Sun Star Grand Hotel
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7.1 Very good location
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7.1Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Distances to essentials

  • Airports
    • 10 km
    • Ninoy Aquino International Airport (MNL)
    • 79 km
    • Clark International Airport (CRK)
  • Bus and rail stations
    • 250 m
    • Recto LRT Station
    • 400 m
    • Carriedo LRT Station
  • Hospitals and clinics
    • 30 m
    • Tondo Medical Center
  • Pharmacies
    • 200 m
    • Generika Drug Store
  • Convenience stores
    • 90 m
    • 7 Eleven
  • Cash withdrawal
    • 80 m
    • ATM

More about Sun Star Grand Hotel

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Verified traveler reviews

Agoda Reviews (121)
Booking.com Reviews (329)

5.3

Filter by traveler type
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 7.1
  • Room comfort and quality 7.5
  • Service 8.8
  • Value for money 8.7
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.3
  • Service 8.8
  • Value for money 8.9
  • Cleanliness 8.8
  • Facilities 8.2
  • Location 6.9
  • Room comfort and quality 10.0
  • Service 8.9
  • Value for money 8.7
  • Cleanliness 8.5
  • Facilities 8.2
  • Location 7.6
  • Room comfort and quality 6.7
  • Service 8.8
  • Value for money 8.8
Very good
based on 8 reviews
  • Cleanliness 8.0
  • Facilities 7.3
  • Location 6.3
  • Service 8.8
  • Value for money 8.5
Very good
based on 2 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 7.0
  • Service 7.0
  • Value for money 8.0
Excellent
based on 8 reviews
  • Cleanliness 9.3
  • Facilities 8.5
  • Location 6.3
  • Service 8.5
  • Value for money 8.5
Provided by verified guests of Agoda
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Room type
  • Deluxe
  • Junior Suite - 1 King Bed
  • Suite

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9.2
Jinyi from South Korea
Business traveler
Deluxe
Stayed 1 night in May 2017
amazing price and professional hotel”
hotel area is dodzy. it's in the middle of the market. but with the price, super clean and neat room with super professional stuff and breakfast on top you can't really complain.
Reviewed May 12, 2017
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8.4
Julius from Philippines
Couple
Deluxe
Stayed 1 night in April 2017
convenience without breaking the bank”
it a nice hotel and had a comfortable stay.
Reviewed April 23, 2017
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8.4
Cielo from United Arab Emirates
Couple
Deluxe
Stayed 6 nights in April 2017
Excellent”
Very good service of staff. Serving good breakfast but it would be best if all same options can be taken out for early needing them. Improve the house keeping or cleanliness.
Reviewed April 21, 2017
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8.4
Marion from Philippines
Couple
Deluxe
Stayed 2 nights in April 2017
Great”
Food is delicious-filipino tongue :) Internet is okay. Room is spacious and clean. In general, we had a pleasant stay. Thumbs up!
Reviewed April 21, 2017
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9.6
Mary from Philippines
Family with young children
Deluxe
Stayed 2 nights in April 2017
Excellent except for food..”
Excellent hotel! The room is very spacious and very clean, the staff are so accommodating and friendly. The food though is not so good. The price is ok but the selections are limited. We had free breakfast and dinner but a lot in their menu choices are not available. They should improve their food. Overall, it was a very satisfying stay. We surely will comeback!
Reviewed April 20, 2017
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9.2
OLIVER from Philippines
Solo traveler
Junior Suite - 1 King Bed
Stayed 1 night in January 2017
Very close to Quiapo Church”
It was the ideal place to stay as I was on a pilgrimage to Quiapo Church for the feast of the Black Nazarene. The hotel was accessible and convenient to travel to and from the church.
Reviewed April 19, 2017
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9.6
Joel from Philippines
Business traveler
Deluxe
Stayed 4 nights in February 2017
Worth my every penny spent”
This was my 3rd stay in Sun Star Grand and i have to say that they take reviews to heart and show improvement everytime. This review will no longer look at what they do best. ( ie breakfast served in your room, daily room cleanup, strong wifi in the room, friendly staff, etc). Those have been pointed out during my first 2 reviews. What ill be talking about here however, are the differences or improvements that i saw on this trip versus my first and second visits. Room cleanliness, during my first 2 visits (specially during the 2nd one), i complained about insects. Well lo and behold, i never saw one on my 3rd stay. They probably made a root cause analysis of why those insects are present since one one of the actions i saw was that note asking the room occupant to call a number once youre done with breakfast so that they can collect the plates and whatever is left right away. This most likely solved the issue by taking away what attacted the insect in the first place. Kudos!! Noise. During my first stay, it was a bit noisy with some construction going on next door and some staff carts going to and fro in the morning. Well, those didnt bother me a bit on this trip. Yes, the construction was still there but the noise was more muted in the room i was in and the moving carts did not bother me at all. It probably was the room i was in (better insulated) but to be fair, it was an improvement nonetheless. I have an upcoming trip and will validate this observation then. Improved staff service. During this 3rd visit/trip i thought i made a bobo by placing one of my small towel
Reviewed April 19, 2017
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8.8
Piotr from Poland
Couple
Deluxe
Stayed 2 nights in March 2017
Very nice”
Very clean hotel. The stuff was extremely helpful, answering all of our questions.
Reviewed April 03, 2017
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6.8
Charlo from Philippines
Business traveler
Deluxe
Stayed 1 night in March 2017
survey”
nice, clean, and have big space room for its price.. comfort room is nice and clean. room setting is good. air condition is good. the bed is good. big and clean. free breakfast only 1 choice of food. serve in a styro. taste is okay..
Reviewed April 02, 2017
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8.0
barbara from United Kingdom
Solo traveler
Junior Suite - 1 King Bed
Stayed 1 night in February 2017
Clean and large room, hotel surrounded by homeless people at night”
I have mixed feeling about this hotel. pros: Room was very large, clean, comfortable bed, breakfast served in a room. cons: location, I arrived after 11pm and there were many homeless people around the hotel, trash and smell of urine. There is security quard all the time so I guess it's safe but still it was a bit shocking view for me. In the morning, street was really busy, but it was walking distance to Intramuros. What also left some distaste was management attitude. I wanted to extend my stay for half a day, till 8pm, I was willing to pay. I was told I can pay some amoun (can't remember how much now), and can stay till 6pm, if I want to stay till 8 pm I have to pay for whole day. Staff was really nice and offered to ask manager if he can allow me to stay this 2 extra hours but he/she refused. Hotel was not fully booked, my room wasn't booked. I know they were not obliged to do that, but I believe that since I was willing to pay for extention, letting me stay 2 more hours in a room that would be empty anyway, whave been a nice gesture.
Reviewed March 31, 2017
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