Beautiful room”

We didn't expect to have such a nice and spacious room. The overall stay here is wonderful. Very nice and simple breakfast. Very friendly staff. Convenience to have bicycle ride, cruise and walking around.

Value for 3pax room”

3pax room super spacious wth balcony. Generally clean but bathroom /shower not very clean. Possibly due to humid weather. 2 pax room not value, room mouldy Mayb due facing damn side. Not spacious too Location very good if u don't want to stay in crowded place yet wan the convenient of location. 2 shop next to hotel rent bicycle give very good offer. 100NT for whole day. The chocolate sold by hotel is really superb-very worth to try. Owner is very frenly, give alot good advice how to enjoy sml d best, n sell very cheap ferry voucher run by reliable ferry company.

Big room and toilet, nice view”

I was really impressed for Karuizawa Villa. The room is too big, clean and nice decoration than I expected. The location is near to Sun Moon Lake bus stop, walks about 5 minutes. The bicycle rental shop is next to the hotel, so it is very convenient and value for money.

Not value for money paid”

Bathroom faces big carpark n blinds do not sufficiently cover the sliding glass doors

Acceptable”

We traveled with our senior citizen parents and uncle. The staffs' English were limited and seems that they don't want to exert effort to try to help us. They didn't even offer to help carry the bags to the room. We stayed for two nights and the food was exactly the same for next day breakfast on both days. Would have rated 5stars on cleanliness but my dad found a bug floating in his juice on the second day breakfast and one of the complimentary toothbrush had a long hair INSIDE the packaging (the packaging was transparent). The room was huge, though, which is very good. The location is a few minutes walk from the main streets but you can take peaceful leisure walks in the morning around the bicycle path.

Excellent”

Great location, very close to the scenic bike trail and bike rental shops. Rooms are massive with a large balcony window for a view of the surroundings. Some mosquitoes in the room, probably due to the time of year and proximity to the water. Bathroom is also large however our shower had poor drainage so feet ended up in about 1-2 inches of water while showering, also a little bit of orange coloured mould in the shower grout. Overall not major issues, pretty good value for money for the location.

A Comfortable and Affordable Accommodation with a Nive Balcony”

It's really awesome than I expected. I like the balcony where I can see the scenery of SunMonn lake and peaceful downtown. The fare was resonable since they offered an early-bird bargain. The dining hall was not really huge, but had a quiet delicious food.

Very good”

Nice and large rooms. Easy to walk to Suishe village. Breakfast is not really good

Very good”

it an overpriced destibation but voor the space you get in the superior room and view (side)ways on the lake it is good.

Overall average stay ”

Most staff members were helpful and friendly except one that looks like you owe her a living. The location is very convenient near Shuishe Pier and there are a lot of eateries within reach. Bath tub was kind of dirty but the room was clean overall.

Room is spacious but not clean and very hard to find”

Room is very spacious but not clean at all. Location is very hard to find and also the front desk lady wasn’t very friendly nor helpful. Breakfast was very limited and not so good, the chicken nuggets was still uncooked in the center. Overall will definitely suggest to find another hotel to stay

Above average”

Pictures showed a clean, new looking room with a nice and clean bathroom. Reality was a lot more old and worn down. Beds were comfortable, but it was chilly at night and air conditioner could not be used for heating. Bathroom did not have hot water reliably, which is pretty unforgivable at this price. Breakfast was meager. Location is alright, no view but it's just a few minutes walk to the bus station and pier. Staff was friendly enough. Overall this would be an alright deal at maybe $1000 TWD/night. As it is, we paid almost twice that, and it was definitely not worth it.

friendly homestay”

very friendly staff / owner. reco rent bicycle 2 shops from hotel (happy xx), d shop offer 100yuan for unlimited time cycling. staff also sell boat tix for only 100yuan, from good boat service provider (run more frequent n reputable operator). 3pax room is super spacious n we get a balcony too. balcony is spacious tat 7 of us gathered for beer at night. 2 pax room is facing opposite n very run down. can see mold on wall probably due to wet weather n no sunlight. frankly will not reco 2pax std room. we r 8 so we get 2 *3pax and another 2pax. breakfast was basic but not bad. staff were very friendly to give good advice

Excellent value for money”

Room was spacious though less modern-looking. About 5-10 minutes' walk from the bus station and a 7-Eleven. Most eateries nearby close by 8pm. It is at the end of a big open-space parking lot. Guests will have to make sure they arrive before 8pm to check in, but we were thankful that the front-desk staff waited for us to arrive just after 9pm due a delay in our transportation there.

Kids Friendly ”

We’re traveling with a baby. It’s very thoughtful of them to make extra bed and prepared baby bathing tub. We enjoyed a lot of the hot tub in the spacious bathroom. Though it only has partial view over the lake and the mountains, the easy access to the famous Hanbi Trail and Shuishe Pier within walking distance made us really happy.

Very big and comfortable room”

10minutes walk from pier, very big room, breakfast included, water dispenser at 3rd floor, friendly staffs

Enjoyed my stay!”

Located across from the car park, within 3mins walking distance from the tourist center bus stop. The property was very clean and quiet. Awesome room with great view of the lake. Staff was very informative and helpful.

Surprise suprise”

We have seen many BBs but this one sticks out. Nice modern facility tucked away from the main part of town right at the water front. Friendly stuff, spacious rooms, located right at the bike trail around the lake. Breakfast is really versatile mix of a east and West. But the dot on the i is the chocolate the place offers, real truffle type, filled with all kinds of surprises, even if you have sampled truffles in Brussels this chocolate can compete. Nice afternoon sitting with coffee, or hot chocolate, just delicious.

Private hotel , nice view & full equipment”

If you need a quiet and private hotel,here is the one choice at SML. I got the 6th floor corner room with lake view. It was a great room, wide , clean, nice view and soft and big bed. Although the breakfast was a little bit choices but it a local food and I like it.

Small hotel with a nice location”

The hotel is at the end of the parking lot in Sun-moon-lake. So it is near to the lake and the pier, but out of the noise. The staff is very friendly and the small breakfast buffet had everything needed. Our room was very spacious and had also a whilpool-sized bathtub with view over some part of the lake. Nice place to stay!