Sunbow Service Suites at Times Square Kuala Lumpur

Berjaya Times Square, East Tower, No.1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
Entire apartment
Free Wi-Fi
8.6
Excellent
/10
(398 reviews)See what guests said
Housekeeping25
View15
Shops7
select your datePlease enter your stay dates to see price
Sunbow Service Suites at Times Square Kuala Lumpur

"The room is spacious and confortable."

Shayce - September 27, 2019

Deluxe Suite - Guestroom Sunbow Service Suites at Times Square Kuala Lumpur
Lobby Sunbow Service Suites at Times Square Kuala Lumpur
Swimming pool [outdoor] Sunbow Service Suites at Times Square Kuala Lumpur
See all 55 photos
See map
Popular landmarks
Jalan Alor 540 m
Pavilion Kuala Lumpur 810 m
KLCC - Bukit Bintang Pedestrian Walkway 1.25 km
Aquaria KLCC 1.31 km
Menara Kuala Lumpur 1.38 km
Chinatown - Kuala Lumpur 1.52 km
KLCC Park 1.55 km
Central Market 1.71 km
Petronas Twin Towers 1.74 km
KL Bird Park 2.5 km
Nearby landmarks
Ampang Bowl 10 m
Neway 10 m
Golden Screen Cinemas in Golden Triangle 10 m
Cosmo's World 10 m
Berjaya Times Square 20 m
Cosmo’s World Theme Park Theatre 20 m
JoJoBa Spa 30 m
Borders Shop 30 m
Berjaya Time Square Theme Park 100 m
Imbi Monorail Station 130 m
9.2

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 398 reviews
Exceptional reputation
Recommended by 100% of guests
Excellent service
8.7 rating for service
Excellent cleanliness
8.4 rating for cleanliness
Excellent comfort
8.3 room quality and comfort

This hotel very big and very clean, nice view and i can see the kl tower.

Lim | September 17, 2019

Times square is easily accessible from a side door at the lobby.

Shayce | September 27, 2019

Staff was awesomely friendly, place is clean, got bathtub.

Erick | January 9, 2020

The room is sufficiently clean and the staff is friendly.

Zuzy | February 24, 2019

Will definitely stay here when visiting KL.

Erick | January 9, 2020

Clean room and worth for every penny.

azlan | November 18, 2019

  • 180 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.6
Distance to city center3.5 km
Location rating9.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.6 km

Rooms available at Sunbow Service Suites at Times Square Kuala Lumpur

8.3
Excellent
Room comfort & quality
Deluxe Suite
Deluxe Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
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Premier Suite
Premier Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 king beds
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Deluxe Apartment
Deluxe Apartment
...
  • Room size: 55 m²/592 ft²
  • Shower and bathtub
  • 2 single beds and 1 queen b...
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2 Bedroom Suite
2 Bedroom Suite
...
  • City view
  • Non-smoking
  • 1 super king bed & 1 king b...
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Deluxe Apartment
Deluxe Apartment
...
  • Room size: 55 m²/592 ft²
  • Shower and bathtub
  • 1 single bed and 1 queen be...
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Superior Apartment
Superior Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 4 single beds and 2 double ...
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Superior Apartment
Superior Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 single bed and 2 double b...
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Superior Apartment
Superior Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 3 single beds and 2 double ...
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Superior Apartment
Superior Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
Superior Apartment
Superior Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 2 single beds and 2 double ...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sunbow Service Suites at Times Square Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out. The apartment also offers 24-hour check-in.

How do I get to Sunbow Service Suites at Times Square Kuala Lumpur?

Sunbow Service Suites at Times Square Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 MYR. Just use the "Let us know what you need" section of the booking page to let the apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sunbow Service Suites at Times Square Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the apartment. For those who wish to drive their own cars, Sunbow Service Suites at Times Square Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the apartment can arrange both taxis or car rental.

What is the smoking policy at Sunbow Service Suites at Times Square Kuala Lumpur?

Sunbow Service Suites at Times Square Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Sunbow Service Suites at Times Square Kuala Lumpur

  • 10.0
    Exceptional
    Location

    "Nice location and good facilities."

    YUHAO

    |

    February 25, 2019

  • 8.8
    Excellent
    Location

    "Then the location is really nice."

    Lim

    |

    September 17, 2019

  • 9.6
    Exceptional
    Staff 

    "The host was very helpful."

    Lay

    |

    July 4, 2019

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Location score
9.2/10
Room comfort score
8.3/10
Room size
319 sqm.
Review score - United States
10.0/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Bigger than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
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Overall rating:
8.6
Excellent
378 reviews
Cleanliness
8.4
Facilities
8.2
Location
9.2
Read all reviews >
What travelers say they love:
Love the place, clean and spacious.
yongky from Indonesia
Solo traveler
More about Sunbow Service Suites at Times Square Kuala Lumpur

More about Sunbow Service Suites at Times Square Kuala Lumpur

For travelers who want to take in the sights and sounds of Kuala Lumpur, Sunbow Service Suites at Times Square Kuala Lumpur is the perfect choice. Set a little over five kilometers from the excitement of the city, this private apartment commands an excellent location and provides access to the city's biggest attractions.

The facilities and services provided here ensure a pleasant stay for guests. The private apartment provides free Wi-Fi in all rooms, a restaurant, tours, and a coffee shop to ensure guests the greatest comfort.

The ambiance of Sunbow Service Suites at Times Square Kuala Lumpur is reflected in every guestroom. Internet access, air conditioning, a desk, and soundproofing are just some of the facilities that can be found throughout the property. The private apartment offers fantastic facilities, including an outdoor pool and spa, to help you unwind after an action-packed day in the city. Sunbow Service Suites at Times Square Kuala Lumpur is your one-stop destination for quality private apartment accommodation in Kuala Lumpur.

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Most talked about facilities

Housekeeping
18 mentions
View
7 mentions
Breakfast
4 mentions
Swimming Pool
3 mentions

What they offer

8.8
Excellent

"Good service, thank you Angeline"

MASZITA

|

September 23, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

KFC
Menu:Buffet
McDonalds
Menu:Buffet
Rasa Utara (Local Malay Food)
Menu:Buffet
Taste of Asia Food Court (All sorts of food)
Menu:Buffet
Teppanyaki (Japanese Food)
Menu:Buffet
Lee Da Jie Chongqing Noodles (Chinese Noodle Food)
Menu:Buffet
Dragon-i (Shanghai & Canton Food)
No additional information available
Absolute Thai (Thai Food)
No additional information available
Sopoong (Korean Food)
No additional information available
Sushi King (Japanese Food)
No additional information available
Sakae Sushi (Japanese Food)
No additional information available
The Chicken Rice Shop (Local Malay Chinese Food)
No additional information available
Bar B Q Plaza (Mongolian Japanese Food)
No additional information available
Kim Gary (Hong Kong Food)
No additional information available
Pat Kin Pat San (Hong Kong Food)
No additional information available
Wendy's
No additional information available
Pizza Hut
No additional information available
Kenny Rogers Roasters
No additional information available
Subway
Menu:Buffet
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Nearby restaurants

American cuisine
American cuisine
Big Apple Restaurant
80 m American, Asian, International
Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
100 m American, Italian, Pizza
Cafe Dola
200 m American, Australian, European
Asian cuisine
Asian cuisine
Absolute Thai
80 m Asian, Thai, Vegetarian
Bar B Q Plaza
100 m Asian, Thai
MJ De Kenanga Cafe
100 m Asian, Chinese, Malaysian
Chinese cuisine
Chinese cuisine
Dynasty Dragon Seafood Restaurant
100 m Chinese, Seafood
Hong la Qiao
200 m Chinese
Restoran Venny
250 m Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Sunbow Service Suites at Times Square Kuala Lumpur from real guests

Provided by verified guests of Agoda
Agoda Reviews (378)Booking.com Reviews (20)
8.6
/
10
Cleanliness8.4
Facilities8.2
Location9.2
Room comfort and quality8.3
Service8.7
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (91)
8-9 Excellent (42)
7-8 Very Good (33)
6-7 Good (16)
<6 Below Expectation (14)
Time of the year
Mar - May (51)
Jun - Aug (47)
Sep - Nov (41)
Dec - Feb (57)
Don't miss out!Popular destination! Properties in Kuala Lumpur are being booked every minute!
All guests (378)
All room types
All languages

Show reviews that mention 

Showing 196 verified guest comments
12345
8.8
Excellent
TONG from Malaysia
Family with young children
Premier Suite
Stayed 2 nights in February 2018

VALUE FOR MONEY ”

Miss Angeline was very helpful and pleasant. Thank you for your hospitality and patience. The suite was clean, well maintained and spacious and it was exactly what I have paid for. Unlike my earlier bad experience in XXXX Suite in Times Square (horrible and me, a KL girl being cheated by a Bangla within my own KL territory ... imagine). My suite in Sunbow was pleasant and everything in good working condition. Couldn't ask for more. Please be careful which suites you book in Times Square. Most are operated by Bangla and you may be exposing yourself to being cheated and badly maintained suite facilities like I did. Safer to book with Sunbow. Tested and proven to be genuine and good.

Reviewed February 23, 2018

Hi Tong, thank you for your feedback. It is our utmost pleasure to meet and exceed your expectations! Hope to see you again soon :) Joseph

Responded March 06, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Mohamad from Malaysia
Solo traveler
Deluxe Suite
Stayed 1 night in March 2018

Friendly & Worth it”

Mdm Angeline is very friendly, try to accommodate me when I came in before 3pm (check-in time), gave me good info on facilities available and I would recommend Sunbow to anyone if planning to look for suite style stay in Kuala Lumpur.

Reviewed March 30, 2018

Hi Mohamad, thank you for your feedback. Glad that you like our service and facilities, hope you had a wonderful trip in KL. Share with us about your trip next time in KL :) Regards Joseph

Responded April 09, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
8.8
Excellent
Muhammad from Singapore
Family with teens
Premier Suite
Stayed 1 night in August 2018

Good location with friendly staff”

Located at the East wing of Berjaya Times Square, you can get good food nearby and very close walking distance to Jalan Bukit Bintang. it would be good to provide bedroom slippers as the room floor is not carpeted and can be quite cold.

Reviewed September 03, 2018

Hi Muhammad, thank you for your feedback. Slippers not provided as the tile floors will be quite slippery and dangerous with the one time slippers, apologies for any inconvenience. We are glad that you enjoyed your stay

Responded September 06, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
9.6
Exceptional
Herwindo from Indonesia
Family with young children
Deluxe Suite
Stayed 3 nights in November 2017

Good place. Friendly staff”

Thank you to Angeline who serve us. We stay with 4yo daughter. Location in Berjaya Times Square so just going down to shopping center. Just walk to Imbi Monorail. Walking 3 minutes to Bukit Bintang. Good place with friendly staff.

Reviewed November 21, 2017

Hi Herwindo, glad that you and your family enjoy it. See you again soon :D

Responded November 26, 2017
Sunbow Service Suites at Times Square Kuala Lumpur
7.7
Very good
Galvin from Malaysia
Group
2 Bedroom Suite
Stayed 2 nights in September 2014

Surprisingly Good”

Location, value for money, large rooms

I was initially quite hesitant to book this stay due to the poor feedback on check-in, but was surprise that it was fairly easy and the staff were courteous. For those thinking the same, call and make an appointment in advance to meet the staff at the information counter of Berjaya Times Square. They will take you to your room, which is very nearby. The room i got was very spacey and clean, with kitchen facilities. It is directly conencted to Berjaya Times Square and within 10 minutes walk to Bukit Bintang or Pavillion.

Reviewed October 09, 2014
9.6
Exceptional
Alina from Singapore
Group
Premier Suite
Stayed 4 nights in July 2018

Clean/spacious room in strategic location”

This spacious suite is one of the privately owned suites in Berjaya Times Square. Shopping Centre downstairs. Our family of 4 adults had a nice time there. We stayed on the 32nd floor which gave us a bird's eye view of the city centre. 5 mins grab car ride to Jln Alor, SGD 5 (probably wihin walking distance as well but we did not attempt to). Housekeeping daily. Will stay again.

Reviewed July 25, 2018

Hi Alina, thank you for your feedback. We are glad that you enjoyed your stay with us and hope to welcome you again soon. Regards Joseph

Responded August 09, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
9.2
Exceptional
Ian from Australia
Family with teens
Deluxe Suite
Stayed 3 nights in January 2019

Good Location”

Excellent service from Angeline on arrival and departure. For our unit it would be suitable for couples as third bed too firm. Accessed Berajaya Times Square supermarket, food court and money exchange. Very handy. Great views from unit. Major shopping centres within walking distance. Monorail stops at complex. Enjoyed using the kitchenette (microwave) for breakfast. Our unit had a two way bathroom which was convenient for all.

Reviewed January 07, 2019
8.4
Excellent
Mohd from Malaysia
Family with young children
Deluxe Suite
Stayed 1 night in April 2018

Value for money and easy access to all facilities around kl”

i no regret to choose this suite for my family for our short trip to shopping at kl as it is above shopping mall berjaya times square and just walk to monorail station. no receptionist at lobby, we need to call the agent, Ms.angeline or mr.joseph when we arrived. ms. angeline very friendly and nice person. if you get the deals below rm150, just grab it! its worth for money.

Reviewed May 20, 2018

Hi Mohd, thank you for your feedback. We are glad that you enjoyed your stay and hope to welcome you again soon. Regards Joseph

Responded July 20, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
8.8
Excellent
Lim from Malaysia
Couple
Deluxe Suite
Stayed 1 night in September 2019

Value for money and good location”

This hotel very big and very clean, nice view and i can see the kl tower. Then staff very nice and responsible, Angeline are person incharge, i call her 1 day before i reach, then she give me a direction how to go there, then when i reach, she go to carpark and bring me to hotel, thanks . Then the location is really nice...near the shopping mall like parvillion, sg wang, lot 10 ....also very easy to get the public transport like monorail & lrt....many famous place are walking distance only, times square shopping mall at ground floor ...then got many restaurant & shop there...i will come back this hotel again for next time

Reviewed September 17, 2019
8.4
Excellent
Ying from Malaysia
Group
Premier Suite
Stayed 1 night in January 2018

Good service ”

Pros: Good services. Available to check in and check out at our convenience. Able to deposit luggage before check in and after check out. I left my jacket at the room and Ms Angeline take it to my lunch place for me.. Really touched 😊 Good view. High floor. Large Space with living room and separate bathroom with bathtub. Strategic location. Located at Times Square. Cons: Small cockroaches at the living room. No drinking water provided.

Reviewed January 15, 2018

Hi Ying, thank you for your feedback. We try our best to serve our guests and are happy that you liked it. We do pest control regularly and place bug house in the rooms, but sometimes these small things just pop out from no where and ruin everything...but kettle is available to boil your cup of tea and bring you back into the mood to enjoy the fantastic view :)

Responded February 02, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
8.0
Excellent
Chang from Singapore
Family with teens
Premier Suite
Stayed 2 nights in January 2018

Consider value for money, really good location! ”

It is just situated next to Berjaya Times Square. Easy access between mall and the suites. The staffs are really friendly. Downside is only one room card and one access card. I'm travelling with my family, we wanted to go separately but is really inconvenient with only one card. At one point of time we came back late, my mum came down to fetch us back but she forgotten to take room card. The staff already went home so we are stuck outside. It will be real good if they can provide 2 access card. They only provide towel and shampoo. Some basic necessities such as toothbrush should have provide. And we stay for 2nights, never come to clean up our room.. We ran out of toilet paper. Other than that is worth a stay!

Reviewed January 15, 2018

Hi Chang, thank you for your feedback. We do provide extra set of access cards upon request, but additional security deposit will be required. We provide every room with basic amenities such as shampoo, bath gel, soap, towels, toiletries, etc. Our housekeeping service is daily/alternate day depending on guest, as some guest do not want to be disturbed. Please do communicate with us on your requests so that we can serve you better.

Responded February 02, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Raymond from Indonesia
Family with young children
Family Suite
Stayed 2 nights in April 2018

Nice Stay at Sunbow”

Sunbow was just perfect, the room and the facility is great and the owner was very kind and nice Definitely will be staying here again if I come to KL next time

Reviewed April 12, 2018

Hi Raymond, thank you for your feedback. Glad that you love it. Welcome back anytime to complete your to do list ;) Regards Joseph

Responded April 13, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Linda from Malaysia
Group
Family Suite
Stayed 1 night in October 2017

Comfortable Stay ”

We initially booked another hotel nearby but was cancelled by the owner on the check in date itself so agoda transferred us to this suites without any additional charges. The procedure in between were really exhausting as the management for this suites was unsatisfied with the rate issued by agoda and refuse to let us stay in their suites despite of our full hotel voucher issued by agoda. We have to call agoda again to solve this issue and they finally let us stay in their suites lately that evening (7pm) which we have to delay all our schedule that day. But overall the staff was very friendly and the room was very good. We enjoyed our night there.

Reviewed October 22, 2017

Hi Linda, we apologize for the inconvenience. As the booking was created by Agoda with incorrect payment information from the previous hotel, we tried our best resolving the issue with Agoda as soon as we received your call. Thank you very much for your kind understanding. We hope to welcome you again soon!

Responded October 26, 2017
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Shayce from Singapore
Group
Premier Suite
Stayed 1 night in September 2019

Great location & friendly staffs”

Check in was a breeze. Staffs was responsive and friendly. The room is spacious and confortable. Great views esp at night. Times square is easily accessible from a side door at the lobby. Lots of shopping and great food within distance.

Reviewed September 27, 2019
10.0
Exceptional
Kian from Malaysia
Family with young children
Premier Suite
Stayed 1 night in January 2018

Excellent”

Was late check in, with family and young children, value for money, staff (Angeline) was very kind. Good Service for Sunbow...

Reviewed January 14, 2018

Hi Kian, thank you for your feedback. We look forward to welcome you again :)

Responded January 15, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
9.6
Exceptional
Mohamad from Singapore
Family with young children
2 Bedroom Suite
Stayed 3 nights in August 2018

Spacious, clean and stunning views”

Got the family room. The good - due to its location at the corner of the building, plus its height above the streets, the views were magnificent, day or night. Everything was clean. Angeline personally greeted us and showed us the room. Room was very spacious. Value for money for such a strategic location. Convenient for food,shopping, family entertainment. The bad - took a bit of time to 'check-in' but we took the time to have lunch at the mall first. The tv didn't work for a couple of days we were there. There were parts of the floor where the tiles' cement seem to have failed. The overall look of the apartment is somewhat jaded (building is not new after all). Also, we were given only 1 set of access cards for the lift and apartment, making separate movement of individual family members difficult.

Reviewed August 15, 2018

Hi Mohamad, thank you for your feedback. Glad that you enjoyed your stay. Much apologies for any inconvenience, please do let us know during your stay so we can attend to any issues for guest's best experience. Our check in time is after 3pm in the afternoon as we need time to clean the room after previous guest check out. The power button at the back of TV was not turned on during your stay. The tiles at the corner are newly replaced and our units are newly refurbished. Additional set of access cards are available upon request with additional deposit.

Responded April 30, 2019
Sunbow Service Suites at Times Square Kuala Lumpur
8.7
Excellent
Heng from Malaysia
Couple
Deluxe Suite
Stayed 1 night in November 2014

Good location ”

convenient to stay

1st time stay in Sunbow Residency but feeling good. Good location & easy for shopping & night market. Will book again in future.

Reviewed January 25, 2015
8.8
Excellent
Hasan from Canada
Family with teens
Premier Suite
Stayed 2 nights in April 2018

Good, central shopping area and mall, big room studio.”

Good, we stay for 2 days, and feel satisfy will all we have, near most popular area Bukit Bintang, Food Court, Shopping Mall and LRT.

Reviewed May 21, 2018

Hi Hassan, thank you for your comment. We are glad that you enjoyed your stay and hope to welcome you again soon. Regards Joseph

Responded July 20, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Ng from Malaysia
Family with young children
Premier Suite
Stayed 2 nights in March 2018

Good service”

Angeline and Joseph is so friendly.. The room very big and directly located beside berjaya times Square.. There is alot. Of food and shops.. Definately will come back again

Reviewed April 01, 2018

Hi Ng, thank you for your feedback. Glad that you enjoyed everything! See you again soon. Regards Joseph

Responded April 09, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
8.4
Excellent
NEO from Singapore
Family with teens
Family Suite
Stayed 2 nights in November 2018

Great location”

Great location. Shopping centre just downstair. 5min walk to Bukit Bintang . Room wise quite clean but a bit old. The Staff is friendly and helpful.👍

Reviewed November 20, 2018
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  • Exceptional location
  • Jalan Alor
  • Imbi Monorail Station is within 0.13 km
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