
          8-9 Excellent (29)
          7-8 Very Good (99)
          6-7 Good (104)
          <6 Below Expectation (199)
          Time of the year
          Mar - May (99)
          Jun - Aug (126)
          Sep - Nov (147)
          Dec - Feb (90)
          All guests (724)
          All room types
          All languages

          Show reviews that mention 

          Showing 462 verified guest comments
          12345
          8.0
          Excellent
          johanes from Malaysia
          Family with teens
          Superior With Window
          Stayed 1 night in July 2019

          Good ”

          Good price

          Reviewed July 24, 2019
          10.0
          Exceptional
          IVAN from Malaysia
          Solo traveler
          Deluxe No Window
          Stayed 1 night in June 2019

          BEST HOTEL IN PUCHONG”

          The hotel manager was very helpful, I was arrived at the hotel at 10am, room was not ready during that time. She get the housekeeping to rush the room for me. Really appreciate her effort. The Management should reward her, she is the asset for your company.

          Reviewed July 07, 2019
          8.0
          Excellent
          zulaffandi from Malaysia
          Solo traveler
          Superior No Window
          Stayed 1 night in March 2019

          Free and easy”

          Had a couple meeting, and its good for a solo traveler

          Reviewed July 04, 2019
          8.0
          Excellent
          LIM from Malaysia
          Couple
          Superior With Window
          Stayed 1 night in December 2010

          Great location but small room”

          friendly staff, clean
          small but acceptable

          new hotel compared with other hotel in puchong. There are a lot of parking lots in front of the hotel, so need not worry about the parking, and it is free whole day. free breakfast is worth. will visit again next time.

          Reviewed January 15, 2011

          Dear Valued Guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

          Responded January 26, 2018
          Sun Inns Puchong
          10.0
          Exceptional
          Tengku from Malaysia
          Family with young children
          Deluxe No Window
          Stayed 1 night in June 2019

          NOTHING TO COMPLAINT”

          Good hotel, good staff, clean room. Wifi was fast, mamak store just next to the hotel. No worry if you feel hungary middle of the night. IOI mall just opposite the hotel

          Reviewed July 07, 2019
          2.4
          Chong from Malaysia
          Business traveler
          Superior No Window
          Stayed 2 nights in November 2018

          Smelly and Rude Staff”

          The moment step in the room, seem someone just left and the room smell sweat. Request to change room but the staff rejected. All the pillow and towel also don’t want to replace although we complaint smelly like been used. The way the staff answer also very rude. Will never come back again and will never recommended.

          Reviewed December 10, 2018

          Dear Mr Chong, Thank you for your review. Further to your comment & experienced, we are sincerely apologized for the inconvenience caused. We will definitely look into this matter seriously and train the staff in order to provide better customer service & friendly environment to achieve your expectation. Hope to see you again. Thank You. Sincerely, Operation Manager

          Responded December 12, 2018
          Sun Inns Puchong
          3.6
          WONG from Malaysia
          Business traveler
          Deluxe with Window
          Stayed 1 night in September 2018

          Roow is dusty and old, facility in the room is bad and lack of maintenance.The environment is noisy ”

          the window sound proof is totally cannot function,very noisy at daytime and night time,i can't sleep well due to the noise pollution,the housekeeping in the room is bad,the toilet is dirty. Totally not recommend for this, not value for money.

          Reviewed September 30, 2018

          Dear Valued Guest, Thank you for your feedback.Our team will definitely look into area to improve and hope to see you again. Thank You. Sincerely, Operation Manager

          Responded October 02, 2018
          Sun Inns Puchong
          5.6
          Kamarul from Malaysia
          Business traveler
          Superior No Window
          Stayed 1 night in June 2019

          So dirty”

          So dirty.

          Reviewed June 16, 2019
          5.6
          Akmar from Malaysia
          Business traveler
          Superior With Window
          Stayed 1 night in June 2019

          Above average”

          The surrounding creepy for ladies. But for one night stay it’s worth for money.

          Reviewed June 29, 2019
          4.4
          Jeya from Malaysia
          Solo traveler
          Deluxe No Window
          Stayed 1 night in April 2019

          Bad service by the staff at counter”

          Not so friendly staffs. Even go missing from the counter for 30mins

          Reviewed June 28, 2019
          4.8
          nur from Malaysia
          Business traveler
          Deluxe No Window
          Stayed 3 nights in July 2018

          good location but it is very old hotel”

          old hotel so toilet is not so clean, there is no soap (i have to call operator), bed not so clean and very small room (if 2 people per room you will have problem to perform prayer). As it is the closest hotel to Wisma MPS (where I have lectures) and there is restaurant below, the location is very strategic. I hope the management could do something to improve. sayang lokasi bagus tp poor management.

          Reviewed July 18, 2018

          Dear Valued Guest, Thank you for your comment. Please allowed us to apologize for your inconvenience your experienced during your stay with us. We have acknowledged and definitely will take serious action regarding this matter.We will take appropriate action to address the problem your raised in relation to house keeping & prevent future occurrence. Hope to see you again . Thank you. Sincerely, Operation Manager

          Responded July 20, 2018
          Sun Inns Puchong
          4.8
          Muhammad from Malaysia
          Couple
          Deluxe No Window
          Stayed 1 night in December 2017

          Not worth the money”

          I got a dirty room. Before me, there was one customer who came to the reception and scolded the staff because her room wasn’t been housekeeping. The staff gave her another room. My room was no different. Very unpleasing experience.

          Reviewed December 19, 2017

          Dear Mr Muhammad, Thank you for your comment. We will look into this matter to improve on our product & service to provide comfortable rooms to our guest. We hope to see you again and assure you of our services in your next visit. Thank You. Sincerely, Group Manager

          Responded December 21, 2017
          Sun Inns Puchong
          4.4
          CHEE from Malaysia
          Family with teens
          Deluxe with Window
          Stayed 3 nights in July 2017

          Overall, the hotel has run down ”

          Worst ever hotel with similar price range of hotels comparably, I even doubt the ability of the hotel to understand basic English. Please do not operate a hotel business if one is not sincere to deliver good hospitality experience and enthusiastic to serve in this industry.

          Reviewed July 10, 2017

          Dear Valued Guest, We sincerely apologize for all inconvenience caused. We will look into weakness and improve our customer service for the comfort of the future guests. Furthermore, we will send our new Front Office staffs for further training and seminar to improve on hospitality skills. Thank you. The Management

          Responded August 08, 2017
          Sun Inns Puchong
          4.4
          Hui from Malaysia
          Family with teens
          Family
          Stayed 1 night in June 2017

          poor room condition, loud of noise eapecially during midnight. ”

          I was told by my family (as i wasnt stay in the room) that lots of unknown noise (dragging things, scrapping wall and etc.) were made by the other rooms during middle pf night around 3a.m. However, no action was taken by the staff or none came to investigate what was happening for that room during middle of night. Thus, my whole family was forced to have a sleepless night while staying on this hotel.

          Reviewed June 26, 2017

          Dear Valued Guest Thank you for your feedback. We will investigate and ways of improvement to control the noises of guests and ensure the comfort of our guests. We sincerely apologies for all inconvenience caused. Regards, The Management

          Responded July 12, 2017
          Sun Inns Puchong
          5.2
          Afzar from Malaysia
          Business traveler
          Deluxe with Window
          Stayed 1 night in December 2016

          Good location”

          Good location. Hotel is just besides a restaurant. Easy accessible from main road. Only 1 negative comment to the owner or operator of this hotel chain branch during my check in process - as a customer, I dont give a damn on what platform the booking was processed by Agoda i.e. booking or full payment or what (although I made the booking using Agoda apps). What matter the most is I have booked the said room and that room is available for me when I do the check in. Please be courteous and polite to you customer.

          Reviewed December 16, 2016

          Dear valued guests Thank you for your feedbacks Regards The Management

          Responded December 01, 2017
          Sun Inns Puchong
          7.3
          Very good
          Chen from Malaysia
          Couple
          Deluxe No Window
          Stayed 1 night in September 2015

          Overall ok. I felt worth to the money”

          cleanliness ok for me, not that bad. Location also ok for me, but for those dun have car, its a bit inconvenience.

          I felt a bit worry after see the review in agoda. Anyway, I still book the motel due to the price is quite ok for me, affordable. After I stayed there, i felt it's not that bad as the comment in agoda, still ok for me. We cant expect too much for the price we pay. Overall are ok..comfortable, cleanliness also ok and location.

          Reviewed September 12, 2015

          Dear Valued Guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

          Responded January 26, 2018
          Sun Inns Puchong
          5.7
          RAVIN from Malaysia
          Couple
          Deluxe No Window
          Stayed 1 night in April 2015

          Lousy”

          Internet, Safety, Mamak at downstare

          Room was not clean, Dont even have proper channels and tv looks like in 1950's. Toilet was quite smelly, but luckily the toilet functioned well.The room was quite small, and dusty. But overall okay. Internet was slow, but at night it was quite manageable speed.

          Reviewed April 06, 2015

          Dear valued Guest, Thank you for your review. We will rectify this matter as soon as possible. We are really sorry for inconvenience cause and all the review will take into serious action. Hope to see you again. Thank you. Sincerely, Group Manager

          Responded January 26, 2018
          Sun Inns Puchong
          4.3
          Suk from Malaysia
          Solo traveler
          Deluxe No Window
          Stayed 1 night in November 2014

          Bad experience”

          Low price but still a big room to improve

          It was a very bad experience during my stay in this hotel last Sunday. I arrived the hotel at 2:30pm but I was told that the room was not ready yet. The reason given to me was there was a big group of customer checked out at 1pm and they must do the clean up level by level (at 2:30pm, level 5 is in progress). I went for lunch and movie to kill some time and came back at 7:30pm. Surprisingly I was still not able to check in. The room assigned to me is at level 4, I do not understand why the room was still yet to be cleaned up at 7:30pm since the cleaning job was already in progress at level 5 at 2:30pm. After around 10 to 15 minutes, their staff told me that they will assign another room to me (I found that the newly assigned room was just next to my original room). After check in, I found that it was a super duper smelly smoking room (I requested a non-smoking room). The basin was leaking, toilet paper was a bit wet and the floor was very dirty. I think the hotel staffs and management are really problematic. The hotel staff did not say a single "sorry" to me throughout the entire incident, looks very relax, and did not take it seriously at all. I will not come back to this hotel anymore.

          Reviewed November 25, 2014

          Dear valued Guest, Thank you for your review. We will rectify this matter as soon as possible. We are really sorry for inconvenience cause and all the review will take into serious action. Hope to see you again. Thank you. Sincerely, Group Manager

          Responded January 26, 2018
          Sun Inns Puchong
          7.0
          Very good
          Cheak from Malaysia
          Solo traveler
          Deluxe No Window
          Stayed 1 night in June 2014

          Flawless check in, finally”

          Value for money with basic sleepover

          I have had a very smooth check in process this time finally. Generally the room I got was good in every aspect, clean toilet, functioning water irrigation system without unbearable smell. The funny thing is I got to realize the tv was unplugged from the socket after numerous tries pressing on the remote control.

          Reviewed August 25, 2014

          Dear Valued Guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

          Responded January 26, 2018
          Sun Inns Puchong
          6.0
          SHAKIR from Malaysia
          Solo traveler
          Deluxe No Window
          Stayed 1 night in April 2014

          Nothing Extra ordinary”

          Value for money, Near eateries, In the middle of Puchong Town

          Nothing much to say, except it is normal budget hotel as expected. It is clean, tiny, value for money, the staffs are friendly. It is the type of hotel when you on short trip for business and need for quick and short sleep.

          Reviewed August 20, 2014

          Dear Valued Guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the comment. Hope to see you again. Thank you. Sincerely, Group Manager.

          Responded January 26, 2018
          Sun Inns Puchong
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          • Very good location
          • Mid Valley Mega Mall