Sunbeam Hotel Pattaya

The original room offered was awful. Balcony door did not close properly, flooring was distressed, all furniture was badly chipped, skirting board was broken and wires hanging out. Essentially, a great room to commit suicide. My wife told reception. They said there were no other rooms available, wife re-iterated that this was unacceptable. Only then, did the manager visit the room and argue that this is what we had booked. However, she recognised that, if this was the case, the photos online were completely misleading so she changed us to the standard double that we had booked as per photos. Therefore, beware that they don't try the same tactic on you.

If only I can vote more stars I would. Great service all way around.

Staff always helpful and friendly. Rooms always clean and comfortable. Lovely Hotel, I stay there at least twice a year. Can't wait to go back!

Good staffs

It’s very bad and smiling baaaad

Good central Pattaya location. Some late night noise from nearby bars. Beds very firm.

This is a good location. Rooms are generally nice and clean. Major problem was that I was trying to get work done while there, but wifi was so bad that it was basically unusable. This might not be a major issue if you are a leisure traveler, but if you require significant internet access, then avoid the Sunbeam.

Friendly staff made you wellcome smiled always service was great the only complaint was there wasn’t enough deck chairs to lie on

-AC is centrally ducted which meant waking up everyday with sore throat and blocked nose -Light switches and AC are run of box next to bed which did not work properly and I had to call maintenance out twice and all the did was button bash it untill something happened -tv signal is lacking on most western channels - wifi is hit and miss in room -Bad room design with the wall being cut out for viewing hole between toilet and bed( presumably so that when you sat in Bath tub you could look out window), all this leads to is lack of privacy with a thin frosted glass slide over the gap - The worse thing for me about this hotel was the bed. It was old and rock hard it was like being on a hard wood floor with a pillow. I did speak to reception and got moved to another room but I got lucky but really it's a roll of the dice with this hotel

The overall experience was good, staff was great, good free buffet breakfast, many selections Only slight issues I had in the beginning wifi kept going out, final week and a half it worked fine, they don't have a bar which many hotels do, the mini fridge was only stocked with soft drinks, I ordered a queen bed but they only had 2 twins, the putd them together so it workrd out but you should get what you order especally for a 22 night stay

I have just returned from a 2 week stay and have booked to return in November the main reason the staff and the way they make you feel Nothing was a problem for them I had 2 small problems i left my key card in my room and my safe would not open both were delta with within minutes The staff were always smiling and very pleasant Also an excellent location

Hotel location is great, nearby to beach within 10mins walk.. Breakfast was fine too.. Restaurants & shopping was in walking distances.. Only issue was air conditioner, not working well and room temperature hot..

Excellent facility. Close to most places.

I booked the room much based on photo of a nice room with wood floor and was put in different building with cement floor and walk that would have been fine for less money. They showed me the photo i should have been looking at and in that photo they put a big rug over the cement and had very little floor. Then the wifi did not work at a pool. Inwould not recommend this place.

Very good staff which can be a rarity in Pattaya ,decent size room but my bath was disgusting. Real problem is very unreliable WiFi and lack of TV channels,I think only one English Language channel

I book for 2 nights but after 1st night i decided to check out even i cant get my refund, thanks to agoda for helping me get my refund. 1. Check in was fast and good. 2. Location also good but because around this hotel is bars, evening is noisy until around 3-4am. 3. Room old and dusty, on first night around 3am i also ask house keeping to change all my bed sheet, pillow case and comforter (it makes me itchy and cant sleep, what a worst night), i also ask to change towel because very bad smell. 4. Restroom is look very old and dirty, i also dont like the light because very low light.

good room friendly staff

Have to pay 1000B to bring girls to the hotel

Overall good. Only bad thing is that the internet in room and basically all over the hotel which was very disappointing for a hotel of this class. But I would stay there again.

This hotel has potential, but someone needs to give it the opportunities it deserves. It is located in an area of intense nightlife with many bars and massages, half a block from the shoreline and a few blocks from the Hilton's mall with all the shops you could wish for along with a wealth of restaurants of varying quality. Regarding the staff I especially remember that the maidens were very helpful. When I went to the toilet after my first night, I saw four inch-long cockroaches on the toilet floor, I pushed them to death and when I told this to the cleaning lady she sprayed the toilet floor with Baygon. The night after, I only saw one cockroach, living in a hole under the feed list to the toilet door. After telling this to the cleaning lady, she sprayed into the hole. The following nights I did not see any big cockroaches, but some three to five millimeters large that came out of the toilet sink. .. my review is much longer but there is no room for it