SUN & MOON Urban Hotel
SUN & MOON Urban Hotel
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10.0
Exceptional

"P, the location is good, food and environment nice."

Guillaume

|

September 12, 2017

Deluxe King Bed SUN & MOON Urban Hotel
Deluxe King Bed
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Lobby SUN & MOON Urban Hotel
Lobby
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Lobby SUN & MOON Urban Hotel
Lobby
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Interior view SUN & MOON Urban Hotel
Interior view
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Excellent
Location
8.7
See all 6 photos SUN & MOON Urban Hotel
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What guests are saying:
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Alex from United Kingdom
Solo traveler
It's a nice place and has a good vibe. It is in an area that could be loud at night, I guess, but I never found this to be a problem. Just a nice place in a cool little city
Roy from Singapore
Solo traveler
Cold air, perfect location and a great price
Michael from United States
Solo traveler
Sensational rooftop pool and bar with amazing views of phnom penh. Great friendly staff and funky modern rooms. Well worth the a look price. Will be back again for sure.
Del from Australia
Couple
I will be filing a formal complaint.
Pliny from United States
Business traveler
On arrival they asked me for $100 'deposit' for my stay. I already booked and paid through Agoda. Agoda needs to review it's contract with this hotel, this behavior is unacceptable. It tainted my stay there.
Tom from Ireland
Solo traveler
Such a luxurious bed. Friendly staff, good facilities etc
Neil from Australia
Couple
Excellent location for checking out the night life! Loved the roof top pool and bar.
Thomas from United States
Solo traveler

SUN & MOON Urban Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 934 reviewsSee what guests said
8.5
/
10
Exceptional room comfort and quality
9.1
Recommended by 88% of guests
Value for money8.1
Distance to city center0 km
Location rating8.7
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.7 km
  • 870 meters to public transportation

  • Airport transfer

  • Located in heart of Phnom Penh

  • Free Wi-Fi in all rooms!

Select your room
9.1
Exceptional
Room comfort & quality
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Balcony King Suite
Balcony King Suite
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  • Room size: 97 m²/1044 ft²
  • City view
  • 1 king bed
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Suite King Bed
Suite King Bed
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  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Deluxe King
Deluxe King
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  • Room size: 24 m²/258 ft²
  • City view
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds & 2 single be...
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Deluxe King Bed
Deluxe King Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed & 1 king bed
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Deluxe Room - Breakfast
Deluxe Room - Breakfast
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    Deluxe Double/Twin
    Deluxe Double/Twin
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      Suite King
      Suite King
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        Deluxe - Breakfast
        Deluxe - Breakfast
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          Basic Suite
          Basic Suite
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            What people love about the property

            • 9.2
              Exceptional

              "Staff were friendly and helpful."

              Michael

              |

              March 19, 2018

            • 9.6
              Exceptional

              "Good location, good amenities, good breakfast, good everything."

              Paul

              |

              October 18, 2017

            • 10.0
              Exceptional

              "The hotel was clean, well-located, and pleasant."

              Heather

              |

              May 30, 2017

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            More about SUN & MOON Urban Hotel

            More about SUN & MOON Urban Hotel

            9.6
            Exceptional

            "Comfortable bed and friendly staff."

            Chang

            |

            April 8, 2018

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            10.0
            Exceptional

            "Great place to stay."

            Richard

            |

            March 20, 2018

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (934)Booking.com Reviews (555)
            8.5
            /
            10
            Cleanliness8.8
            Facilities8.5
            Location8.7
            Room comfort and quality9.1
            Service8.5
            Value for money8.1
            Provided by verified guests of Agoda
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            All guests (934)
            All room types

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            Showing 490 verified guest comments
            12345
            10.0
            Exceptional
            Robert from Thailand
            Couple
            Deluxe King Bed
            Stayed 1 night in December 2018
            Excellent, Stylish, Popular Hotel”
            I really recommend this hotel - great atmosfere, friendly staff, great facilities and superb rooftop bar with infinity pool. Chanthea TUY (hotel manager) is a real professional. I've booked Sun & Moon hotel only for one night and unfortunatelly there was government party at the rooftop in the evening, but we could use the swimming pool in different 5 star hotel. Moreover manager noticed that I've booked only one night and I wasn't happy about the closed rooftop, so he provided us a delicious dinner with bottle of red wine in their restaurant and helped us with everything. Our room was really clean, stylish and modern, with nice blue light that you can control from the comfy king size bed. It had everything you can expect from a high class hotel. The hotel is located in the center of the entertainment district of the city - many good restaurants around, walking distance to riverfront.
            Reviewed December 24, 2018
            10.0
            Exceptional
            Nathan from Australia
            Couple
            Deluxe King Bed
            Stayed 3 nights in January 2019
            Central, clean, helpful staff”
            Excellent breakfast with lots of variety, room clean (and quite unique in style). Just note that our room (not sure if this is the case with al the rooms) don't really have a view - but rather look at the external corridor with the city view behind it. This means that you can see the people walking past to their room. (I'm not sure if they could see us, but it seems as though they could at night). Views from the external corridor of the city were awesome. Location excellent - short walk (5 - 10 minutes) to the river, cafes and markets. Staff very helpful.
            Reviewed January 12, 2019
            8.8
            Excellent
            Kledi from United Kingdom
            Solo traveler
            Deluxe King Bed
            Stayed 2 nights in December 2018
            Kinda Ok”
            The hotel is popular among the affluent clientele. The facilities are excellent like the pool the lounge and there breakfast was descent, but I think the main thing that needs improving in this hotel is the rooms. There is absolutely no storage or any kind of wardrobes in the rooms which kinda doesn’t make sense for this hotel because everything else is truly great, a bit overpriced for PP but still great for the affluent traveller. I would recommend it, and if I am back again in PP I would stay here again.
            Reviewed December 14, 2018
            8.0
            Excellent
            IBRAHIM from United Arab Emirates
            Solo traveler
            Deluxe King Bed
            Stayed 6 nights in November 2018
            Sun & Mooon hotel is a good mid-range hotel”
            Sun and Moon location is in side street near the river side. However the street is noisy during the evening and night. Check in and out was quick but they demand 30 dollars per night from me ( solo traveler). I told the staff that What they are asking for is not mentioned in hotel web site. They then accepted that I do not pay on the condition that every thing I buy for example around the pool I have to pay directly in cash. The staff where helpful and polite. The breakfast and the food is resonable, nothing fancy. The pool, sauna (both hot and steam), cold and hot bassin where clean and in quiet good condition. Generally the hotel prices both for the room and services are not cheap in comparison to prices in Cambodia. I got an inside room, meaningI had no view. Despite that I could hear noises both from the street and Music played in the pool area. Generally a good hotel but in my opinionnot suitable if you have difficulty to sleep in noisy surronding or travelling with children.
            Reviewed November 18, 2018
            8.4
            Excellent
            Peter from Belgium
            Solo traveler
            Balcony King Suite
            Stayed 5 nights in October 2018
            Good hotel with great views from balcony. ”
            The room is located close to lively area and five minutes walk from the river. Lovely rooftop bar and swimming pool. My room was big and on the 6th floor with great views from the balconies over the town. All generally very clean, although house keep.ing sometime seemed to miss the odd small thing. I recommend the “feel good” kmer cooker class run by the chef Nara.. These are run in a kitchen above the cafe directly opposite the sun and moon hotel.
            Reviewed November 03, 2018
            8.8
            Excellent
            MARK from United Kingdom
            Solo traveler
            Deluxe King Bed
            Stayed 4 nights in December 2018
            Clean safe and function hotel with strong design.”
            My third visit to this hotel. Stylish and modern. Clean, safe and functional. Great roof top swimming pool and sky bar with good views of the city. Within walking distance of just places. Surrounded by lively nightlife. Breakfast good choice. Very strong design and not the normal corporate hotel room look.
            Reviewed December 23, 2018
            10.0
            Exceptional
            iestyn from United Kingdom
            Couple
            Balcony King Suite
            Stayed 1 night in January 2018
            Exceptional”
            best hotel in the area
            Reviewed January 13, 2019
            8.8
            Excellent
            Michael from United States
            Business traveler
            Deluxe King Bed
            Stayed 2 nights in December 2018
            Great pool, gym and spa”
            Urban oasis with a great rooftop pool and decent gym. I love the sauna and ice plunge. Neighborhood is adjacent to a center of sex tourism, so that is kind of depressing.
            Reviewed January 12, 2019
            8.0
            Excellent
            Chris from Australia
            Solo traveler
            Balcony King Suite
            Stayed 5 nights in October 2018
            Deposit on checking in”
            Hotel took my credit card on checking in and withdrew 30 or so US for every day i was staying there. On checking out i got billed my 2 international calls from the room plus the money the took off the card on the first day. Now it will take 1-2 werks to get that money given back on my card I will stay there again its a good hotel however next time i wont be giving the card on check in and will settle any room bills on check out
            Reviewed October 15, 2018
            8.8
            Excellent
            Stephen from Thailand
            Solo traveler
            Deluxe King Bed
            Stayed 1 night in August 2018
            Pay more for the quality”
            Second stay @ hotel and while it is more expensive than most other hotels in the area, it is also a much better quality hotel. Great location right where the nightlife is but rooms are quiet. Nice big comfortable bed in a good sized room. Fantastic pool & rooftop bar area. If you are on a budget then don't stay here, but if you are prepared to pay a little more, then the quality is well worth the extra.
            Reviewed October 01, 2018
            8.4
            Excellent
            Hoo from Singapore
            Solo traveler
            Balcony King Suite
            Stayed 3 nights in September 2018
            Good Review”
            Value for money : Personally felt a bit of overprice for a 4 star hotel but overall staying experience is good. Location : Good with lot of amenities around. Cleanliness : Good but should pay a bit more on details. Staff : Very friendly staff around. Facilities : I personally like the swimming pool and the poolside bar.
            Reviewed September 12, 2018
            8.8
            Excellent
            Stephen from Thailand
            Solo traveler
            Deluxe King Bed
            Stayed 1 night in September 2018
            Worth the extra cost for the better quality”
            Hotel is right in the heart of the nightlife but with no noise coming in the rooms. Rooms are very comfortable and of good size. Fantastic sky bar and pool with the price of food & drink reasonably priced. The only negatives being the Check-inn & Check-out takes a long time. There are much cheaper hotels in Phnom Penh but this is worth the extra money for the better quality & style.
            Reviewed September 03, 2018
            8.4
            Excellent
            Roger from Thailand
            Solo traveler
            Balcony King Suite
            Stayed 3 nights in August 2018
            Very interesting hotel”
            This hotel is reasonably new and quite trendy. The roof top bar is great and if you stay here you really must spend time at the roof top bar. The swimming pool is located next to the roof top bar and is really very nice. The rooms are great. Beds are very comfortable. The location is very good, however it is located near the nightlife area and while this is not too bad, it’s worth noting. Easy to walk to restaurants, markets, pubs and bars bars. Nicely located near the river. Staff are awesome ...... very friendly and very helpful and polite. I thoroughly recommend this hotel as a good mid level hotel. I will stay here again.
            Reviewed September 03, 2018
            8.0
            Excellent
            John from United Kingdom
            Couple
            Deluxe King Bed
            Stayed 3 nights in August 2018
            Good Boutique Hotel, Noisy Neighbourhood”
            Pros: value for money, clean, helpful staff, excellent rooftop bar, nice pool, good location for riverside & Royal palace Cons: not many but main one isn't in the Hotel's control - noise from local club or bar with loud music until late - bass reverberates into the hotel Tips: take a good set of ear plugs. Check out the Feel Good Cafe opposite - great quality food
            Reviewed August 07, 2018
            9.2
            Exceptional
            Tom from Ireland
            Solo traveler
            Deluxe King Bed
            Stayed 4 nights in July 2018
            Weird Request on Arrival”
            On arrival they asked me for $100 'deposit' for my stay. I already booked and paid through Agoda. Agoda needs to review it's contract with this hotel, this behavior is unacceptable. It tainted my stay there.
            Reviewed August 03, 2018
            10.0
            Exceptional
            ongarj from Thailand
            Couple
            Deluxe King Bed
            Stayed 3 nights in December 2018
            Good Choice”
            Reccommence
            Reviewed December 23, 2018
            6.8
            Good
            Ben from United Kingdom
            Business traveler
            Deluxe King Bed
            Stayed 3 nights in November 2018
            No love, poor food and too much light in our room ”
            Lovely building with a cool facade and facilities. Unfortunately if is poorly managed. Food is extremely overpriced and poor. We upgraded to a suite. Bathroom window let in all light and did not close properly. Curtains did not fully cover the windows. Overall it’s just currently poorly managed.
            Reviewed November 25, 2018
            5.6
            Robert from United States
            Solo traveler
            Balcony King Suite
            Stayed 2 nights in November 2018
            Good location, but needs more up keep”
            Stayed on the 4th floor king suite room, overlooking abandon building and school. No views, so balcony is useless. Areas in the room need more cleaning. Three stars at most to western standard. I’m a frequent traveler in the states and Asia. Probably ok in Cambodia standard.
            Reviewed November 18, 2018
            7.2
            Very good
            martin from United Kingdom
            Solo traveler
            Deluxe King Bed
            Stayed 1 night in November 2018
            Very good”
            Check in took forever even though my arrival time was known. Key did not work when I went to the room. Explanation was a 'we have been having problems with cards'. Not ' we forgot to log your room number into the card before we gave it to you'. Breakfast was below average & took place in reception. All 'hot' food in the trays was cold. Room was great as was the roof top bar
            Reviewed November 07, 2018
            5.6
            Charles from Philippines
            Business traveler
            Deluxe King Bed
            Stayed 1 night in November 2018
            Don’t judge book by its cover -4 day business trip”
            The facilities and location are nice. Booked including breakfast; not honored., next day ordered $4 room service coffee. The house keeper entered walked into my shower area while I’m naked asking if I wanted room cleaned. I hurried to Finish a contract before a meeting; staff called my room several times about a glitch on their billing system for the coffee bill; told them wait I’m working; at one point sending 5 people and using housekeeping key to open my door wanting cash payment. The next night I had an in room massage who left. An hour later their staff entered my room with their key and physically shook me and woke me up. Completely traumatized I couldn’t sleep most of the night and woke up late to my business meeting. I Had to reschedule my flight book another hotel and beg for a new business meeting. After check out my motorcycle was missing. Staff had moved it without telling me. If you are ok with a big brother hotel mentality no privacy you’ll enjoy a stay here.
            Reviewed November 05, 2018
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            SUN & MOON Urban Hotel
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            • Excellent location
            • Wat Ounalom
            • GST Bus Station is within 0.87 km