Sunbow Hotel Residency
Sunbow Hotel Residency
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"Overall happy stay."

albert

May 8, 2018

Standard Queen No Window - TV Sunbow Hotel Residency
Standard Queen No Window - TV
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Lobby Sunbow Hotel Residency
Lobby
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Interior view Sunbow Hotel Residency
Interior view
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Interior view Sunbow Hotel Residency
Interior view
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Excellent
Location
8.0
See all 31 photos Sunbow Hotel Residency
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Sunbow Hotel Residency

Excellent location
Stay in the heart of Kuala Lumpur - See what's nearby
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Very good
From 2885 reviewsSee what guests said
7.3
Value for money7.7
Distance to city center1.0 km
Location rating8.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.0 km
Has restaurantNo
  • 110 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Superior Queen
Superior Queen
...
  • City view
  • 22 m²/237 ft²
  • 1 queen bed
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Family Suite
Family Suite
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds and 1 double ...
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Standard Twin No Window
Standard Twin No Window
...
  • 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Standard Queen No Window
Standard Queen No Window
...
  • 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
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Standard Twin (No View)
Standard Twin (No View)
...
  • Non-smoking
  • Shower
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Suite Two Bedrooms
Suite Two Bedrooms
...
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    Superior Double/Twin
    Superior Double/Twin
    ...
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      Basic Single
      Basic Single
      ...
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        Room Standard
        Room Standard
        ...
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          Room Economy
          Room Economy
          ...
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            More about Sunbow Hotel Residency

            More about Sunbow Hotel Residency

            "Will definitely stay here again when i get back."

            Reviewed January 8, 2018

            Mylene from Philippines

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            Couple

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            Asian cuisine
            Asian cuisine
            Restaurant Arrasiq.
            80 m Asian, Malaysian
            Rocku Yakiniku
            110 m Asian, Barbecue, Japanese
            Village Roast Duck
            110 m Asian, Chinese
            Chinese cuisine
            Chinese cuisine
            Mandarin Palace
            140 m Chinese
            Dynasty Dragon Seafood Restaurant
            150 m Chinese, Seafood
            Restoran Venny
            170 m Chinese
            Halal food
            Halal food
            Al-Halabi Gourmet Restaurant
            110 m Halal, Lebanese, Mediterranean
            Sahara Tent
            470 m Halal, Lebanese, Middle Eastern
            Naab
            620 m Halal, Mediterranean, Middle Eastern

            What they offer

            "Environment CLEAN CLOSE TO SHOPPING MALL."

            leow from Malaysia

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            Group
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (2885)Booking.com Reviews (246)
            7.3
            Cleanliness7.6
            Facilities6.1
            Location8.0
            Room comfort and quality7.6
            Service7.4
            Value for money7.7
            Provided by verified guests of Agoda
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            Room type
            Family Suite
            Standard Queen No Window
            Standard Twin No Window
            Superior Queen
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            Showing 2558 verified guest comments
            12345
            6.4
            Good
            George from Malaysia
            Solo traveler
            Standard Queen No Window
            Stayed 1 night in September 2018
            Good Location”
            The room lack of sound proof.
            Reviewed September 18, 2018
            10.0
            Exceptional
            Timothy from United Kingdom
            Group
            Standard Twin No Window
            Stayed 1 night in September 2018
            Exceptional”
            The staff were super friendly and even helped me print coach tickets and provided recommendations on the local area. good value for money too. would stay here again.
            Reviewed September 15, 2018
            2.0
            SITI from Malaysia
            Couple
            Standard Twin No Window
            Stayed 4 nights in August 2018
            VERY BAD SERVICES, STAFF ARE REALLY NOT HELFUL. ”
            REALLY BAD.
            Reviewed September 15, 2018
            6.0
            wilson from Singapore
            Solo traveler
            Superior Queen
            Stayed 2 nights in August 2018
            Location is good”
            Location is quite good, near to Time Square and further away the Pavilion area. Room was small and leeks of cigg smell even though mine was a Non-Smoking room. Recommended for short stay.
            Reviewed September 13, 2018
            8.0
            Excellent
            Christine from Malaysia
            Family with young children
            Superior Queen
            Stayed 3 nights in September 2018
            Value for money for its location ”
            Located on the 10th floor of the building. Location is very good. Housekeeping was alright but little pest was seen.
            Reviewed September 12, 2018
            8.4
            Excellent
            KENNETH from Malaysia
            Business traveler
            Superior Queen
            Stayed 4 nights in July 2018
            Great for business travel”
            The lighting in the room very dim. wish can be brighter.
            Reviewed September 10, 2018
            3.2
            Jenni from Australia
            Solo traveler
            Standard Queen No Window
            Stayed 4 nights in September 2018
            Sleepless in KL”
            There are so many things that this hotel does/did wrong so I’ll just do a list: - didn’t respond to either message I sent prior to arrival via both Agoda and FB... in fact the FB one remains unopened - impossible to find hotel without asking as there’s no signage outside - no one at reception so had to call down the hallway... eventually someone came but took some time to find my booking - they want a 100 ringgit deposit - advertise that toiletries are provided but you only get shampoo... not even soap - dead cockroach in fridge and there were a further 3 live ones (now dead) in my room during my 4 night stay - you have to keep re-logging in to wifi each time you stop using it - both user id & password - walls are paper thin. Rooms 131 and 130 are along smokers area and it’s like they’re inside your room; this occurs at all times of day/night - they locked out my access card prior to check out - terrible service other than the male housekeeper... he should be on reception
            Reviewed September 09, 2018
            7.6
            Very good
            HANS from Malaysia
            Family with young children
            Superior Queen
            Stayed 1 night in September 2018
            Smelly Rooms”
            charging too much for smelly rooms.
            Reviewed September 03, 2018
            6.0
            muhammad from Malaysia
            Family with young children
            Superior Queen
            Stayed 1 night in August 2018
            Location difficult”
            Hotel location difficult to find. No signage to know where the hotel it is. Room smelly. Low cost hotel
            Reviewed September 02, 2018
            9.6
            Exceptional
            Chin from Singapore
            Solo traveler
            Superior Queen
            Stayed 1 night in August 2018
            Good budget hotel”
            Good location, clean hotel. Only downside is the lift which service the entire building and not just the hotel. Long wait during peak period.
            Reviewed August 25, 2018
            10.0
            Exceptional
            Aj from Malaysia
            Couple
            Standard Queen No Window
            Stayed 1 night in August 2018
            Very nice”
            stay here for 3night ,,, everything is o.k. only shower need to upgrade. others things is o.k. staff also friendly and like to smile always . thanks sunbow! Will coming again inshaallah.
            Reviewed August 24, 2018
            9.2
            Exceptional
            Russell from Australia
            Couple
            Superior Queen
            Stayed 2 nights in August 2018
            Exceptional”
            Great value for the money, would of been good to not have to log into the wifi every time you closed your phone. But still really worth the money
            Reviewed August 22, 2018
            10.0
            Exceptional
            Melvin from Malaysia
            Solo traveler
            Superior Queen
            Stayed 1 night in August 2018
            Exceptional”
            Clean and comfortable room Location walking distance to Berjaya Time Square / Low Yat / Jalan Bukit Bintang / Jalan Alor
            Reviewed August 20, 2018
            5.6
            Alvin from Malaysia
            Solo traveler
            Superior Queen
            Stayed 2 nights in August 2018
            My second stay in this hotel”
            Booked this hotel for 3D2N. On Friday upon checking in, staff A told me no smoking in the room. So I got in the room and I am sure that I could smelled the smell of smoke coming from this room. I don't think it's a big deal as I believed that the smell will be vanished somehow along my stay (I don't smoke LOL). I visited this hotel back as I believed in them. On Friday, i accidentally stepped on a huge cockroach in the room! To be honest, I'm afraid of cockroach! That is why I gave 3 stars for the cleanliness part! Upon checking out, there's this staff B who said that she had to check out our room before we can get our deposit back. Guess what? She asked me whether if I smoke in the room! I reassured her that the there's smell of smoke before I even stepped into in. Yet she still kept on mentioning that "this hotel is free of smoke", without even looking at my face! How rude she is! What "encouraged" me to write this review was when staff B asked a cleaner whether the room that I stayed had the smell of smoke on Friday. I was like WTH dude, I told you I don't smoke yet you still ignore me and straight asked the cleaner! The cleaner looked at me and say NO. So the cleaner went to check the room, and he told staff B that that's not the smell of smoke. NOT THE SMELL OF SMOKE. Even after he confirmed that's not the smell of smoke, staff B NEVER apologized for misunderstanding me! How rude she is! Moral of the story : Make sure you inform the staff if your room has the smell of smoke upon checking in!
            Reviewed August 12, 2018
            10.0
            Exceptional
            SERI from Malaysia
            Couple
            Superior Queen
            Stayed 1 night in May 2018
            100% satisfied”
            Close with shopping mall, clean and spacious room, friendly staff i love everything here
            Reviewed August 05, 2018
            5.6
            sirichularit from Thailand
            Family with young children
            Standard Twin No Window
            Stayed 2 nights in July 2018
            difficult to find the hotel, but clean and safe .”
            located behind IT mall shopping center (I forgot name of place).
            Reviewed July 24, 2018
            7.2
            Very good
            Joan from Singapore
            Couple
            Standard Queen No Window
            Stayed 1 night in July 2018
            Cleanliness is excellent but not so accessible”
            The hotel is so clean. The room is small but still ok for a short stay. Cleanliness is excellent. Staffs are kind and approachable.
            Reviewed July 23, 2018
            2.0
            Kengteck from Malaysia
            Solo traveler
            Standard Twin No Window
            Stayed 1 night in July 2018
            dirty, smelly,old”
            dirty, smelly,old, don't trust the photos and reviews, fake reviews
            Reviewed July 21, 2018
            8.0
            Excellent
            Purnama from Indonesia
            Family with teens
            Superior Queen
            Stayed 4 nights in July 2018
            Good service”
            Add more staff
            Reviewed July 12, 2018
            6.4
            Good
            Nazri from Malaysia
            Business traveler
            Superior Queen
            Stayed 4 nights in July 2018
            Speaking from my experience on Superior Queen Room”
            The hotel located inside a building full with foreigner worker who rented apartments upper and lower level of the hotel. You will meet many of them everyday sharing elevator with you. The room size and cleanliness is GOOD. I satisfied. But I’m a smoker and this hotel is completely non-smoking hotel even in the toilet. If you smoke inside the premise you’ll fined RM500. They provide a smoking area but you have to go outside of the hotel and you might be asking for some cigarettes from some Bangladeshi man who lived somewhere in the building. The hotel didn’t highlighted their policies about smoking when i book the room on Agoda. It’s really pissed me off. There’s no confectionery provided and no shampoo. When sleeping at night you’ll hear some children screaming or running sounds upstairs. Obviously upper of the hotel is a rented apartments. The bathroom wall is full frosted glass and the room has refrigerator. The staff is friendly and the location is very good.
            Reviewed July 09, 2018
            12345
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