Sun Moon Lake Hotel
Sun Moon Lake Hotel
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9.2
Exceptional

"Very good food and nice staff."

Michael

|

April 1, 2018

Twin Mountain View - Guestroom Sun Moon Lake Hotel
Twin Mountain View - Guestroom
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Lobby Sun Moon Lake Hotel
Lobby
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Lobby Sun Moon Lake Hotel
Lobby
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Interior view Sun Moon Lake Hotel
Interior view
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See map Sun Moon Lake Hotel
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Excellent
Location
8.1
See all 6 photos Sun Moon Lake Hotel
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What guests are saying:
Service is awesome, room are clean and cozy, very recommendable!
HSUAN from Taiwan
Business traveler
This was an amazing memory here. The location is great and the lake view room is brilliant. Sun Moon Lake hotel is our best choice for staying here.
Chih-Ying from Taiwan
Group
Good environment,a place for relax
M.Ling from Malaysia
Couple
location is great, staff is very helpful, the hotel needs a little "pick me up".
LINDA from United States
Couple
Good.
YungDa from Taiwan
Family with young children
Spacious deluxe quadruple room for family of 4 with a separate living room area and 2 extra big queen sized beds. A games room for kids' entertainment. Prompt room service. Breakfast spread can be improved.
Lee from Singapore
Family with young children
Good location, comfortable, helpful staff, good breakfast. No complaints.
Jonathan from Australia
Group
Very nice. There are shutte bus for free from hotel. Staff very nice . There were free bicycles to guest.
jutatip from Thailand
Family with young children
good location, near the lake & free shuttle bus. room was big.
Hangying from China
Family with teens

Sun Moon Lake Hotel

Excellent location
Stay in the heart of Nantou - What's nearby?
Excellent
From 2118 reviewsSee what guests said
8.2
/
10
Excellent room comfort and quality
8.8
Recommended by 92% of guests
Value for money7.8
Location rating8.1
Nearest airportTaichung Airport (RMQ)
Distance to airport53.0 km
  • 860 meters to public transportation

  • Located in heart of Nantou

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 63 times this week | 14 travelers are looking at this property right now
Deluxe Quad Mountain View
Deluxe Quad Mountain View
...
  • Room size: 57 m²/614 ft²
  • Mountain view
  • 2 single beds and 1 king be...
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Twin Lake View
Twin Lake View
...
  • Room size: 50 m²/538 ft²
  • Lake view
  • 2 single beds
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Double with Lake View
Double with Lake View
...
  • Room size: 50 m²/538 ft²
  • Lake view
  • 1 king bed
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Deluxe Lake View Quad Room
Deluxe Lake View Quad Room
...
  • Room size: 50 m²/538 ft²
  • Lake view
  • 2 queen beds
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Deluxe Triple
Deluxe Triple
...
  • Room size: 51 m²/549 ft²
  • Mountain view
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Twin Hot Deal
Twin Hot Deal
...
  • Room size: 45 m²/484 ft²
  • Lake view
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Premier Twin Mountain View
Premier Twin Mountain View
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 2 single beds
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Double Suite with Lake View
Double Suite with Lake View
...
  • Room size: 50 m²/538 ft²
  • Lake view
  • 1 king bed
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 51 m²/549 ft²
  • Lake view
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Twin Mountain View
Twin Mountain View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds
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Have a question for Sun Moon Lake Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Good environment,a place for relax"

    jessie

    |

    November 20, 2017

  • 9.6
    Exceptional

    "Good location, comfortable, helpful staff, good breakfast."

    Jonathan

    |

    June 28, 2017

  • 8.8
    Excellent

    "Staff very nice ."

    jutatip

    |

    June 6, 2017

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More about Sun Moon Lake Hotel

More about Sun Moon Lake Hotel

9.6
Exceptional

"Service is awesome, room are clean and cozy, very recommenda..."

|

November 22, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Spacious and clean room."

Josephine

|

January 17, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2118)Booking.com Reviews (586)
8.2
/
10
Cleanliness8.6
Facilities7.8
Location8.1
Room comfort and quality8.8
Service8.5
Value for money7.8
Provided by verified guests of Agoda
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All guests (2118)
All room types
Showing 1325 verified guest comments
12345
10.0
Exceptional
Terasut from Thailand
Family with teens
Twin Mountain View
Stayed 1 night in November 2018
Great hotel. Good breakfast. Very friendly staff.”
It is the great hotel. Staff is very friendly. The breakfast is very good with a lot of good choices. Riding a bicycle around the lake and playing games on B3 is a very good way of spending the vacation. I will definitely stay at this hotel again.
Reviewed December 10, 2018
9.6
Exceptional
CHIUN from Malaysia
Family with young children
Deluxe Lake View Quad Room
Stayed 1 night in November 2018
Nice hotel And great location ”
Nice hotel with wooden walkway along the Sun Moon lake just next to the hotel. Hotel is Nice And clean. Great view although we didnt get the full lake view (slightly too the side with camping site in the view). Overall still very happy
Reviewed December 01, 2018
Hello: Thank you for your compliment. I look forward to your next visit, thank you! Sun Moon Lake Hotel
Responded December 10, 2018
Sun Moon Lake Hotel
10.0
Exceptional
Huei from Malaysia
Family with young children
Double with Lake View
Stayed 2 nights in January 2018
Fantastic Hotel”
The double bed is really big. It is equivalent to 2 double beds so can sleep 4 paxs. Spacious room with Japanese style dining area, bathroom with hotspring tub, whole room equipped with centralized remote control of lights and music at the bed headboard which I think is unnecessary. Clean, and very friendly staffs. My son is unwell and I requested plain porridge from the kitchen, they allowed and accommodate to my request. Our room overlooking the beautiful Sun Moon Lake, sitting at the balcony and enjoying tea with the view is pleasure. The JiuZhu Cultural Village however, is located opposite the Hotel across the lake. You have to ride a boat to get there. Beware of the weather and time. Winter time jetty close earlier and last ride is 4pm.
Reviewed August 06, 2018
Thank you for your supporting and the criticism We will improve the lodging quality and become a better hotel,
Responded August 08, 2018
Sun Moon Lake Hotel
10.0
Exceptional
Vanessa from Singapore
Couple
Double Suite with Lake View
Stayed 2 nights in June 2018
Great location & Spacious Room”
The room has an amazing view of the Sun Moon Lake! It is spacious and came with a huge bathtub. The facility is well-maintained and service standard is high. It is conveniently located and has a big carpark for guests who drive.
Reviewed June 14, 2018
Dear guest: Thank you for sharing your lodging experience We will keep our lodging quality. We are looking forward to you coming back. Thank you Sun Moon lake hotel Best regards.
Responded June 15, 2018
Sun Moon Lake Hotel
10.0
Exceptional
Kristine from Philippines
Group
Deluxe Quad Mountain View
Stayed 1 night in January 2018
Worth every penny... ”
From the reviews and word mouth, Sun Moon Lake Hotel is really one of the best hotel in SML. The view from their dining area, superb! simply majestic, you'll see the reflection of the sun from the lake right outside their bike lanes. Yes, this hotel is quite expensive, but it's worth every penny. The drinks in the refrigerator is all free, drink your sodas eat their fruits and nuts- no charge at all. Breakfast- we all loved their breakfast! You can use their bike for free and stroll down their bike lane around the lake. You can take a lot of pictures- instagram worthy- no need for filters... just take the shot and upload it- that's how nice the view is in this hotel. Thank you MyProguide for suggesting this hotel. We enjoyed our stay and will surely comeback. For tours I recommend you get the services from MyProguide. visit their facebook account and website. See you again Sun Moon Lake!
Reviewed February 10, 2018
8.0
Excellent
clara from Singapore
Couple
Double with Lake View
Stayed 1 night in March 2018
Relaxing stay”
Stayed for a night. Staff were very welcoming and thoughtful upon our arrival. Room was clean and had a good view. There was also a hot tub in the bathroom where we can relax and enjoy the night view of the lake and the area.
Reviewed July 02, 2018
Stayed for a night. Staff were very welcoming and thoughtful upon our arrival. Room was clean and had a good view. There was also a hot tub in the bathroom where we can relax and enjoy the night view of the lake and the area.
Responded July 04, 2018
Sun Moon Lake Hotel
9.6
Exceptional
Mitchell from Singapore
Family with young children
Deluxe Lake View Quad Room
Stayed 1 night in November 2018
Exceptional”
all good except for the annoying stench in the toilet
Reviewed November 10, 2018
Hello: Thank you for sharing the accommodation experience with us and providing a lot of valuable advice. Thank you! Sun Moon Lake Hotel
Responded November 25, 2018
Sun Moon Lake Hotel
9.6
Exceptional
Cecilia from Hong Kong
Family with young children
Deluxe Lake View Quad Room
Stayed 1 night in April 2017
Exceptional”
The family room is big, clean and comfortable - very nice. We could watch sunrise from the room balcony. The view was amazing. Kids love playing at the hotel playroom and watching TV in the bathtub. The hotel is also right next to a cycling trail. The design of the bathroom is good - one person can use the bath and shower (with a separate door), whilst another is using the wash basin and the third one is using the toilet (which is a standalone unit with a sliding door). The only thing to improve is the slight odour from the toilet.
Reviewed April 18, 2017
9.6
Exceptional
Chia from Taiwan
Family with young children
Stayed 1 night in November 2016
Definitely will be my the only option next time I visit Sun Moon Lake”
In general, the family member are very happy by staying in this hotel. We booked 2 rooms for this trip and the crew of this hotel helped us a lot during our stay. Accommodation: the quality of the room are very nice, neat and clean. Location: a bit far away from the main street and crowded, but it is just what we need for vacation. They provide shuttle bus from hotel to main street and vice versa which is still convenient for you if you need to buy something from 7-11. Price: reasonable Very good option you won't regret
Reviewed November 21, 2016
10.0
Exceptional
Soon from Singapore
Family with young children
Twin Lake View
Stayed 2 nights in December 2015
very nice hotel”
lovely hot tub, clean and spacious room, free bicycle rental
very comfortable stay in hotel. very nice hot tub in the bathroom. The young manager at the restaurant was so nice and empathetic. We had no dinner that night and just wanted to buy some noodles for the children. However, the restaurant only offers buffet. Manager was so service-oriented, he personally cooked some simple noodles and place in cups for me to take away for my children, and did not even charge us. For that kind of personal service, we will definitely stay in this hotel again if we visit sun moon lake again next time.
Reviewed January 06, 2016
8.0
Excellent
Chan from Hong Kong
Family with teens
Deluxe Lake View Quad Room
Stayed 1 night in May 2015
POLITE STAFFS AND GOOD HOTEL FACILITIES”
CONFORTABLE BEDS, QUITE, STAFFS ARE POLITE
HOTEL BREAKFAST IS GOOD EXCEPT NO FRESH MILK. THEY HAVE BICYCLES FREELY USED BY CUSTOMER. THAT IS GOOD! MANY FLYING ANNS IN THE BATHTUB AREA BUT THE MESSAGE BATHTUB IS GOOD. WI-FI IS NOT WORKING FROM TIME TO TIME IN THE HOTEL. NEED TO BE IMPROVED. CAR PARK IS FREE FOR CUSTOMER. IT IS JUST OPPOSITE TO THE HOTEL! STAFFS ARE POLITE AND WILLING TO HELP. IT IS GOOD!
Reviewed May 07, 2015
8.0
Excellent
Poo from Singapore
Couple
Double Suite with Lake View
Stayed 2 nights in December 2014
Lovely view suite”
nice scenery watching from the balcony of the suite. spacious and quiet
It was an pretty relax stay and with complimentary shuttle bus service, it provides hotel guest the comfort of travelling to the town for food and shopping. However, it would be nice if the shuttle can be more promptly than the current half an hour per trip
Reviewed January 12, 2015
8.3
Excellent
Maureen from Singapore
Family with young children
Deluxe Quad Mountain View
Stayed 1 night in December 2014
Nice hotel with nice room and bath”
Free wifi, Bicycle rental and games facilities
The hotels provides free Wifi, Bicycle rental services and gym. A pity that is not near the city/ ferry centre as such you need to either cycle. However the hotel provides free transport to the ferry centre in the day time. Would highly recommend this hotel for its nice room and grey morning breakfast.
Reviewed December 26, 2014
8.0
Excellent
Lau from Singapore
Couple
Twin Mountain View
Stayed 1 night in February 2014
Clean comfortable room”
In room music, mountain view of the lake, spacious room
The stay was good with great facilities in room. Was able to toggle and control lighting music etc from a console next to the bed. Good view of the mountains that is next to the lake. Not so value for money because with the price that was paid was expecting a good vview of the lake.
Reviewed March 14, 2014
9.3
Exceptional
CHIU from Singapore
Couple
Double Suite with Lake View
Stayed 2 nights in December 2013
Awesome Lake View Room”
Calm and Relaxing, Good Room Facilities (central sensor control), Lake View Balcony/Bathtub
It is highly recommended to book a lake view room during your stay in Sun Moon Lake. It is especially calm & relaxing during the night. I am not sure about other hotel, but all rooms at this hotel will have their balcony light off automatically at 10pm, should be for visitor to better enjoy the calmness of the lake? Not sure about that though. Another plus point is that the hotel provide several in-house games/activities such as basketball machine, billiard, Ice-hockey table, X-box & Wii player. Personally, I love the breakfast served! Wide variety with a mixed of Chinese & Western style. However, the location is not the best among hotel in Sun Moon Lake. We have to take a five min shuttle bus to the "central" of Sun moon lake where all the local eateries and public transport are located at. Alternatively, you can walk which take round 15-20 min.
Reviewed January 06, 2014
9.3
Exceptional
Chanoknart from Thailand
Couple
Double with Lake View
Stayed 1 night in July 2013
comfortable and friendly staff”
Lake view, large room, friendly staff
the hotel locate a little bit far from the bus station and pier but it's not the problem because the hotel have shuttle bus to send u to the bus station anytime u want just tell the staff. The room is large and comfortable.
Reviewed September 27, 2013
9.0
Exceptional
Mabel from Singapore
Couple
Twin Lake View
Stayed 1 night in August 2013
This is a nice & peaceful place for relaxation.”
Quiet & peaceful hotel overlooking the beautiful Sun Moon Lake.
Hotel is quite old but very well maintained. Our room was clean and large, and the view was beautiful. It's a good place to relax and get away from the city. We were pleasantly surprised that hotel guest could use the bicycles to ride around the lake for free.
Reviewed August 12, 2013
9.0
Exceptional
SUAN from Singapore
Couple
Premier Twin Mountain View
Stayed 1 night in June 2013
Amazing Bathtub”
Cleanliness, large room and great breakfast
Though room is pricey, it is worth the money spent with big nice rooms and excellent food quality at breakfast. The bathroom is amazing with a large build in bathtub large enough for 2 persons to soak in. The hotel is located beside Sun Moon Lake and comes with free bicycle rental where you can cycle around to enjoy the beautiful scenery and fresh air. I am recommending this hotel to family on vacations and couples looking for a romantic holiday in Taiwan.
Reviewed June 10, 2013
9.0
Exceptional
Amanda from Indonesia
Family with teens
Twin Mountain View
Stayed 1 night in May 2013
an interesting stay”
breakfast, staff hospitality, cycling
Sun moon lake was pretty interesting. Hotel was great, not so centrally located though, about 20 so mins walk (del lago is where the cbd pinpoint is). Staffe were friendly and helpful, hotel also offer free shuttle to the central bus station (it's called she yen or something) every hour. BUT BE AWARE, no public transport available after 6pm (not even taxi) i was stranded at itahao around 7pm with my parents, called hotel and they advised us to take taxi (taxi after 6pm is the dodgy ones, not registered taxi but locals who owns car), idahao is just 10mins drive from hotel but i had to pay 600 ntd. Bikes are available for rent at the hotel, there's a bike trail at the front of back hotel, the bike trail is next to the lake, very beautiful sight indeed
Reviewed May 27, 2013
9.0
Exceptional
Shuhui from Singapore
Group
Twin Lake View
Stayed 1 night in March 2013
Fantastic room with lovely service”
bathtub with tv!!
The room was a great surprise, easily the nicest during my recent taiwan trip with my mum. I love bath tubs and I'm surprised at how good the bathroom sound system was, which is necessary cos' of all the water sounds. Even my mum is all praises for the tub. I also liked the bed, soft, plush and nice. The tatami area is cool though we didn't really use it much. The wifi router on loan for 500twd provided fantastic connection which my mum is extremely pleased about cos' she then could continue to watch her korean dramas. As for the service, everyone was all smiles and courteous. Checking in and out was a breeze, the service staff all looked happy and energetic. We were given a nice briefing on breakfast location, facilities and the ongoing spa promotion (which we gave it a try and loved the interesting experience and different massage technique.) Whilst I can't say the spa is very pretty but the crockery used were interesting and environment clean and pleasant with friendly therapists. However, I guess I can't really fault the hotel for it but sun moon lake was a huge disappointment. Paying more money for a lakeview didn't seem like a smart move. Our corner view was bad, the water was murky and slightly smelly. Upside was that the shuttle service was actually more personalised then the fixed timing, they told me I just had to give them a ring and they'll pick us back to the hotel from town. I liked the little town. Quaint with nice shops. Breakfast spread was good too. Food felt like it was of good quality and well prepared.
Reviewed March 11, 2013
12345
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  • Excellent location
  • Sun Moon Lake
  • Shueishe Visitor Center Bus Station is within 0.86 km